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Orozcos Auto Service Garden Grove
12776 Nutwood St, Garden Grove, CA 92840, United States
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Orozcos Auto Service Garden Grove

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Bo
Review №1

Paid $450 for new tire rod install, tire alignment, and ESC sensor reboot. They did a 30 point inspection that identified deep crack on inside wall rear tire and provided 3 price quotes for diff priced/quality tires. They will offer to drive you home and pick you up after job is done. They communicated excellently with with updates and options. Overall, yes the labor cost may be a bit higher but if your a fan of quality work, communication, and customer service...give them a try!

Mu
Review №2

I went Orozcos Auto service for pre-purchase inspection. I am very satisfied with their honest and caring service. I will come here if I need a mechanic even though I do not live around this area.

Ci
Review №3

Very friendly and professional. I feel theyre very honest as they told me there was a repair that needed to be done but not immediately and it wouldnt affect anything. They said I could do it later and it wouldnt cause any damage but I decided to do it anyways. I trust the guys at Bobs, which is saying a lot as I am a single older woman. They never make me feel like theyre trying to take advantage of me. Thank you Bobs automotive for your excellent service practices.

Ka
Review №4

Great service and very knowledgeable mechanics. They always call with updates and explain everything in detail so you know what is going on. Would definitely recommend Bobs to anyone in need of car repairs. My car has been a mystery when I have taken it elsewhere thanks to a AAA tow and recommendation but left that place and took it on over to Bobs and within a day they knew what was going on and got it back to me fast.

da
Review №5

Went to another shop that was closer to us and was told it could be everything under the sun despite the fact that we knew we needed a new belt. Found Bobs and called. Had a good feeling from the phone call. They agreed it was the belt, Frank skipped his lunch to fix it, offered us air conditioned waiting room and went out of his way to make us comfortable! Thanks to Jesse and Frank we were at the beach in an hour.

Te
Review №6

Very timely repairs, internet access so can work while waiting for the repairs to be completed. Courteous staff. Honest estimate.... Bryan stood behind his estimate even though the actual repairs took MUCH longer than expected. I have strongly recommended Bobs Automotive to my friends.

S
Review №7

Brian is amazing and his team is awesome. They know their stuff. They are kind and knowledgeable. They are there for me always. I recommend them highly. And have already recommended them to my friend who was having horrible problems with her mechanic or auto shop.

De
Review №8

Best place Ive been to for automotive needs. Friendly, honest, caring, easy to talk to, answered questions, clean nice waiting room. Price was good, everything done and more.. went in for new catalytic converter and they even checked the tire pressure on all my tires including the spare... very impressed and one happy camper. Highly recommend and have already done so!

TI
Review №9

Great place with honest people that explain everything to you. Treats you like family and care about your car and makes sure you understand everything that is happening. I will bring my car here and tell my friends that this is the place to bring your car.

My
Review №10

This shop is one of a kind. Brian was upfront and honest when it came to my cars repairs. He was very knowledgeable about the issues that my car is known for. I highly recommend this shop for all maintenance and repairs. Thank you Brian. My family’s fleet will keep going to you for everything

An
Review №11

We have been going to Bobs Automotive for a long time. Their service is terrific. They are very trustworthy and let us know what needs to be completed and if there is something that can be done later. This helps when I have all 3 cars getting serviced..highly recommended ..

No
Review №12

Brian and Ricky were were amazing! Answered all my questions and were very honest and professional. Words cant explain how happy I am to have found this place! Ill definitely be notifying my friends about Bobs Automotive and I will be coming back! Thanks guys!

ma
Review №13

People generally think automotive shops are of questionable reputation. This particular shop weve gone to for years. Theyll give you an estimate ; if its more than you can spend, theyll work with you prioritizing most necessary to repair and leave other things undone to another time. Not pressure/actual honesty

Th
Review №14

Ive been a customer for 20 years. Since Dan retired and Brian has taken over he hasnt missed a step. I have received the highest quality service and I am always well informed before work begins on my car. I would recommend Bobs to anyone I know and meet.

Je
Review №15

Very knowledgeable owner who is very honest and ethical about what he recommends you do for your vehicle. Bobs has worked on three vehicles of mine & the service has always been top notch. I used to think you had to go to the dealer for good service, but a bad dealer experience got me to Bobs. Cant recommend Bobs Automotive strongly enough!

Br
Review №16

Bobs is a quality shop with quality mechanics. You have to realize... this is not charity. these guys do this day in and day out, and they are straight pros at this place. what youre paying for someone that will absolutely do the job right.Quality certified mechanic shops charge $100 an hour average for labor. That may be a tough pill to swallow.Do it yourself or have your entry level mechanic friend Do it for you. maybe you guys fix it right, or maybe you spend a bunch of money and your entry level buddy who thinks he knows more than he does screws something up and now you have beef with your friends and/or family.Or you stop being cheap when it comes to the single most useful possession that you have, and go to a place like Bobs thats been around many decades. You dont stay in business that long these days by screwing people over.

Ka
Review №17

Friendly staff. Easy to make an appointment for anything you might need for your car. Let Brisn know when youre coming in. All work is professional and timely. Youre FAMILY not just a customer or client. Three years of coming to Bobs. Great guys who know their skills to fix your car so you can hit the roads again.

Be
Review №18

They were very helpful. Completing a detailed pre inspection before buying used truck. Went over the issues, gave realistic costs and overall thoughts on vehicle. Extremely satisfied great service

Da
Review №19

Everyone was friendly and professional. They were extremely thorough and explained things so I could understand. I would highly recommend this shop to everyone. Honest, fair, and reliable.

Da
Review №20

Best place for Oil change honest quick turn around and great prices

Ka
Review №21

I have been a loyal customer of Bob’s automotive for years! The service is top rate, all mechanics are professional, and their experience is top notch.

Vi
Review №22

These guys can fix anything! But classic cars and muscle cars are their claim to fame. So if you got a classic car oh youre rocking a muscle car you couldnt do any better then you guys Bobs automotive.

Ti
Review №23

Good serves and they are fair and friendly. I am glad I found a honest place to take my cars. I would tell everyone to go here.

Pa
Review №24

These guys are amazing! They really take care of the customer. Plus reasonable prices.

Ja
Review №25

Brian and the other techs were very thorough in the diagnostics and repair of my vehicle. They were very helpful and very knowledgeable and I will definitely recommend them to my friends and family. Thank you Brian and staff

Es
Review №26

Hi I am so lucky I found you to wrench my car. I have always did it myself because I was afraid of mechanics now I am a old lady with no strength. These are the best guys around and believe me I did the research. I am so happy I never seen more fair this is Marcie and you guys are the best

ac
Review №27

I was introduced to Bobs Automotive in 1993 by my then-girlfriend. I needed work done on my 89 Sunbird, and was leery of the work Id had done by name brand auto stores prior to that.Over the next 20 years, Bobs Automotive proved themselves to be as reliable, dependable, and friendly as one could ever ask from an auto service. They kept my 95 Corolla in excellent condition until 2012 (when I was ready to upgrade to a new vehicle), and my 04 Corolla to this day.I lived within walking distance, but they always offered me a ride to or from their facility, especially in poor weather. They always gave my cars a once-over, whether they were in for an oil change or something more serious. If they found anything of any severity, Dan, the owner, would call and discuss it with me -- I never once showed up to a surprise bill -- and together we would determine whether or not I really needed it worked on right away or if it could wait. Many times Dan would tell me, I think you can probably put it off until next time ... and never once did this advice come back to haunt us.Likewise, during the handful of times where something was wrong that Bobs didnt have the proper equipment to handle (such as, I believe, flushing my air conditioner system? Something like that), Dan would recommend different mechanics in the area, and tell me what price I could likely expect to pay. He would then leave it up to me as to the final choice of where to take my vehicle, but his suggestions panned out every single time.When it finally came time for my family to move away earlier this year, we knew we would sorely miss living so close to a trustworthy mechanic. If it werent so impracticable, we would be seriously tempted to continue using Bobs Automotive even from 20+ miles further away.If you live in or around the Garden Grove area, I strongly recommend Bobs Automotive. If you are a do-it-yourself mechanic, sure, I imagine you can find cheaper parts and take matters into your own hands. But if you are less comfortable with automotive maintenance, and yet want the ease-of-mind of a reliable service, you will have difficulty finding any place better than Bobs Automotive.

Bl
Review №28

I went there three times expecting to spend big money on repairs. I walked away twice having spent no money after Bobs automotive found only minor issues. Great service and a low-cost!

Ja
Review №29

Ive been using Bobs Automotive for 10+ years. I wouldnt go anywhere else. Their mechanics are the best. Brian (the owner) is a straight shooter & never tries to up. Sell you on anything you dont need. All the guys there are #1. Jason, Jesse, Charles, Frank, Bubba, etc make up the ONLY people who I would let touch my car, Surbaban, & Hotrod. If you only want the best & highest quality with the best (& honest) pricing....youll find them here. Theyll even pick you up after your car is done, as well as drop you off while your vehicle is being worked on...for no extra charge. Stop looking for a place & people to take care of your vechicles....you found them right here. Give em a call & youll never need to look for another place to go, youll be with them & in great hands from this point on.

jo
Review №30

Great place. Brians the man.

ci
Review №31

They were great. I needed an alternator and they found one a great price and less than 3 hours later I had my car back.

Ge
Review №32

They were great got me in and out really fast and work was done great so far. like the guy said at the 5th floor as he jumped out the 6th floor so far so good

Pa
Review №33

Fast work, super friendly. Have now been here a couple of times, super honest guys. I will be going back again.

Re
Review №34

I really enjoyed meeting Ricky. The guys there were really friendly.

Ch
Review №35

Great place to get your vehicle fixed,very professional. I recommend this place if you have vehicle problems.

ch
Review №36

Brian and his crew know exactly what to do! Quality and fast service everytime I am there.

Bo
Review №37

All of the guys are very knowledgeable.

Ri
Review №38

I called for an estimate for a broken throttle cord in my car. They called me back saying it was going to be 165$ to 175$ part and labor. I felt like that was a rip off. The part was only 25$ so i just fixed it myself in 30 min. Everything runs perfect. If they would have gave me a fair price and everything went smooth i believe they would have had a good customer with all my project cars i would have like to fix. They sound very nice and trustworthy but dont be fooled. Business must be good or they didnt want to work on my car.

A.
Review №39

Bryan was totally rude on the phone. Suggested i should go somewhere else to fix my vacum leak. Which is very surprising to hear from a manager whom in goodfaith should have customers best interest in mind, but apparently not for this vulgar fraud and crook-like manager.

St
Review №40

Brian and the guys do a great job on all my repairs.

Ro
Review №41

Brian thanks. So Im going to keep this short and sweet just like how they got me back on the road thank you guys will recommend to anyone

Tw
Review №42

Longtime business. Prices high but so is quality.

ju
Review №43

They diagnosed the problem and finish the job quickly! And Friendly !

Ro
Review №44

Very knowledgeable, friendly and honest. I would highly recommend them.

As
Review №45

Great service, great price, so helpful!

cy
Review №46

We have been dealing with Bobs Automotive for the past 20+ years when Dan ran it. Now Brian runs the shop and couldnt be happier. Recently took a potential car to them to do a pre-purchase check up on a car my son was thinking of buying, it looked good on the outside, but the carfax showed some possible concerns. Brian had one the techs check it out and came up with some real concerns. Advised us on what the costs would be and advised us to walk away from this one. Sure glad we did as the repairs and required maintenance (that hadnt been done in years) would have cost us the same as the price on the car. THANK YOU GUYS!!!

Ji
Review №47

Good service...will explain everything to you if you like. I trust these guys for general maintanence on both domestic and import cars

Gl
Review №48

Although its been a 5hrs wait with no appointment. They do a good job!

Ke
Review №49

Good work at good prices..

Ju
Review №50

Good prices and offers financing

WE
Review №51

Its not Bobs anymore new ownership.

Ro
Review №52

They do outstanding work

sh
Review №53

Great service

Ra
Review №54

Excellent friendly auto service

To
Review №55

Always great work

Ro
Review №56

Good job by all

Th
Review №57

Great job

Information
40 Photos
57 Comments
4.7 Rating
  • Address:12776 Nutwood St, Garden Grove, CA 92840, United States
  • Site:https://orozcosgardengrove.com/
  • Phone:+1 714-537-0076
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto radiator repair service
  • Truck repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–4pm
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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