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Interstate Towing & Recovery
2475 N 42nd St, Grand Forks, ND 58203, United States
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Interstate Towing & Recovery

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Br
Review №1

We had a great experience with the work they did for us. We had a large trailer flip over today, and the wreckers got there within 30-45 minutes and did a great job.If I’m going to be honest, it was a little pricey for their services. But the drivers were nice, and went above and beyond to help us. So it was worth it in my opinion.

Ka
Review №2

Very reasonable rates and very professional service

Ti
Review №3

THIS COMPANY IS AMAZING! Broke down on the way to the airport. They came and got us 45 minutes away, rapidly. Got us to Grand Forks rapidly and ensured we didnt miss our flight. Its not often you think about rating a tow company, but when the service is this amazing, you literally have to! Thank you so much Interstate!

Ly
Review №4

Great service, quality mechanics, recommended if you need it fixed right the first time!

Ty
Review №5

Absolutely horrible. I am stranded in -40 degree weather with a flat tire and I needed help. I called and he said “No I am not sending my guys out when it is this cold.” Was rude on the phone. Very upsetting as I live two hours away and have a baby with me. Never contacting them again.Added since they replied: 1. I am not on the interstate, I told him I am at the CANAD INN. 2. He NEVER offered your towing service to a tire shop. He said what he said, then said bye and hung up. 3. We would of took the towing after I tried to get the stripped lungnug off. 4. Now I know you guys are a bunch of liars.

Je
Review №6

Interstate was the last place I called for a tow today. After being told by one company they didnt tow on Sunday and the second one didnt answer I called Interstate. Chris arrived quickly, was professional and got our vehicle towed.Interstate will be the FIRST place I call from now on.Thanks Chris and team!

Mi
Review №7

They were very prompt efficient and actually knew what they were doing for towing at 4 in the morning Id recommend highly for anybody to call these people

Jo
Review №8

Had my truck towed go get fixed turned around got locked up, got out they sold truck for scrap and didnt ven bother trying get a message to me get

Ca
Review №9

Called them & Junior was here very quickly! Needed a jumpstart !! Very cold -11...great service!! Highly recommend!!

Ty
Review №10

Not the cheapest prices around for a repair, but they got me rolling with a new rear end in 6 hours from the time I made the phone call. They went above and beyond any other shop Ive dealt with to get the job done as fast as possible. The cost was more than worth it.Bruno my German Shepard had an absolute blast meeting everyone there.

Ad
Review №11

Always great to work with. Usually not your best moment personally, they make it all seem like it will be fine. Thanks again!

Jo
Review №12

I should have posted this months ago. These guys towed my truck and made arrangements to get my 40 goose neck trailer when my truck broke down in the middle of the night in a blizzard in December. They were highly professional and tried to look at my truck even when backlogged because I was 10 hours from home. In the end they could not fix it that day because it needed a part that had to be ordered. A week later I drove back to Grand Forks to get it and was surprised at a very modest repair bill considering the work, and my truck has never ran better! Unbelievably great service and honesty

Se
Review №13

Nice guys work in this company. Just got help with my broken semi trailer. Showed up in 30 mins which is really fast for that type of service. Highly professional. They are working with semis as well.

Je
Review №14

Cant ask for a better towing experience for my daughter. Thanks Matt.

Ka
Review №15

Dave D was awesome to work with. Very kind and efficient. Dino did awesome too.

Pa
Review №16

I needed my vehicle towed due to the starter needing to be replaced. The person with whom I spoke on the phone e was very cool. Some places wont tow a vehicle thats in a garage, but the Interstate folks didnt blink an eye about it. Price wise they were very reasonable. I expected to pay $300, but was charged $75. The driver was very personable. An all around positive experience.

AN
Review №17

Matt is the best man there along with Jerry, Adam & all the other guys that work here

Ma
Review №18

Extremely kind and helpful, both right after my accident and the next day when I had to go back to clean out my car. The first thing the driver did was asking me if I was alright before starting to hook my car up.

PM
Review №19

I had two experiences same early morning. First one was great. Second one bizarre(different driver). Finally got someone to come out for second tow after about 4 + hours on main road by Walle church south of Grand Forks. Driver came, looked and asked me what I wanted to do?? I thought that was obvious, but I pointed out how I was pulled out from behind(my vehicle has bolt screwed into body of my vehicle for easy hookup). After a while he told me it would be extra $1000, at least, them to plow first to then tow me?? He then told me to work it out with my AAA & left me there. Mentioned something about he didn’t want to get stuck?? I was able to call another company who came up behind me and wenches me out within 35 minutes of calling. I don’t know if second driver was trying to extort money or new at job. But I hope no one else gets this driver and experience from them.

Be
Review №20

Avoid calling these dishonest people !They will try to take advantage of you !After reading your reply, it only assure me how big of a liar and dishonest you are, as my open deck trailer was clearly empty, And I was the one to call you, not law enforcement,And the whole process didnt took more than 5 mins butIts not a surprise coming from a thief and a liar like you !You really should be ashamed of yourself and your deceptive business practices !

Ki
Review №21

Randy was amazing very patient & kind thank you so much. There are a few guys working there that DEFFINATELY need new jobs there people skills are horrible. But Jerry was great Randy great and a pleasure to work with thanks guys.

Ry
Review №22

Quick and efficient, great price and the customer service is amazing. Tow driver went out of his way to help us out and point us in the right direction for repairs and repair shops. Highly recommended, I will be returning in the future if the need ever arises!

Tr
Review №23

Cant say enough good things about this towing company... From the dispatcher to the driver to the cost of the bill... Dispatcher and driver very professional and polite... Equipment in good working order ... Bill was priced Right and they were fast safe... definitely recommend and call back if needed... Thx eh

Ni
Review №24

These guys are real professionals, they are the best in the whole area, we had a tough emergency situation, they helped us right away in the middle of the night without hesitation, affordable price safe yard, great people, Adam knows what he is doing, fair and honest fellow, top notch player, keep it up guys!!! Fenix Transportation LLC

As
Review №25

Very fast friendly service

Ky
Review №26

Most ethical & reputable in the Greater Grand Forks Region. Interstate has proven to be invested in the civic life of our community and personally relied upon at my home.

St
Review №27

I work for a motor club through Allstate and had to dispatch an abnormal call last night with unfortunate circumstances. Matt was amazing to work with, helping me find what was the best course of action with the customer, bearing with a few holds, and being overall pleasant to talk with. After checking back in with him the following day, I was told there was an ordeal with the service, but it was still completed. I want to, again, personally thank Interstate Towing & Recovery for their excellent service.

Ro
Review №28

Loaded my pickup on a flatbed truck and hauled it to there 42nd street location, went back a couple days later and got my belongings out, very nice and good to work with. Thanks Ron Adams

Ta
Review №29

Awesome service! Made sure my car remained intact while towing it out of a steep ditch & that it was good to go when I picked it up!

De
Review №30

Called Adam very pleasant on the phone, he told me he was going to redirect a driver too help me. Driver arrived quickly and looked over what he needed to do, he hooked up my truck without causing anymore damage. He even allowed me to have my dog in the tow truck so she wont get scared. Thanks again Dean

Sc
Review №31

Would not recommend. They will increase their prices during an emergency weather event.

Em
Review №32

Got stuck at the Columbia Mall and needed a boost. Chris was wonderful and got us going quickly. He also referred us for additional help to make sure the car was good to go. Thank you!!!

Je
Review №33

Idiots all around. In bed with the cops. In particular, UND cops. They just have a contract for ducking each other off. Quaint, but disconcerting. Choke yourself. Not with your hand. With my hand!!! Lean in to it!!!

Ha
Review №34

Scheduled my tow within 24 hours of calling. Driver was really nice, great experience all around!

Ch
Review №35

Quick. Got to me on the highway when we broke down with a 1 yr old and 7yr old. They were really busy but made us priority because of the kids. Awesome service.

Ab
Review №36

Great service, and very helpful. Had a dead car that also was making a strange noise and was unsure what the problem was. Got a fast response and instead of just towing my car or disabling my battery and making me pay an outrages amount of money, I was given help and the problem was solved fast. Adam was the most helpful and understanding when I was overreacting about an easily solved problem with my car. To top it off, he left his own home after a long day of work just to help me out and make my day a little easier.

Sk
Review №37

I can’t remember his name 100% but there was a Hispanic gentleman driving a red interstate towing truck yesterday the dude was able to help out I suggest interstate talking to anybody they were fast affordable and they were on time

Ma
Review №38

Most personable and helpful customer service right when you need it! Pete was awesome and I believe Dean was my driver, he was so great.

jo
Review №39

Super fast! Super friendly! Helped U.S. out when our insurance company wouldnt. Thanks so much!

As
Review №40

Had a great time with the guy who towed my car out! The guy on the phone was super nice and I would for sure go through them again!

Be
Review №41

Adam and Christopher took good care of me twice now, this last time at about 11 pm during the Snow storm, thank you guys.

Sh
Review №42

Truck go stuck on a dirt road after unloading they came out and pulled the truck out with no damage but way overcharged for 30 minutes of work. They took advantage of a bad situation.

Ni
Review №43

After locking our keys in our car, we called Interstate to help us out. Im not sure how long trucks usually takes from call to arrival, but it arrived within a half an hour of us calling. Once on scene, Matt quickly set to work, getting us our keys within 5 minutes. He was courteous, professional, and friendly when interacting with us. The services as well werent overwhelmingly expensive. Overall I would say we had a very positive experience and would consider using them again if we run into further issues.

Cy
Review №44

Adam did an awesome job getting our rig out of the frost berm. Very professional. Definitely recommend them.

Sh
Review №45

I wont get into the details about why my mini camper was towed, but the guys at Interstate Towing are great guys.

Ni
Review №46

What terrible customer service.Let me clarify. The WORK they do is more than satisfactory. They do a good job, and are fairly quick about it, but the manager of this place needs to ask his mom to give him a refresher course in manners.Most heavy tow vendors would be very interested in developing a good working relationship with one of the largest carriers in the area, especially when it could mean taking that account away from their direct competitor.Not these guys. The manager believes in equal opportunity.Every customer, large or small will be treated with the utmost DISRESPECT, regardless.

To
Review №47

Coming home from Fargo to Grand Forks, tire flew off outside of the exit to Reynolds. Called them shy of 3am and they were there by 3:20am. They were absolutely professional and wonderful! The price was very fair! Thanks guys!!

Jo
Review №48

Awsome service I got myself in a rough situation. I when ever I called for some assistance they took less the 10 minutes to get to where I was and opened my car quick thanks a lot.

Do
Review №49

I was stranded on the side of the road 5 mile west of Lakota in a semi that wouldnt start. Interstate came right away and towed the truck and trailer back to Grand Forks. I was without heat but they made the trip so quick that I barely got cold. And when the driver got there he told me to go sit in the warm tow truck while he hooked everything up. Great company would definitely recommend!

An
Review №50

Called and they were unable to perform the service they offer. Gentleman on the phone didn’t seem interested in helping at all. If you can’t perform the service you offer, quit offering it.

De
Review №51

Tow truck driver was professional and quick, no time wasted and load my car quickly. Got me on the road again within minutes of unloading my car too

da
Review №52

Amazing service!! I would use Interstate again if needed! They are the #1 go to for my business.

Mi
Review №53

Great service! I got a flat on the interstate late at night and he was there to help within half an hour. After putting enough air in the tire to get me into town he was nice enough to follow me to the tire shop to make sure I made it alright. A great help on a very cold night.

Jo
Review №54

Quick fast professional!

Do
Review №55

Interstate towing was early, communicated exceptionally well throughout the emergency, and helped my wife feel safe. Thank You!

No
Review №56

Place is an absolute dump just another junk towing company trying to make a buck on your bad luck. If any damage happens during a tow they will not honor it even if they tell you they will. The place looks like a junk yard, if I were you I’d call elsewhere because this isn’t the one.

Mi
Review №57

Dean promptly saved me on a snowy minimum maintenance road in the middle of the night for a reasonable price. Great job!

Jp
Review №58

Super fast service! Chris was awesome, nice guy and quick.

ch
Review №59

Me and my husband had trouble with our truck..interstate towing came out, it was late too..the man was very nice and fast with the help....we were having brake trouble and he knew exactly what to do, we were stuck in front of a scale and the other trucks were going around, but he gave us a quick fix and we were on our way...we followed him to the truck stop and he even helped us find a place to park..we parked and the next morning we went to his shop and everyone there was so nice too..he went beyond the brakes and even fixed our apu unit...they were fast and very nice...it was just such a wonderful experience to meet helpful, nice people..i think that we will be coming here a lot...totally excellent service and polite people..recommend for everyone to come here

Da
Review №60

We run a medium sized fleet in North Dakota. Being up here in the north country it is unique with its trucking challenges. Freeze ups, slide offs, trucks gelling, anything that you can think of dealing with cold weather. When we need a hook, we call Interstate. Adam is always accommodating on the phone. Their service is prompt, professional and reasonably priced.

Sa
Review №61

3-4 times Ive needed their help. These guys have always been there to get my vehicle as quickly as possible.Ive seen reviews of them being rude, and Ive honestly never seen it. You treat them with respect, and they will treat you with respect. Its an easy two way street, and I find it refreshing that these guys will do what they can to help you. My latest issue is that my car was wrecked in a crash. While they werent a body shop, they were able to give me an estimate off how much the damages might cost. Based off that I was able to start looking for a new car. Their fees arnt an issue to me, high low, i dont really care honestly. These guys charge a fair amount though, and do excellent work. I trust them.

Sh
Review №62

The worst treatment ever. Adam. Did not take down the proper number then blamed me for it. Refused to help me with service. Hung up on me five times in a row. Refused to provide a co-owners name. Hung up on me. He had me in tears after this. Refused to help me with anything

Sh
Review №63

I had my vehicle towed by them which was my own fault but they were super friendly and nice. I appreciate how kind they were!

si
Review №64

Mike, or Mark dang I cant remember, sorry sometimes I forget why I went into the kitchen... Anyway, holy cow, above and beyond the call of duty for us out here in the country by Langdon.Came out in a 4wd plow truck, exactly what the doctor ordered for out here. Smart, very smart thinking! I have no doubt at all now, as you have proven, that the issues I have been having with road side assistance, was all my insurance company, each and every single one the issues Ive had was the insurance company.Mike or Mark, sorry dude I know its one of those names. You Sir are a true gentleman, polite, professional, and brought the right tool for the job. The 4wd plow truck. Gooooooood call!!!!Exactly what we needed out here.To the owner. Please accept my apologies for any complaint I may have had in the past. It is definitely my insurance company. 100% them. You run an excellent service, with good equipment, and employees.Thanks guys for bailing us out.Now back to normal.The Smith family...

jo
Review №65

I have a 1995 Camaro that has been sitting in the alley for the past 4 years. I decided it was time to get this vehicle back up and running and it would not start. I had it towed to Insterstate Towing so they could take a look at it. After they took a look at it, it was determined that some type of rodent (mouse or squirrel) had chewed threw a majority of my wiring system. They diagnosed the problem and found all of the wiring that had been chewed through and replaced it. There were a few other issues, such as the fuel pump had to be replaced. They got my Camaro running and it is running like it was brand new. I would recommend Interstate Towing as a place to get your vehicle serviced. Great Price and Great Service. Very Satisfied!!!!

Pa
Review №66

Big or small vehicles they will help them all.

Du
Review №67

Absolutely DEPLORABLE customer service!Called for an updated ETA and was greeted by a man shouting youre going to hold for 10 minutes!When he finally answered I attempted to explain that I had been waiting around for two hours after being told 45 minutes twice. He exclaimed it will be another 3 hours if not longer; just like we told you before! I told him that we were told 45 minutes TWICE and he says guess what?! Now youre being removed from the list! To top it off, he literally told me almost verbatim that there are other more important customers to deal with right now THEN hung up.Absolutely unbelievable experience.

Di
Review №68

Very helpful

Ve
Review №69

Very nice and helpful people, had no problems doing what I had to do.

Ja
Review №70

Never go with anyone else. Always there to tow us away!

An
Review №71

Could not be more happy with the results! Pete got our truck back up on the road without putting a scratch on it!

Ti
Review №72

Great service and bunch of guys

Ja
Review №73

Responded quickly on a weekens

Br
Review №74

Excellent Service.

my
Review №75

The owner is very nice, I will alaways call upon theses guys

St
Review №76

Great service

Ro
Review №77

Quick friendly service

Jo
Review №78

Fair and friendly service

Ni
Review №79

Thieves and scammers, avoid them, they will overcharge you

Co
Review №80

Great service

Ca
Review №81

Terrible service and a total rip-offStay away

du
Review №82

10 dollars per mile and had to wait an hour made me late for my appointment way overpriced biggest ripoff since Bernie madoff

Zo
Review №83

Very prompt and excellent customer service!!!

RD
Review №84

What a nightmare !Total RIP OFF !

jo
Review №85

No problem

Ka
Review №86

Bad and terrible service, Avoid dealing with this company !

Ni
Review №87

Very good service

Ch
Review №88

If you ever find yourself stuck in a ditch or broken down on the side of the highway, these guys are the tow company you want to call!

Wi
Review №89

It was very healing for me.

To
Review №90

0 stars bunch of thieves !

Th
Review №91

Very rude and overpriced !

LI
Review №92

Nice place for professionals

Information
19 Photos
92 Comments
4.2 Rating
  • Address:2475 N 42nd St, Grand Forks, ND 58203, United States
  • Site:http://towingnd.com/
  • Phone:+1 701-772-6592
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:12am–11:59pm
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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