Fantastic service!Mike did a great job on the tires and I really appreciated him informing me about the worn brake pads which he replaced. Probably saving me a ton of $$ down the road.Thank you Mike!!!ππ
Purchased new tires on Saturday and Cesar was great in assisting me and providing options (cost affective). I left my car and came back a hours later, he explained what was done and checked and provided details on the tire warranty. Very friendly, in and out. I will definitely do business again with them.
Im very blessed ππ½ππ½ and fortunate to have Discount Tire & Service Centers right across the street from where I live. The staff provide excellent, friendly service especially Victor! Victor is very authentic and transparent when it comes to the type of service your vehicle needs. He explains things in simple terms so that you understand what is going on in regards to your cars issues. If you come here, you will not be disappointed. Just be patient while waiting for your car to be serviced. I recommend bringing your appetite as you drop off your vehicle because theres so many local food restaurant options to choose from that is walkable in close proximity to Discount Tire Centers, Gardena, CA πππ½ββοΈ
Victoria is the man. He was great assisting me. But I met Cesar yesterday and he was informative and very helpful. I promised to leave him a great review because of the great customervice and assistance. Thank you so much. He is a another great asset to the company.
They really take care of you and have a lot of integrity. This is the spot to go for car care needs at the best price and no pressure.
Got helped quickly for 4 new tires and an oil change. Price was really good. Thanks!
We are repeat customers because they treat us fairly they stayed late on Saturday to make sure my car was finished I gave him five stars
The staff was very helpful and the prices cant be beat.
Great place, service and patience. As a woman mechanics is a scary thing because most will take advantage from the get go. I will be returning.
I picked up 2 tires at discount and received excellent service from the technician (Mike) and ill be coming back. Will highly recommend.Thanks Discount Tire Center.
I came to this location to inquire about my tire because the tire pressure has been low and Iβm still covered with my warranty. They told me nothing was wrong with it that they put air in it it and sent me on my way. However the next day my air pressure was low again. And when I went up there they told me that they fixed the flat tire but they never told me my tire was flat.Also they said I refused an alignment when I was never asked for one. So I went back today to tell them that I wanted to replace my tires because obviously the tires defective. The man at the front desk told me that there was nothing wrong with my tire and that it just needed some air and it will be fine. So I let him put air in it and now not even three hours later my tire pressure is low again. I just donβt understand why they wonβt replace my tire when itβs defective. I am moving out of state next weekend so I want to feel safe. This move has been stressful and this was the cherry on top of a stressful month.
Always helpful employees very friendly quick service glad I always have them do my alignment
Very nice fixed my tire and did not offer any unnecessary repairs. Just went to a mom and pop tire store paid $10.00 and gave a $10.00 tip, and yet it still was a nail in my tire. Discount Tire center staff was very friendly and efficient. Car runs better than ever.
I went to the location and the city of Gardena. Very fast and professional service I went in for an aligment and bought new tires. I was out within an hour. Prices are very competitive,I will recommend.
Detailed knowledgeable staff, budget friendly high proformance tires available ππΎ
Horrible Experience.Spend more than a 1000. And my car came out with a lot of Motor noises that did not have when I took it in Tuesday.They wont accept responsibility. I am verydisappointed.
The employees at Discount Tires were very friendly and professional. I placed and order for a full set of new tires on Friday. I was told they would arrive on Monday and someone would call me to schedule a time to have them installed. I received the call and I took my car in to have them installed. I waited in their clean lobby with free WiFi which allowed me to continue working on my computer. The tires were installed and I was informed about returning every 5,000 miles to have my alignment checked. I will definitely return for future services. Great experience and I will definitely refer friends and family.Thanks again to the staff at Discount Tire - Gardena, CA.
Good/Fast Service and fair Prices
Great service, reasonable prices. Definitely trust them more than the dealership. There are also often coupons available.
Just came here to pick someone up who was taking their car to. I dont know about the service here.
Front desk person have a bad attitude. So arrogant. We needed a service because we got a flat tire, like a bad one but he wont even help us. Really bad. Dont go here. They wouldnt help you.
Excellent experience with this place! gave me the best prices for the stuff i actually needed i highly recommend coming here for tires, oil changes, and anything you can get for your car! ty discount tires π€©
Excellent Service. Very Fast & Responsive. Communication Was Outstanding. π. I Will Definitely Do Business With Them Again!!!!
The personell was friendly, courteous and professional. The prices were affordable.
Victor Gonzalez manager at Gardena location was very knowledgeable and helpful to all my needs!
Since Im your customer, brought my car for maintenance services and they offer me a FREE alignment check to which I agreed, but they didnt only check, they got it done WITHOUT my consent and they charged me for it. And for me thats a DISHONEST business, but thats not all the very last time same thing went in for oil change and tire rotation, I marked the tires to see if they really rotated them, when I got the car back tires were in the exactly same positions talked to the person in charge and he questioned the technician why the job was not done?
Good customer service and fast work very satisfied
When you walk in you are greeted as a Guest into someoneβs home, did not feel like a customer. The team took their time to review plenty options for new tires, and prices were fair. Service is top of the line. Hope I donβt have to see them soon, but I know I will be in good hands if I do need to.
Polite, Knowledgeable and Thorough!Great ServiceππΎ
I called a few tire stores to get the best price and I was impressed with the price and the good service from Victor. He helped me understand how easy it is to get my tire size from the passenger side door for my Toyota 4Runner. The price and the service I was given was not being offered by anyone else. Free tire rotations, free tire punctured fixes for 60k miles. The service I got from Victor was very professional, courteous and honest. I can tell his environment was a stressful one, he was speaking to customers and coworkers very professional even when they were not being professional with him. He stayed calm and focused, he wanted to make sure I was taken care of the same day. He even stayed late to make sure I got my tires replaced. Victor makes the company look good and I really hope they know that. Thanks Victor for everything you do, I really appreciate you.
Needed tires and decided to stop by and ask for prices. Was helped promptly and prices where on par with my research. So decided to get tires right there and then.
Caesar made us feel as if he was concerned about our car & & us. The quote was reasonable & the repairs were done & delivered on time as promised. I have found a new mechanic.
Victor provided excellent service, getting me the tires I needed quickly and efficiently. Attentive, courteous service. By the way, Ive been frequenting this location for almost 20 years, and I plan to continue to use Discount Tire Centers for all my tire needs.
They gave me a free wheel alignment assessment, including the report.Im very pleased with the customer service, as well.
They patched my tire for free because I bought my tires from them.
We took in my Nissan Rogue for brakes, and they took good care of us. Replaced both the front and rear brake pads for a reasonable price. I like the way they were honest letting us know we had a little time on future repairs and tires. Didnt experience any of the pressure sales we sometimes get at car shops. Thank you. We will definitely be back.
Very expensive compared to others. Service agents very rude.
Very friendly, caring and professional - Jesus and Chris took care very fast of my tires despite me arriving few minutes past closing time. Great place!
Had a tire coming apart... They stayed late replaced 2 tires for me.. did an alignment.. and gave me a big discount.. I can only say I strongly recommend this place... Couldnt be happier with service... Shout out to Victor... Thank you
Awesome job. They explained everything, gave me a time frame and finished early. So nice to have a business do their job, theres so many lazy tire shops. 3 places turned me away to patch a flat because they dont make any money on that.Discount Tires took care of me!!! Thanks guys!!!
Nice place. Attentive staff, clean.
The person that helped me was so helpful.
Very helpful Glad I decided to come Victor was a great. Not a long wait
Great customer service, Victor was very helpful and knowledgeable.
Excellent service. Super fast and the best prices
These guys are great! Needed all new tires, and quickly-they accomplished both of those things for me in an hour and a half, no appointment needed. The tire warranty they offer is a big plus, and offers peace of mind for a great price. Go to these guys if you need tires... as a bonus, in-n-out and Rascals are both right there, so grab a bite while you wait. Win-win.
Good service and price.
I drove by and there is a sign saying free alignment check. When I went to the business they said, thats only with a new tire set purchase. There is no asterisk or anything stating this on the sign. This is false advertisement, leads me to believe other shady business practices are used here. I would avoid... I liked Lees alignment, but they have recently changed owners, so I cant speak for their work anymore!
Knowledgeable service but was told they could have the tires available in 1 hour. It took 2. Prices not the best prices I could find but your service was highly rated. Your anti-COVID mask protocol was terrible. Mask was always off his nose and often off his mouth too. My service reps name was Victor.
They knew exactly what needed to be fixed. Very fast with great customer service. My car runs so smooth now. It feels like new again!
Promptness and professionalism.
They were very customer service friendly. They advised me of their services I could use for my car and the price. Enjoyed my experience with them and would definitely recommend them.
I drove on a flat it took 90 minutes but my car is running great I was over charged $100.00 but they said he would mail me a check
Great customer service and work!!
Excellent customer service. The job was well done. Iβll be back again.
We went there late around 4:30 with a screw in my wifeβs tire. Caesar was very accommodating and said he would try to have it repaired before 6 due to appointments and a person waiting ahead of us. No problem we would come back when he called. He called us at 5:30 and did not even charge for the repair because we were previous customers! Fantastic service that we greatly appreciate and definitely recommend!
No accomodations for single moms and kids nor persons with disabilities
Great prices and friendly service!
I think his name is Victor. Not positive. Very Kool person, just like everyone says. They have MY business, anytime I have an issue with my tires. EXCELLENT EXPERIENCE!!!
Super good establishment! Victor is really kind and helpful. Service was exceptional. This is a hidden gem in Gardena. You wonβt be disappointed when you visit here.
Service was excellent kind,respectful people during these times you need more places like this.they have hand sanitizer and everyone were using masks, and taking safety precautions.
Very Pleased with the service of my sales rep Victor took care of Me very professional highly recommended Kevin
Great customer service! Everyone was pleasant and helpful from the guys at the front desk to the techs.
Great prices, customer service and fast service.
My sale person was very niceGood quality work
Great people, very friendly and helpful.
First time visiting this location: I was quickly greated and got my lifetime front alignment quickly. Been using this company for years, occasionally also for oil changes, brake jobs & of course tires. Always good for us: we have two trucks we drive into the mountains & deserts- we can depend on the work done here!
Steve and the staff were great. I had a flat the day before Christmas and they were able to take care of everything in a timely manner. Thank you guys!
The price for tires waa great, but unlike most places. When you buy new tires a free wheel alignment is included here its not. The guy that was at the front desk is super slow.
They were honest and efficient. Id recommend them to anyone.
They deserve no stars. I bought tires from then that only lasted a year I even payed for the tire rotation and wheel alignment I only had the tires for one year and they started to ball I came in because I had a nail in my tire and they told me that there was no point to replace the nail I literally had to go down the street and get my tire service by mom and pop store they have horrible customer service and theyβll lie to you about with certain tires need to be put on your car. I even called corporate they tried to clean up there mess but that location need new honest employees I will never go back there again.
I came here several months ago and had a horrible experience.The person I was dealing with was friendly, but was sneaky and I didnt like that at all.I was a pretty new car owner and did not know how to make sure I know the service I get before I get it. Unfortunately for me, I didnt know that Discount Tires was actually not the chain Americas Tire (its called Discount Tires in San Diego) and I was told by family that Discount Tires (aka Americas Tire) that I would get a free tire rotation each visit.I asked this place about getting my tires rotated and did not mention anything about my confusion about the two names of the stores. They told me rotating would have a fee, which I figured was due to my first visit and then any subsequent visits I would get free rotations (which is what Americas Tire does).They called me a couple hours later and told me they recommended I get my tires aligned. I said no thanks.I later went to pick up my car, paid the fee, and left. There were no problems and everyone was pleasant, and I felt good I got my first maintenance done on my car by myself.I drove it on the freeway the next day and thought I was going to die or something because I had so little control over my car. I couldnt drive over 55mph. I later realized after taking it to another place ASAP that Discount Tire didnt balance my tires! I was livid. You dont get your tires rotated without balancing them. Thats not finishing the job, and is extremely unprofessional and made me feel unsafe while driving.My dad called later and complained, and I believe he spoke to Victor, who lied to his face that we had had a conversation about how they were not Americas Tire, that he had told me that balancing the wheels would be an additional fee (I was NEVER told anything like that), and that I would get a refund for my wasted money from corporate after some time. He said it would take a while because they werent used to refunding credit card purchases. Well, guess who never got that refund?Basically, I feel like this place is super sleazy. Lied all over the place, and I never got my problem fixed by them. I spent more money to go get my tires properly rotated and balanced because they didnt do their job.
I brought my car to Discount Tire and Service Center located on Artesia Blvd in Gardena.I thought my brakes were bad due to the screeching sound it was making. Cesar helped me out immediately. He got back to me after the inspection and advised me it was not the brakes but Alot worse. Cesar worked on getting me the BEST deal on parts. Manager Victor assisted and advised me the car would be finished that day.Discount Tire and Service Center provided EXCELLENT Service. They will definitely have me as a return customer for any future work for my car. THANK YOU Victor, Cesar, and the Mechanics at Discount Tire and Service Center Gardena.
A great local mechanic. In addition to tire and suspension work, such as allignments, they provide a variety of other services at a very fair price, and offer additional incentives to win your business. In addition, they understand great customer service: they are polite and friendly, and seem to genuinely care about your satisfaction. Highly recommend that you try them.
On March 16th 2020 at about 0900 I got 4 new tires, wheel alignment, cabin air filter and new battery for a reasonable price. The wait wasnt long because I was the only customer but when I left a few hours later I heard loud noise coming from the front right side wheel I never had that noise before but shortly it went away but if it comes back I have to take the car back other than that all is well.
Victor is not an honest salesman. He recommended I buy a βnew air filterβ despite my car having a K&N. Buyer beware.
They were about to put tire on my car before they showed me the tire I bought since no tires are in showroom. I had to walk out into service area to see it. High prices for services compared to walmart but people slightly friendlier. Nice tire for an unknown brand.
Pretty legit, fairly professional, tried the light upsell but werent too pushy about it. Quick service. Decent value and definitely gets a star for being open on Sundays. Ill probably be a regular now.
They did a great job and very nice and respectful and good deal also
Ok
Mike is very great to work with. He is always on time, very reliable and give me great costumer service. I will always go back to this Discount tire store.
Great service speedy reasonable price
Always a good experience with their excellent customer service and knowledgeable staff. Victor and Mike are very helpful resolving and assisting the problems with the vehicles. Highly recommend. Will continue to return.
Needed 4 new tires. They did a GREAT job - and awesome price for 4 tires, with a $200 discount. Honest guys.
Requested 4 tires and a realignment service. They provide proof of the alignment needs and since the alignment was fine, they didnβt charge for it. Honest and great value. They are popular so be prepared to wait.
They didnt take to long. The prices are good especially what is also included so you get more for your money. Also the customer service was great. Id go back for my car service.
I just happened to pass this place and decided to stop by. Good deal on tires, staff there is super friendly and informative, our wait time was about 1-1.5hrs. Victors a good guy. Definitely coming back for tires.
Service very good!
Always great service and friendly staff
Very professional and caring staff. Understood my budgetary parameters and did push an upsell. Big thanks to Cesar, Christian, Victor and Mike!
Best service ever Cesar got me in and out no trouble. Best to have appointment great job.
Called to find out how long it would take for an oil change and the price. The guy on the phone said leave it for a couple hours. I told him I didnt have a couple hours and couldnt leave it. Ask if I could make an appt. he said it was Sat they were busy. Then asked on a normal day could I make an appt. He said It would be best to make it for 6 am and leave it. He interrupted me the entire call. Wouldnt listen to me say I cant leave it. Sad I really wanted to support a business close to home.
A place to go for your car needsHighly recomendedWith friendly and honest staff
I must reiterate the fact that vic and the guys Awesome! Their level of professionalism is 2nd to none! Thank you guys and the Crew!
Time was over 2.5 hours with no heads up, no service, Maybe they just thought I was there to hang out. Victor needs customer service skills and the new girl needs training as well
Very helpful group here. They give you an accurate time on how long things will take and fair pricing.
I have no complaints. Everybody was helpful. And service was prompt. I will be back again for my auto services.
This place has been always my favorite; their quality of work, good price and kindness. Today I went there for flat tire, and saw Grand Opening so I was bit worried they might changed... Mike was there! He had had health problem but now he can be with new guys. He even remembered my previous car. Well, this shop stays top of my list. :-)
Very nice customer service overall...they have coffee and TV too in their waiting room ...I will highly recommend this place for tire work...specially a guy named Mike, he is soo cooperative and helpful...meet him if you are going there...
Quick service. I was impressed with how I was greeted, told how much I would be charged, and everything was done better than just average service.