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Progressive Auto Collision
5511 N 51st Ave #107, Glendale, AZ 85301, United States
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Progressive Auto Collision

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Mi
Review №1

I chose this place based on the reviews and was not disappointed! Kyle was awesome and gave me a great deal on a dent and scratch I got on one of my doors. When I got my car back I was extremely happy because it looked like it never got damaged at all and looked completely brand new again! If I ever need work done on my car I will most definitely come back!!

Ja
Review №2

Ask for Kyle at Progressive Auto Collision. He is knowledgeable, professional, and his price analysis is on point! Give him a call today! I was extremely satisfied with the work they completed on my truck!

Kr
Review №3

Very happy with the work done on my 2014 Dodge Grand Caravan after my accident. Kyle and Alex were very helpful with getting an estimate and any questions I had throughout the process. They even washed and detailed my vehicle which was an added bonus. Great price and great customer service. Will definitely recommend to anyone I know looking for auto body repair.

La
Review №4

I just saved 253.67 on my deductible I am so excited. I recommend them to anybody. Kyle was awesome and very helpful. How I found out about them was through the reviews online. I had to see for myself and sure the reviews never lied. I brought my car in Tuesday morning when they opened and my car was finished way sooner than they told me the next day. My car looks wonderful. They even cleaned it up so nicely like brand new. I give them a 5+

Ma
Review №5

Not one bad experience while my car was being repaired. Alex and Kyle were both very professional and attentive. They answered any questions and/or concerns I had. My car was ready faster than I expected and looked good as new. I would recommend them to anyone!

ch
Review №6

Progressive Auto Collision provides great service and gave me piece of mind after my accident. They kept me informed about the status of my vehicle as well as did an amazing job upon pick up. They went above and beyond with the detail they put into repairing my car. They provided me with a full report of everything that was repaired on my vehicle when I went to pick it up and it was completed it right on time! Kyle really took care of me! Ask for Kyle!

Ma
Review №7

These guys did an outstanding job on my car. I worked with Alex who took care of everything for us and even saved us half of our deductible. The process from start to finish was super easy and stress free.They did a free detail on the interior of the car that was hands down the best Ive ever seen. Ive got 3 kids so It doesnt take much to trash a new car so Im no stranger to interior details. When I got the car backup looked as good as it did when I drove it off the dealership lot. I would recommend this place to anyone who needs any auto repair done

Gl
Review №8

I had a great experience with this body shop. My car looks good as new and it was done in less than a week! Kyle and Alex are very friendly and communicative. I would highly recommend this company if you have body damage on your car.

w
Review №9

EXCELLENCE thats what I named this shop.Pros: Fast, they estimated 7-8 business days and had it done in 5 days.Professional -- nice, huge, clean shop & my car looks like new also they detailed car inside and out.Customer Service: Awesome guys. Loved their service and the way they take care of customers. Excellent customer service experience. I highly recommend themCost: Alex waived my $1,000.00 deductible and gave me a FREE RENTAL until they finished my car (2010 Ford Focus) they had other cars but they were rented out to other customers.Overall, I would go back, but I hope I never have to :)I would highly recommend them to all my friends and anyone who needs repairs on their cars.

Ke
Review №10

Outstanding service! I was involved in an accident and dealing with the insurance companies was nothing short of a nightmare- but Alex was so helpful! My car looks awesome (inside & out) and they were even able to waive my deductible! Definitely recommend this place! Thanks guys! :)

La
Review №11

They treated me very good, they took amazing care of my car and the quality of their work was awesome. I will recommend them to everyone. They waived my deductible, and kept me informed of every step. I couldnt ask for better. They exceeded my expectations. My car looks amazing! If youre looking at this, then you need to call them. You wont be disappointed.

cr
Review №12

If youre looking for a solid place to bring your car for body work Progressive Auto Collision is the way to go ... They did such an amazing job and provided me with such an easy experience. I had a 2012 Ford Raptor I rear ended somebody and the insurance cut them the check and they gave me a $500 Gift Card How amazing right and Christmas is just around the corner.... And they WAIVED MY $1,000 DEDUCTIBLE******What I like most about Progressive Auto is that unlike other experiences Ive had in the past ...*******They communicate with you on a consistent basis, updating you on the status of your car. -Theyre up front and straight forward with you. If theres something that your car does not need, theyll let you know.*******Their prices are fair. They dont try to rob you. Ive done the research on this one*******They pay attention to the car, not just what you bring it in for. In the end, they ended up going above and beyond for me, which was truly amazing!*******They take care of everything, assist you in setting up a rental if you need it, and have an amazing turnaround time.********My car looked beautiful The customer service at this place is outstanding! Andre is an amazing person to work with. Knowing that I can turn to them anytime for my auto body needs.********Thank you

Sa
Review №13

Alex is absolutely awesome! I would highly recommend this body shop for any of your Collision needs. They did a great job on my vehicle and got it done and just about a week. They took care of everything and made working with my insurance super easy.... Thank you PAC for this process such an easy smooth experience!

Vi
Review №14

I am really glad and satisfied with the service that Alex provided for me at Progressive Auto Collision. There were able to help me out even though I couldnt completely cover the deductible. It also only took about 5 days to fix my car. Im actually really impressed with the final outcome because I was worried that the color would not blend but you cant even tell it was damaged in the first place. Thank Progressive Auto. Thank you Alex.

Ca
Review №15

They really do a great job and make sure that everything is taken care of. The service is quick and efficient. Really thankful for Kyle helping me out and make sure my car was taken car of.

Jo
Review №16

Kyle offered me fast and friendly service for both my vehicles, gave me up front estimafes and gave me the best deals even helping me with my insurance deductible. The quality of the work was worth every penny and he even went above and beyond to make sure my vehicles were cared for inside and out by giving a thorough detailing. I would recommend 10/10 as a very honest and trustworthy body shop.

Ap
Review №17

Alex and Karen were great. They really took care of us. They were so compassionate with our accident and understanding of our situation. The work they did on the car was amazing, it looked better than it did when i picked up the car from my dealer. No trace of damage from the accident at all and they even detailed my car inside and out. Above and beyond what was expected.

Vi
Review №18

This company was great to work with. They were very professional and got my car done in a very timely manner! They were all so kind and helpful. And my car looked just as good as new when they were finished. I will definitely be using them again in the future if needed.

Al
Review №19

I was absolutely happy with my car repaired at the Progressive Auto Collisions. They did it quickly with the maximum courtesy! Karen has been always available on the phone providing updates on the process. The manager Alex is great! The most important - they waived my deductible!

Ma
Review №20

Alex and Kyle were awesome, very attentive and answered all questions I had for them. Really made the whole repair / insurance process smooth and stress free. They really care about what they do there and it shows. I would Highly recommend them to anyone looking for great customer service and quality body / repair work.

Ti
Review №21

Saved quite a bit of money going with this company. Alex is great. Awesome customer service! Got my car back and it was detailed and looked brand new. Very happy I chose them to take care of my vehicle. Will definitely refer others here.

Sc
Review №22

EXCELLENT! I got into an accident and for over a month, I drove around with my car making noise and looking horrible simply because I didnt have the $500 towards my deductible. A co-worker told me about these guys and although I was very skeptical, I went to meet them anyway. Getting to the point, everything I was promised happened. 1) They were able to cut my co-pay in half 2) the work is beautiful...you cant even tell there was ever an accident ) 3) they got the job complete in the exact time they said they would. I happily & highly recommend them to anyone who needs great work along with management that keeps its promises

Ca
Review №23

I got in an accident December 18 2012, a horrible experience. It being my first accident I had no clue how to get everything taken care of, to where it was like nothing had ever happened. I called and spoke to Andre, and I am so happy I didnt go with the auto body shop that my insurance company had recommended. I could not be happier with how everything turned out. Not only does my car look brand new, the way it was before the accident, but Andre took care of everything for me so I didnt have to stress over all of it. He made sure to keep me up to date on all progress on my car and even dealt with the insurance company when a part had been missed by the adjuster. Andre is great. We will never use another auto body shop and this is definitely the only one I will ever recommend to anyone in need. And he waived my $500.00 deductible for me. Thank you Andre for all your help and hard work, getting my car back to me so fast and looking perfect!! If you or anyone you know is in need of an auto body shop, definitely call Andre and have him and his brother take care of you. You and your car are in great hands with Progressive Auto Collision and Sales.

Do
Review №24

His shop is clean, family owned, and they support Veterans as well!! I came in with something minor, and Kyle took care of it immediately!! I couldnt be happier with the service I received! Highly recommended.

Jo
Review №25

Great work! Alex is easy to work with. I went through 3 different people who claimed they could waive my deductible and Alex stepped up effortlessly while others simply tried to play games. If you want good work done while keeping some money in your pocket then this is the place to be.

An
Review №26

What going on guys!I have to say this shop is by far one of the best shops I have ever worked with. I got into an accident late last year and I came to these guys. From the moment I walked in, I was comfortable with everything they had to say. They worked with my insurance and even took care car rental for the amount of time that my car was in the shop. With my busy lifestyle there was very minimal time for me to get things done but they took great care of everything. Now my car drives like a champion. They did a very fine job and theres no job thats too small or big that they cant do. If you like a reliable and honest auto shop, youre at the right place.Thanks again guys! Ill definitely be back if i have any car problems and will recommend you guys to anybody with car problems as well.Take care! Oh- They specialize in all car types.- Anthony with the Honda Prelude.

Ke
Review №27

Amazing!! I called and spoke with Alex. He took care of me from the start. My car looks amazing. You cant even tell there was ever any damage. They even fixed something that wasnt included in my insurance claim. They waived my deductible too! I literally came nothing out of pocket!! My car looks brand new. It was even washed and detailed. I highly recommend them. I will definitely go back to them if needed.

An
Review №28

My car got hit while I was working inside my office. I didn’t know where to go to fix it but I came across this company while looking around online. I saw the great reviews from other people so I decided to give them a try. I’m glad I did! Alex did a great job and Karen was nice as well, she was very friendly on the phone and kept me updated on when my car would be ready. It was actually done a day before they originally said it would be which was awesome. I saved a lot of money going here (they were able to cut my deductible in half) and my car looks great! I would definitely recommend them to anyone who is in need of car repairs.

je
Review №29

I brought my car in and this company did a great job with my car, keeping me informed of the progress along the way! They were always helpful and very knowledgeable. I highly recommend them

Am
Review №30

It is rare that I write reviews for businesses. I either have to have a horrible experience and want to warn the world, or I have wonderful things to say about my experience. I just picked up our Tahoe yesterday and was thrilled with their work. Andre made everything easy, I spoke to our insurance agent just once for the entire claim. Andre put us in a rental car while the work was being done and he was able to waive our deductible as well. I would recommend this shop to anyone in need of auto body repair. :)

Am
Review №31

I brought my 2012 Kia Optima here after an accident. Alex and his entire staff were great! Not only did they do an amazing job on my car, they helped with getting a rental, finished quickly, and waived my deductible! I will use them again if needed and would highly recommend them to anyone in need of car repairs!

Kr
Review №32

My 2015 ford mustang was keyed. I looked this place up. Immediately the owners were very helpful and friendly. I could not pay my full deductible, they waived the majority of it!!They were able to get my vehicle done in about one week. Highly recommended!

Aj
Review №33

My car got hit in a parking lot. The damage was significant and required me to change the front bumper along with some fender work. I was looking for body shops in phoenix area and came across DM auto-works on google. Not only did they waive some of my deductible, they quoted the least price and time to complete when compared to other body shops. I dropped my car on a Saturday, it took 1 week for my insurance company to send a person for review but the repair work was completed in 4 days. They even detailed the car so when I went to pick it up, it was clean and looked like a new car. I am really thankful to Alex (the owner) for completing the work so quick and waiving some of my deductible. I will definitely recommend. The front desk person Karen is also very helpful.

De
Review №34

Our 2004 Acura needed body work from an accident and mechanical work done. The owner Alex and his receptionist Karen was very courteous and knowledgeable being in the business for more than 15 years. Our deductible for our insurance was cut in half and the work they did was over and beyond. We would highly recommend them and most definitely being using them in the future.

Br
Review №35

This is hands down THE BEST auto body shop. My BMW was in a terrible accident and not only was the outside of the car damaged but also internally when it came to the steering, wheels, etc. Andre was so amazing, ALWAYS giving me updates on the car, letting me know what was being fixed, what needed to be ordered, when it was being painted, etc etc. It was such a relief to hear from him to know exactly what was going on. Not only that, he got the car completely 100% finished in a quick time. I will forever be a client of theirs.

We
Review №36

EXCELENT SERVICE. Alex and his brothers helped us made sure to keep me informed through out the entire repair process. They did all the work with the insurance company. All I had to do was drop off my vehicle. They even waived my deductible which it was a $1,000.00 and gave me a FREE Rental car (infinity G35). They did a COMPLETE detail to the interior, exterior and engine. My vehicle was completed on time and looked like new! I couldnt believe it!!! I hope I wont need their services again, but if I do, I will definitely come back to this shop.

St
Review №37

Amazing crew, from customer service to mechanics. I was very pleased with the work done to my vehicle. I definitely recommend coming here if you want quality work done in a very timely fashion

Sc
Review №38

Great work. They repair my vehicle faster than what my insurance company told me. When I picked up my car, it was a good color match and it was detailed well from the inside and outside. They did an excellent job. I would recommend this shop to anybody.

An
Review №39

Wow!!! Where do I start? Alex and Karen was awesome. They kept us informed on what to expect. When my husband and I picked our charger up, it was unbelievably the car looked brand new. I just want to say thank you to you and the entire time!!!!

Li
Review №40

Andre met with me first to discuss an estimate for repainting my car. He waived my $1000 deductible, told me right away what needs to be done and when I can drop off my car. I got my shiny washed and polished vehicle back in a few days. Best and quick service ever, very nice people to deal with. I will use them again for sure.

B
Review №41

These guys were very professional and keep me updated with what was going on with my car. They were willing to work with me by making sure crew members were available when I needed them! Great customer service and will defiantly do business with them again!

MO
Review №42

I had an amazing experience here, my car was handled with care and returned back to me just like I pulled off the car lot all brand new from my accident. Alex helped me so much with my deductible as well that made the process so much more easier.

j
Review №43

They do a great job! Everyone is helpful and offer excellent customer service. Highly recommend! The tow truck driver is cute :)

Da
Review №44

Very professional job on my Nissan. When I picked up my car it was good as new. Flawless work, Id definitely recommend giving a call and theyll work with whatever needs to be accommodated.

Da
Review №45

THIS PLACE IS AMAZING! They got my car back to me in a matter of 3 day and the works looks soooo good! They are incredibly affordable! I will only take my car here for work from now on no joke! (but lets hope i dont need to ;) ) SO IMPRESSED!

Sc
Review №46

My 2008 Honda Civic Si needed to be repaired after a fender bender. Took it to Progressive Auto Collision and Sales, they made it look like nothing ever happened! They kept me updated with all the work being done and made sure I was completely satisfied with it before returning my car. Hopefully I dont need any more work done to my cars, but if I do this is the place I will bring it! Great work guys, and thanks for making this whole experience easy for me!!

Jo
Review №47

My insurance referred me to this place. I met with Andre who kept in constant communication about the repairs being done on my car. The car looks great! It is fully repaired and he got the job done at an extremely reasonable price!

Da
Review №48

Woke up one morning and my car got hit. Wasnt too sure where Id want to go to get my car fixed. Looked around for a high rated shop so I didnt run into any problems while car was in the shop. Stumbled across this shop on google and happened to read the reviews. A lot of satisfied customers. Stopped by on Saturday and was helped by Karen who is at the front desk. Told her what had happened and she called out to Alex. Alex sees the damage on the car and said they can definitely take care of it with no problem. Called my insurance however since the claim was submitted Saturday I was unable to leave my vehicle. Karen explained that the shop might be able to waive some of my deductible. Went back to the shop the Monday after dropped of 2 vehicles as my bfs car also got hit. The owner helped us out by calling enterprise so we could get a rental. The insurance then called on Wednesday and said that the shop had informed that both cars would take approximately 2 weeks. 3 days later we received a call saying both cars were ready and they were able to waive half of both of our deductibles! This was the smoothest and easiest thing I have ever dealt with. The staff did a superb job fixing both vehicles and always had great customer service each time we went to the shop. Not only that but both cars were detailed! Now thats great service! I will always keep them in mind for the future and have already recommended them to a few friends. Thank you!

Sa
Review №49

Alex and Karen were amazing to work with! I am so happy with the work done on my car. When I picked it up it was cleaner than when I dropped it off. I highly recommend their services!

Na
Review №50

Great professionalism and understanding. Kyle was a huge help. He communicated with me more than the insurance companies did.

Ad
Review №51

Alex was great helped me w my deductible. Returned my truck nice and detailed. RECOMMEND THIS SHOP!

Jo
Review №52

Alex is a great mechanic and so is the front desk lady very well trained people if ever need auto body work again definitely will bring my vehicles back

S
Review №53

THESE GUYS ARE AWESOME!!! The owners really do their best to make sure the needs of the customer are met. They handled almost every aspect of dealing with my insurance without me really having to get involved. They were true to their word and I will be using them again if needed.

Ch
Review №54

These guys are by far the best auto body shop Ive ever gone to. The whole staff has great customer service and the quality of their work is unparalleled they gave me a free rental car and paid my deductible and they cleaned the car inside and out if my car ever needs auto body work again I will definitely use these guys. Andre also kept me informed every step of the way.Thank you progressive YOU ROCK!!!!!!!!!!!!!!

Ki
Review №55

The best and fastest auto collision repair experience ever. I was in an accident December 19 2012, my claim adjuster was there the 24th and my car was completed on January 12 2013 without any issues. I was always updated as to where they were on getting the repairs completed. I will never go anywhere else if I should need a Collision repairs in the future.

Ad
Review №56

Amazing service from the entire staff, start to finish. Thank you all! So glad to have my car restored back to her former glory.

St
Review №57

I usually dont do the review thing but in this case I will make an exception. I was in an accident with my 1996 Toyota Camry and there was a good amount of front end damage. All the insurance company was interested in doing was totaling the car and giving me a check, in fact that is what they did. Andre and his brother helped to repair the car and gave me information on what I needed to do with the car title to get the car back on the road. The car looks as good as it ever did, and they got be back on the road for less than what the insurance adjuster said the damage was. Andre knew that I did not have a rental and pushed his crew to get my car back to me as soon as they could. I could not afford another car and the money the insurance gave me would have not purchased anything close to what I had. Andre and his brother really helped me out of a bad situation and for that I am very thankful.I would definitely use them again and recommend them to others...

Ka
Review №58

Some crazy 14 year old girl hit my truck with a baseball bat and you couldn’t even tell now! It lookes so amazing and they did such a good job.

Ch
Review №59

Awesome job with my car! And fully detailed when I picked it up! Alex is great!

Ry
Review №60

Cant even begin to say how awesome they are! They gave text updates and kept us informed! Not to mention they saved us on our deductible!

Ka
Review №61

My 16year old daughter wrecked my brand new and i figured it would never be the same as it was before the accident. But Alex did a fantastic job and my car was just like new again!

Me
Review №62

They saved me some money on my deductible and detail cleaned for me as well. There was some minor miscommunication but the job they did does deserve 5 stars!

De
Review №63

The service was outstanding start to finish. I didnt have car rental insuranec so they leant me a car. They did an amazing job on my car in a reasonable amount if time. Would recommend them very highly to anyone.

Do
Review №64

Alex and his team did a fantastic job with my 2012 Kia Optima. A lady hit my car and I received some damage to my fendor with a couple dents. Alex and his team gave me the cheapest deal I could find to fix it, and had it done right away. I definitely will recommend their services.

Ja
Review №65

To all of you guys out there who have collision problem with ur car or cars 🚗 I’m strongly recommending you all to go to DM Autoworks center they’re amazing 😉 people & and amazing place to repair ur collision. You will not have no regrets after ur collision repair is complete. Ask for Alex and his guys....

le
Review №66

Friendly, communicative, honest and accommodating staff, reasonable pricing and great workmanship. Repairs to my 2010 Ford f150 were great . I would recommend these guys!

Ce
Review №67

So brought my 07 hhr in for a repair after a accident an i bought thevpart to make it easier on alex an they did a banging job like my babys back to life again an looks sooo elegant!!!

Ca
Review №68

I was looking for an affordable and trustworthy auto body shop with good reviews and I found it in Best Deal Auto Body. These folks do amazing work! I was impressed with how easy they made it for me and I instantly trusted Alex who put my mind at ease that my vehicle was in good hands. He helped me get to my rental and communicated with me throughout the process. They repaired the damage in less than 2 weeks, saved me money and gave it back to me detailed looking like the day I bought it. I have told everyone I know about this shop and everyone who has seen my repaired Kia Sorento has complimented the work BDA did on it. These guys will exceed your expectations and youll never want to take your car anywhere else for auto body work. Seriously, dont look anywhere else, this shop is truly the best!

ed
Review №69

Very friendly, awesome work and worked with my deductible. I would recommend to anyone!

Mi
Review №70

Amazing shop and crew, they all work well to ensure your car is nothing but outstanding! Thank you Alex and Karen!

jo
Review №71

Excellent customer service very friendly peopleVery good paint work overall will be coming back for future business and will tell all friends and family about them

Tr
Review №72

Excellent customer service and superb repair of my car! My car looks brand new inside and out :) this shop is the best!

Ty
Review №73

Really great shop, took my car in came out looking brand new

Ja
Review №74

Very professional and excellent work done. They waived my $500 deductible. I would definitely recommend them.

Lu
Review №75

Great customer service. Did awesome job on my challenger.

Jo
Review №76

They were so helpful helping me fix my pt cruiser, expecially Alex it was inoperable and in just a week i had my car back and it was prrtty mich brand new and its a 10 year old car,they cleaned my entire car for free waxed and buffed it tjeu even helped me fix my car door a couple days later i definitly recommend this place to go to for your car maintenance or repaira there really pros here and will do all theu can to help you

Ra
Review №77

Alex was great he waived half my deductible and didnt charge storage fees, good service theyll work with you.

LE
Review №78

No complains.They work hard and make sure the job gets done on time.

Se
Review №79

110% recommend this place its awesome had bad experiences before but this place they are truly professionals on what they do!..Save a lot of money time ..And best part its that my car seems like new like nothing had happen to it talk to Kyle and Alex and gave me the best customer service ever ..

Di
Review №80

Great work. Great staff

Ru
Review №81

They did an excellent job and got it done when promised. Highly recommended!

ch
Review №82

Waived my $1000 deductible on my 2007 Chrysler sebring. very fast repair and quality work

Ad
Review №83

Hello Everyone, If have not met Andre yet - You dont what real Angels can do. WOw!! I really do appreciate what you did for me. Got me a rental for the days I dont have my car. Very helpfull and countious of you needs of repair for you car. Im very excite to see my car today. I know he took care of my car like how took care of my need of repairs and rental. If you havent repair your car yet and need a professional - visit Andre at Progessive Collision I will post pics of before and after of my car so you can see his work. Thank you Andre...

ed
Review №84

Very good qualityy work and customer service

De
Review №85

A great body shop!

Da
Review №86

Progressive thank you for helping me save on my delectable

ju
Review №87

Great customer service!

Ji
Review №88

Awesome job!!!

Information
62 Photos
88 Comments
4.9 Rating
  • Address:5511 N 51st Ave #107, Glendale, AZ 85301, United States
  • Site:https://autobodyservicephoenix.com/
  • Phone:+1 602-566-9391
Categories
  • Auto restoration service
  • Auto repair shop
  • Auto body shop
  • Auto upholsterer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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