Do not lose your time with them, they didnt respect appoinments, need a little of professionalms, I called them last wendsday (6 days ago) for appointment, and when I arrived today they told me that I didn’t call

Excellent service, Mido is the best!

It was a quick visit for a insurance claim fast service.

Their service is always great and they do what theyre supposed to do to get the vehicle back to you in a timely fashion 10 stars for this place

Great job on repairing my car.

Always great service and excellent work. Friendly and accommodating. Car looks new.❤️

Excellent repair job done on my car!! Only reason I didnt give them 5 is because of delays and wait time in lobby could improve.

This place is awesome.. This is the only place i go for service. The staff is excellent, friendly and helpful. They truly care about their customers.

Very nice and friendly

Easy seemless experience. They helped to make a difficult situation more bearable.

Sam is a friendly personable man. He gave me a better price than any other auto-body shops that I checked with. My car had a lot of damage to the front right corner, bumper and under the hood. I was blown away by what an AMAZING job they did! They made my Honda Accord look brand new even though its a 2012. Their work was meticulous and I felt completely assured that everything was done perfectly after Sam went over everything with me.The work that they do is definitely high-quality. There are some places that do quick jobs and use cheap parts/cheap paint etc. Sams place is not one of those. Sams shop does thorough, high quality work. When I came to pick up my car (after it had been repaired) -- Sam made sure that it was cleaned extremely well. Also, I noticed that the paint on the whole car had a nice shine to it! My car looked better after being worked on by Sams Auto Land than before I even had the car accident/damage to the car to begin with.After they brought the car out to me, I just kept looking at it in their parking lot because I was so happy to have it looking so much better than before there was even any damage to it. Now and then, I will find myself looking at my car and being in awe at that it looks like I have a new car now! I normally do not write reviews, but I was so IMPRESSED with their work and Sam was such a great guy to work with that I personally wanted to write a review. If you want great quality work for your car, I recommend Sams!

Great work and service too, thanks

Great customer support. They kept me updated with the status of my car. They delivered my car one day ahead of schedule and they washed it. AAA had recommended it, and Im very happy they did.

Great and quick reliable service and staff

Hi there I brought an 2011 Toyota Avalon in forrepair. I picked car up on rainy day, Jennifer took picture of replaced grill, then Andrew tried to say thst I broughy it in like that., when in fact Toyota does not use aluminum grills on top of the line avalon they use chrome plated grill. After a few days I noticed that the front grille had been changed. After rain cleared I took vehicle to get detailed. The person that details it all the time noticed the Chrome Plated Grill was missing, we also noticed that they put a 30 dollar aluminum grill as replacement. I emailed then called Jennifer regarding the vehicle that also the bumper was not correct it is shorter and changed the look and dynamics of the car. They also did not repair the loose sides with edges sticking out and Gap in frame the other in sured caused while She rammed into me at standstill. I recommend that others do not do business with Sams they ignored my cars, after state farm paid them. The bumper that they put on has a gap in the line of car. I went down yesterday spoke with rude Andrew, he brings out photos of the grill after they replaced it. I have the true photos. My intention is to file police report regarding the stolen items against the owner and also take them to court for repairs not done to vehicle also, incorrect bumper, grill. If my accident attorneys recommends or gives me ok I will sue them and take my originals photos in.I will sue for pain and suffering also.Do not do business here the work on my car is horrible

Job was late one week but the paint job was great.Car was really duty inside and my car battery was loose, my car didnt start after I left the shop.. Customer service was bad and shuttle service never came to pick me up... Terrible comunication.

I went to this company for simply an estimate on auto repairs and just that short engagement was a horrible experience. The cost was astronomical for mere body repairs. How do the cost of repairs surpass blue book value of the car? I was told almost 3000 for paint alone. Keep in mind I have received 3 additional estimates and even the dealership was significantly cheaper. Even worse than that was the CUSTOMER SERVICE, or lack thereof. Does the company get business outside of insurance claims, because the way the young man treated me as a paying customer was atrocious. He literally said to me you tell me what you need repaired because I can always find alot of stuff and it will get expensive. Who says that to a paying customer? He was sarcastic, rude, impatient, and even as he first approached me, uninterested in helping me. He was also quite UNCLEAR with his information. He needs to NOT deal with customers. Perhaps the BBB or some of the companies they are contracted with need to be informed of their customer service. I think if they are dealing with people in vulnerable times such as with insurance claims, CUSTOMER CARE is important. Normally for a visit so short, I would have ignored the associates disposition but I had to review this experience. It was not pleasant at all.

They were rude and pricey

Great Service

Great

Good people, polite and helpful regarding all the steps to your car repair.

Loved the way they took care if my car. Every situation is different but they showed me sympathy as if they felt my pain my car pain. We all love our cars I mean they make our lives 10x better. Anyway they are very friendly and keep you updated on your car status. Email, text, call they make sure you get your update right when it happens.

Best place to get your car fixed.

Great customer service!

Hands down the best auto body repair shop in the South Bay. Amazing and friendly staff.

Terrible customer service. I went in for an estimate. After waiting 20 minutes I asked when someone would help and I was told the guy sitting at his desk the whole time would be with me shortly. He continued to just sit at his desk and did not budge or even acknowledge I was there. There are plenty of body shops around. Stay away from this one.

Worst place to fix you car! they replace the front fender in my car and they didnt put back the liquid container for the windshield wipers and the paint they used wasnt the same color so i went back and the guy who fix it, was hard to reach, and also i had to make and appointment, also they only fix one thing and i had to leave the car the whole day so they can work on it, and i need to comeback another day for the paint. I feel disappointed with the way they work!

I went in to get an estimate and ended up paying $1000 for storage fees, $125 per day. This is a very dishonest body shop. The organization I work for will never do business with them again. I hope this review will prevent at least one person from getting done like that.

Great customer service but over all very professional work done in my new car.

Id not leave my car with this place,Worst service ever, not recommended

Excellent work and great staff. Lifetime warranty on their work it doesnt get much better than that

Sam has agreed to replace the mirror they installed. Still waiting for the job to be completed.

Art at this place was rude and not a professional. He needs a serious customer service training, if he can learn anything! We took our car to someone else as he recommended!!!

My car came out better than new

Best in the land of car repairs. Great staff

Worst place to get any repair. Rude staff. Horrible service

Over price for such a small service.

The best Auto Body repair facility in the South Bay area.

So far I was greeted by a very nice receptionist and a very kind appraiser, looking forward to see what happens after repairs are completed. 😉

This place is amazing

Ok place but have to check out the work ?

Such professional work!

Their work is AMAZING!

Friendly, curteous and very helpful

Best insurance company

Good people!!! #1 baby!

Very professional team, first-class service, let me repair the car, no worries, absolutely reliable place, highly recommended

Its the worst place where you can take your car, I took it in December 2018, its April and still my car is not right, and Ive already driven it like 5 times and even my car is not good😡😡😡

Good service I guarantee