Ive had my car get body work done at this place twice now. Absolutely nothing to complain about from my experiences. Their work is great but what I really favored about this place is transparency. They are easy to get a hold of.
I was involved in a hit and run, front passenger side of the car was hit hard. Took it to Chaneys. They do awesome work. Dependable and professional. I would recommend anyone to them!
I took my car in to be fixed because my family has previously had a very good experience with this shop and their work on their cars. So, I thought it would be in good hands. I was wrong. I was lied to repeatedly by the staff about the status of my car and what was actually going on. Every time I called in I received a different answer that did not correspond with what I was previously told. When I picked up my car from being “repaired and washed” it still had damage that was not touched and looked like they just ran a water hose over the car and didn’t dry it. After expressing my concern about my car not being fixed correctly I was told I would receive a call back the next day. I actually had to call them to follow up about getting my car completed. Once I dropped of my car i was told it would be a quick 1 day job. I just got my car back 4 days later. I have asked for a manger multiple times to express my concerns about how I’ve been treated and have yet to receive any call back.
They were very helpful. Missy was great and kept us informed. Thank you for making our bad luck turn around and getting our truck fixed.
I have been impressed with how thorough and organized my experience with Chaney’s has been. They have made this experience as stress-free as possible for me. All I had to do was bring the car in and they did the rest! Would definitely recommend.
Went in for repairs after someone rear ended me. The estimate was quick, and service just as speedy. In less than a week I went from estimate to car complete and they even detailed the inside! Repairs look good as new!
This place does great body/collision work on vehicles. Paint jobs match with the rest of your car. Dean is the collision man and hes very professional, friendly and excellent at his job. A huge thanks for taking care of the Lexus, 2 different times in a 1 month period!!
Great place very friendly staff! Made it a very pleasant experience
All nothing but very good work Compared to the others I have dealt with in the past. They were professional, helpful and answered all my questions that I asked and was not ignored nor put aside. I applaud for their work theyve done a very, very good job work even on the small details of the vehicle. Again thank you so much. I will be spreading the word to tell the world about you guys on a wonderful job well done.
I love the service at chaneys. They kept me updated throughout my repair. I had no issues with communication between them and my insurance. Also my car looked brand new like it was never even scratched. Thanks guys !!
Very helpful and flexible. My look looks great. 5.0 star service!!!
Aaron and workers did a fantastic job fixing my vehicle . I had a small fender bender and was anxious about getting it done. I was so impressed with their professionalism, Service and desire to make us happy. They went the extra mile to accommodate our wishes. That goes a long way. We will recommend them for a long time to come!!!
I ended up on the wrong side of the tracks and had to detour around them. I arrived about 3 mins before closing and they still let me clean out my car, helped me move the seats down to access the trunk, etc.
Chaney’s is nothing short of exceptional! I have used them twice, and they have repaired my car beautifully both times.Aaron, my representative, was very knowledgeable, helpful and communicative. I was kept informed on progress. He even arranged for my car rental return. One less thing to worry about!My car was even ready two days early. Thank you Cheney’s Collision!!!
Chaneys Collision did an excellent job on my repairs and I will definitely use them again in the future!!
Dean was the best. My vehicle looks brand new! Highly recommended, treated me like family. Best in the business!!!!
I can’t thank Aaron and his team enough for doing such a great job. I appreciate every extra thing they did like wash my vehicle and also covering some flying derbies that had damaged my paint. They are so thoughtful. I’m so happy with the results and how fast they got the job done. This is a place I would gladly recommend to anyone.
Great experience, professional service, good consultation, friendly and repair on time. Finally the results were great, the car looked like new after the body was repaired.
Awesome. Referred through my insurance for collision repair. They did a great job. All friendly and helpful. I have previous damage and will be returning for their services.
My door doesn’t fit correctly after service the store rep told me they would blend my surrounding panels to ensure color match they did not do so and it’s noticeable the rep Dominic wasn’t professional and had a attitude. he did communicate descent throughout the process I recently posted a 1 star I was upset still not happy but I received a call from a manager I would assume he offered to look at my truck and cone up with a solution so I’m changing to a 3 star for the offer I simply can’t be without my truck and will have to live with it
Very professional and good quality and the work was done on time thank you so much I will recommend to anyone else about fixing their car
Dean and his fellow coworkers are all very hard workers and helped my family with multiple cars. My car needed special parts and he made sure everything was done so that the car could look as new as possible. The body work and paint was great and I cant even tell that a new part was even melded in. Dean is very professional and fixed a minor issue immediately. I would highly recommend this building when considering a collision repair shop.
Outstanding customer service. I went there to have the cracks in my windshield repaired. I felt they went above and beyond to help me. Everything was thoroughly explained to me and you can tell they love what they do and care about you as a customer. Already referred a friend there.
EXCELLENT WORK, guys! Aaron and the team repair the rear bumper and door. My vehicle looks brand new👍
Chaney’s is the best! I’ve been going to them since My first accident back in the 80’s early 90’s! Extremely professional, A+ quality work! Thank you for always being there!
Not only is the quality of their work great, but far more than that the staff is personable and really care. Aaron in particular had excellent attention to detail, always listened to anything I wanted addressed regarding the damages, and went above and beyond to make sure I was satisfied, even going so far as to offer me a ride when I planned to walk home after dropping off the car. They were quick to fix the damages, and responsive by both text and calling. I cannot sing the praises for this shop enough. If you want to feel valued beyond what revenue you bring a shop, this is the place.
Kept me informed throughout the process. Really take care of customers as didnt just drop me off at the car rental place but made sure everything was set. Did a great job on the car...
My vehicle went to Chaneys after a accident with extensive damage. During such a trying time they made my experience amazing. I never once had to reach out for a update, I was updated regularly, the staff is very personable, and I especially love that they went the extra mile. I cant thank Dean and team enough for a lovely ending to an otherwise traumatic event.
Quick repair of my side mirror at a great price!
This is a great company to do collision repair. They are professional, courteous, friendly and will give you great quality service.
Very professional good attention I’m happy
Good work. Good rates. Good customer service. Very pleased. Thanks!
Very good guys there. They did a good job on my truck. Couldnt even tell that it was hit. Fantastic job, you know they do a good job of the got police cruisers outside that they fixed up waiting to be picked up. They were always texting and calling me letting me know what stage my vehicle was in, weather it would be buffing it or in the body shop, etc. They also had my truck washed and parked underneath their garage waiting for me to pick up. Highly recommend!.
Dean’s communication throughout the repair was excellent. Chaney’s took car of everythingIncluding car rental and dealing with insurance. I would definitely recommend to anyone. Office staff was very customer friendly.
I worked with Dean very professional. Everyone is transparent about timing and did a great work on my car.
High quality work and top notch customer service. My experience was effortless from beginning to end. Aaron provided consistent updates and made the process very easy. He created a seamless experience dealing with my insurance company and made sure to address each concern I had no matter how small it was which gave me peace of mind. Its hard to know who to trust in this industry but Im glad I decided to go with my gut and call Chaneys!
Lets get to the important part. The quote they gave us readily accepted by the insurance company. The work that they did was outstanding the car is in better shape than it was when we took it in. They even help us out with a lock knob came off and a scrape that had nothing to do with it. For us its a good location easy in easy out. Very good at communicating as we went along how things were going. All in all could not have asked for a better experience would highly recommend them.
Chaneys kept me notified every step of the way of when to expect my vehicle back. They even went above and beyond adjusting the hood so it was perfect and even topping up the AC for us. We will definitely use them again in the future if we need more body repair work.
Easy to deal with. Car was done before we expected it to be! Car looked beautiful when we picked it up. Hopefully we don’t have to go back, but would go there if we needed to work! Randy and the young girl at the desk were great! Altogether a great experience! Can’t thank them and Dents by Trent enough!
Chaneys was a super great experience when you have to get your car fixed. Not only do they do excellent work, they take care of all the details with insurance, and help you get the rental car. I am so impressed with their service, kindness and timeliness. I will never go anywhere else for car work now that I have found them.
Chaneys Collision is my go to place for all repairs! Dean took excellent care of my truck and even did a wash at the end! That was unexpected. Thank you!
Chaney’s did a wonderful repair on my vehicle. The paint match was perfect and my car was returned clean, inside and out! I was kept up to date on my car’s progress via their website. Everyone was super, I would definitely bring my car back!
Wow! All I can say is wow! They did an awesome job will definitely refer them and use them again.
Very helpful professional kind people that care I would definitely use them again
I decided to use these guys for my car’s repairs, I came out extremely happy after everything . Not only do they keep up with you through text but they also call and keep updates like that .
Amazing service from the start! They kept me updated throughout the entire process. Very fast and efficient, my car looks like nothing ever happened to it!
I had used their services twice. Best place in the county to get your vehicle up and running. Highly recommended!!
I choose Chaney’s Collision based off the reviews on their website. It was my first experience of an accident like this and from the moment I dropped off my vehicle to the pick up date Rudy was excellent about communicating the status and updates of the vehicle. Rudy answered all my concerns and question from the moment I got there. Not once did I feel any concerns walking in. They literally took care of me.Thanks again, to everyone at Chaney’s Collision Repair!
Randy very professional quality at least currently very good. Had to return the car to take care of problematic issues. Aaron and the cheneys tram took total carr of me, they were great and did an excellent job with my car. What a great team we recommend them to everyone.
I was in an accident and my insurance company gave me a list of ships in my area it I could choose my own. With Covid being so rampant I wanted to support a local privately owned shop. I came across chaneys and read their reviews. I am glad I choose Chaneys. I was kept updated throughout the process by and notified immediately if there was a delay. The quality of materials and workmanship is the best I have had since living in Arizona. This is more my go to shop and strongly recommend anyone to do business with them!!!
Whenever I would call in they’d be very willing to help and answer any of my questions. I also had to go into the shop and get things out of my car and they were very helpful during this time as well. Even gave me recommendations of where to look for a new car.
Very professional did a great job got updates frequently would recomend this place to anyone
This was the best place for my car repairs!! I recently got in my first accident and I searched all throughout the valley on where to take my car. With there being so many places available and not knowing much about cars, I wanted to be careful with whom I chose.Chaney’s has the most friendly, honest staff I’ve ever experienced! They were clear and direct on the entire process. They made everything so easy and quick for me!!I wouldn’t go anywhere else for repairs!
Chaneys was amazing from the moment my car was in tow until completion. They kept me up to date daily with progress on my vehicle and any updates or complications. The staff was so friendly and kind. I will definitely use them in the future for all my car repair needs!
Very professional. Had a great experience and customer service was amazing. I would recommend Chaneys Collision Repair to anyone. Francisco really took good care of us and it was greatly appreciated!.
My vehicle was repaired in a timely manner. I was always updated on repairs. I would definitely recommend Chaneys to family and friends!
John and staff were great!! You would never know my car that was damaged when looking at it. They were informative, reliable and quick!
I highly recommend this place if you want great quality work(everything looks brand new), great communication and just awesome overall experience! Everything went smooth with them and my insurance company no delays at all. If you decide to go make sure you ask for John Vauthier he is the Estimator there, but also does so much more there...Overall a great guy! They have Very good customer service and told me everything that was going on day by day. This is very appreciative of this experience and will go to them if needed in the future!
I was pleasantly surprised with the ease of having my car repaired. I received text messages for each stage of the quote and progress reports as the work moved forward. When I dropped off my car to be repaired, the office notified the car rental business who sent a Lyft to pick me up. (I had rental car coverage through my insurance company). Chaneys completed the work earlier than estimated. The body damage was not even noticeable and my tri-color pearl paint was a perfect match. The office and restroom were also very clean. Thank you, Chaneys.
Great customer service. They did a great job on my car. They also kept me updated through text to let me know what was happening with my car. I highly recommend Chaneys collision.
I DO NOT recommend Chaneys Auto Body...cut a huge hole around the left rear lights...they took away my option to keep the car which was perfectly drivable with NO DAMAGE to the rest of the car...the lights even still worked...he knew i wanted keep it if possible and maybe paint it. There had to be a different way to see if there was more damage. Somebody should have called me first!
When I showed up with my wife’s car they were right on to it and then they let me know what they were doing every stage of the repair I got it out early and everything look wonderful And everything was done correctly I would recommend using the body shop and Aaron
I was in a small car accident and had damage on my rear bumper. My car is black so the scratches from the white vehicle that hit me really stood out. John with Chaney’s Collision Centers on 61st ave and Glendale was able to help me get my car repaired and got me into a rental through the insurance so I would not be left without transportation. The service was phenomenal! I was updated about the repairs to my vehicle every day and my car was left looking brand new! Thank you John.
Dean and his team at Chaneys Collision Center exceeded my expectations and I will only go to them for my future body and trim work in the future.
My car looks great! They did an amazing job. I recommend this place to everyone. The reviews are true! Great and honest place. Francisco and Roque were very nice and professional! Thank you Chaney’s.
Damage to vehicle during repairs. I was basically called a liar when I confirmed damage was not there prior to bring it in.Repair and paint job was wonderful...talented technicians but management very unprofessional.
I was very pleased with Chaney ... their professionalism, they kept me updated on the progress...attention to detail I.e sanitized car, keys etc.I wd recommend this company to anyone needing repairs to their vehicle.
They were all very accommodating. They got my job done quick and efficiently. Also kept me posted the entire time they had my car.
Not the greatest experience. My truck had a bent wheel and they still suggested that the truck was drive able. In fact not knowing the dangers of driving a vehicle with a bent wheel they still let a technician drive my truck before replacing the bent wheel.
The whole process with them was super easy! Fransisco was super nice and easy to work with. Definitely would recommend getting anything done with them!
Excellent customer service
Im really happy with their work and professionalism. I highly recommend this company.
Little nervous about having to deal with anyone to get my car fixed. Glad I chose Chaneys. Guy who helped me, John, made the whole experience hassle-free He kept me informed about everything that was happening and updated me with the progress not to mentioned answering any question I had. Even if I probably asked them more than one lol. Everything was fixed quickly and the quality of the work is top notch. This will be my go to place for future work for sure.
The staff is very friendly and personable. They kept me up to date with the repairs via text. The repairs are flawless.
Very happy customer! Professional. Friendly. Quick and Timely. Great Communication. Body work is perfect. Thank you!!!
I was hit in my 17 Nissan Maxima and was referred to Chaney’s by my insurance company. They were quick on their feet got an estimate right over to the insurance and I was ready to go. They repaired my vehicle quickly and I was really impressed and satisfied with all the work they did. I will admit I was a complete brat and frustrated but John really talked me “off the ledge” and made sure the process was as painless as possible. Thanks again for everything Chaney’s!!
Talk about being taken care! my car looks wonderful and they took the best care of me I think Ive ever been taken care of
Kudos to Jose and the crew at Chaneys..All are professional, polite and adept.
Everyone at Chaney’s was professional, efficient, and saved me money! The work they did looks great and I will definitely recommend them to all my friends and family.
This. Place has an amazing grub of people and did an Amazing job on my truck. They were curtis and perfetional. I recomend there services.
They did a great job removing, detailing my front bumper. It’s a great place to do business my collision deductible was $1000 and the parts and labor came up $700 even so I save $300. It’s a privately own auto shop. Francisco gave me a ride home and explain the how my force caused the damage and he said about 15 miles. Sarah said she jumped on green light but the truck in front of her didn’t move forward. He got $3000 and now we’re stuck paying a $40 surcharge a month. She needs to pay attention to driving and not be on phone. Phone driving can cause fender bender. Phone driving distracts your mind to wonder away from the car in front of you. I am glad no one was serious injuries.
Second time taking one of my vehicles here to Chaneys collision and still have not being disappointed. I highly recommend Chaneys if you need body work done
Chaneys collision is the only place I would ever have my car repaired. I have made the mistake in the past of going to other Collision shops and they do not compare.. The quality of work and honesty of the staff that chaneys provides is above the rest . Nicely done guys you turned my misfortune into life long friendship and all future business of myself and everybody I know
Chaneys always exceeds my expectations John, Aaron and the rest of the staff are the very professional and always handle the entire process for me my car is repaired very quickly and always looks better than new thanks guys !!!!
Chaneys has done work for me for the third time and if something happens to my vehicles I will definitely be back to get it repaired.Great job guys were really happy with the work, thank you again.
Amazing people that do great/honest work. I have had 2 vehicles repaired at Chaneys Collision and they did an outstanding job not once but TWICE!Trust Chaneys Collision!
Recently got my vehicle repaired here. Great staff, I definitely recommend.
Have used Chaney for many years. Wouldn’t trust my car to anybody else!
DO NOT GO HERE!!!! My car was perfectly fine up and running all of a sudden I get my car back and I need a new battery?? I’ve only had my car for a year it’s a 2017! Something don’t seem right on top of that when they where doing my repairs they took longer than what I was promised and did unnecessary repairs to get my insurance money since they where paying for it all. Some scammers they are.
Fast, friendly, no unpleasant surprises. Thanks to Francisco for an excellent job.
Randy was great and the work was professional my transit was sideswiped and randy also found another accident in rear ive not noticed i only had this vehicle a short time couldnt believe the damage done i will have hime do that repair shortly as well
My Jeep looks great. However, limited hours of availability and no shuttle.Also, left a bottle of cleaner open in the back seat (odd since the work was on the grill of the car and no one cleaned the car) spilled all over the seat- at least it wasnt bleach and the grill looks good.
Fast and excellent service. Very satisfied with the service John provided. Would recommend to anyone!
Great service, on time job scheduled, dealer quality work.
My car was in good condition before going here, motor was good, battery was good.. just went to get my side door fixed but once I got my car back, its good battery was exchanged with an old battery. Some scammers. Beware
Excellent work beautiful personality I recommend it to everybodyand thank you thank you thank you for fixing my car it looks beautiful
I have used Chaney’s twice with 2 different vehicles and they have done a fenomenal job i highly them and on the other hand the staff is great they are my go to shop
Great place job was done correct and my car was clean and washed before hand it to me 100% recommended
Very professional and gave a very fast up front price and even ended up being lower at the end of the repair than what was quoted!
Lets just say I was able to find a good reputable shop to-do the same work for about a 3rd of the cost elsewhere. Rip Off!