This is probably the best carpet cleaning service that I received. Adriana was really nice on the phone and help answer all my questions. The carpet looks so clean and smells fresh. I called them back a week later to clean my couch.
Flat out liars and false advertising and guaranteed they will pay money to have this review removed. They came in and the guy charged me $230 dollars to clean 2 area rugs. I left the house and they left 10 minutes after me before me. When I got home all the rugs were stained and the rugs took 2 days to dry everything they advertise is complete BS.They say they will have the guy come back out but he will cancel and reschedule continuously. Dont fall for the green certified because I can just about guarantee that they will not be able to provide any certification.I can see other people have had the same experience based on the pictures yet the reviews have been removed.My recommendation dont believe the green this green that they use the same thing as everyone else just false advertising and lazy and unresponsive employees.
I love it and I recommend stopping by
I had a groupon, and called hoping to get an appointment this week. The nice fellow on the phone got me an appointment TODAY! I have pets, and the carpet is (was) really awful. Darren Edgar arrived on time, and did a terrific job with everything. He was efficient and fast, and while I knew all the stains wouldnt come out, Darren did a far better job than I could have hoped for.I will definitely use this company again as this experience is by far better than the last carpet cleaning company I tried!
Excellent job
Shame on you Mark.... tell me one thing over the phone and show up with extra costs everywhere. Waste of my time and money... EVERYONE DO YOUR SELF A FAVOR... use a family owned business, someone that understands customer service and the value of it. I called Mark when the tech tried to tell me there were additional fees and he got loud with me and was opposite of professional and helpful.
I used the Groupon deal for the rooms and the guy gave me a quote on the stairs and I agreed but after the guy completed his job I received a bill twice the amount($82 for 20 steps), and they told me that their first quote ($37) was for regular cleaning and they did a deep cleaning in my stairs!The service was fast and good.
We are very happy that we located a honest upfront company like Chem-Dry. They were very professional and worked hard to get the dirt and stains removed. My friend recommended them and she was right on about them!
Great job. Sofa and area rugs look great. Will recommend to my friends. Thanks Chem-Dry Clean Masters.
Do not use this carpet cleaning company! Very unprofessional and rude manager on the phone told me that he would not honor the Groupon that I purchased because it was for my office. The manager would not work with me at all and lied to me and told me that they do not service businesses. When asked if I paid in cash if he would service my business, he said yes, definitely. This company is a scam and does not operate with integrity.
Bought their carpet cleaning services on Groupon. Found out AFTER the purchase that it wasnt for a deep cleaning but rather a maintenance cleaning. The poor business ethics in their marketing was enough for me to decline their services and return my order. They should be more up front with their advertising, instead of selling a cheap service in hopes of up selling once the customer realizes they didnt purchase a steam cleaning.