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Youve Got Maids of Glendale
418 S Brand Blvd, Glendale, CA 91204, United States
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Youve Got Maids of Glendale

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Mi
Review №1

I would not waste your money or your time. JUST SO EVERYONE KNOWS the only reason they have such a good rating is because if you post a bad review the manager will offer to give a small portion of you wasted money back if you change your rating. I spent $200 on a move out clean, they did a horrible job and the manager said he would give me $50 of my money back to change my rating. However, I was still charged the full $200.I was given a time between 12pm-2pm and they didnt show up until 3:30pm and didnt even give me a courtesy call. I had to call them. I asked them to focus on my 2.5 bathrooms, kitchen and dusting. They didnt even clean bath tub and shower, and when I asked them about it, she lied and said she did it already. When clearly she had not. I told them 2 different times please do the inside of the refrigerator and they didnt even touch it. Big waste of time and money.

Ja
Review №2

Please be aware that most if not all of the reviews here are fake. If you look, most of the users who have reviewed this operation have only reviewed different maid services around LA (oldest trick in the book). My GF thought this would be a good experience. The maids arrived late, left 10 minutes early “ran out of time” (3 maids, that’s 30 min of cleaning time), and left our apartment a mess. Mirrors weren’t cleaned, an entire bathroom wasn’t cleaned, our two small rugs had not been touched, Windows not touched.I called and a man on the phone tried to tell me they showed up 20 minutes earlier than they actually did, and he then told me I didn’t know how to do math right (cleaning hours).They came back, and the place is still a mess. This is not remotely worth the 100+ dollars the service costs. Please do not make the same mistake we made.Edit: “Fernando” from this company called me after I left this review. He told me I was “not smart” and that maids leaving early is “just the way it goes” - also let me know that I shouldn’t expect a maid service to dust a window or clean a mirror. Please do not make the mistake we did. I will be reporting the fake reviews to Google.

mi
Review №3

THIS IS FRAUD. DO NOT USE THEM! I called them to cancel and after 10 minutes of booking and they completely robbed me and charged my card. THIEVES!!! You should be ashamed of yourself.

va
Review №4

Id rather rate this business a negative but thats physically not possible. Employees are super rude and lack in professionalism. DONT WASTE MONEY HERE!

Am
Review №5

Amazing company! My house is sparkling, they did such a fantastic job. I tried to hire a cleaning service previously, but they were a no call, no show day of. I was scrambling trying to find a decent cleaning company who could get the job done quickly and at a decent price. I am do glad I found youve got maids! Totally saved me a bunch of stress.

Na
Review №6

He charged me 300 dollars, I canceled within 10 min and didnt give me a refund. This place is a complete scam. The guy on the phone spoke with utter disrespect. Very unprofessional, will not recommend to anyone.

Kr
Review №7

I really wouldnt give any stars to this place. The young man that runs it is incredibly rude. The maids mocked me in Spanish, right in front of me. After three of them congregated in the restroom for 20 mins, laughing and gossiping I walked in to only find that they literally left dust and other debris around the sides of the bathroom, so I had no choice but to clean up after them. Read their Yelp reviews, unfortunately I did after booking them. Also when I called concerned about said Yelp reviews, the young man graciously told me those people that complained were crazy. Good luck if you go with them.

Be
Review №8

The ladies did an amazing job. They cleaned my home from top to bottom and did it very quickly. They cleaned things I just never paid that much attention to in the past. I am very impressed and extremely happy.

St
Review №9

What happens when you remodel your house dust and lots of dust? At any rate needed a good post construction cleaning and my Contractor suggested I call you’ve got maids, they gave me a fair price and did an amazing job, it was like the house was new. I convinced myself to have them come every few weeks, thanks for coming out and taking care of this mess.

Eu
Review №10

Weve been using Youve Got Maids for a few months. Our primary cleaning crew Leslie, has been amazing! I am very picky, but even on those rare occasions when we have an alternate crew,, the attention to detail is great. Love the reliability and all of the staff have been super friendly and accommodating.

Je
Review №11

Adriana and Candice were fantastic! They came with all of their supplies and ready to work! They were friendly and polite and they did a thorough job and were efficient as well. I will definitely hire them again and recommend this company and this dynamic duo! Great job! Thanks again!

Pr
Review №12

Rona and her crew are wonderful! Rona is all about making sure the customer is happy. All the ladies that worked here were friendly and was very thorough. We used them to do a deep cleaning of our new office. Our office is spotless and we are now ready for business. Were so happy! We liked them so much, we hired them to come every two weeks to clean our office. Highly Recommended! Thanks :-)

Ma
Review №13

Petra and her crew did an amazing job on our home. They were so friendly and made sure everything was to our liking before they left. I would highly recommend them, and I look forward to having them back on a regular basis.

Ir
Review №14

Have been using youve got maids for a few months now and they always come through for me and my crazy schedule. they always send the same crew since we are flexible. i love coming home to a clean house and the excellent service cesar provides with his staff.

Ch
Review №15

Im a realtor, and I hired Youve Got Maids to do a move-out clean of a house I just sold in Glendale. They did such a fabulous job, and left the house pristine and spotless -- looking brand new! I was so impressed that I tried them out to clean my own house. They were again amazing, and I ended up hiring them on a bi-weekly basis. I recommend their services highly to anyone who wants housecleaning done in the Glendale or Pasadena area.

Fe
Review №16

My friend referred me to youve got maids and the very next day after calling, they were able to accommodate us with a fantastic cleaning crew. Our boss was very impressed with the work they did. We appreciate your hard work and we will definitely use again.

Ma
Review №17

Weve been using Youve Got Maids for years. Our primary cleaner, Araceli, has been amazing! I am very picky, but even on those rare occasions when we have had a substitute team the attention to detail is great. Love the reliability and all of the staff have been super friendly and accommodating.

Da
Review №18

Ygmofg didn’t disappoint, have had them cleaning my business since this pandemic and have been nothing but great. I’ve come to rely on them week in and week out

Ro
Review №19

Staff is exceptional in their cleaning techniques & their easy to work with personalities. Super fast and efficient and very good communication. Thank you for your good work!

Sa
Review №20

My house was cleaner than its been in years, thanks to Nuvia and Brenda They did a fantastic job. They were thorough, professional and friendly, and I would recommend them and use them again for sure. Thank you so much!

Al
Review №21

It is always a great feeling coming home to a clean house. Their prices are fair and well worth it. I would definitely recommend Youve Got Maids to my family and friends.

Ca
Review №22

Rona and company do a great job week in and week out. cant complain and they are always accommodating to us and our busy schedules. all of their cleaners are pleasant and excellent at their job

Ma
Review №23

We had our house cleaned yesterday. The 3 ladies that showed up - Adriana, Claudia and Rosa did an excellent job! We have a 3bed/3bath home and every inch of our home was detailed clean. They took their time and nothing felt rushed. I will be using them again! Give them a try!

Di
Review №24

I am impressed by the customer service and quality of work done by Ronas team. Rona came to my moms house in Pasadena and discussed what type of cleaning is requested and offered a reasonable price. Super easy to schedule and great about communication. The work was above and beyond what we expected. My mom is super happy and she is looking to have the team return every 2 weeks. Highly recommend!

Sc
Review №25

Exceptionally well managed cleaning business. I have been working for years with the owners of youve got maids and get the same service each and every time. You will not be disappointed.

My
Review №26

Great Job. Got to meet the owners two brothers actually. They cleaned my home and made it look like new. Absolutely spotless and smelled great. They took their time and even followed up with us after the service.

Jo
Review №27

I appreciate your fast service and dedication to cleaning my home post bathroom remodel. great communication and superb quality. thanks ygm of glendale

Ja
Review №28

Needed a little help post thanksgiving and made many calls to various cleaners couldnt get a hold of anyone. youve got maids picked up the phone which surprised me told me what they could do for me and sent a team of 3 out to clean my mess. they did a fantabulous job given the circumstances.

Ge
Review №29

The Glendale team of Youve Got Maids is terrific! They did a deep clean of my 3-bedroom house with the best results Ive ever gotten from any housecleaning service. They even cleaned my refrigerator inside and out, and left it sparkling and organized, with the bottle/jar labels facing forward -- very cool! The Manager, Rona, stayed on top of the work being done, and made sure that I was completely satisfied before the team left my house. Ill definitely use this service again for all my future cleans.

Bi
Review №30

Ronas team is great, she sent me 3 cleaners and they got my house cleaned in no time before my husband came back from a business trip. will be definitely using them again on a monthly basis. thanks for the help and getting my house back in order

Co
Review №31

I am very pleased with the service done by Rona and her team. Rona contacted me within the hour of requesting an estimate. My initial service was the 52-Point Spring clean. The maids showed up on time, finished the service in the quoted time and I am beyond impressed with how clean my house is. Ive signed up for the biweekly now!

Se
Review №32

What an awesome job Maria, Nuvia and Blanca (recently added to their team) has done with our home. Its 4th time theyve come and once again,an outstanding job. We have 2 dogs & 8 cats so our house is difficult. The initial time they came they stayed for 4 hours to do a deep clean. Now its down to 2 hours every other week. Maria, Nuvia and Blanca (recently added) are genuinely friendly, understanding, & respectful. They are prompt & always bring their own supplies. I am disabled & wife works so its hard to keep up with the house. I am so grateful for their service & will continue to utilize them.

Fu
Review №33

I just used YGM of Glendale for the third time and they were even more amazing! I moved out of my apartment on Sunday and my landlord said that if I made everything look nice he would give me back my full deposit. I used a handyman/painter to repair some damage and then paint two rooms. Unfortunately, he left paint splatter all over the place and my landlord noticed it. When Lorena and Nuvia showed up from YGM of Glendale, I was in a panic. Today was the last day I had to make the place look nice. They took charge and scraped up all of the paint and still managed to clean every inch of my apartment. It was spotless when I left today.I got my full deposit back and my landlord thanks me for making the place look so amazing!

Br
Review №34

Im a small contractor and i use these guys to clean up after my projects, in the last 5 years they have never failed me and my customers keep referring me and using these guys. thanks for always making us look great.

Ja
Review №35

I look forward to YGM coming toMy house and cleaning after the kids dogs and husband make a mess. It gives me my sanity. With moving from one area to the other i find that the service stays the same across their offices, I appreciate what you do.

Kr
Review №36

No answer for long time.

Is
Review №37

Stumbled across youve got maids one day walking down brand, walked in met the new owners and they came over to my house and gave me an estimate. as promised they delivered, highly recommend youve got maids. ask about their first time customer special.

Wi
Review №38

Hired rona and here girls to conduct a 52 point deep cleaning, i must say i am very impressed with this company. i have had a few over the years but rona was very processional, came out to my house to give me an estimate, ran me through the process and her field team did an awesome job. thanks will be calling again.

Fl
Review №39

Wonderful work from new ownership they have kept the same service as the previous owners and are responsive literally 24-7, the girls have gotten better at the little things things and are a joy to have in every other week, keep up the excellent work guys

Ta
Review №40

They do a great job every three weeks for me, have been using them since this summer. thanks for taking this off my plate

Sy
Review №41

Hired Youve Got Maids to clean my mothers house who hates anyone coming into her house and is grouchy, the owner assured me that they would be considerate of her apprehension and that they would make sure she felt comfortable. they sent out three cleaners and did a marvelous job and got my mom to even bake them some cookies. thanks maria, nuvia and mayra, you did an exceptional job.

Ji
Review №42

Im in the construction business and had a home we just remodeled, company we had lined up bailed last minute they, called youve got maids and they came out gave me an estimate and had the place cleaned before the owners moved in adn truly saved us from the embarrassment. they referred me to their sisters office and they did great as well.

Jo
Review №43

Great Job every other weeks thanks for always coming through for me.

Ca
Review №44

Very impressed with the new owners i had used youve got maids when rona owned the cleaning service and all of a sudden new owners, same service same everything, they even work weekends which was helpul this passed weekend. thanks guys

Ma
Review №45

My home was in desperate need of a deep cleaning. The whole experience with YGM of Glendale was fantastic! Rona was great with scheduling, payment, and even did a follow up call. The team showed up on time (10 mins early actually), got to work immediately and cleaned every inch of my home. Their attention to details is amazing! My wife is the happiest woman alive right now. We will be using them regularly from now on. Highly, higly recommended.

Information
38 Photos
45 Comments
4.9 Rating
  • Address:418 S Brand Blvd, Glendale, CA 91204, United States
  • Site:http://youvegotmaids.com/house-cleaning/ca/glendale
  • Phone:+1 818-273-6243
Categories
  • House cleaning service
  • Carpet cleaning service
  • Janitorial service
  • Upholstery cleaning service
  • Window cleaning service
Working hours
  • Monday:7am–12am
  • Tuesday:7am–12am
  • Wednesday:7am–12am
  • Thursday:7am–12am
  • Friday:7am–12am
  • Saturday:7am–12am
  • Sunday:7am–12am
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