Im updating my review from 1 to 5 stars because the excellent service I received from Vision Global WiFi installer Cody. Cody made sure our service was not just up and running but set it up to get the best range throughout the house and have great suggestions. He was very personable and helpful. He made sure my devices were connected and tested the speed. Thanks Cody!

I am so elated to have Vision Global WiFi available in my area now. Always appreciated their ethics as a company and was desperate to get away from the big name monopoly stranglehold. Wayne was an amazing tech. He gave me a heads up call when he was on the way, showed up promptly, was friendly and genial, and worked diligently and patiently even in the terrible rain that beset us that day with nary a complaint. He made an excellent impression and represented Vision Global WiFi amazingly.

Ive been a proponent of Sonic for many years. The company earns nationwide accolades for protecting customer privacy.I just helped some lucky clients switch from AT&T to sonic gigabit Internet. Sonics fiber to the home delivers lightning speeds at an unbelievable price. The installers Tim and Derek were awesome.

This is my 2nd time renting a portable wifi device from them and theyre great. I have it delivered to my house and it always arrives on time then when I send it back I always get en email when they receive it back after I return it. The speed of internet is good and the service is very good.

Update: I have spoken with a representative and got my refund. Although it wasnt the kind of support I expected, I still managed to get a refund on something I couldnt use. Thank you, Vision Global Wifi team.My feedback still remains true and honest. I think you guys are good people, but the business practices need to fundamentally change before I would ever trust you again.Not fun to almost lose my money over something I couldnt even use.2019 review:I ordered a wifi device from this company, and checked that there is coverage for my choice of network.Before I went on the trip, I tested it and it worked just fine. When I got here, the signal was terrible and the speed was even slower than the most basic Internet plan here.The support I got was pretty good, although it was a little annoying that I was only referred to as Customer. I did my best not to let this get to me.They offered to reset the signal and send me a new device, which didnt work. Then when they called me, they said there is no signal where you are!There was a lot of coverage for T-Mobile in Mammoth Lakes. Its dark pink! My T-mobile phone works great here, and I shouldve used them instead of this company.I asked if they could send me a refund at all for this, and they said Nope.So, here I am. Warning others that if you rent from this place, they dont give you your money back even if you did all the things you could to make sure it did work.Its a damn shame. You couldve made a lot more money using basic business practices, but you resort to scamming others by not offering a refund.Good luck.

STAY AWAY FROM VISION GLOBAL. Day 4 of my 7 day LA/San Diego trip i never got anything over 0.6 mbps where i was told i should be at 150+ mbps. Email takes a day for a reply and only on business days, all the solution they have is restart the thing and see if it gets better... it never did. They blame the signal bring weak...... even in downtown LA. Tried communicate through FB, and they rather spend time to erase my comments, than emailing to try to solve the problem. If they cant provide proper service in their home town imagine what they will offer outside of USA. I ended up using roaming data everyday from my own cellphone service provider.

Colors do to the over one phone calls receiving where I am to take your call please leave your name cell phone number the message due to the enquiries of our technical issues we provide any porgy and 3-g due to the terms and conditions of the zone that youre in and the provider thats in your area not all areas cover 4G LTE or us data so were providing or services that we have the rest of them theyre just interlinks to help you out you guys have a good day and a better tomorrow thank you for choosing providers bye for now

Really want Vision Global WiFi, but still not available on Madrone Ave in West Portal. No time estimate despite regular calls and online posts. Finally signed up for another year of Comcast. Unfortunate that I cant get a timeline on your expansion plans.

We paid for 4G service. Received 3G most of our services. Plus unreliable service in Rome, Italy and Paris, France. Not recommended if traveling to these countries. You are better off utilizing restaurant and cafe wifi. Would have given 1 star; but given 2 stars for responsive customer service. Excellent customer service. Unsatisfactory internet service. Not worth the price. Please check other service providers

Vision Global WiFi rocks my business with screaming internet speeds all the while Im supporting a local business.

Affordable, but problematic in the UK.Rented for 10 days with 4G Advanced, 1 Gb of High speed on top of unlimited. But once you hit that 1gb, they throttle you HARD. I mean it was almost impossible to load anything afterwards.We were in the city and it took FOREVER to connect. Some days I just didnt use the damn thing and only connected to local Wi-Fi spots in shops or cafes.

Vision Global offers awful customer service and unethical business practices. Its a shame they dont put the customer first and would rather charge them excessively just to make a profit.