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Eric Krebs Auto Repair
234 Orange Ave, Goleta, CA 93117, United States
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Eric Krebs Auto Repair

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Je
Review №1

My car broke down on the way to the airport. I was able to get it pushed to Shop. They took me in even though they were full for the week. They even brought me to the airport to catch my flight on time. They performed a diagnostic on my vehicle and unfortunately it needs major work I was happy to have found this shop. Thank you Eric Kreb and staff.

Ni
Review №2

They will take advantage of you if you don’t seem like a car person. They wanted to charge my partner 4 hours of labor ($600) to replace the spark plugs and 1 ignition coil on a 4 cylinder hatchback. Im not a particularly skilled mechanic but I showed my partner how to do it herself in 15 minutes.

Jo
Review №3

Eric Krebs Automotive is a local Goleta auto repair shop. My mechanic recently retired and recommended Eric Krebs. His recommendation was spot on. All work was performed in a professional manner and the staff kept me informed and updated. This is my new “go to”auto repair shop.

Sl
Review №4

Smog in and out at a great price by great technicians. Going to Eric Krebs for over 20 years, the best mechanics for my classics, and my more current models. Priced fairly particularly for the quality.

Ke
Review №5

I reserve 5-star reviews for the exceptional, and Eric Krebs Auto Repair certainly deserves it. My alternator failed while on a road trip far from home and AAA towed the car to Krebs - I know nothing about Goleta auto repair shops and I was just hoping for the best. Outside of my trusted local mechanic this had to have been the best experience ever. I was initially told that because of work volume my car could not be seen for at least a week, but they provided a diagnosis in far less time, and completed the work a full day earlier than promised. But, its the customer service that blew me away -- timely text and email updates, great communications and professionalism, my car was out front waiting for me on pick up day, and they even remembered that I had to take a train to get back to Goleta and asked me how my trip was. Stellar!

Mk
Review №6

They generously inspected my brakes for free even though I had them repaired at another facility due to warranty issues.

Te
Review №7

As always, the service was courteous and excellent by Raphael and the team. I needed a smog test and they took care of me right away without an appointment and although they were busy. I appreciate the good people at Eric Krebs, a place I have been going to for more than two decades.

To
Review №8

After failing a smog test, the mechanic recommended Krebs Auto Repair. I called and made an appointment. They said that they could get to my vehicle that day. I got a call a couple hours later, they were able to test and pass the smog test after a few adjustments. I would highly recommend them. They are clean and professional, and I am very pleased.

Ia
Review №9

Always pleased with the excellent & prompt service at Krebs. We take all our cars there for smog checks.

Ge
Review №10

The team at Eric Krebs was great and I am very satisfied with the experience, the work, and the cost. I had my AC condenser and related parts replaced, serpentine belt, and water pump. All is good and cost was reasonable. Thanks!

Br
Review №11

Usually getting car repairs done is a hassle, they make it easy,great place!

Th
Review №12

Erik Krebs Automotive are wonderful. Especially being that I am a woman and women get taken advantage of at a lot of automotive places, but not here. They explained everything to me. They showed me what was wrong and how they would fix it. I didnt even have to leave my car here as they have a nice lobby (with WiFi) where you can sit and wait for your car. They were quick and efficient and I would recommend them to anyone who is having issues with their car. Thank you Erik Krebs and all of the other great technicians!

Kr
Review №13

My daughters was car acting up while she is away from home for college. Eric Krebs Automotive is amazing! Rafael was polite and kept me informed as to what was going on with the car. Very professional, they were quick with the repairs and made sure the car is safe for her to drive. Thank you Eric Krebs Automotive for helping my girl while she is away at school!

Je
Review №14

My daughters car broke down while she is in school, and I was so nervous to have to go to a new mechanic and not being able to be there. But from the first call I made I knew I had found the right place. Rafael was knowledgeable and kind. The car was fixed in a day, and I was informed at such a timely manner. When my daughter picked up the car, she also felt they were friendly and gave her an explanation of what they did. We are both very happy and we highly recommend them!

Ra
Review №15

Very helpful and knocked the price down on an inspection because they didnt have the tools to fix what I needed. Emailed me a copy of my inspection as well which I appreciated. Highly recommend

Da
Review №16

Friendly staff. Overall good experience.

De
Review №17

A lot of personal time and money has been put into my 2006 Yukon Denali, however, I still had a check engine light that would pop up around 70 miles an hour/3000 RPM. They took my car in on the same day that I called, ran the diagnostics, reset the sensor and I had asked them if they could also check my steering sensor, this was after they were done with the vehicle, and they were very accommodating and did at no additional charge.The office is clean, they left my vehicle clean and I am very satisfied!

Ca
Review №18

Very professional, they were very helpful and always kept me in the loop on what was going on. Trustworthy and friendly. Highly recommended.

Ba
Review №19

They were very professional, however, their prices are very inflated. I was quoted about $1000 for parts (water pump and associated parts). You can buy same genuine OEM parts for about $500. A 100% markup on parts is really excessive.

Sh
Review №20

I was greeted by Rafael who’s really professional, knowledgeable& takes good notes for the mechanics to follow. After having my car overnight, they followed up & provided me with two estimates, one for each problem. Plus, they offer an AAA discount! They’ll keep that info in your file so you get it each time! Once again, they’ve earned another 5 STARS!

Jo
Review №21

Rafael was very helpful. They were very thorough and took the time to explain the issues with my Mercedes GL 450. I will definitely be back.

Ma
Review №22

Great customer service with reliable work.

Ch
Review №23

Fast and honest but they charge a high mark-up on parts. They dont deliver any extra service touches. Just no-nonsense in and out mechanic. Id go there before a corporate shop. Not bad, just nothing special - 3 stars.

yo
Review №24

My van wouldn’t start. After having had a “full tune up at another place. Thought it might have been the starter.. which upset me because we’d just replaced that recently. My dad raised us rebuilding motors and knowing about this stuff. Eric knee by simply listening to me try and start the car how to explain what might be wrong.It wasn’t the starter.. but he knew how to explain what he was looking for. They found that the previous tune-up hadn’t been as complete as We had been assured: the distributor cap and rotor hadn’t been replaced.. only the plugs.The van starts fine now.

Ka
Review №25

Even though my granddaughter is using my car Im sure it is all torn up, Im happy I have found an honest mechanic. I trust you and your team to the nth degree. See you thursday.

Ph
Review №26

Got to Love Eric and his crew Rafael, & Glen are great at what they do!Thanks guys

De
Review №27

I was referred here by Firestone. The people here are friendly and have taken care of my car better than it has been, in a long time. I used to take it to ventura, but the place closed.

Ja
Review №28

These guys are the greatest. They know their cars, theyre determined to do the job correctly, and they really care about their customers. Together with their great communication, I’m a total convert.

He
Review №29

I have been going to Krebs Automotive for a few years now and really like them. Several years ago, another shop struggled to find the problem with my car overheating and ended up telling me I needed this HUGE fix that was going to cost thousands. I went to Krebs for a second opinion and they happened to find a leak (I forget the specific area)- they fixed that for a few hundred and I have not overheated since. I go to them for everything now. They are excellent at explaining what they will do when looking in to an issue, and they will tell you how crucial it may or may not be. I never feel like they are trying to get more out of me and everyone I have dealt with is super friendly. I definitely recommend.

J
Review №30

Unfortunately, this did not go as planned. Brought corvette in to have them fix/stop squeaky belt noise which only happens in the AM, goes away when warmed up. Left the car there for the night and the next day they told me it was my air conditioning belt. OK - great - I gave them the green light to replace. Picked up the car and brought it home. Next day, started the car and the squeak was back. Took it back and they say it now needs the main belt replaced. I pay for them to replace this belt. What they did was replace the main belt and sprayed both with silicone or similar (which is a way they mentioned in conversation would temporary stop the squeak). I told them I wanted it fixed permanently (correctly) - which is why I paid for both belts to be replaced. Well, the squeak is slowly coming back due to the silicone wearing off - no other conclusion. I cannot take it back for a third time. No more confidence in their ability. I cant afford to waste any more time. Going to the dealer. Be advised.

Ja
Review №31

Love this shop. Emails u detailed reports with pictures of any problems your car has. Quality work and employees. Plus inside has a nice lounge and coffee.

Ga
Review №32

Very excellent service with comfortable customer waiting area with TV,coffee,WiFi 。very com PETIT IV E pricing fast speed in SM OG

Jo
Review №33

This man scammed me. Beware. He will do the same to you. He said hed fix everything that needed fixing for about $1500. I thought it was a good deal, until about 3 days later when the breaks that he supposedly fixed, were still bad and still needed fixing on top of everything else. I didnt want to believe he scammed me because hes a Christian like myself, but this place really is untrustworthy. Like I said, watch out, please. He also scammed my best friend. My friend took his BMW (brand new and in perfect condition) there for a simple oil change, but then only a few days later, his car broke down on the freeway. His fuel pump went out. We then had to have the car towed to the shop that night, so it could be fixed the next morning. Without having to even explain what really went wrong, the same guy who worked on the car, knew exactly what went wrong without even looking at it. If youre reading this, please, please go somewhere else. I cant get my money back, but I can at least save you yours.

No
Review №34

This place was a really great place at one time. . But know all they do is hustle you . Especially there smog guy super rude and so unprofessional really shady person . He even laughed when my car came up as a gross polluter. Instead of trying to help me out with my problem .

Ge
Review №35

Great service, easy to work with.

Sv
Review №36

The best I have had in a LONG time. Man these guys really know what theyre doing! I went in for a smog/check engine light issue, and within a short amount of time they called back with the results, what my options were to fix it, and a very fair price. And Kris will answer any question you have with no problem. I feel so safe now that I have taken my car there! Thanks guys! You rock!

AL
Review №37

Just recently on September 12th I took a car I had just purchased to Eric. For an overall inspection since I didnt know much about the car. He was very helpful in giving me very detailed things that needed to be done and also gave me an estimate, which now a days is hard to get believe it or not. So hes taking care of my car as Im writing this review and feel in good hands and dont feel like Im waiting for a crazy estimate. Ive taking cars to other shops just to tell me that its leaking oil from somewhere and charge me 75$ just to tell me what I already knew. Hes straight forward and to the point and thats why I rate him a 5* I will continue to take my cars to Eric. I highly recommend..:)

Da
Review №38

My old smog guy was no longer open so I asked on Facebook and multiple people recommended this place both on my page and by private message. How did I not know about this best kept secret for smog service?!?! Anyhow- fast, fair price, great service, professional and adept. Cant ask for more except to know Kris squeezed us in for the second car we brought. Theyre our new guys

St
Review №39

Chris and the staff here a top notch. Very professional, quick, friendly and accurate service at rates that are a very good value. I highly recommend them....

Sh
Review №40

I like taking my car to this place. They fix or maintain what is needed, give me a heads up on anything else that might need attention in the future. They are always honest and have fair price. What more could you want from a mechanic?

Al
Review №41

Fantastic service. They walked me through each step of the repair so Id know exactly what was done and why. No issues since taking my car here and prices are very reasonable.

Ju
Review №42

Eric Krebs efficiently repaired and smogged my jeep after it had failed two smog test at other stations. He promptly searched for then ordered parts from Washington state, since none were available locally. He accommodated my tricky schedule, which the other Gold Shield station refused to do. Service was friendly and he has inspired my trust. I highly recommend this automotive service.

Jo
Review №43

Fast, friendly, and reasonably priced. Went in for a smog check and was out in no time. Highly recommended!

St
Review №44

Second time Ive had my smog test done here. Quick and efficient service. Good price too.

Sc
Review №45

I needed a smog check and as usual some simple repairs in order to pass. Eric did the work and rechecked it at no extra cost. I was in and out of there in no time. Friendly service, quality work at a good price.

Do
Review №46

These folks are the real deal. Unlike the dealer, there was no attempt to sell me anything I didnt need. The works was done professionally and the price was more than fair. I believe in keeping locally owned and operated small businesses alive and well, but only if they deliver. Eric Krebs did just that.

Da
Review №47

Good service, good price. Only been going there for about 2 years, but they have done routine maintenance, repaired some problems, warned me about potential problems... Give them a try!

Yo
Review №48

My car is running great because of the expert repair services it received.

F
Review №49

Thank you Krebs Auto, Rafael, and of course the mechanics who fixed my car. This is truly a great shop, did the repair earlier than expected and great price!

Je
Review №50

Great work, and great service. Happy to find a trustworthy mechanic.

Da
Review №51

Great place to get your car worked on. Fair and honest service. Top notch.

Br
Review №52

Took my truck in to have both front and rear u joints replaced on a 95 chevy silverado. All the work was done correctly and was done quickly. But when it came time for the bill of over $600 I wasnt so happy. After paying and driving away I started asking around to other shops how much they would have charged..... They tell me up joints for front and back would be around $300 for parts and labor!!!!! I can understand fluctuations in price but $300 is robbery. Lesson of the day, know what your having done and what it should cost.

Av
Review №53

Great mechanic no added unnecessary jobs.

Cr
Review №54

Straightforward service, good communication; integrity.

Sk
Review №55

Went in to have a new distributor cap and rotor installed and found the distributor itself had worn where the cap screws on. Eric re-thread the distributor and put on the new cap for the price originally quoted and my old truck runs great. Thanks from Tom Sepa aka Skylar Thomas.

Ya
Review №56

These folks are genuine. Uses OEM parts and reasonable prices (compared to dealer).

Mo
Review №57

Stear clear of this place!!! They fixed the wrong part of my brakes and I still got a leaking master cylinder which is not safe for the road. I confronted them and he blew up big time....very short fuse that guy Kris Nicastro.

Mi
Review №58

Called them for a quote and the gentleman on the phone was very rude and refused to give me a quote as it takes 20 minutes to come up with one and I never get the job anyways. That was after he insulted me with a line of questioning as to what work I needed done and how could I actually know what is wrong with my car. Very rude and disrespectful, I would not recommend any work by this place based on their poor communication and insults.

Gr
Review №59

Great experience!

La
Review №60

They didnt even answer their phone

Ar
Review №61

Smog check--quick, courteous service at a good price. They are now my go to place.

Jo
Review №62

Quality of work at a good price.

Am
Review №63

Quick, friendly, service and honest advice on repair! Thank you!

Gm
Review №64

Excellent

Ro
Review №65

Very friendly attention and great service.

Information
38 Photos
65 Comments
4.5 Rating
  • Address:234 Orange Ave, Goleta, CA 93117, United States
  • Site:https://erickrebsauto.com/
  • Phone:+1 805-964-5669
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Toyota dealer
  • Transmission shop
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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