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Public Storage
101 Prescott Way, Goose Creek, SC 29445, United States
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Public Storage

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La
Review №1

Amanda was very knowledgeable and friendly. The rental process was simple and quick. The facility is very clean and well lit.

Da
Review №2

Amanda the store Manager was very knowledgeable and helpful. She showed me a physical 5x10 unit so I could gauge the size (pictured below) and I thin it will be just what we need. She helped me with my purchase of a few picture sized boxes and actually went and got some from their store room and put them into my trunk. Definitely service with a smile.

Ma
Review №3

Amanda was amazing. My husband and I were closing on our home and during that time my mother in law passed. When we made Reservations here for a storage unit for her things Amanada was awesome and took care of us and our needs in a quickly manner. She went above and beyond to help us out. We are truly grateful for her and glad to see that there are still some people out in the world that care about others needs. Amanda is one of those people. Public storage please continue to do right by her so she can be there for others in their time of need like ours.

Re
Review №4

RENTERS BEWARE! I would like to start with, the facility is very well maintained and clean. Easy online process to rent a unit. However, I just received a notice that my rent is doubling after just three months. in my opinion, unethical business practice. When I called the office. The very nice young lady explained that the owners review the pricing every 60 days and reserve the right to raise rent as they see fit. This is the risk you take renting with this facility and that it only honors month to month rent. You cannot lock your rate in for a term. Nice place, but you run the risk of uncontrolled rent increases. There are unlimited storage facilities in this area, it is a hassle, but I am moving out of this one for another. Consider looking elsewhere for a facility that has controlled rent increases or offer term contracts.

Da
Review №5

Amanda gave excellent service with great information and was incredibly knowledgeable. Can’t wait to use and continue my storage unit experience with this group and facility

Je
Review №6

Fast and friendly service, super easy process and great location!

De
Review №7

At Public Storage 26917 Amanda was extremely courteous and knowledgeable. I did not have any questions because she explained everything before I could ask. All of the facility that I was in was clean and tidy. I would recommend this Public Storage to others.

Ja
Review №8

This is my first time using a storage unit, wasnt sure what to expect. After talking to Amanda on the phone I felt a lot more comfortable and knowledgeable. Once I came in to meet her in person, it was obvious that she is a master at her craft. She seamlessly navigated me through different units, ensuring that I got one that most efficiently fits my needs!I ask lots of questions with new things and have been told that I am difficult to work with, Amanda was very patient and maintained a genuine smile throughout the entire process!

De
Review №9

The staff at the Goose Creek location are phenomenal. Always in good spirits. Always greeting you. They go the extra mile for their customers. The facility manager Amanda is top notch. Very knowledgeable and friendly. I highly recommend this location for your storage needs. The facility is very well maintained and the grounds are kept neat. Their online prices are unmatchable. I have two units here and I have been very satisfied since the day I walked in

Mi
Review №10

Great experience! I worked with Amanda and she was very nice and helpful. She provide me with all the details and good advice to get the most out of my the best storage service. Great customer service. Thanks Amanda!

Tr
Review №11

Lauren was very helpful excellent. Customer service and a great friendly attitude and personality

ha
Review №12

Recently moved into a new place and needed somewhere to keep a few things. Thanks to Donnie he got me set up online ready to go! And once I went to move in to my unit, Amanda was there and took me to my actual unit and showed me how to work everything I would need if someone was not there! Best experience, made my move in 10x better

La
Review №13

Deceptive and unethical sales practices. I just wouldn’t with this facility. Intended on having my unit for a year but after 2 months I am doing away with them.

sk
Review №14

It was good at holding my stuff safely

AM
Review №15

I feel i have to write this review because it was great. This lady named Amanda Wadsworth answered and she was so knowledgeable about everything i asked. Especially the prices. Needless to say with people nowadays acting so rude on the phone to others, she was a breath of fresh air. Thank you Amanda...

Sa
Review №16

Amanda had Excellent customer service

Li
Review №17

Best storage place have been to .very clean and friendly staff. I will miss it 😞

Ja
Review №18

Called around this morning to get quotes on units in the area and Amanda was by far the most friendly person I spoke to all day! Very helpful!!

Ja
Review №19

Excellent facility. Customer service was warm and welcoming. Amanda and the cleanliness of this facility is the reason why I will return. Keep up the great customer service Amanda.

me
Review №20

Extremely nice place. Love the App for use for access. Clean, Secure

M
Review №21

I just want to thank Charlotte for all her help. i have met her twice at this location and she is always friendly, And willing to help you any way she can.

El
Review №22

Staff is always incredibly helpful! There are rolling carriers available to help transport up to other floors, and restrooms are always clean and stocked.

Cl
Review №23

The price and reputation are hard to beat. I setup my account online. When I showed up the unit was clean and easy to access.

Ra
Review №24

Overall really happy with the customer service and and just how overall helpful there staff and manager are.

Mi
Review №25

Amanda helped me. She has excellent customer service and super clean store. Very pleased!

Am
Review №26

Great storage unit! Highly recommend.

Ke
Review №27

I just want to say that Charlotte was very helpful. My experience there was quick and easy. I highly recommend this location to anyone with storage needs.

He
Review №28

Savannah was super friendly, helpful and efficient. Great customer service. This is my first time renting a storage unit and she explained everything thoroughly. The facility itself is clean and quiet. Definitely happy with my choice.

DR
Review №29

Amanda was totally awesome. Facilities were very clean.

Jo
Review №30

Wish I could give more stars...Amanda has exceptional customer service and the facility was super clean! Also their new app has contactless entry to the building which I love!

Lo
Review №31

Amanda is Exceptional!! Amazing customer service, friendly and knowledgeable about the storage units. She was extremely helpful and patient! Thank you so much!! You ROCK!!

Gi
Review №32

As a first time renter, Cassie made the entire procedure very comfortable from start to finish. She was very knowledgeable & provided excellent customer service! The facility looked to be very clean & theyre taking every precaution necessary to prevent Covid-19 spread.

Li
Review №33

MS Amanda gave excellent service. This is my second unit at this facility. She was able to get me unit on the 1st floor. Excellent!!!

Ra
Review №34

Amanda gave excellent service. The property seems clean and well-lit. Good security procedures in place.

La
Review №35

Savannah was very helpful and knowledgeable. She helped to make my decision seamless. She made me feel secure about renting space with her knowledge. She was pleasant and very patient in servicing me. Thank you, Savannah...

Ja
Review №36

Amazing experience! Amanda is polite and very knowledgeable!

br
Review №37

Exceptional service and clean facility would highly recommend customer service was awesome !!!

No
Review №38

Charlotte is a great asset to Public Service she was so helpful while I was shopping around for prices I’ll be ready to store w Public Storage soon

Je
Review №39

Michelle was amazing. Very down to Earth and understand her clients coming in on how to interact with them. Very straight to the point, not over pushy, especially during this time when money is tight everywhere. She knows and understands that. Sales is important to her, but clientele happiness is more important which is the key to any successful buisness. Thank you Michelle for doing an amazing job!!!

at
Review №40

A+++ service from both the Amandas will recommend 👌

Ed
Review №41

I had searched other storage facilities before deciding on this property. Michele was extremely knowledgeable, helpful, and courteous. She answered all of my questions professionally and with a smile. I would recommend this property to anyone needing a storage facility for their needs. Michele will see that each and every need and concern is met with professionally and timely. GREAT SERVICE.

Be
Review №42

I visited this facility for my storage needs and was extremely IMPRESSED. Michele was very friendly, knowledgeable and extremely helpful. I was uncertain of the size I would need, so Michele explained the various sizes available and assisted me in choosing the right size for my needs. I will recommend this facility to anyone I know who needs a unit. I will be sure to tell them to speak to Michele as she was so knowledgeable, helpful, kind and patient. 5 stars, wish I could give 10.

Ca
Review №43

Amanda was extremely helpful, and made sure all my doubts and concerns were clarified. She is certainly an important asset for this company. A+++

El
Review №44

The facility is very clean and new, and in an area that I feel comfortable visiting by myself. Brittany the Manager was incredibly helpful and so nice!! She answered all my questions and helped me get signed up and moved in with a smile! I definitely recommend this storage location. Thank you Brittany!

Da
Review №45

Went into the store and met up with Michele the Property Manager, she was very knowledgeable and helpful showing me the difference in sizes. Definitely will be storing here when ready to put my items in storage in the next month or so. Great pricing and staff. Very nice facility.

Un
Review №46

Very clean facility and friendly knowledgeable staff

Wa
Review №47

Quick, prompt and courteous service!

Ha
Review №48

Super clean, everyone was super nice. Stored here for a year while I was transitioning to another home. Would definitely recommend this place.

An
Review №49

Ms. Amanda was very helpful and knowledgeable.

Te
Review №50

Brittany was great. Got me in and out, was very informative. Showed me my unit and I was done. Location is good and the building was clean!

Sh
Review №51

The experience was easy and Amanda was great help

ju
Review №52

I have been using this facility for almost 2 years now and I really do love it!! The security in here is amazing! I’m on the 3rd floor and if you are assigned to the 1st or 2nd floor you can not have access to the 3rd (vis versa). So I feel safe after hours. It’s always clean and the employees are always so friendly and willing to assist with all questions!

La
Review №53

Had a really great experience while I was looking for a place to store my things during my move. Building was really easy to access and my unit was clean.

Jo
Review №54

Very nice

Gw
Review №55

DO NOT RENT HERE!! The building roof leaks and even if youre on the first floor, the water leaks down the walls into the units. I had a 10 X 15 unit and after a big rain storm half the unit had 2 inches of water in it. Fortunately I didnt have a lot of items and stored most things closer to the door and not deep inside the unit up against the wall. Damaged most of my boxes and an area rug; I was luckier than other tenants who lost furniture and other valuable stuff. STAY AWAY!! Find another storage facility that takes good care of their building. If you rent here make sure you get insurance. Yes Public Storage is cheaper than most, but you pay for what you get.

ja
Review №56

Amanda has great customer sevice!

Je
Review №57

Facility was clean and staff was knowledgeable and helpful!

Mi
Review №58

The service was and is exceptional, the fact that Im paying half the amount compared to Michigan is icing on the cake. Michele was friendly, helpful aand thoughtful throughout the process. Id highly recommend this facility to anyone looking for storage as the environment is clean, neat and very professional...

Ma
Review №59

Nice facility

Re
Review №60

Its a nice place very clean

Tr
Review №61

Great service. Very friendly

Me
Review №62

This place is super clean and reasonably priced. Brittany was so nice and helpful in the office, getting me set up.

Al
Review №63

Brittany was absolutely amazing with helping me get a unit. Thank You so much Brittany!!!

T.
Review №64

I am absolutely astonished, that my wife found this storage facility. Its clean, safe, convenient, not to mention that the staff is off the charts. I mean, I love their professionalism, even though one may think, awh its just a storage facility. Not me, because customer service is very important to me and the way I conduct business. They make you feel important, and to me, thats important, lol. Last, but not least, the prices are remarkable. I was being ripped a new one, over at Uhaul. Im good now and I have and will continue to tell people I know and meet about your facility. Give your staff a raise, cause they deserve it.

Ma
Review №65

Very helpful and friendly staff. Great prices

Mi
Review №66

Very well keep place

Th
Review №67

Clean facilities, easy access

ma
Review №68

Michele was amazing, and the unit is exactly what I was looking for. Highly recommend this business due to friendly staff, great pricing, and ease of access to the units.

Da
Review №69

Charlotte was very knowledgeable And helpful all my questions were answered. Thanks

De
Review №70

Great facility. Very clean and carts are very helpful. Great staff

ja
Review №71

Called this morning to find out prices and if they have climate controlled units, i think her name is either Domonique or Monique BUT she was very helpful and very sweet. she also told me that i could do the express check in online and that would save me time and also let me know about the merchandise that she sold inside the office because im going through a divorce and moving out of my old house and i need some boxes and other moving supplies . im looking forward to meeting her thinking about coming in one day next week

Sh
Review №72

Awesome service

Je
Review №73

Great place! ... Staff is amazing !!! Facility is clean....

Ma
Review №74

Michele is great and friendly person, the property is really nice

Sh
Review №75

Amanda was great

Cy
Review №76

Jala was extremely helpful and made my visit easy!!!!

jo
Review №77

Clean facility and friendly staff

Je
Review №78

Easy access, polite and friendly staff.

Ja
Review №79

Charlotte was fantastic quick service and super friendly

Co
Review №80

Great experience with the staff

Di
Review №81

Easy access and very clean

To
Review №82

Bad service

RO
Review №83

Excellent attendance and infrastructure.

Ch
Review №84

Good

An
Review №85

Brittany was greattttttt

di
Review №86

Excellent service

Information
17 Photos
86 Comments
4.8 Rating
  • Address:101 Prescott Way, Goose Creek, SC 29445, United States
  • Site:https://publicstorage.com/self-storage-sc-goose-creek/5351?pid=pslocalsearch
  • Phone:+1 843-919-7599
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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