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AC Exchange Auto Air Conditioning
10542 Stanford Ave, Garden Grove, CA 92840, United States
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AC Exchange Auto Air Conditioning

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Ja
Review №1

Where to begin?! I have nothing but praise for this shop and its employees. They are experts in automotive AC but also great to work with. Jose went out if his way to explain everything to me in a way that made me feel like it mattered to him that I understood. He took time to show me the parts that needed repair and was honest and upfront with me about the diagnostic process. AC units are complex, and one or more parts often depend on the efficient function of another part. Here is where you must take a leap of faith and be dealing with a shop that you can trust. In my opinion, AC Exchange is just this type of shop.

So
Review №2

Shop quotes one price over the phone. Obese short gentleman was rude and had an attitude, and when greeting customers.Their price went from $30 over the phone, to $65 in person. To $165 when they found out, I didnt want a diagnosis, just the solution of a recharge.Overall. Stay far away...Once again... do not take my word for it.. go experience this behavior yourself.

ru
Review №3

I was looking for a AC Repair place near me when I came across AC Exchange. I gave them a quick ring, the receptionist was very quick to answer my question and quick to give me an inspection fee. I took my 2016 Silverado 1500 WT, because I was having air flow issues. Jose, the mechanic on my truck, was very helpful and consistent with his turn around times. They inspected my truck, the air ducts were clogged, they cleaned them and boom problem solved. Now I have cold, not cool, but cold 🥶❄️ air flowing. These guys are great, fair prices and quick turn around. Definitely recommend.

Ka
Review №4

Fix my A/C for a fraction of the price of the dealer. New compressor and condenser installed on Buick Enclave, done on the same day I brought it in. $1,100 out the door. 1 year warranty for parts and labor. A/C now induces hypothermia in passengers. Great, friendly service.

Ga
Review №5

This guy will bring you in for only 85 bucks and then when you get there you’ll find out that you have to pay for diagnostic and have to wait an hour and a half just to get diagnostic donewhen I told him why you didn’t tell me does begin with he said well you didn’t ask direct questions. I would be careful make sure you ask him everything before you start using themWas not professional and he asked me to leave after I told him that we live in 2021 and he needs to have clear communication with clients like myself who drove two hours to get to this place .I definitely would not recommend this company to anyone due to poor professionalism and customer service

An
Review №6

Gave me an incorrect diagnosis, he wanted to charge me 550$ to fix what he claimed was wrong.I fixed it myself, 30 minute job, and when i brought it back to tell him he gave me the wrong diagnosis he wanted double to reinspect my system.He obviously did not run any actual tests and the diagnosis he gave me i could have given him myself.I then took it to a reputable shop which ran various tests and they found that my system simply needed a recharge.Take your car here insteadDaytona Automotive2110 McFadden Ave Suite A, Santa Ana, CA 92705Youll pay more for the initial service but you will actually get your problem solved!!!

Je
Review №7

Good folks. Thanks Jose👍 AC working great!

Ya
Review №8

They were really nice and fixed my account in 4 hours and it was almost $500 to fix it not bad

Vu
Review №9

Came here to get an ac compressor for my car. Cost more than other places for a rebuild one. The compressor has no warranty because I didn’t want them to install it (why because I didn’t want to loose another leg) They made me put down 40 bucks deposit for the core.Here’s the trick: they slap the tax on the 40 dollars core deposit (which they are not supposed to). About 7 hours later I came back to return the core. They gave me exactly 40 dollars back so I reminded them that they need to return the tax money too. Without saying anything they silently doing some calculation and return the money to me.I’ve been here a few times. It’s always the compressor when you bring your car in. The workers in the back are nice but the guy upfront is all about money. I won’t come back here again.

Ed
Review №10

Went to get my car serviced and they took the time to explain exactly what the scope of the work would be, and they did just that also very nice people .Much better experience than going to car dealership. They are very honest and fair

Bo
Review №11

These gentlemen are sincerely committed to giving the customer 100% of what they need ( and pay for). Not only are they patient and courteous, they share their expert knowledge with you, so you understand what caused the problem, and how to permamently fix it, instead of merely putting a bandage on it... Ive never experienced such proffessionalism and courtesy for auto repair anywhere before, in the 52 years that Ive been driving!

Re
Review №12

I had a hard time finding a clutch coil instead of the whole compressor for my BMW and they had one in stock. It was a good price at ~$34 and fit. Saved me from having to buy a new compressor. The only thing is that the plug on the new coil didnt fit so I had to splice the old one on but that is easy enough. Thanks again.

Gh
Review №13

This place is fully equipped with specialized technicians that have no doubts on recognizing the problem, examining it, and determining the right solution. On top of that, Allen was a nice guy, and cares about his customers not only during the process, but, also makes sure that they are satisfied with the competitive prices.

Ro
Review №14

Great service. Fast and priced better than expected.

Ri
Review №15

Fair prices and fast service... What more could you ask for?

G_
Review №16

Great place very honest, and reliable. Competitive prices, and good warranty. This places has a great group of ac technicians, and it doesnt hurt that AC is what they do.

To
Review №17

Jose accepted my 92 F150 on a Friday afternoon at 4 pm. I got this truck out of state so it needed conversion to R134a refrigerant. He quickly and expertly did the conversion and advised me of other issues I might want to repair in the future. All that and he was $250-300 dollars less than prices I was quoted by other garages. I am very satisfied with this shop.

Sh
Review №18

AC works great and the service was perfect. Thank you

An
Review №19

I was referred here for an evaluation of a 89 BMW with non-working AC since I bought it three years ago. It was the original R12 system.Joses team offered me a conversion to R134 and a fill for my evaluation for $125. To me delight the system no functions perfectly. Ten Stars!!! And I Uberd to the Stanton DMV during the job and got my Real ID. Score!As a bonus Jose sent me to La Rancherita Tortilleria around the corner, which was amazing!!!

Br
Review №20

We were really hoping to write a good review for this shop until we realized things were missing. Took our car here to get the AC worked on. Thought we were getting a great deal until we realized we were missing things out of our car. I had two disabled veteran parks passes that I use for part of my therapy in a specific place in the dash. But after tear the car apart to look for them, they were nowhere to be found. When we called they said they didnt know anything and they put all our stuff in boxes in the back. If you take your car here make sure to get all your valuables out of the car before you leave it with them.

Od
Review №21

Alan is pretty beta boy but Jose is cool.

Da
Review №22

Rip off charge me $45 because I refuse to let them fix AC leak when I could get the part cheaper and they was selling it to me for. Flip off business

Na
Review №23

I had to have A/C work done on my 2002 Caravan and they did a great job. Im going to recommend A/C Exchange to everyone I know.I will bring my Honda here if it needs to have a/c work.Thank you A/C Exchange!!

Ik
Review №24

Quick and inexpensive $45 diagnostic. Nice guys willing to help the diy crowd.

Da
Review №25

Lots of hard to find compressors for a/c and very experienced people, they definitely know what they are doing exceptional service

JC
Review №26

Well i see we have a lot of good coments but with me i pay $580 dollars and my AC just work for a couple of monts i try to talk to them but they always give you an excuse garanty bla bla bla tnx for nothing!!!

Da
Review №27

Replaced my AC compressor the same day I brought the car in and for literally HALF the price I was quoted elsewhere. Great service and Jose made sure to let me know exactly what was wrong and how much it would cost before he made the repair

Ti
Review №28

Worked for me, super experienced staff

Je
Review №29

They are fu(king rude on the phone after i question about if they have sell some parts then they hung on me up! DO not go there!

Go
Review №30

Great customer service,

Da
Review №31

The lady and man were rude to me came in I wasn’t welcomed don’t go here.

Ya
Review №32

I by pass all the negativity reviews, so i brought in my van to check the ac it turn out to be the ac compressor had a leak the price was really reasonable they even offer a ride to a near by starbucks while i waited so why not the 5 stars now my ac works and im a happy customer thanks ac exchange give them a try

Ia
Review №33

Took care of my ac. OK shop. Could be a lot cleaner though

FA
Review №34

Reliable fast service

Jo
Review №35

A good place to bring your car to when you have a AC problem.

Se
Review №36

He didnt have the part, yet, he referred m3 to a place that had it down the block...

Da
Review №37

They are very reasonable pricing,, and prompt work,,,

Ja
Review №38

Possibly getting car repairs

Hậ
Review №39

Good

Information
9 Photos
39 Comments
4.2 Rating
  • Address:10542 Stanford Ave, Garden Grove, CA 92840, United States
  • Phone:+1 714-636-1900
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Auto air conditioning service
  • Auto radiator repair service
Working hours
  • Monday:8:30am–4pm
  • Tuesday:8:30am–4pm
  • Wednesday:8:30am–4pm
  • Thursday:8:30am–12pm
  • Friday:Closed
  • Saturday:8:30am–4pm
  • Sunday:8:30am–4pm
Amenities
  • Mechanic:Yes
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