This salon was amazing. From the complimentary drinks to the final product, I was so pleased and so relaxed. The environment was nice and all the employees were kind and welcoming. They know what they’re doing. They were bustling but we didn’t even wait for our services - they’re exceptional at handling multiple customers at once. Really impressed by this place & highly recommend.
Good quality work in a timely manner. .Very refreshing experience! I.highly recomend this company to anybody that needs.their services.
Over charged with no explanation. Person checking out before me had same service paid $60, guess I looked like $. Was also charged an $80 somehow by their sister location. Crooks!!!! You should be ashamed of yourselves during a pandemic and Mother’s Day weekend.
Came here yesterday the lady named Lily was so rude to my daughter. She had an attitude for the whole time we’re was there. After been loyalty customer for over 1 year I’m decided not coming back.
Great customer service and nail techs!!Very professional 😁
The best place to get your nails done hands down! All the staff is so friendly and professional. My nails always look amazing. Highly recommend!
First time to visit this nail spa. Beautiful inside. Everyone is very welcoming. The young man that did my dip nails did the best job of anyone I have been to. The manicure and hand massage was so nice. This spa is one the best in Germantown.
Best nail techs in town! Super fast and friendly service.
My favorite salon! Kevin is my fav too
Overpriced. Both my daughters gel nails chipped off literally days later.
Very welcoming and attentive service.
I got my nails done here for the first time yesterday, and it was great! Super awesome service with nice employees. I didnt even have an appointment and was seated immediately, and there was even enough open spots for me to be next to my friend. They were so quick and efficient and my nails look great. Awesome color selection too! I would definitely recommend and come back!
Great place and did a beautiful job on my gel manicure!!
Don’t waste your time. They don’t use clean utensils and are very rude.
Wish I could give 0 stars. Horrible service. Very rude. Will have you waiting and very snappy.
Gentle effective awesome pedicure by Kimberly, my feet were in rough shape and she made them feel baby soft. The best salon I have ever visited. Relaxing-30 minutes of bliss. I went on Halloween day to treat myself. Aaaaaaaahsome!...
The shop is beautiful and clean! Service was great. My nail tech was friendly and very talented. I got a dip manicure and it turned out fabulous! Would definitely recommend this nail shop.
I love the inviting service and how quick they got me in a chair. The atmosphere was great, as well as my nail tech personality. Ill be going back.
Came to this location for the first time. Tracy is awesome and the chair/mimosas were wonderful. I will definitely be back!!! I didnt have an appt and I got right in!
Hands down best nail shop in Memphis area! It’s my absolute favorite shop! They are really accommodating with both walk ins and appointments, though keep in mind they can get busy and there is a wait sometimes. Despite that, the service is great and everyone takes their time to work on your needs without rushing. My dip manicure looked perfect and lasted 4 weeks without lifting or cracking! Their prices are also reasonable and the place is spotless clean! Love love love this place and everyone who works here :)
Elite is a beautiful salon with a great team of technicians They offer every nail service you could ever need in a lovely space. They practice with incredible hygienic technique, going beyond the state requirements. They are all kind and caring towards each client, making you feel like family. I highly recommend Elite Nail Spa
Great service! Lilly did the best job on my nails! My dip powder plus manicure was perfect! I couldnt have asked for a better service!!
I’m not a regular customer here so they did not really care.The shop was clean and spotless.Customer service was terrible.They did not even ask what do I wanted to drink. They assumed that I had a water with me.I got my dip nails last week. Yesterday 2 of them popped off.It was painful 😣
I have been going to their other location for 10 years. I was so excited when they told me they’d be opening a Germantown location. I love this place! They never rush, no matter how busy they are because they want to make sure you get your moneys worth and a great experience. Massage chairs are amazing. People are so nice!
The best nail salon in Memphis
I walked into the nail salon at 5 PM and was told they were closed. The sign on the door said they close at 7 PM on Saturday. There were about three people waiting to be seen and about five nail tech working . Soon as I walked in the door everyone was looking at me as if I didn’t belong. This would have been my first time going to the nail salon. After they told me they were closed I felt it was more then that. I vibe I got was I’m black walking in and no one wants to service me. One of my clients referred me and after what happened I don’t feel comfortable going back to this nail salon. It was very rude and unprofessional!!!!!
Great service! Extremely clean! And a wonderful atmosphere, always a fun time when getting my services!
Great place! Kim always does an awesome job on my nails
First visit. My first thought was how pretty and clean!!! Had pedicure that was absolutely amazing. Then dip nails done. Vee did my toes and nails and has such an awesome personality! She is going to be very successful. They were extremely busy. I would highly recommend making an appointment so you won’t have to wait as long. I’m disappointed this place wasn’t here when I lived here but it will definitely be a mandatory stop on all future visits!!
I use lard for my pedicure because she made a difference I felt for two weeks plus she spent six sessions two weeks apart to get my calluses and everything under control five years ago I will follow her wherever she works and they have a nice clean environment well conditioner to bring my latest to get their nails done
It does not get better than this location of Elite Nail Spa. The Massey location is also good, but this is my favorite by far. I drive all the way from midtown for the pedicures! The professionals here have years of experience and are very friendly. The atmosphere is calm and relaxing, the space is spotlessly clean.
This salon is absolutely beautiful. They do a wonderful job and my nails look great! The staff is so friendly. It is a great experience.
Fantastic place and staff ... give them a try.
Very clean and inviting space. The owners were extremely kind and stayed way past closing time to give my daughter her first pedicure and me a mani/pedi - also were eager to fix a nail that got bumped. We will be back! Thanks so much!
Fantastic experience. Very clean, modern nail salon. Elise and Kim gave excellent pedicures. Wine and mimosas available. Very friendly.
2nd time here and they do a good job.Andrea and I had a good time.
Horrible experience. The business has time horrible time management. I waited for over hour for a pedicure and people were constantly called before for me. When I asked how much longer. They said I was next after four additional people which I arrived a hour prior than.
Manicure is fabulous and always a good job, double booking / deleting appointments, long wait even with appointment....has me changing my review..Not the way to build up long term clientele.
Love the new shop, the atmosphere is great ! The owners are super sweet and they take time and take care of each clients needs and it’s not rushed. Love it, the new location is everything.
Excellent service. Best nails Ive had in forever! V is amazing!!!
Best nail salon in Germantown
Friendly staff. Clean environment. And my shellac mani is immaculate!
Nice and clean 1st time and had a enjoyable experience.
We walked in when they opened and we were helped right away. No appointment needed. Absolutely recommend this place!
Awful serviceHad an appointment, came 5 min before and still had to wait almost 1 hour. This place is always over crowded and understaffed. Their wait times are never accurate.Go anywhere else!
Best manicure & pedicure, the staff is so friendly & professional. Everyone treats you like family.
We waited for over hour and half and the owner kept bring others back very rude...
Love this place!
They say walkins are welcome but they totally ignore you if dont have an appointment.
A great relaxing experience
A wonderful experience!!!!