I purchased the groupon for a partial highlight at this salon. Since I have a lot of hair I asked if I could get a single color full process instead of the partial. Its usually quicker for the stylist and the price is less than a partial. The stylist said she would have to charge me more for the all over color, which didnt make sense, but I said fine go with the partial. I showed the stylist 6 pictures all of dark brown hair that I wanted the color to be. After she was done coloring my hair and blow drying, I was shocked to find out she had put blonde highlights. I said something to her and she said the groupon special was only for high lights not low lights. I dont see why it mattered if you went lighter or darker. Good thing they were skimpy on their partial and only put 10 foils in my hair. 10 foils is half of a partial. I called to explain my situation and the receptionist was very rude and continued to argue with me. They said they could not refund my money or fix my hair for free. I paid for a service and should get the color I asked for or told before hand that the deal is only for blonde high lights. Also, because the salon told me not to purchase the groupon online (in order for them to get more money) I was not able to get a refund through groupon. They basically used groupon as free advertising. I would never recommend this salon to anyone.