Blew a tire on my overland rig coming thru Gallup. Called around many places and no one had the size tire a needed and wouldn’t even take the time to help me find an equivalent. Gary went above and beyond, took time to look up the size tire I had, find nothing just one but several equivalents and then identified all of the tires they had in stock. Once the wrecker got my rig there, the guys had the old ones off and mounted 2 new tires within 30 min. They even stayed past their normal Saturday closing for me. 3 days into my vacation and the guys at Shaffer Tire saved my trip! Highly, HIGHLY recommend the guys there!
On the road from Oregon had a tire problem. They where the best didnt upsell me sold me what I I needed. Great customer service thanks
The services was fast. I was there less then 30 minutes to buy a new tire n have it mounted. I think the price went up but everything else has in the economy. Good fast service. 👍
I had a blowout on the fifth wheel and called as passing through to just replace all six plus the four on my truck. They had to run to their offsite warehouse for some of them but they had me in, out and back on the road in no time. They did a great job and the brothers who own the place are good people. Highly recommend them.
Love the fast service. Very respectable establishment, clean, efficient. Great prices and was a quick last minute tire change. Thank you very much.
They dun fix em up my tire, real good. I thank you very much!
Im gonna give it to you Straight!!! Shaffer tires are Awesome, employees the guys.The owner are great. but,if they say there busy,to have tire Alignment..I dont see 👀 any lines back up for Alignment there.If you pay right out front full cash,not charge for tires you should be able to get Alignment. The problem with ALL Gallup Tire Alignment Shops..Have somekind of ExcusesThan we have to run around, call to get one or make appt. Who has time for appt these days!! Gallup New Mexico is the Capital of $$ making business. 🤔🤪
Great place, very attentive and the salesman looked very hard to find the type of tire we wanted for our jeep renegade and he found them! So we purchased them...Delta tires a few blocks away couldnt and didnt want to do what Shaffer tire Inc.did for us.
Excellent service! These guys are military friendly and will try their best to help you out.
Were longtime customers and we support our local business men and women. Good place for tire services 👍🏽
Wonderful experience Scott is amazing his staff is best in the business.
Shaffer Tires really helped me..the owner was kind and helpful...he was more then willing to accommodate the fact I couldnt leave my vehicle because of a disability...he got me 4 great tires at a great price along with great service and customer appreciation...I well definitely return for more tires...I give Shaffer Tires 5 stars if I could give more I would do so with no hesitation...
These guys are the greatest!!Traveling across country, I had car troubles. They got on my problem super quick! The parts showed up very quickly as well. Service was excellent!Im very appreciative!!
Some of the employees have rude and sarcastic responses to customers especially if you’re Navajo. Would not recommended.
Great place. When I buy tires I always dont have to make an appointment.
Poor customer service over the phone expected us to be in person for tires while side road blown tire
Friendly service and helpful to customer.
I’d been to five other tire shops before them and none of them could get a tire in a timely fashion. They got me in and out in 30 minutes and were very professional.
Friendly service and they did the work in less than 15 minutes
Very courteous, honest and helpful. Fair price on new tire. Quick service. Would definitely use them again if needed.
Awesome Services, Many Thanks to Gary!Appreciate your excellent customer service.
When you need new tires go see the great Shaffer family. They will take great care of you.
Excellent service and the owner Scott had a great attitude. We were traveling through and had two trailer tires replaced. He got us on the road quickly!
Our first time here and we got helpful assistance in choosing tires. Great selection. I even got a free hat with my purchase. The free hat Im sure doesnt come with all purchases, it just happened to come with the brand of tires that we bought. They put the new tires on our truck and we were off. We definitely would go back again. Just a side note this place is only open up to 430pm on Saturday.
It is the place to go great and friendly service
If you plan on getting your tires changed here and you want to keep your old ones, make sure they are really yours. Had four of my tires changed out with brand new ones I brought in with me and they pulled a switch on two of my old tires that weren’t worn out too bad with two other severely worn out ones they had laying around.I didn’t notice this until a few weeks later when I inspected my worn tires and saw the brands were different.I really didn’t mind if they kept them but they should’ve asked me first instead of leaving me with two rubber band worn tires In exchange for my two barely worn changed out tires. I don’t blame the owner but he really needs to keep an eye on his crew.
Great price. Very Fast and back on the road in minutes. Worth every buck. I called ahead of time and the customer service was excellent on the phone. I called about everywhere in gallup and Shaffer Tire Inc had my tire size on hand and excellent price.
Technician believes women don’t understand vehicles
I got my tires rotated @ Shaffer Tire! Fast service didnt wait! I was in and out!
Great workers, were all nice, my tires and alignment are great😇💛
Good with tire price s
Absolutely one of the best services I ever received. I pulled up at 7 AM before they were even open Schaeffer had all the garage doors open and he was sitting outside on his white chair just waiting for me right after coming from fire stone in and goodwill that tried to sell me $180 tire he did pretty much just a free job took out a nail and sent me on my way and that’s why he’s been in business for 45 years
The guts are great? Always treated me very good. Good price on tires
Super nice. And affordable
Very helpful and always happy to help and always smiling.
I want everyone to know that this business is an awesome place to purchase your tires. The owners and workers go beyond customer service. They are so friendly and treat you like family. Stop on by for great tire service and exceptional customer service.
Quick service! Always taken care of and great tires!!
Best customer service! Friendly and my task was small,but they were fast. Will be a repeated customer.
Purchased 4 tires from Shaffer Tire recently, very friendly, very fast service and good fair prices! Our truck is a smoother ride now. Highly recommend this business!
Gary Shaffer was TREMENDOUSLY helpful and provided outstanding customer service. Their staff made us feel welcomed and we will definately return for all our tire services
Good prices and excellent fast service!
They have plenty selections of tires and quick to get you taken care of and back on the road.Only reason I didnt give a five star, is the waiting area. Theres none.So have to stand around or find a chair to wait on.
Great service. Fast. I was in need of new tires and had only 45 mins til they closed. Only shop that stayed open later and had my size tires on hand. Saved us on our trip. Thanks guys at Shaffer.
Great service
Good service
Very friendly & helpful. Weve got two set of new tires and a cool 2019 calendar. Were satisfied customers
They have good tires at da right price.
Best spot to get tires in Gallup. Fastest service....
Our Christian Veterinary Mission group(comprised of folks from NC, FL, IA, NE, TN, AZ, WA, MA, etc.) was traveling across country in I-40 when we blew a tire/fender on our trailer carrying many of our supplies. We quickly googled places to purchase a replacement tire. When we called Shaffer, they were kind, courteous, and helpful. Within seconds of our arrival they came out and replaced our spare tire with a new tire, checked our bearings, and got us an extra spare in case of further mishaps. I cant tell you how impressed we were with their speed and helpfulness. They gave us a fair price, and did NOT take advantage of an emergency situation. Thank you to all of Shaffers staff for helping us, we wont forget your kindness. I would recommend this business to everyone!!!
We had a slow leak, they fixed it for us.
We called ahead regarding a flat tire that needed repair. When we arrived, we were directed to pull into the bay at which point our car and trailer was surrounded by a crew that would rival a Nascar pit stop crew. One guy had the jack, another guy had the airgun, while the 3rd guy got the flat spare out of our camper. They diagnosed the problem as a bad valve stem. They repaired and changed the tire and mounted the spare back under the truck. Not only did they clear the low tire icon off of the dash, and they checked the sensors in all the tires to make sure they were in proper working order. They also checked the air pressure in all of our truck and trailer Tires! All this was done within less than 20 minutes. The price for all of this service was extremely reasonable. This was the best service I have ever had! In addition to all of this, they directed me in backing up our trailer and directed traffic!
Great 👌 customer service, professional staff.
They actually had the tires I needed and they were fast and super friendly! Id give them ten stars if I could.
Customer service was superb! ⭐⭐⭐⭐⭐
They were fast and didnt have to wait more then 20 min to change all 4 tires
Gave me busy work, then he didnt follow up by returning my call.
The guts are always friendly and helpful
Great fast service.Perfect job balancing wheels
Quick mount, balance and alignment was ($99)
Shaffer Brothers always get it done fast, right and fair. No rinky-dink charges. Straight forward, straight talk. Get it at Shaffers.
Have brought my vehicles to the Shaffer brothers for years. Honest, reliable and fair. Highly recommended.
Very good as always-appreciate service and people-THANKS
Wonderful service. Always very attentive.. they all have a personality
Very friendly staff who were willing to work with me so I was able to get my tires, brakes, ball joints, shocks, alignment, etc. They hooked it up. Thanks guys!
Had tire troubles on rv was told about Shaffer tire. drove over to there shop reminds me of nascar pit crew they put on four new tires gave me a fair price in about a1/2 hour I was very impressed with the service and everyone was very helpful. Hats off to the owner!!!
We had a flat tire on our way to Arizona in May, and they couldnt be any more helpful. Fixed our flat for a great price and sent us on our way.
Super nice folks to deal with. Have never had a bad experience with them.
They have been great taking care of our flats. Quick, professional, and reasonable.
I needed tires badly & today I got them put on within one hour.
Very expensive. Help took his time. Not satisfied.
💯%EXTRA GOOD Staff Worker!...
Took care of business. Professional. No attitude or drama. Respectful. Great and fast service.
No alignments on mondays.. WTH!.. HIRE another technician that will work on mondays.. go to route 66 discount tires, they have an overall better service and prices..
My mom financed tires through Shaffer Tires and I just now tried calling to find out how much is left to pay for a set of tires (im the one paying it) and all i got was someone rude asking what company im looking for (im confused because this is the number all over the website)..he wouldnt let me talk and then it was followed by a quick hang up.. It was almost as if he thought i was prank calling and got angry or something..All im trying to is find out the balance so i can pay it in full...or at least get a lead way to finding the balance or something..
👍
Great place to do business, honest guy
Great service and low prices
Fast. Affordable. & have competitive prices
Helpful and friendly, thank you!
Fast service, kind people, good quality work and price.
They were awesome and great customer service because of Matt
Quick service, friendly. Prices reasonable.
Very helpful, got what i needed & good custoner services, waited but was acknowledged
Great place to get tires
These guys are nice they know what theyre doing in there and theyre fast good place to stop meet the locals
What great service!!!! Work was completed fast and very reasonably priced.
Good people
Been going here for years always the best service. Would never consider buying tires from anyone else ..
Fast and locally owned.
The guys are always nice and knowledgeable.
Service was pretty good..
Fast and great customer service
Excellent!
Very fast service. 👊🇺🇸
Good service and nice people....
Great and quick service, very kind people!
I called them for help with a flat tire and they hung up on me!!!!
Excellent service and prices
Old fart said look like im dumb
Tire repair not so expensive.