user
Germantown Day Spa
9030 Poplar Pike Ste 104, Germantown, TN 38138, United States
Appearance
Germantown Day Spa

Comments
Am
Review №1

Janice Allen is hands down the best hairstylist ever! She cuts my entire familys hair and has also done my hair for events. Not only is she the nicest, she is also very talented! So glad to know her and have her to take care of our hair!

Cr
Review №2

Courtney is AMAZING!! She is a wonderful person and exemplary nursing skills. Wonderful botox nurse!

Ka
Review №3

Brenda very nice and proficient. Only wish she would have explained what she was doing. Still, I felt very relaxed afterwards.

Me
Review №4

If you’re looking for a place to call “home” Germantown Day Spa is it. I love all of the products and services they offer. Courtney is my go to person for any and all medical services. She is knowledgeable and has made me feel comfortable during all my visits. She listens to what I’m looking for and makes it happen while walking me through the steps of how we’ll get there. She learns my face and knows how to give me what I want without it looking unnatural to my face shape. I recommend her to all!

Pa
Review №5

Service was top shelf. Will definitely be a regular.

Br
Review №6

I love love love Germantown Day Spa and their amazing staff. Their nurses are the best in the city—HANDS DOWN! I have seen Courtney for botox and filler and her work is truly spectacular. I have also spoken to Jessica multiple times about different potential procedures. Both extremely knowledgeable and both do amazing work—you really can’t go wrong with either girl. They make you feel comfortable, answer any questions or concerns you may have and they won’t just inject you because they want your business. They truly take their time to look at the anatomy of your face and give you exactly what you are looking to achieve and honestly will blow your expectations out of the water!

Je
Review №7

Every time I have been to Germantown Day Spa it has been such a great experience! Everyone at the front is always so nice and helpful. Jessica is seriously the nicest/ funniest human and always makes me feel so comfortable. I always look forward to my appointments with her. If anyone is new to injections go to her!!! She knows what she’s doing. She makes me feel and look great!

Fl
Review №8

The staff was very impolite and short with my daughter. I’ll be going elsewhere next month

Al
Review №9

The 901 Beauty Nurse will take excellent care of you. She always helps me achieve the natural look I want. Her before and after pictures speak for themselves. She’s the best...hands down!!

Ca
Review №10

Jessica Sims is an amazing injector and all around wonderful woman. She has always made me feel so comfortable and beautiful. Very thorough and knowledgeable. I am very thankful I have found her! The staff at Germantown Day Spa is very professional. Would recommend to anyone.

Ch
Review №11

Great experience and wonderful staff! Courtney and Jessica are amazing! Very knowledgeable, professional, and make you feel 100% comfortable and meet you where you are at. They take the time to listen to your concerns and give expert advice. Would recommend them both to anyone!

Vi
Review №12

I love Germantown Day Spa. Jessica has done my lip filler and all I really need to say is she is the best. She’s the sweetest person but also extremely knowledgeable at what she does. If you are thinking about Botox/filler Jessica or Courtney are the ones to go to. It’s just a great experience with them, and you walk away feeling even more beautiful.I also get my facials from Germantown Day Spa, because the quality is there every time.I also buy my Kevin Murphy hair products and Image skin care products from there.

Ra
Review №13

A very upbeat, fun, and welcoming environment. My first visit was an amazing experience! As soon as I walked into Germantown Day Spa I knew I was in the right place. Courtney delivered a very relaxing, comfortable, and professional service. She met all my expectations and more!! I cant wait to book my next appointment.

Dr
Review №14

Love Christina for my nails and Janice for my hair. Feel really taken care of!

Me
Review №15

Love the atmosphere and the employees. Courtney was so friendly and kind! She explained the whole process and all of my options so that I could make the best decision.

Ma
Review №16

I saw Lindsay for a Brazilian bikini wax. Needless to say I was quite nervous, but Lindsay made the experience both comfortable and fast. I’m so glad I got it done!

Je
Review №17

If you are going to let someone touch your face, you should choose wisely. Spend 10 minutes on Instagram looking at their work and you won’t go anywhere else. The injectors there are awesome- you don’t have to look overdone (or can if that’s your style!) They can give you exactly what you want!

Ca
Review №18

I came here referred by a friend and I saw Jessica, not only did she do an OUTSTANDING job but she fixed my lips from a previous injector at another salon in just ONE session. I was amazed with how great her work is and I’ve been eager to go back and get more filler! She is very professional and will tell you everything you need to know before and after your treatment. I’ve seen many injectors in the memphis area and she is by far my favorite and does the best work I’ve seen. Highly recommend going too see her!!

ev
Review №19

I went to Jessica for my first time getting fillers and she was so kind and accommodating. As a person who has extreme blood pressure drops and anxiety every time I see a needle, her and her staff were so patient and helped me get through the process seamlessly. I absolutely love the results and can’t wait to go back again!

Al
Review №20

I love Germantown Day Spa! I’ve been multiple times for Botox and have gone to both Courtney and Jessica. They’re both super professional and will answer any question you have (I had quite a few). I’ll definitely always recommend anyone come see them!I’ve also gone to see Lindsay for hydra facials and those have completely changed my skin! I’ll never be able to go without them now that I know what my skin can look like with them!!

Me
Review №21

I absolutely LOVE Nurse Jessica Sims (@yournurseinjector) at Germantown Day Spa!!! She is the absolute best & I don’t trust anyone else with my face! From Botox to filler to everything in between she is your girl!!!! She is so very knowledgeable and knows exactly what she’s doing & exactly what you need!!! She is so so sweet & helpful!!! 10/10 recommend!!!!

Ch
Review №22

Finally found someone in Memphis I trust with my face!! When I started getting Botox and filler, I was afraid of receiving the “over done” look, and honestly didn’t trust anyone in Memphis to do the work. So happy my friend led me to Germantown Day Spa! Courtney is amazing!! Her knowledge, attention to detail and ability to achieve the look you want is 💯

Ki
Review №23

I have a local spa but I drive 40 minutes past there to go see Courtney. I’m always scared to try new things but she makes me feel comfortable and does great!

Kr
Review №24

This place is great!! And Jessica and Courtney are amazing!!! They know what they are doing and they take great pride in their work!!Very clean and relaxing. The ONLY place in Germantown that I would ever trust!!

re
Review №25

If you are ever thinking about Botox/filler you should definitely go to Germantown Day Spa! They truly take the time to listen to your concerns while making you feel super comfortable. I can’t recommend them enough💙

Ch
Review №26

Jessica is fabulous!!! She is so educated in her craft and in turn shares that with her patients. It’s so helpful to know exactly what she is doing and I trust her completely. The BEST with Botox I have ever had!

Ta
Review №27

I adore Courtney Stansbury! She is such a master injector! Her treatments are painless, and she is so fun to sit and visit with. I am so pleased with my results and recommend her to anyone and everyone looking for an injector!

Jo
Review №28

Omg if you are looking for a place and not sure where to go please choose Germantown Spa! I was so nervous about having work done to my face and then I meet the lovely Jess. She had me laughing, listening to my favorite jams as she took care of my face. She is very thoughtful going into any process and always ends up doing such an amazing job! Words cannot describe how amazing she is. Plus the staff Tori and Meag are always so nice! 100% recommend this place!

An
Review №29

Jessica at Germantown Day Spa has treated me with BOTOX and injections of facial fillers. She is informed and trained regarding the most current techniques. Jessica gives expert instruction for pre and post care, she sets realistic expectations for treatment results, and she works with her clients to create a treatment plan to achieve desired results. I continue to return to her because I am always satisfied with my results and I refer my friends and family to her because she treats everyone like they are a VIP!

Jo
Review №30

This place is great. I booked a couple hours of massage for my wife and I, and my wife had an hour long pedicure. The receptionists were extremely accommodating and friendly. We were offered drinks for our very short wait until our massage therapists grabbed us, and again afterwords. The wife was very happy with both her massage and pedicure. She said both were extremely relaxing, and she’s already fallen asleep after returning home. I naturally have very tight shoulders and back, and it’s been a real struggle finding someone who applies decent pressure during a deep tissue massage, but today I had maybe the best deep tissue massage I’ve ever had. I can’t remember the massage therapists name, hell, I hardly remember mine after the massage- anyways, this tiny little lady put the hurt on my shoulders like she was a 7 foot 2 Norwegian lumberjack with damn tiger blood in her veins. I thought I was going to die. Will return.

ti
Review №31

I was referred by one of my clients and I must say that my first experience going there I had made an appointment with Jessica I’ve been following her Instagram for a very long time and watching her stories and I must say she did really good work. But before then I have been messaging her and she was very responsive to everything that I needed to know because I was nervous and curious, this was going to be my first time. once I fully met her she was amazing person and overall she made me felt very welcome and comfortable which is a big factor to me.. The place was very cleaned and everyone that worked there was very nice to me and that really made a big deal.. I highly recommend germantown Day Spa and I believe I will a returning client.

mi
Review №32

They need new medical staff. I wouldn’t go here for any kind of skin care or medical needs. They will mess it up. There’s a lot of other good places in germantown. If you need your nails done, that might be ok here, but don’t let them treat you for anything else. The owner is insane and disrespectful.

Ca
Review №33

I have an amazing experience every time I come here!! I first started getting Botox this past summer, and was feeling a little overwhelmed my first appointment. However, Jessica was AMAZING and really took the time to educate me on what botox does, where she was placing it, and why. Every time I go now, I feel that I gain more and more knowledge about the procedure because Jessica is so open to teaching me about the details, rather than just sticking needles in my face. Love it here!!!

Mi
Review №34

🥰🥰 OMG today was a blast! My boyfriend’s birthday is today and I don’t know who enjoyed it more 🥳🥳 Lovely staff and we WILL BE BACK with MORE family THANK YOUUU for this day !!

Vi
Review №35

So relaxing after a long day of stressful events. This place is truly a retreat. The only suggestion I have is when you have a first time visitor to your day spa. Please provide more information before the massage session. Setting the expectations in the being will help to reduce confusion. I have learned that each spa has slightly different standards. Communication is key.. I shall return.

Am
Review №36

I started going to Germantown Day Spa earlier this year and I love it! I see Jessica for my botox and she is so calming and comforting! She talks to me like we’ve known each other forever. She’s great and does suchhhhhh a fantastic job! 10/10 go see her!!!!!

Ge
Review №37

Jessica is the most amazing and honest person..She educates you, follows up, and creates masterpieces. If you have ever thought about getting Botox, Filler, or any other procedure Germantown Day Spa is the best.

Pa
Review №38

I don’t trust ANYONE with my face BUT Courtney!!! Her work is absolutely stunning!

Je
Review №39

I was nervous about going for a consultation with Jessica for Botox and fillers but so happy I did. I knew I was in great hands the minute I met her. She is very knowledgeable and now I can’t imagine going anywhere else. I would definitely recommend her for any of your Botox or filler needs. I’ve never feltmore beautiful. 😊

ja
Review №40

Pleasant place. Atmosphere is very Friendly. They offer a wide variety of services. They even offer mimosas, wine, spa water and water. This place is highly recommended.

do
Review №41

I visit Jessica when I go to Germantown Day Spa. Jessica is a RN and is so knowledgable about Botox, fillers, and various others procedures. She is quick and efficient. She is also super friendly and makes you feel like family! I love going to see her. She is the only person I trust in the city to do my Botox and fillers. Thank you Jessica!!!!

La
Review №42

Jessica Sims (IG: @yournurseinjector) is the ONLY person I trust with my face! She is hands down THE BEST in the city! She takes time with each client & is honest with what she thinks you do and don’t need. She knows her stuff! If you haven’t gone to see Jess...GO NOW! You will thank me later!😊 Check her out on Instagram to see her work.The entire staff at Germantown Day Spa are so precious & always so welcoming.

An
Review №43

Germantown Day Spa is my go to for all my face needs! The best aestheticians and nurses in the business. Courtney and Jessica are very knowledgeable about what they do and can help you with any problems you are having with your wrinkles or skin. I used to be one to shop around for Botox but realized how they were diluting it and I was never happy with how it looked. At GDS it’s perfect every time. They are the best!

Ha
Review №44

What a talent Courtney is! She is the BEST!

Ch
Review №45

Love the spa! Brittany is amazing at massages and Lisa is wonderful at facials! Go visit them, you won’t regret it! The ladies at the front desk are all so sweet and helpful as well!

Lo
Review №46

Had an awesome deep tissue massage. Tha k you Tammy!

Te
Review №47

Courtney is fabulous!

Ci
Review №48

The owner is extremely rude, and dramatic. I wish I could give a fraction of a star.

Ca
Review №49

I love the Germantown Day Spa and have been going there for my skin and hair needs for a long time. I tend to stay with a stylist.Why tamper with the best out there? Last year the owner changed. There wasnt a skipped beat. Infact, the new owner is downright awesome!

Ro
Review №50

I love this place.... They have some of the best massage therapist.( Ask for me Rosalyn).

De
Review №51

I am met with an attentive smile; I feel pampered from the second I walk in the door. I am offered spa water and escorted to the quiet room to relax. An experienced massage therapist listens well as I describe injured or aching areas, then instructs even the most modest client how to feel more comfortable. I snuggle into the heated bed, lights down low, and calming music soothes me. The therapist does an excellent job working out the kinks in my neck and back. My shoulders, arms and legs are manipulated with a relaxing rub. Even my feet and toes enjoy a hot towel! An hour goes fast but I am a total noodle! I got a package of 6, I have three left. I never feel disappointed!

Te
Review №52

I have been treated by Jessica Sims at another location and she cares about your outcomes and explains things well.

Ja
Review №53

So sad that this place doesnt have employees who show up, on time, for scheduled appointments. 45 minutes after my appointment time, I walked out. Very poor customer experience.

Je
Review №54

AMAZING new owners and staff!!! This spa has it all, they are my go to place for all things self-care.

Ch
Review №55

Want to have a great nail experience, go see Christina. She gives the best foot and hand massages in addition to a wonderful mani/pedi.The place itself is getting an upgrade and its looking good.

Jo
Review №56

Great cut! Although the shampoo area needs hot towels for the face while we get shampooed. It really makes a difference.

Mo
Review №57

First thing first, Germantown Day Spa is the absolute worse when it comes to being informative & welcoming. I’ve never in my life heard of or gotten a chemical peel. I suffer from acne & dark spots & wanted to try something that would help with that issue. I’ve done a bit of research on chemicals peels as far as side effects & the actual procedure! I book an appointment (as you see below) for VI PEEL precision booster... which Is what I wanted to target, ACNE & DARK SPOTS!!! Upon arrival, as soon as I walk in, I am asked my name & immediately taken to the back to begin service! No questions, no information given.... NOTHINGGGGG!!! Okay boom... the esthetician begins prepping her materials without going over anything, which led me to ask for myself what I was ACTUALLY getting today! She briefly went over a little of what I already knew ... which wasn’t very helpful. She laid me down, rubbed a couple of wipes on me & that’s it, I was done. It took about 10 minutes to do so & that’s it! Now I’m up feeling excited about the procedure but also jokingly thinking I should offer to do these if they’re charging $100. I get to the front to pay my balance & the cashier tells me that my total is $350!!!! Yes $350! The manager/owner @robin Tyler is basically saying I should already know that the VI PEEL BOOSTER is just an add on service to the VI PEEL! She also states that even though this is my first time I should know that booster means add on ... go figure! I’m definitely shocked & confused at this point referring back to emails exchanged between a manager named Britney and myself, & even the actually website! She says to me that we she isn’t going to go around in circles about what it says ... I either pay the $350 or else! At this point I call my parents(I call them when I feel like I’m being wronged), I am now on 3way with them both. I’m instructed by my parents, who study law, to not pay the additional $250 that I am being asked. The information on the website was misleading & upon arrival no pricing was broken down to me at all. I was basically rushed! Robin than states that I can pay the $100 now and pay the $250 another time! Not that I didn’t have the $350 to pay, but I didn’t have it to give to them being as though I came prepared to pay $100. At this point I was open to do payment plans. My parents yelled through the phone to me saying HELL NO!!! Lol The entire process was very misleading & manipulative! It states online one thing but I come to the counter to pay & it’s another thing. Instead of the manager honoring what it says on her site, she argues me down until I finally decide to call the police.The entire time this lady tries to railroad me into paying for something that I clearly would never pay for if I knew it was $350! I’ll just buy the products and apply myself since I’m already in the beauty industry. I patiently waited inside the facility until the police arrived ! The manager immediately tried to intervene before I could, so I stood up, greeted him, & let him know I was the one who called him. I explained to him basically everything I’ve explained in this review! He was extremely nice & empathic! I knew there was nothing he could do, because things like this have to be taken to civil court, but best to believe if I would have left, the manager Robin would have reported me, souped it to make me sound like the bad person and boom, I’d have a warrant for my arrest! The police made a “narrative” (not a report because nothing criminal occurred) for me for my records! I proceeded to pay what I initially booked, which was the VI peel precision booster at $100 & informed them not to charge my card any more or I’d press charges for stealing 😊! I left only paying $100 & continued with my day!

wi
Review №58

The great massage experience youll ever experience! When you walk in through the door,youll bw overwhelmed with polite and professionalism.Mrs.Tammy is such great therapist and very knowledgeable, keep tension in my shoulders, she has take all that out! If in doubt, no need to doubt Germantown Spa the best!!

Li
Review №59

I did the Ultherapy here last year and had awesome results. It lifted my brow and jaws.

Bl
Review №60

As a rule, I’m a private person and don’t post public reviews. However, I am going to make an exception for Germantown Day Spa. Last Valentine’s Day, I purchased a gift card for my fiancé (now my wife) for around $120, if I remember correctly, for a manicure and massage. I was about to do the same for her this Valentine’s, but I just learned when she tried to use the gift card about three months after I purchased it, they told her the card had a “zero” balance. My wife felt bad for me and unfortunately didn’t tell me at the time; however, the folks at Germantown Day Spa also didn’t make any effort to investigate or try rectify the issue although my wife tried to explain it was a Valentine’s Day gift. There was no effort to look up my name or purchase, my wife was instead met with shoulder shrugs and a dismissive attitude.I think I know what happened. When I made the purchase, the lady who handled the transaction was obviously new to the register and had no clue how to process it. She had to ask for help three times, and they were busy. I’m sure she simply forgot or mistakenly thought she had activated the gift card with the appropriate amount. I understand mistakes happen, for which I am unfailingly patient and understanding when I travel, dine out, etc. I don’t fault the mistake here. Instead, I fault their lack of willingness to try to correct it or own it. That is a culture issue which is always a reflection of leadership, or lack thereof.So I lost a little money, which is no big deal; but my lovely wife, who is quiet and non-confrontational when she receives poor customer service, was embarrassed which IS a big deal for me. We have already taken our business elsewhere for this Valentine’s and are recommending to friends and acquaintances to do the same. I cannot, and will not, criticize the treatments or services they provide. In fact, I’m sure they have some fine folks on the therapeutic side of the business. However, I would urge you to please think twice before purchasing a gift card there as you will have no way of knowing whether or not it will work until you try to use it. If it doesn’t, you as the gift giver are going to be both embarrassed and out money.

Cl
Review №61

Best facial I’ve ever had!!

Ro
Review №62

They give you 1 price to get you in the door then tell you another price once you get there

Am
Review №63

Friendly staff, excellent service. Easy parking. Peaceful environment.

Co
Review №64

If you dont want money stolen go somewhere else

Gr
Review №65

Had the best spa day Ive ever had! We will 100% be back! The staff was amazing!

BA
Review №66

Everyone is friendly and knowledgeable

Bi
Review №67

Get your prices right with all your workers so they dont say different prices

El
Review №68

Do not bother getting your nails done here. I had to take the polish of when I got home because it was a mess. The are not family friendly. They are the best option it the area for a massage/facial.

Sa
Review №69

I have never been disappointed with my time at this Spa. I get my hair cut and colored and I feel like a million bucks every time I leave. The atmosphere is so calming, everyone is so nice, and they know what theyre doing.

Ph
Review №70

Wonderful Experience! My wife and daughter wll be back. Thats all they have talked about tonight.

T
Review №71

Wonderful customer service! Lindsay always does a great job!!

De
Review №72

Pay for your service before work is done because they will lie about the price and then give you a higher price

Wo
Review №73

Get your price in writing before your service is done

Sh
Review №74

Good service and by appt.

Je
Review №75

Lindsay is the BEST aesthetician, EVER!

Ro
Review №76

Beautiful atmosphere

Ch
Review №77

Had the ultimate massage! Jason is a master of his profession! I have made my reoccurring session! 10- Stars!

ni
Review №78

Oh very good massage very relaxing

Information
100 Photos
78 Comments
4.4 Rating
  • Address:9030 Poplar Pike Ste 104, Germantown, TN 38138, United States
  • Site:https://germantowndayspa.com/
  • Phone:+1 901-737-2840
Categories
  • Nail salon
  • Hair salon
  • Massage spa
  • Massage therapist
  • Medical spa
  • Day spa
  • Permanent make-up clinic
Working hours
  • Monday:Closed
  • Tuesday:10am–3pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–8pm
  • Saturday:9am–6pm
  • Sunday:9am–4pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations