Russell and Chris did a great job cleaning my moms carpet. They were very professional in every aspect and got the job done in a timely manner. I will definitely use Master Carpet Cleaning again and would highly recommend them.
Jeff and Chris are awesome! Hire these guys - don’t look any further. My son’s room had some “mystery stains” that had mold growth on the carpet. Their magic machine was able to get it all out - even out of the pile. Then they moved onto my son’s bathroom. Let’s just say maybe he’s dreaming of being a fireman. They were able to get all the yuck out of the tile and grout and sealed the grout. He even told me what I can use to clean the bathroom in the future if my son gets carried away. They are my heroes!!!
Got our air ducts and carpet cleaned in one bedroom and they did a fantastic job! Very professional and efficient! It truly made a difference to have our air ducts cleaned
Best carpet cleaning service that we have used, and plan to use them in the future. Very friendly and professional; used corner protectors on our walls; after completion - wiped the floor down where the hose was laying; carpet looks great. Our service tech was Jeff (he said he was one of the owners and was filling in for someone who couldn’t make it). Highly recommended!
They were great with communicating and professional suggestions. My carpet had 2 pit bulls that potty trained and it was HORRIBLE!!!! They showed up on time, we’re extremely professional and considerate. Sean and his helper did such a great job it was literally unbelievable. I was ready to rip the carpet out and it now looks, smells, and feels like new. I am absolutely floored at what a great service this is. I mean literally blown away. And I’m the guy who picks apart everything and is an extreme perfectionist. I can’t stop bragging about Masters enough and will be proud to refer them to anyone that even mentions carpet cleaning around me.
Master Carpet Cleaning is without doubt the finest carpet and area rug business that we’ve used in the last 35 years in the DFW area. And we’ve used a number of them for our rental properties and our home. Jeff runs a first class business and has crews capable of doing outstanding work. They are dependable, polite, careful with your property, conscientious, and thorough. When a difficult stain reappeared after our duplex carpet dried, Jeff insisted on returning and treating the area again at no charge. His integrity and thoughtfulness is hard to find in todays “hit and run” approach to customer service. I would trust him with any cleaning problem and, in fact, am sending him several expensive, silk area rugs to clean at his facility.
I had water damage to most of my house and Jeff came out fast and helped resolve the matter. He did water extraction services and was also able to clean my daughters bedroom carpet. He was very professional and answered all my questions. He really help during what felt like an emergency to me.
Jeff came out within a few hours of my call. My pet had taken out her ‘revenge’ on my carpet in 3 rooms. Jeff did a quick and professional job and Masters will be my ‘go to’ cleaners in the future.P.S. It wasn’t her fault, the weather had been lousy for days and she was afraid to go out. Guess she couldn’t wait any longer!
They cleaned my carpet yesterday and did an amazing job. Sean was on time and removed spots that I thought were impossible. I would highly recommend them especially if you are feeling like you need new carpet. I thought I did but after it was cleaned, it looks brand new again.
We selected this company knowing they were priced more than others that we researched, but we selected based on the 5 star reviews. This was more like a 1 star experience based on customer service. The owner told us our 4 rugs were completed on two different occasions but when it came to delivery, he did not deliver on the day that was promised. Then, the day he went to deliver, only 3 rugs were cleaned and it took him several hours to find the 4th. Delivery time for all of the rugs was rescheduled 3 times before we finally received everything. He compensated the 4th rug cleaning to make things right but honestly, it was not worth all the phone calls I had to make. Clearly this was a situation of over promising and under delivering. I was empathetic to extenuating circumstances but the lack of communication and professionalism was not acceptable. Communication was completely instigated by me the entire process. I do not recommend this company and certain you can find another company that is the same quality without customer service concerns and inflated costs.
Great service, very professional, highly recommend and will continue to do business with Jeff and team.
Masters Carpet Cleaning did a great job going in drying the damaged area and replaced all the surfaces that was damaged. They are very professional company and highly recommend them.
Jeff arrived with a great attitude! I liked the way he walked through before starting, to explain how he would be cleaning the most difficult spots.When finished, my carpet was clean and it looked brighter with an great smell. This is a great company. I was very impressed !Awesome, Excellent, Service !
Masters Carpet Cleaning was very thorough and respectful of my furnishings when bringing in the equipment. Jeff was able to get out the long-standing stains and give me tips on what to use on stains. He also helped me find someone to Re-stretch my bedroom carpet. I would highly recommend this company. Good service and very reasonable!
Incredible service, attention to detail and professionalism at its best. We’re extremely satisfied with the level of service received and will continue to utilize Masters Carpet Cleaning for future jobs. Jeff and Chris are the best!
Very good communication, prompt and efficient service and did a great job on the carpets
Sean with Masters Carpet Cleaning came by our house yesterday and did an amazing job on 3 rooms with tough pet stains. They quoted an arrival time between noon and 2pm, so I was happily surprised when he arrived at 12:15pm. He fully explained the process and proceeded to efficiently clean all three rooms. Im very happy with the results so I would 100% recommend Sean and this company to anyone looking for carpet cleaning in the Colleyville, Euless, Grapevine area.
I called Master Carpet Cleaners. Jeff sibley, the owner came out, and shared several different processes for cleaning our carpet. He scheduled the work for the next day. He and his crew showed up on time, were very professional and did a good job cleaning the carpet. After discussion, the area rugs were removed as they would have a deeper cleaning by doing it in-house.We had been wanting to have the grout cleaned with our tile. Jeff had a crew out in no time and the difference not only in the grout but on the tile was amazing.On a scale of 1-5 with 5 being the highest, this company receives a 5+. Not only was Jeff personable and professional but so was his team. Their pricing was very reasonable and they worked efficiently and completed the different projects in a timely manner.If you are looking for a great company to work with, look no further.
Fast, friendly, reasonably priced, and excellent workmanship. What more could we want?
Loved these guys! I called them this morning because my daughter spilled root beer on the carpet and a chair, on top of regular pet wear and tear, and i really needed someone to clean the soda out before it set. I called before they opened and didnt even leave a message, then i got busy with work and decided to find a company later in the day when i got a break but a nice woman, ( i believe angie?), called me as soon as they opened and was able to squeeze me in as an emergency appointment (without emergency appointment prices). The proactive call was extremely helpful for us work at home moms who get distracted very easily lol. I got a notification of my appointment time immediately and then got another when the guy was on his way . I asked him about the chair and he told me an easier, faster, cheaper way to clean it so that they didnt have to charge me for something that could easily be done myself (MY MONEY SAVERS!!!! LOVING THIS!!) .. the fresh root beer stain, along with the old set-in tea stain and all the pet memories are now gone :) . I am definitely pleased. Thanks for coming out! We will call in a few months for a follow up when needed!
Two days before I closed on the sale of my home, the refrigerator ice maker water line leaked under the baseboard and padding of the adjacent livingroom carpet. Jeff from Masters came immediately. It was a minor disaster but Jeff handled it masterfully! He pulled out the soaked carpet pad and replaced it. He disinfected everything, and dried out the dry wall that had an absorbed water. I was out of town and Jeff looked after every detail and went by the house several times to check on it. I could not be more pleased and satisfied! Call Masters for professional service with hometown courtesy and pricing. Others price gouge for emergency work, but Masters takes care of their customers at reasonable rates!
The crew came in and got straight to business. They cleaned and sealed my tile floors, and cleaned my furniture! The service was fast yet thorough. Could not have asked for a better experience and my house and furniture look brand new! Highly recommend!!
Jeff and his team did a phenomenal job cleaning our carpet and rugs. We have a puppy so they removed all stains and smells! We couldn’t be happier with the job they did. Great price too!!!! Highly recommend this place.
Our carpets needed severe love and care. We had massive pet stains and dirt stains throughout the rooms that seemed impossible to remove. When Jeff and his assistant came, they gave me peace of mind that it was possible to salvage what we have. I’m am 100% happy and satisfied with the results! I will definitely use them again in the future!
I was very impressed with the service. The technician did an excellent job of pretreating and actually cleaning my carpet. My flooring looks brand new! I highly recommend Masters Carpet Cleaning!
I am so grateful to have found Masters. Not only were they easy to work with for determining pricing, as well as setting an appointment that was convenient for me, I received a call before arrival, and my carpet looks amazing! Let’s just start with I have off-white carpet through-out, a dog, and a teenager. Accidents happen! What was most amazing though, is Jeff was even able to get out a couple of spots of dark hair dye. My carpets look fabulous and my house smells amazing. He is definitely a carpet cleaning wizard! I highly recommend this local, family-owned business.
We had our carpets, rug and couch cleaned yesterday. I was totally worried about having anyone come in during this time but they made me feel super comfy about it. It was a zero touch experience! How fantastic!!!I am amazed at how great our carpet looks. It’s such a fresh feeling in the house. If you are looking for a great company to clean your carpets etc then you need to call Masters Carpeting. You will not be disappointed.
Professional people and service: arrived on time and delivered service as promised. Family owned and friendly. Will use this company over and over, and my search for a good carpet cleaning service is over. Thank you for your service.
Wonderful family business.Fast and thorough. I alway use them!
I can not say enough great things about the service we received from Masters carpet cleaning! From the first phone call to the men showing up and doing more than they needed to! I highly recommend Masters! We will definitely be using them again!! Between having a one year old and brining home a newborn in the next week I was so worried I wouldn’t get the couch and carpets cleaned by the time baby came but they have put my mind at ease and we’re so friendly and helpful to boot!
I was referred to Masters by a friend who has used them in the past. I had them clean the carpets in a new rental property & they looked so good! I decided to have them come out & clean our upholstery & they restored my chairs & benches to brand new! So glad I called them because I was going to donate them to Goodwill! Saved me hundreds because I didn’t have to replace them. Jeff & Nancy are very professional & courteous. I highly recommend them.
Masters Carpet Cleaning has cleaned my carpets over 15 years and I am always impressed with the kindness, professionalism and dedication To do the best work for us.Pet stains? Not a problem for these folks. Amazing work!
Driving down the highway today with my 7 month old and pregnant wife and the driver for the van almost hit us 4 TIMES because he was busy texting. Honked the first time he just started at me and went right back to it.
This company and employees are excellent!!They are professional,fast,precise and accommodating. Our carpet looks as if it was recently installed.
I was beyond pleased with the knowledge, quality and price from Masters Carpet Cleaning. I will only have them clean my rugs from this point on. If you live in the DFW area you are crazy for going elsewhere.
Most awesome experience. Very professional guy showed up, really knew his stuff. I will use their services again.
Jeff was great! He responded to my message promptly. He communicated with me through the whole scheduling process. My couches and carpet look amazing, even better than I imagined since I had multiple stains on the couches and carpet! Ill definitely be calling Masters Carpet Cleaning again!
On time and very professional from scheduling to arrival. Very impressed and will use them again. Highly recommend....
Very Good quality and my place was very clean. Will Definitely use again. Thanks Jeff
My rental property carpet was badly damaged so we thought. Jeff and his helper restored it and made it look like new again somehow. He was very knowledgeable about his job as well. Fair price, plus tip, brand new carpets you cant beat that. 👍
Ive been a Customer for many many years and Ive never been disappointed. They are a family owned Business and they are committed to providing good Customer Service. I highly recommend Masters Carpet.
I usually dont post reviews on services.. but I have used these guys for years at multiple locations. They are always on time, professional, honest and above all else thorough. There is no scam situation or bait and switch is what I think they call it. They tell you up front what you pay and they are by far fair and the most reasonable on the market especially for the quality of work provided.. the best thing is that every time I call I know who I am dealing with and its usually the same guy (the owner) or his son both amazing and friendly that come out and do the work. Its a small family owned business and they are beyond exceptional at the craft of carpet cleaning as well as have the best people skills and exude familiarity and trust. Very kind people and obviously Im extremely happy with them and will continue to use them as often as needed. I felt compelled to write this because Ive been scammed a few times before meeting these guys with other big name companies and have ended up paying 3 times as much as the initial quote given. I really hope this helps people make this company their choice and avoid the big name companies that will ultimately screw you over. Just being honest... Thank you guys for coming out yesterday. My family always has great things to say about your work.
Jeff services our carpet and we are thrilled with the results. He was able to get all of our stains and spots out despite our doubts due to how long the stains have been there (almost 4 years) and not knowing what it was. You could tell he had been doing it for a while and was able to give us his opinions and real expectations.He was respectful, thorough, and the service was great. He did not try to upgrade us just for the sake of making money. Our rooms are smelling and looking great.Scheduling masters carpet cleaning was easy and quick. They informed us they were going to call at 730am the day of cleaning to let us know what time to expect them and indeed they called at 730am.Lastly their prices were very affordable especially with the service they provided. We highly recommend Masters Carpet Cleaning.
Hsve had their service for many years. Excellent service every time! Have recommended them to friends and family.
They did a great job with my carpets/rugs. They called with a 30 minute time frame the day before service and were on time! Jeff was very friendly and professional. Got out stains I did not think would come out and there were no hidden charges! Definitely recommend!!!
Jeff and his team member was prompt and very professional. He cleaned my white couches and made them look like the first time I bought them. So thank you for your services it was definitely worth the price.
Excellent work! Super nice gentleman named Jeff did an excellent job. They called two days ahead to confirm what time worked best for me, and called again day of the job first thing in the morning to confirm their expected arrival time. He arrived on time, was super personable, explained what he needed to do at each step. He was also very considerate. He made sure I had towels at each doorway so that I did not slip and hurt myself if I walked on the wet carpet and came back out to the tile area. Genuine and friendly. Plus the best carpet cleaning job I’ve probably ever had. He was able to get it cleaner than the previous two companies we’ve tried. I will definitely use masters carpet cleaning from now on.
Very professional and kept me informed the entire time from beginning to the end of my appointment. Jeff even came earlier than expected which was great for my schedule. Oh and he took my puppy out for me which I was even more thankful for.You don’t find too many nice and caring people in business or just in general anymore. I’d recommend everyone to use them. My carpet looked branded new!
Jeff with Masters was a delight to work with. I had to reschedule and he had no problem accommodating my request.Before he arrived he sent a friendly reminder and a Eta. He was very knowledgeable of the science in getting stains out of my carpet. You can tell it’s a family owned business because they care about their service.
This carpet cleaning company is AMAZING! Following a “series” of *ugly* accidents in two rooms by my dog, help was desperately needed! Masters Carpet Cleaning not only removed the stains, but left behind carpet that looks brand new. Reasonably priced + fast response time + great service equals a loyal customer who will definitely use your service again! Thanks, y’all!
Great service and Jeff is the best. I had a last-minute cleaning need and they made it happen. They was even able to get the paint stains out the rug. Thanks so much!!! Highly recommend.👍🏼👍🏼
Master’s Carpet has been my go to carpet cleaners for more than 25 years. They are reasonably priced, pleasant to have in your home, and leave behind a very clean carpet and anywhere they have to go to clean it. I highly recommend them!
Super happy with the service. Quick and easy will use again.
I highly recommend!! Jeff does a great job & I am very happy with the services. Masters carpet cleaning does not disappoint. I will always support this family owned business.
I absolutely love them. Always work with my schedule and love the smell when they’re done. Apartment that had a pet smell. Love Jeff! Great customer service.
Jeff did an amazing job. We have supported this family business for over a decade and I promise the service is 100% grade A quality. Book them at your earliest convenience.
They guys who showed up to clean our upholstery were professional and very friendly. They did a thorough job and our sofas now look and smell brand new!
Master’s carpet cleaning always does a fantastic job on my carpet and tile. They are on time, finish quickly and reasonably priced. I have been using them for 20 years. Highly recommend!
Jeff is very professional and very knowledgeable on what he do. He took his time to make sure he meet my needs especially in my upholstery cleaning. I love the results from all the cleaning and will contact him again for my next cleaning. Thanks Jeff Ms. Carter
Jeff came out and cleaned our carpets and did an outstanding job! He was very professional and very reasonably priced. I had a stain that was pretty bad and he worked on it till it was out! I would highly recommend Masters Carpet Cleaning!!!
WOW! Excellent service! 🤩From my initial contact, to the follow up text the day before my appointment, to texting me the day of my appointment that they’d arrive early & then arriving exactly when I said we’d be home. My carpet looks amazing & they are very fast also. This was an easy 5🌠 review! Thanks Jeff!
Y’all were so good to come and help me out with my Pre-School cleaning and disinfecting everything! I would like you to come back again in August right before school starts. Actually I’m thinking maybe every month while this pandemic is hanging around!!
They arrived st their scheduled time and introduced themselves. They immediately got to work. I never mentioned there was slime on the carpet, but to my surprise upon conclusion of that room, I was given a percentage (90%) of how much was cleaned. I had 4 rooms and stairs Cleaned. I highly recommend them. JS
Nothing like getting great service and conversation! Jeff was here on time and did an amazing job on the carpet. Very informative about the carpet cleaning process and takes pride in his work!! I’d recommend Masters Carpet Cleaning if you need your carpet cleaned. I will definitely use them again when needed. Thanks for the service guys!!!
We had an urgent need to have a bedroom carpet cleaned but I wasn’t able to call to make an appointment until after 2pm. They didn’t have anything available for that day (again it was after 2 when I called ) I explained my situation and they sent someone out after hours to help me out!!!
Both Nancys (Office Mgr) & Seans (service tech) service & demeanor was an exemplary example of professionalism.- Hampton Trigg II
Did a great job. Got out stains that we didnt think they could. Worker was pleasant and explained to me the process of getting stains and dirt out. I highly recommend this company. 5 stars
Highly recommend! Just had my carpet done for the whole house. Jeff did a very good job and very informative. They know what they are doing and get the job done well!
Reasonable price. Very quick response. Does quality work.
5 star serviceMasters has cleaned out our ducts, cleaned our carpets and upholstery and deep cleaned our concrete. Our concrete floors have life again and are beautiful!Definitely recommend and will use again.
Master Carpet did an amazing job. We will definitely be using you guys in the future.
These guys are amazing, I see why they have been in businesses since the 70s. Family owned business, these guys are of high quality work. Ive hired them for carpet cleaning and this time upholstery cleaning (Mattresses). They did an awesome, awesome job. I will definitely be using them again.
Amazing work, very affordable and excellent customer service. I will be using them again in the future. Thanks Jeff and Company.
We’ve used Masters Carpet Cleaning for years. They have consistently given excellent service at an affordable price. I’m convinced they are the best carpet cleaning service in our area, and I refer them to friends all the time!
Fantastic service!!!!! Jeff was great! I would recommend them to anyone! I had them clean my carpet and sofa and I will definitely be using them again to clean my tile. Great value too!
I’ve used them only twice however they’ve done a great job. He takes his time and does an amazing job! Will recommend to anyoneUPDATE! I just don’t see myself using anyone else. We had family over for the weekend and will definitely calling him this week to get the job done! Thanks Jeff
Jeff and Masters carpet cleaning are the best in the business. Jeff was very nice and professional I was pleased with the pricing and the quality of work he’s done. Not only is the quality of their work far superior to their competitors but they are reliable and friendly as well. I will definitely use them again in the future and will definitely recommend them to any one.
Jeff is absolutely amazing. He always wear slip ons without having to be asked. He try to come at the most convenient times for you. He once got wax out out my carpet that had been in it for years. This company is great at providing service and Jeff is great at representing them. This is the only company I call for carpet cleaning.
Jeff was awesome. He was on time. Explained the process. He used the pads on the heavy furniture. Used more than enough solution. Carpet looked amazing. We had pet and toddler stains. Carpet hasn’t looked this good since we moved in. I recommend them to anyone I talk to that needs there carpet cleaned. Thanks Jeff
It is a blessing to find people who cares more about service in the midst of a pandemic. Mr Jeff decentfacted and sanitize my new home . Thank you so much for your service and professionalism.
Masters carpet cleaning were outstanding. Gave a quick appointment, were prompt, gave a clear picture of what can be expected and delivered quality that was fabulous. Reliable and dependable.
Great results from professional trust-worthy service. We will definitely work with Master’s again.
Carpet looks fantastic! They were on time, professional and quick!
They are punctual and professional. He is very knowledgeable and did an amazing job. I was super lucky getting them in such short notice. Thank you again!!
I would highly recommend them! We have used them for several years and very pleased.
Great customer service, and cleaning services. I recommend this company to anybody who need service. Oh yeah great prices
Great job by Jeff, one man cleaning crew. He did four bedrooms and a media room in record time. Great results!!! Highly recommended and greatly appreciated. Thanks Jeff, it was also great chatting with you.
THIS is the only place to call for A_1 service. On time, dressed nicely, and listened to my needs . Did not pressure me to do extras, only made suggestions. My carpets look brand new!!They made sure they were mindful of my dogs not getting out!!
Very pleased with the service. Professional and courteous. I will use them again. I recommend them to anyone who is looking for great, professional carpet cleaning!!!
Excellent Service and knowledgeable staff. Will definitely use them again!
Very pleased with the service. Jeff is fantastic. Definitely will be using this company again.
Jeff was awesome! I will be referring this company to my family and friends.
My carpets look and feel brand new! Jeff S. did amazing quality work on our home floors. Today I learned this is a family owned company. They truly take pride in their work. He took his time and was very thorough with his pretreatment and cleaning. Other companies offered specials but pre treatment would cost extra. With this company all of it is included in the price. No hidden charges and fees. There was not a spot Jeff missed not even a closet corner. This is not a franchise that will send you just any contractor. This definitely shows in the results and customer service I received. This company was recommended to me by a friend who also had an amazing experience. I canceled my scheduled cleaning with another company and left a voicemail with Masters on Saturday night. To my surprise they called me on a Sunday to schedule a cleaning for the next morning. He arrived at the beginning of the appointment window. He was actually early. My carpets were thoroughly cleaned but not left soaked. I am very happy with the service I received today. Cant believe how affordable this was, especially with how great my carpets look now. No bait and switch! Just great customer service and clean floors. I will definitely call them again in the future.
Absolutely fantastic customer service coupled with an awesome carpet clean. My carpets looked better than the day I moved into the house. Competitively priced and accommodating to my schedule needs. The additional advice I was given for continued care of the carpets was welcomed and unexpected. I will definitely utilize these services in the future and am looking forward to it!
Jeff was really friendly and helpful, my chairs look and smell great!
Jeff was very helpful in explaining what he was going to do. He came on time, was fast, efficient and left the carpet clean and smelling AMAZING!!! The interaction was good and he was informative, very knowledgeable and respectful. I highly recommend this company to friends and family!!!
Awesome! Jeff is so kind. He was on time, thorough and meticulous. My carpets look like new. Thank you and we’ll be recommending Master’s to our friends and neighbors.
Mr jeff was on time, he was so professional. He ask me. To look over everything. That tell me. He proud of his work. This company is awesome. I will not call know one else. Thank you masters carpet. For treating my home. Like roality. Be bless sir
I had stains I didn’t believe would come out. Tech named Jeffery Dale came out and didn’t stop until he had my carpet looking new. Great Service Excellent customer service I would highly recommend again.