Hands down the best experience! I called and talked to Brandon about my daughter having vehicle issues. She is currently working in a critical access hospital in North Dakota. Prior to taking this assignment she was hit at and intersection in our home town near Omaha. The body repair shop performed the repairs. Somehow the engine oil filter was crushed and leaking oil. She noticed her car was not acting right, but was hours away from any repair shop. She drove to this location and they quickly got her car evaluated, completed a thorough check over to make sure she had no issues and she was on the road timely! Thank you Braatens for your integrity and expertise!

Fast diagnostic, but quoted me over double the cost of a replacement part from the average price Ive found when searching for that part directly. Not sure where they get their parts from but they cant be that much better quality for that difference. Not a bad experience overall, but glad I didnt greenlight any work.

Made appointment for my 14 RAM to be looked at . I already knew exactly what the issue was but due to Warranty I had to bring it in. These guys are quick no doubt and very precise and accurate. Hard to find these characteristics at any shop these days . Great work great service.

A great guy and honest as the day is long! I’m from out of town and hear doing consulting. This place is the best and, if I could, would give him ten stars.

I was out of town on a personal matter and needed an oil change on my foreign car, Braaten’s was my choice. Fast, friendly professional service that I could trust to do the job right. I highly recommend them!

I trust these guys with all of my vehicle maintenance needs. Prompt, efficient, trustworthy, and fair pricing.

They did an amazing job on working on my vehicle, they were all very friendly and professional. I would recommend them to anyone. If I need work done on my vehicle again I will go back to them. Very reasonable.

The problems all started when my pitman arm disconnected from the steering gear shaft and I needed it to get fixed as this is my only vehicle. I brought it in and they quoted me for a new pitman arm and alignment for around 400$, which I was okay with and paid for the work. Everything seemed fine until maybe 1 month later the same problem happened and the pitman fell off again, too which I brought it in again very upset as to why the repair hardly lasted a month, to which they supposedly fixed again at no charge. Now about 1 week ago the exact same problem happened again and it fell off again for the 3rd time, so I took it to a dealership who fixed the pitman arm correctly and believes that it was incorrectly splined each and every time they tried fixing it and just shoved the splines together and tightened the nut down as much as possible. If the arm disconnected while I was going 70mph on the highway I would probably hurt myself or even worse someone else. I will never give this place my money or time ever again and I advice others do the same, there is zero reason the same problem should happen 3 times over potentially putting myself and others in danger because I believed it was fixed correctly.

My fuel pump broke on a morning where I needed my car to be functional by 3pm (the day after christmas). I got my car towed there at a little after noon, they have a company lunch break from noon-1pm; then they got my car working by 2:10pm. It was a job that me and my buds could have done in an afternoon with a case of beer, but they did the job in 1/5th the time. Great Job Thank you - Dylan P

Brought my Subaru in for a check engine light scan. The error code had something to do with cylinder miss fire. They suggested to replace the plugs and wires, after all they had gone nearly 200,000 miles. After paying for the repair, unsurprisingly my car was running much better. The surprisingly thing was later that day, Braatens called back and told me while they were double checking their paper work and they noticed they had charged me for six spark plugs. But my Subaru only has four. So they wanted to refund my money back. If that isnt a honest mechanic..........

Helped me get back on the road quickly after replacing the rear brake lines on my VW Eurovan (not an easy vehicle to work on). They did a great job and great service!

Way overpriced.Buy the parts and YouTube how to do the work yourself.

As usual I received 5 star service from Braatens.I know I will be treated right when we do business which is hard to find with auto repair shops. Braatens is the best in the Grand cities area and the best I have ever delt with across 6 states. I will continue to only do business with this team of professionals for all my families vehicles.

These guys are amazing, honest and caring. these guys took my horrible experience with my car breaking down being from out of state to getting me back on road. thank you again.

Tyler and his crew are awesome. I had my vehicle towed from Walmart on a Friday night and they were already trying to work on it the next morning which they were closed at their south south location. Monday morning they whipped through it finding a bad alternator. They did it so fast I was able to get my car that same day. Would definitely recommend to others.

Ive had multiple good experiences with Braatens. They have always been reasonably priced, fast, and they have never tried to push fixes or repairs that I did not need.

This is a great place, my kid goes to college up there and they fixed his car. Other dealers in the area tried to charge him $900 these guys fixed it for $320 I highly recommend them for their honesty. If your kid is going to UND this is the place to have them bring their car to for repairs.

Great guys! Wonderful service, went above and beyond my expectations, and kept me informed the whole way through. I would recommend Braatens to anybody in the area. I will definitely be back.

I have been taking my vehicles to Braatens for years and have had excellent service every time. I have a rather large fleet of personal vehicles and they have done an excellent job maintaining and repairing them (several of my vehicles are nearly or over 20 years old). I have had great prices from them but more importantly, I would get my vehicles back really quickly. Having heard horror stories of shops repairing a vehicle for over two weeks I appreciate the quickness of their work. I also appreciate that when I come in with a problem they fix it right the first time. I have taken my vehicles to them for years and will continue to do so for many more.

Brought truck in for alignment and needed a bunch of work done. I had warranty on parts from another shop so brought my truck there. They didnt charge me anything....I will continue to bringing any mechanical problems or services to them. Thanks guys!

Love this repair shop! I called about possible exhaust manifold work and they looked over my truck and I spent way less than I ever thought I needed to and didnt need the type of work I thought I would. They are honest and I felt very taken care of!! I would recommend this shop to anyone for great caring service :)

Thank you for the engine and the price that you had sold it to me for, this place is very professional, courteous, and well-organized. I look forward to Future business with this company I really like that was fear that you guys provided.

Wow. Have always heard good things about this shop and have never had the need to take my own car there since I do a lot of my own repairs. Had an issue today that needed fancier diagnostic tools than I have. The big guys down the road wouldn’t give me the time of day so I Called here, Kevin said “sure, I’ll fit it in for you”! Wow! Great work and friendly people!

Everything about this Auto shop is top notch. Customer service, timing, and their work. I come here often for company vehicle maintenance and repair. Sometimes I do not have time to call ahead to schedule and they always try their best to work with me in every situation.

Rave! Top notch service thanks to Brandon and the team. Even saved some money vs going elsewhere.

These guys are awesome. They take care of their customers really well and will fit you in as best as they can. They charge a fair price for the work unlike most of the other places in town. It shows through their being able to open a second location in town

While en route from Winnipeg to Rochester our car started to make weird noises. A peek under the hood revealed a piece of plastic had come loose.There was no question it had to be fixed. As we limped our way to Grand Forks, I googled auto repair shops of which there were several choices. Surveying the reviews I chose Braaten’s Quality Auto because the comments were so positive.And for good reason! Braaten’s not only took our car in right away but also invited us into their office to wait for the repair to be completed. We were back on the road in no time.We highly recommend Braaten’s. Their quality service and friendly attitude deserve the excellent rating they have earned.

These guys are awesome. Being semi-knowledgeable about cars (no expert), I let them know what I believed was wrong with my car. They didn’t even charge me to have someone ride with me to figure out the problem and had it done in less than 2 hours on a busy day! I tried with one of the bigger guys and they were going to do an extensive check of the vehicle for $120 per hour (ridiculous because I told them the issue). In the end, my truck was running better than when I bought it for about a third of the price that I was expecting. No hassling, no unexpected costs. If you want your car done right, bring it to Braatens!

Change spare plugs and ignition coil for my car for $450. The work was done less than a half an hour. The ignition coil itself charge me $229 which is double its cost at any auto parts. They charge for $60 for diagnosis and $90 for labor

Joe and Brandon are the best...took time to explain the trouble under the hood and how to check it for myself...honest and kind..have already referred their services to my friends and even strangers....please consider Braaten Auto for your auto repairs...

Been taking my car to Braaten’s for a couple years now, and have always had great professional service. They don’t try to sell things you don’t need, and their prices can’t be beat! They are by far the best mechanics I have ever used, both in Grand Forks and other places as well.Great honest company that will continue to have my business in Grand Forks!

It was hot & humid, the A/C was not working on my minivan. LeRoy made an appointment for me for a day away. When I arrived, they took my van right in. I even added on an oil change, and they still had it finished quickly. Their waiting room was pleasant with comfortable seating, a clean restroom & interesting magazines to read. The staff were pleasant & friendly. Best of all, the A/C is ice cold!

Very helpful and friendly. I would highly recommend. We will definitely be a returning customer.

Traveling cross country and our water pump went out. Stopped in and they had us on our way in less than 2 hours. Customer service at the front desk was great and the mechanic/shop owner was awesome and understanding about us wanting to get back on the road. Would def recommend to anyone!

Best service I have ever had for care for my vehicles. The guys are honest, reasonable, and quick when it comes to working on my vehicles. Thanks Braatens for the great service!

Hello Craig,I just wanted to thank you and I Kevin for the outstanding service on getting my truck into your shop on short notice for a Tuesday morning when we were stranded on I-29 heading back to Winnipeg with my Dodge 3500 with the electrical issue.When we were at the Flying J travel centre and I was in the restaurant asking a table to guys who would they recommend that I call to have my truck towed to one of the men said to give you a call and it was the best decision I made.You guys are truly the experts in town for the electrical problem I had and I was told that you are more of an expert than the big dealerships.Also thank you for not taking advantage of me being stranded and getting us back on the road as the two hours of labour to me was more than fair as the truck was in your shop for at least four hours.Thanks again and I would recommend your shop to anyone in Grand Forks, ND

Craig and the boys at Braatens run a truly professional business. With little time available, I left them a message after hours and they returned my call FIRST thing in the morning. 3 other shops did not call back until mid-day if at all. Im no car expert, but they treated me like an adult and were both patient and friendly as I explained my problem. Every question I had was answered plainly and with detail, and not once did they try to sell me something I didnt need. They quoted an accurate cost and completed work inside of a couple hours. My car runs perfectly again and I left happy to have done business with a hard-working, honest, local company! Braatens is by far the best auto shop Ive visited, and they will have my exclusive business as long as Im in Grand Forks. Well done, guys!

The only auto shopI go to in Grand Forks. Always helpful and honest. They usually get my car in quickly. Sometimes no appointment needed.

Very thorough in explaining what is happening with your vehicle in a way that easy to understand. Let me know about things that could become future issues but not as a ploy to get unnecessary work done. Very impressed

Great overall experience. Comfortable environment with friendly staff. Knowledgeable technicians.

My fiance and I broke down in North Dakota on our way to Canada for a wedding, and found great reviews for Braatens. We went in that afternoon to find out what was wrong, and Craig looked at the car (needed a new water pump) and gave us a fair estimate. He had the part ordered and in by the next morning, and we were back on the road a few hours later. What really struck us was Craigs willingness to fit us into his already-packed schedule, and how understanding he was of our time-sensitive situation. This is a stand-up establishment run by an honest crew and we highly recommend them!!

I can’t say enough great things about these guys. I moved to Grand Forks about 3 years ago for school and have gone to them for anything I need done on my car. They’re staff is friendly and the service is exceptional. I’ve never had any issues with any work done here. I highly recommend them for any automotive work you need done.

Awesome service and very friendly people. Honest and very fair pricing. Zach was a true professional in every way. I would strongly recommend seeing Zach and his team for all your repairs.Keep up the good work..

Fast service explained well the issues and gave great advice

Best auto service I have ever received. I had a motor mount break in my Tahoe. Most places quoted me about triple what these guys did. Their prices cant be beat and their customer service is amazing. Craig is great to deal with! If you need anything done to a vehicle, you are crazy to go anywhere else!!!

$60 for a cheap oil change.While sitting in the office for over an hour for a different reason and day, I heard the office worker give 3 different quotes for doing a diagnostic check of their vehicle. Anywhere from a it being capped at $100 to $50. If you are a regular or are friends with the owners, you will be on the $50 dollar end.Also told a customer that no other place in grand forks does transmissions besides them.These people are crooks, and if you are new in town, I suggest going somewhere else to get car service.

Excellent service. Staff are friendly and helpful, prices are reasonable, and service is prompt. Absolutely would recommend them.

Awesome work, awesome people. Several major jobs done, all top quality. You wont find better! enough said.

The Guys at Braatens are truly Quality, its great to see such awesome customer service! Thanks so much for being so friendly, fast, and affordable! I will bring all my repairs here in the future! Thanks again!!

I always bring all my vehicles here. The customer service goes above and beyond all expectations. Zach and the rest of the crew work hard to get your car done on time and for the best price. Perfect for my budget!

I would recommend Braatens to anyone looking for auto service in the Grand Forks area. Fast service and reasonable prices. Theyre also very honest in assessing what needs to be fixed now and what can wait. I just had a nearly 20 year old vehicle in to replace a broken rear door handle and it was in and out in an hour with an oil change to boot. Their tv ads are true - they make it easy!

This is the best and most honest auto business.

Spent $115.00 for an electrical diagnostic only to be told my 6th cylinder has ZERO compression. They didn’t even take anything apart for the hourly labor charge...oh well...I guess I shouldn’t be so damn cheap as they do all have kids to feed!

Great people to work with and the friendliest staff you can imagine! Prices are more than reasonable and the work is always done on time! Only shop I bring my vehicles to for all my services! Thank you guys so much!

Brought my vehicle in Saturday morning. They were all booked up but they squeezed me in. These guys are very professional and dont beat around the bush. They tell you straight. Ill be back if I have any issues!

Great customer service! Leroy was a pleasure to work with! Got my car in and out within a day. They are very honest when it comes to car repairs and have great prices. My new spot for auto work

Braatens is the only place I will take our cars! We are a family of four females and it is very important to have a place you can trust. They take the time to explain to me what the issues are and never try to sell me something that is not needed. Their prices are reasoanable and they get our problems solved in very good timing! They are the greatest!

Great people quality service fair prices

VERY intelligent and EXTREMELY friendly staff! I took my 4runner to Braatens auto to replace my air/head fan motor due to it making an extremely loud noise and vibrating the car when turned on. They not only replaced the air blower motor for a very reasonable price ($150 cheaper than dealer) but they also explained in detail how the motor went bad. Ive been on a farm for the last couple months and they pointed out a mouse or squirrel was making itself a home near the air blower motor for the winter, causing debris to clog and ruin the motor. They carefully cleaned the affected area of debris before putting the new motor in, preventing a repeat of this issue. Had they not explained this, I wouldve parked my car again in the same spot out in the field! I highly recommend these guys!!!

Best service from an auto service that I’ve ever received. They definitely have my business from this day forward. I’m a guy who firmly believed that all mechanics were crooks and they just stole money from people like me who don’t know a damn thing about cars: Braaten’s changes my mind a little. Go here and you won’t be sorry.

Been taking my beat-up old car here for about a year now, and Ive been very happy with their service. Just today, they serviced my malfunctioning A/C, and without my even asking, they didnt charge me for it. Theyd done the same thing last year, and as they couldnt find the source of the leak, they treated it as part of the same work. They may have lost a bit of money on that work today, but they gained a loyal customer! Well, more loyal, anyway.Bonus: they usually finish the work sooner than I expect.

High price for nothing never go back to this place

Friendly staff and efficient service. Zach and the staff were excellent to work with. They will definitely have my business again.

We were getting the run around from another garage about fixing our Subaru Tribeca for months and spending money and over fist trying to fix the issue. We finally decided to leave and try and new garage and we tried Braaten on a recommendation. I couldnt be happier with the service they provide. They take amazing care of your vehicle and do the job right the first time. They are always so timely with the repairs and the pricing is more than fair. Leroy and the rest of the gang are astounding and polite. I dont trust anyone else in grand forks with my cars.

Braatens has serviced my college daughters vehicles over the years and we have always been extremely impressed with their honesty, professionalism, and the quality of their work. They have fixed minor problems and even corrected major dealership repair mistakes (which was the only time we took her vehicle elsewhere . . .a mistake!) Grand Forks is fortunate to have such a stellar business!

Always a positive experience.

I would give them 5 stars anytime .put in a new water pump shocks and balljoints.Great Job.I recommend them . Reliable and efficient.staff was great...

Compassionately helped me out when I was in a bind.

The only place I will take my car! They are great with communication and will not do anything without talking to you first. Highly recommend!!! I

I have used Braatens for both company and personal use and have been very satisfied with the service. As a female who does not know that much about vehicles, I feel like sometimes mechanics tend to take advantage of that, but I have never felt that way at Braatens. If something needs to be fixed/replaced that wasnt originally planned, they explain everything well and ensure I am fully informed before making a decision. We recently had our company vehicle front struts replaced a couple months ago. While driving the vehicle recently, a bolt must have come loose for holding the brake caliper in place and caused us to have the vehicle towed. I called Braaten while the vehicle was being towed and they said to have it dropped off and they would take a look at the vehicle as soon as they could in the morning. When I called the next morning, they had already started working on the vehicle and fixed the caliper and buffed out damage free of charge. There is no telling if it was actually something on their part from when they did the struts a few months back, and I was impressed that their standard business practice is to take the fault when there is a doubt. Will continue to work with them!

Great and quick service! Needed to get back home to Winnipeg the next day when it was discovered the car was making strange noises. They made space in their busy schedule and had the car fixed in under an hour.

I was not impressed with their customer service. Told me one thing, and did the opposite. I would not recommend them.

Awesome experience! We are from Canada..wanted to get a noise checked out in my truck before driving home, the price was fantastic, problem fixed and I dont feel like I was ripped off! Definitely recommend this place!

My daughter is a student at UND. I was hoping we could find a shop we could trust in doing quality work and not take advantage of a young lady far from home. (6 hour not that far but is with vehicle issues).When she found Braatens they not only treated her with respect, but offers discounts to students! The first time they reported a problem to her during a routine oil change, I called and visited with Kevin. It was very apparent to me that Kevin is knowledgeable about his vocation, he was not upset or intimidated that I called and questioned him. Kevin understood my concerns and was gracious in visiting with me to ease my worries. If Lindsey ever calls me and tells me she has been told there is a problem with her car, my response will be let Braatens fix it - no questions - we will get quality work at a fair price. Kevin and Leroy have my complete trust and Thanks.Tim

They are honest and good at what they do. After going to a number of different places in GF, I found these guys by accident. Been going to them for years and couldnt be happier with the service. They are legitimatly honest, good guys.

I have used several shops over the years, but nothing can touch the service Braatens delivers. Leroy will give you the best customer service that there is to offer. My son is going to UND and is 3 hrs from home with car troubles. Leroy was able to squeeze my sons vehicle in and make the necessary repairs even though his schedule was already booked solid for weeks out. I thank everyone at Braatens for the excellent customer service, and I would give you more than 5 Stars if I could. Thanks again.

The team of automotive professionals at Braatens Auto Service of Grand Forks North Dakota expertly repaired my 1987 Toyota 4Runner in the most affordable means possible with an astute attention to the quality of the replacement parts. Additionally, they have been exceedingly understanding and kind with me during the weeks it took me to return for my truck following my fathers memorial and settling of his urgent matters.I was in route to be with him in hospital with end stage leukemia. He was on his third round of chemo when I got the call to be with him. My radiator overheated, to my confoundment. It most likely froze first. I was surly freezing to death on HW 29 when a young local trucker picked this out of town disabled stranger up in -11 F and dropped me at a warm hotel.During the three weeks I was stranded in Grand Forks while waiting on another shop to do the repairs on my vehicle I met many Good Folks. None better than the men at Braatens. I am very thankful I was referred to them to take over the additional replacement of a blown head gasket and warped cylinder. They respected my stressful situation and financial hardships. They kept me informed about challenges with finding quality parts for a 26yo auto and were very patient for my return.I wish I could give them my regular business. I am certain my radiator would have been better maintained and I might not have broke down and missed my fathers final hours. Also, had I know of them at the onset, Braatens management assured me they would have expedited my repairs.I appreciated the reassurance the prior Google+ reviews gave me. I had lost confidence in the first shop where my truck was towed initially. Their evaluation time was protracted and my vehicle sustained body and mechanical damage at the first shop. It was not resolved to my satisfaction. But that will be another review. Suffices to say, Take ALL your auto bushiness to Braatens and get it done well in the first place!

Went in for maintenance work. The work being done was explained to me, as well as my available options. I highly recommend this shop!

They skip the BS and tell you whats wrong with the vehicle. If they arent sure if a repair will fix the problem, theyll tell you not to waste the money on it.

Always excellent.

Brought my 05 classic to braatens for a no start.I was very hesitant about putting anymore money into the car as I had just sunk over $1000 dollars into it and it stalled and wouldnt restart.Leroy assured me replacing the ignition control module would fix the problem so after much deliberation,I told him to continue with the repair.the car ran fine for three weeks,then stalled three times on the highway.I limped the car back to braatens and a day and a half later,Leroy informed me he couldnt get the car to act up.I thanked him for his time and upon leaving his shop the car stalled within a block...??????. 8/14/16,UPDATE.Towed car to another local shop,not running of course,and mechanic there diagnosed a failed fuel pump,(of which I told braatens I believed it to be).BEWARE OF BRAATENS! They may be good at hanging parts,but diagnostic technicians they are not.

Many great things to say! Wow!I had my engine replaced by them back in late 2014. Car been running very well ever since. Recently in 2015 I was told by a certain Tires Minus location in Grand Forks that my Rear tire rod was 95% worn and needed replacement asap. Well listening to my gut I did NOT replace it that 2015 summer and I was delivering pizza with my car until Spring of 2016. Getting my car ready for major road trip moving soon and a family trip here in Summer of 2016.So, I called up Braatens to do a quick inspection of the tire rod. They said they can quickly look if I could be there in a half hour. They did the inspection thoroughly and confirmed that I did NOT need any rear tire rod replacement. This was no charge and I was in and out in 20 minutes only! The other place in town wanted to look at for 2 to 3 hours and charge based on time car in shop ... PFFFF crazy! We took my car and the family trip went safely! 900 miles later and zero money spent on car repair/maintenance.Safety and Security = priceless(literally)Braatens Auto doing it right! Honesty, not overcharging or creating extra problems.When I move, I just hope I can find a mechanic shop as honest and quality as Braatens. Well done, well done!

Had bushings and a wheel bearing replaced here. They did quality work at a good price!

I chose Braatens based on the google feedback and wasnt disappointed. My daughter is a student from Australia at UND and we needed an auto repair shop that was honest and reliable. This is exactly what we got at Braatens. Leroy was extremely helpful and honest and the price was very reasonable. I would definitely recommend Braatens for all auto repair services. Thanks Leroy for your excellent service.

Have had nothing but great service here. Leroy and Kevin are top notch guys to work with.

Was charged $450 for a front drive shaft that only costs $250. Plus labor on top of that. Used to be the only shop i went to, not amymore.

They are always friendly, honest, and reasonable with their prices. The guys seem to want whats best for me and my car first, themselves second, which is what I want in a service center.

Braaten is awesome—great costumer service and cheap repair work.

Have had them replace just about every pulley on my 01 blazer and wouldnt trust anyone else to touch it! Honest, amazing consumer service, 10/10 would recommend

Great service and reasonable prices, not sure what more you could want from your mechanic. Ill be going back when I need service.

Great service, fast and affordable! The young man at the front desk was super kind and professional!

Honest, quality work, and affordable

Everything you want in a repair shop. Honesty, respect, prompt service, and great results.

Good service and honest!

Always respectful and professional!

Quick and professional.

Honest, quick, and the prices cant be beat.

Great service, very easy to work with!

Its where I go for all my automotive needs.

Awesome group of guys, and great pricing!!!