I had a great experience at la fitness garden city! The staff is always friendly and helpful. The gym is always clean especially in the locker rooms. The weights are always racked and organized. Shane the general manager is awesome! He’s very patient and welcoming to the gym. Also you can’t go wrong with the monthly rates, so affordable! Loving the spacious gym, plenty of room for floor workouts.

This gym has everything you need, and the staff is super friendly! Joslyn took the time to show me around the gym, and she gave me an in-depth breakdown of the pricing. She was flexible with my requests and patient with my incessant questions too, along with being very kind and friendly. Steven, a personal trainer there, also addressed my questions and took the time to explain to me how his personal training could help me, and he was extremely friendly as well. Great gym, even better staff!

Donvan and Shane was great to me and walk me through everything! They gave me the best rate! The VP Tim is a nice guy too he hooked me and me friend up too! Great gym

Donvan was nice and funny. He gave me the best rate with the best benefits!

Shane is very knowledgeable and professional he is very much in touch with what is going on with the equipment and the gym in whole.

So during the pandemic I put on a few pounds so I decided to join a gym. I searched around for one that was not intimidating and clean.When I entered this location it smelled great and looked clean and I was greeted with a smile. I met the GM Shane and he was cool and outlined various packages to meet my needs. I was glad that he was not pushy and took time to outline all of their cleaning protocols. I ended up signing up for a membership and it has a been about 2 weeks.The machines are well maintained and plentiful and parking is abundant. A all around win!

Ran into donavan and Shane. Huge help getting me set up and both are very processional and knowledgeable. If you ever come in and looking for a new or better gym go see them. They’ll give you all the help you need. Gym is also very nice and clean. Highly recommend.

Best service ever ! Thank you so much.

Gym is clean for the most part. Cleaning staff does a good job. But the gym edict is atrocious. Dumbbells and plates are left everywhere and staff does not seem to care. Can’t find a matching set without having to walk the entire floor. Absolutely pathetic for the amount you pay

Fourth Time I have to come to this gym to close my account and no one is here that can do it. They have been charging me 10$ for freezing the account for the past 6 months. Do NOT GO TO THIS GYM! It’s impossible to set yourself free from it.

LA fitness in Garden City is a really solid gym. I received lots of help from Donavan and Xavier to choosing which type of membership was right for me, and the employees I have come across have been very professional. Overall I recommend.

Dont go this place, they remove my review on another account talking about: Bad environment, irresponsible personal trainers, disgusting contracts and sales.Use ur money well, even throw your money in Hudson river would be better then scammed by unscrupulous sales.

Could be better. Being held together by bobby pins and band-aids. Even after the pandemic they did nothing to improve or fix existing problems ! ! Absolutely NOTHING has been made better that existed before.... bathrooms, lockers, or security inside or out. They tried to charge me $3 for ice. No towels. Pool not cold enough and spa area still dirty not open. Smh. Tiles smudged with sludge and mildew. Staff are rude.

Not worth it unless you’re going to work out at 5am or can spend 4 hours waiting on equipment.Also really disgusting and weights/bars are just left all over the gym without anyone ever seeming to do anything about it.

I like this gym a lot. Nice space, clean locker room but I wish their was a policy for re racking the dumbbells. I have such a hard time finding the right weight

Wonderful Gym! Wonderful classes, pool they have it all! Clean as well a great staff.

Its a pretty solid gym for the price. You might have to wait a little if you go during peak hours but the personnel is attentive and keep the machines clean.

The saving grace about this gym (and perhaps LA Fitness in general) is the price. I pay $35 a month and have access specifically to this gym (I think if I pay a little more a month I can go to any). Ive been an on-and-off again member of LA fitness since 2010. As a teenager, it was great to have a pool and gym available to me for a relatively low price (interestingly enough, 11 years ago I was paying $50 a month -- paying less now for basically the same service 11 years later). The thing about LA fitness is that while you get a lot of services for relatively cheap, its mostly in theory. I say that because if you go during peak hours, you will get the feeling that you are at an overpacked club. Good luck getting free weights. Good luck getting some of the more popular machines, like the row machines. Good luck getting a squat rack. Good luck getting some of those etc. machines like the hip ad/abduction machines. Pulley machines are hard to get even when the club isnt busy. If you go in the very early hours (like literally before the sun comes up) or during hours where people tend to be at work (approx. 11am to 2/3pm), then the crowd isnt that bad. In other words, you definitely get what you pay for. If you can deal with it being very packed during peak hours, possibly not getting the exact machines/weights you wanted on any given day, being forced to go during hours where most people are asleep or work to really get an ideal workout, then it is worth it. Otherwise, it is the equivalent to saying that taking the bus everywhere is worth the metrocard fare -- maybe, but it comes with a significant downside. I should also mention that the staff have, at best, a sort of sarcastic Ive been working for 16 hours straight and am making a joke out of it demeanor -- kind of like a quintessential LI mother or emergency room nurse. Having said all this, simply judging by the appearance of the clientele (especially compared to some other old school bodybuilding gyms Ive belonged to), the amount of those who are serious and/or have know-how are essentially just 1%. The rest of the people who are going are simply people who are going to the gym, even if they dont necessarily realize it. Think glorified public school gym vs a bougie private school PE class (Lifetime)

Big gym, lots of amenities. Shane was up front about how the memberships works and cost. I Will be signing up.

I recently joined LA Fitness and found the Garden City Park location to be too cramped for my covid comfort level. I decided to try two other locations nearby, Garden City and Lake Success.The Garden City location is the only one of the three I felt comfortable each time Ive worked out so far. I couldnt even finish my one and only workout at Lake Success.The manager at the Garden City location, Dave, runs a tight ship and the cleaning staff are top notch. Even my teenage daughter noticed how thorough they were cleaning the equipment during our last visit.

FILTHY! I have been to over 50 LA Fitness gyms across the country and this location is the most filthy and disorganized gym of all of them. Its pretty disgusting and an embarrassment to the LA Fitness Brand.There are 3 main issues with this location:1) Its absolutely filthy and needs to be deep cleaned. There is trash, paper towels, empty bottles, hair balls, etc. all over the gym (see the pictures). Every single machine needs to be wiped down and cleaned underneath the machines as well. I would not be surprised to hear someone getting a flesh eating bacteria in this gym.2) Its terribly disorganized. Weights, plates, dumbbells and everything else is scattered haphazardly about the gym and all over the floors. Weights are not re-racked. In the dumbbell area there isnt a single dumbbell where it should be according to the labels.3) Its not disability friendly. Because weights are scattered in walkways and all over the floor, the gym is a giant obstacle course for anyone in a wheelchair or with mobility issues.At my home gym there is an immense source of pride and both staff, management and gym patrons all keep the gym clean. Its the same case for LA Fitness locations across the country... not at this gym though. Its truly gross and needs intervention immediately from LA Fitness corporate.

WATCH OUT!! They say you can cancel your membership anytime but this is NOT TRUE!!You can only cancel your membership when (1) the manager is present (Monday - Friday form 9-5 (minus lunch break); or (2) by sending a letter in the mail to CA, which take a long time to process. I wanted to cancel and came into the branch, but the manager was not present. I sent a letter, but it was not processed before they charged me again for another month. I still have yet to have my membership cancelled and it is almost time to be billed again.This policy amounts to very poor customer service and it is very tricky. Perhaps this was in the fine print, but it was never explained to me. I was told I could cancel anytime and that is simply not true.Secondly, I was overcharged when I signed up. They told me I was getting a Black Friday deal, but this did not materialize.Please do better, LA Fitness..

Great gym definitely worth your time better than other LA fitnesses around

Great Gym. Membership Team was very helpful and informative.

Great facility. Clean. Modern equipment. Nothing broken or dirty. Donovan on staff was really helpful.

Would be nice if the person that opens up actually gets there to open. Had to wait 45 min until the cleaners actually opened.

I wish they could clean the floor after each class. The floor is so dirty to have a yoga class.

Had an amazing experience at this gym. Kept things very clean during Covid. Great staff too.

Large selection of machines but when something is broken it takes weeks to fix. The members take things like dumbbells and handles and leave it all over the place.

I have been to many of these clubs from Florida to Long Island, this one is pretty nice.. only complaint is even thought there are five racquetball courts, the club lets the league completely monopolize them, everyday from 5p-9p, thats not cool, people cant play, they do noteven make it fair like give the league 3 and leave 2 open for the people who want to play

Absolutely gross gym. I travel all over the USA and this one of the dirtiest LA fitnesses I’ve ever been to. One very obvious thing is that the Return filter vents look like they’ve never been clean so if your mouth and body feel dry it’s because the heating system is blowing out low quality air.It’s a shame that the dirtiest LA’s are on Long Island. There should be more competition so owners try to keep this place nice.10 years ago LA fit was the dream gym to go to, 10 years from now they may be a thing In the past on Long Island.

I will recommend everyone avoid LA Fitness. When creating an account, they belittle you for not signing up with a trainer. They shame you and say you’re not serious enough or that you’re scared. The place isn’t very nice; it smells and the weights are always disorganized. On top of that they charge you 10$ a month during the pandemic as a “freeze charge”??? They also make it hard as hell to cancel your membership. I call to cancel and they say I can’t do that. Then I go in person and they tell me I can only do it on a weekday when one specific member of the staff is in. How is this predatory business still around? Avoid signing up at LA Fitness to save yourself from a headache.

Great place, clean and attentive staff, just one problem is, there is a guy working out on Sundays that love to drop the weights violent, very annoying, thats it.

PLEASE READ!!!The man who signed me up claimed to be able to cancel my membership, within a certain period, over the phone and I wouldn’t be charged. This was a lie and I paid out of pocket for a membership I did not use. Don’t sign up here. The staff will scam you out of money!

Intake was blah. My tour was unexplained just a partial walk through. However I am excited that I joined.

10 days already Reporte. Still out of serviceCarpet on floor deteriorate

I get my work in .social distansing is practiced.The staff is cleaning at all times.

I visited this LA Fitness on a Monday evening and a Tuesday morning. The weights are not put away; they are left everywhere. The closing staff does not put them away, nor does the clientele. The photos below were taken at 5:30 a.m. They charge extra for LA Fitness nationwide members for the privilege of working out here. It may be a Long Island thing... I did not post the photo of the camera domes in the locker rooms... Not impressed.

Almost all other gyms and private basketball courts are open. Why are they still charging the same and keeping the courts closed.

La fitness is like any other gym where you come in, exercise, workout, do yoga, and etc. But personal training is a different scenario. I signed up, first time ever with no experience, to do personal training. The next day I come in ready for my session, and I was told that SENSAO is my trainer and as soon as I met him, I felt like we were friends in the past. He speaks multiple languages like myself, we have certain thing in common, most importantly, he gets me. He has given me advices, ideas, and has taught me the foundation of exercising. He is funny, cool, chill, and very smart. I felt a connection as soon as we met, weve laughed, shared stories, and had a good time. God has placed him into my path to reach my fitness goal and appreciate it a lot. We all want the best of the best, like having the best doctor, well, I advice SENSAO 110% to be your trainer. He is respectful, responsible, honest, genuine and the list can go on. So this has been my experience with personal training. Exercise and working out can be boring, annoying or even painful, but he makes it fun and enjoyable.

Home away from home. So happy they are open for business again..

Love it I go early in the am never wait for equipment very clean and spaced out been to nysc and world gym this is best by far I paid year up front best deal

The facility has a good staff in regards to cleaning and maintaining its gym equipment in its natural form. Clean gym = Happy customer. Nice!

The cleaning staff is top notch, womens locker room always clean. Alot of weights available and female friendly

Almost everything about this gym is perfect. Great location, parking, lots of equipment and space, etc. The only thing I dislike about it is that, they dont provide towels. I know what youre thinking, but, some other smaller gyms do. This could be an added perk for members. Besides that, great place! Includes a basketball court, pool, badminton rooms, yoga, etc.

Great fitness club, with clean atmmosphere and friendly staff! I like that they have a temperature check at the front deck for everyone entering the building. The personal trainers are very helpful too.

Need to fix mens sauna and machines that are broken

First off this is a gym you go here to sweat. e I go in the morning and it looks like there are stains still on the equipment from prior night so you know that the equipment is not properly cleaned due to lazy Gym Members and Employees.

A decent gym. Members there are good people. They could maintain there equipment better if at all..

Excellent love it 😀

Probably the best gym around need to bring back the second basketball court though

FRAUDi have a membership since this gym opened which I never used. i have been trying to cancel it, for no usage, and I was told the easier way to do that was to go directly to the center. I have been going back and forth, but being told that the supervisor was never there to cancel it. Today, i really wanted to have this taken care, i insisted that the cancellation form be emailed to me, which i filled out ta CANCELLATION FORM which i filled online, printed it, to be mailed tomorrow. A few minutes ago, i got a purchase confirmation that i bought a membership. When i inquired by phone, I was told that Ahim Carter, from the Garden City, (which i never met) said that I bought a membership TODAY. I called my credit card company to prevent LA Fitness from ever billing me, and wrote a long letter addressed to the NYS Consumers Affairs to report that GROSS FRAUD. Really? just like that, a contract was made to defraud the customer? I never met, never spoke to that Ahim Carter. i will further report this case to the NYS Attorney General to be fully investigated. I cannot be sitting at home, and someone that I never met is writing a contract using my name.

It is a great gym. It is clean and the people ar friendly. The best on Long Island.

Julian the general manager was beyond helpful, friendly, and informative. His energy and excitement was the reason why I joined this gym!

It has everything you need!

Due to my many training experiences at LA Fitness, I can confidently say Sensao Antoine is the BEST TRAINER there can ever be. Sensao creates personalized programs for his clients to meet their goals and according to the results from the body type assessment. Sensao is highly driven and very professional. He has always been able to work around my schedule and my tough days. With Sensao, I feel healthier and I look the part too ;). He doesn’t only do a job but he is passionate about it and he cares for his client. I remember my first day training with Sensao; he had an entire set up-as always, and in my mind, I was impressed and happy. He was the first trainer to have ever gone that extra mile. He doesn’t stick to simple exercises, he brings a whole lot more to the court. His HIIT workout and circuits are amazing. I always leave feeling lighter and energized. Sensao is the reason I feel motivated to train and the reason I renewed my training sessions after canceling. I highly recommend him to any and everyone. Training with Sensao is worth it!Huge thank you Sensao. 💪🏼💪🏼💪🏼

They have tons of machines here so you wont have to wait long. Great classes and very clean facilities.

Sensao is an amazing fitness instructor it has been indeed a pleasant experience and positive journey. I love his professionalism, responsiveness, punctuality, motivational driven mentor, respectful, patience and encouraging. He is very straightforward about his expectations, strikes a good balance, passionate, supportive exceed my fitness/health goals. When Im struggling with a particular exericse he promptly innovate alternatives incorporating elements to increase the challenge. I like that he doesnt try to push a specific diet/workout regimen but instead performs his initial fitness assessment discussing incremental changes to my diet/goals, tailoring a workout plan to achieve a healthy lifestyle. Overall, I highly recommend training with Sensao as it has been a collaborative process and inspiring experience. Thank you to my personal trainer Sensao!

The staff and management refuse to return your calls and claim the manager is not available when you go in person to cancel. I have not worked out there since the pandemic started and lost everything in my locker when they reopened after closing. They answer the phone and immediately hang up. They tell you that you must talk to the manager but then say hes too busy to talk to you. The place is terrible. Do not even consider joining.

Re rack of the dumbbells would be helpful

Love this place. Staff are very experienced!

Very high-quality. Definitely worth its price

While it is largely known that gyms are at 1/3 capacity..this was never addressed. They would allow me to purchase guest privileges online, and then stated they could not allow guests due to covid 1/3 capacity..I dont care about the covid regulations honestly, but to say someone cannot have a week trial bc of covid before joining for upwards of $175.. but allow a hundred people to pack into the strength training area seems wholly dishonest.The upstairs area was crowded and dirty, with free weights strewn about haphazardly.

Good amount of exercise equipment friendly atmosphere

Good gym. Way overcrowded. Poor customer service.

They they dont fix the banks

Extremely clean place to workout! Excellent staff!!!

I enjoy going to this gym, lots of treadmills, lots of machines and different areas to workout, a wide parking lot and nobody ever bothers me. However I do 3 stars because I have a hard time finding the weights most of the time, since theyre never where they belong so I have to go all over the gym to find them. I was told I can bring a guest and when I did they didnt let him in for free so he had to pay $20 bucks since he did the trip already, I asked to talk to the manager and they said tomorrow but for now he has to pay; FINE just dont tell Im allowed to bring a guest for free, isnt about the money but about the unprofessional treatment from the girl at the front desk, my guest had a bad experience right away so if he was thinking of getting a membership there he regretted.

Very good

7am spin class with Cami is my favorite!! A group of us go every Tuesday and Thursday. So much fun and she explains proper form. Great way to burn calories. Cami is so wonderful.

Easy to see right off of Stewart Avenue servicing Garden City and the adjoining areas of Nassau County. Parking on the Street is available but it fills up fast especially at night and on the weekends. Parking lot is near by. Clean facilities with a wheelchair accessible entrance. Reasonably priced. Credit cards accepted. Classes and One on One training available.

Literally have been stealing money for my friend for over a year

Great gym. I havent been to other gyms in the area, however compare to the LA fitness in the Bronx and Ridge Hill this one is by far superior. Everything has a good amount of space, my only complaint is that theres not enough equipment for lifters. They have an amazing variety but not many of them. If you go in peak hours expect to wait for the equipment to open up.

As I was leaving the gym they asked me to give them 5 stars, and it’s an honest 3- on a good side they have a lot of equipment, on the other side : it’s dirty, the pool is a big garbage, when something breaks they take forever to fix it like sinks in women changing room or the workout machines upstairs, the staff (mostly personal trainers ) are very overwhelming to the point when they just simply annoy you and ruin your mood. When you put headphones on and don’t pay attention to anything as I do it’s a nice place to workout. I decided to leave the review only because as I said they asked me for 5 stars review on google, next time ask for HONEST review :)

Very good considering the pandemic caution needed in the gym.

I’ve been working out here since it opened in 2015 and I can’t think of a better gym on the island. This LA fitness location has the best customer service, especially John Patrick. He was extremely helpful in showing my younger sister around who was looking to become a member. He did a great job of showing us around and really knew all the intricate details of the gym. Thanks John!

I’ve been working out at this location for 3 years. The staff is so friendly and makes you feel at home, when you walk in the door. The parking lot is huge, and the hours work. The members can be a little rough on the club, but the staff definitely does their best to stay on top of things. I would definitely recommend it!

Clean facility. The upstairs has free weights and the downstairs has the cardio and the boxing bag.

The gym is dirty, bathrooms are dirty and if youre a weight lifter, youll have to go downstairs to use the restroom. There are weights EVERYWHERE. Thats the responsibility of the gym users, however the staff should occasionally make rounds knowing most people wont put the weights back. The juice bar is nice and convenient. Ive been to other LA fitnesses are far better maintained.

Just want to give a big shout out and a thank you to whomever turned in my bathing suit and headphones that I left in the locker room earlier this month. You have restored my faith in humanity! If you can somehow contact me, and describe the items, I’ll gladly write you a check.BTW- this location is much better than the Levittown location as far as space. It never feels crowded, and there is plenty of equipment. It is also kept cleaner than the Levittown location.

Other than the racquet ball court &some classes nothing special one of the lower end gyms of la fitness 👎🏽👎👎🏼👎🏻👎🏿

Horrible !!! Dirty and disgusting. Bathroom smells like the NYC subway in the 80s. If you are lucky enough to find soap in the dispenser it’s watered down. Usually no paper towels. Aerobic machines dusty. Hair hanging from spin pedals. Then I got harassed by some emotionally disturbed guy every time I went in the afternoon and the incompetent staff took his side. I’m back at my old gym Synergy. Never noticed how clean it was. I was there prior for 8 yrs and never had a problem. Only left re good price for LA Fitness on my health plan. Back at Synergy for even less.

I sign for personal training with Mr Prince Patel and next day I went in morning and cancelled my program Mr Patel say no problem I take care of you and you going to see credit in 2 to 3 day now I see my account he is charge me two times $ 368.00 in May second charge in June $ 269.00 l don’t have any training with him. I call Mr Patel cell phone I call Garden City fitness center left massage and my phone number yesterday also I call customer service very bed experience on this location

Nothing compares to Camis cycling class on Tuesdays & Thursdays! She makes the class fun and switches it up so each session its something different. She also goes above and beyond and gives pointers on what one can do to reach their health goals! Cami is awesome!!

Why is this place so inconsistent? I called to cancel my membership and they said I had to go in. When I go in to the GCP location they gave me a form to mail in? Then they said if you want it done the same day so that they dont charge me for the month, go to the Garden City location.I go in and the Kelly Operations Manager Kelly said, no just mail that form in. I persisted and then she said she will notate the account, but I still have to mail the form in. She obviously did not care about my situation, and she is management so that tells me about their customer service values.No wonder this place has 2 stars, because of this kind of service.

I love coming to this gym because the operations manager Jillian maintains the cleanliness of this facility. I also came into the gym and missed one of the classes and Jillian sold me on taking the next class. The mall, other shopping centers, and restaurants are close by making this a good location.

Great place to workout. Staff is very friendly and work hard to keep up with the amount of members that walk in everyday, by racking weights and picking up garbage that the members have just left on the floor. Lots of equipment and great parking, I would definitely recommend it.

One thing I was amazed at was how spotless the facility is! I frequent numerous gyms in order to get a different “vibe” every time that I workout. This facility provided the most comfortability, and will be making this my new home gym!! The weights were neatly racked, the bathrooms were spotless, and there wasn’t any trash lying around unlike other facilities that I’ve been to. Thanks John Patrick for helping me out!!

Although Ive had a membership to LA fitness for many years Ive complained along with my fellow members about the dirt and upkeep of the gyms. No one listens to our complains. The instructors are excellent and thats the reason I continue my membership.

I love this gym. Pool, racquetball courts, and its always clean. And the people are friendly. :)

This environment really helped me reach my fitness goals! I recommend something like this for every person looking to reach there goals. The locker rooms are very clean and the lockers spacious.

The staff was extremely friendly and helpful. They are willing to help with any questions you may have. The facility is super clean and my experience here was incredible. Highly recommend to anyone who is looking to join a gym with great customer service and an overall great atmosphere.

Lots of great equipment, for that, it gets a little packed at peak times. Still always able to get a good session in because the place is huge! Good operating hours. 4 stars because the mens room always needs attention and front desk crew seem like they have no souls. A good morning or good afternoon goes a long way somethimes.

The front desk people, Mel and Tevin were very welcoming, great customer service.. just fantastic all the way around. The General Manager, Brian is the go to guy, and very helpful. Last but not least, John, the Personal Trainer is and excellent Trainer!! He is very informative, knowledgeable, very empowering, patient and consistent ! I would come back to this location anytime i have the chance and will be sure to tell all.my friends and family about this location and its great services to their customer.

Was great !!!

I love the Aqua Fit program. The heated whirlpool is a welcome dessert after work out! The personal trainer program is a pricey car note!

Excellent place to work out but the mens room is firlty. I tried it 3 times and it gets worse by each next visit. Told the front desk and all I get was we are short staff. All 3 times. 🤔🤔🤔

Staff is super friendly! Clean and the class had me break a sweat. I’ll be back for sure. Great work out environment

This facility is second to none compared to other gyms on Long Island. They had all the equipment we were looking for and it was completely spotless. John showed me around and he was amazing!!

I went to check out the Garden city location with my mother (who is a member there) before I made any commitments on joining. Everyone at the front desk was pleasant except for SANA. She was rude and clearly lacked customer service skills. I have decided to take my money else where and join Life Time Fitness down the street. It is expensive but the amenities and customer service is worth paying for.