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A Classy Autorecovery Llc
Blue Bird Dr, Gallup, NM 87301, United States
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A Classy Autorecovery Llc

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Am
Review №1

Dennis was absolutely the best! He went way beyond the call of duty to help us out and probably saved our lives. He was helpful, kind, courteous and did everything he could think of to help us out. He rescued us in the middle of the desert and hauled us 600 miles. He was very knowledgeable and tried to explain what went wrong with our car in terms we could understand. He is a well of mechanical knowledge. He was able to give us some top notch ideas and contacts. This gentleman is a rarity in the world today as he is one of the last good Samaritans left in the world. This man is 100% trust worthy and on the level. I highly recommend this man and his company.

Vi
Review №2

I was traveling from KY to AZ and had a flat tire. A classy were the first people I called and they changed my tire for me! They (Father and Son) were so kind, helpful and hilarious. There are still good people out in the world! They were gracious enough to even escort us to the nearest Walmart to show us were to get our tire replaced and the closest hotel. They went above and beyond. I’m so thankful for their service as a female traveling alone!

Ca
Review №3

Once I got past a non-affiliated dispatch that took over two hours to contact this driver, things went very smooth. The driver was professional and was forthcoming on time frame. He was punctual and was very helpful in getting my car to the repair place and me to the motel. If I ever am this way again and have a problem, I’ll make sure to call this driver direct

Ta
Review №4

Dennis is seriously the best! If I could give 10 stars, I would! So helpful in a time of need. We were stuck on the side of the road and called for a tow and instead got some helpful hands to fix our truck right there on the side of the road. Thanks Dennis! We are very grateful!- The Burgos Family

Wh
Review №5

Dennis is a great guy. Very personable,Honest and went beyond the call of duty in making a bad situation into a pleasant encounter. You can tell he enjoys what he’s doing it’s not just the money for him. Keep on doing what you’re doing.⭐️⭐️⭐️⭐️⭐️All day

Je
Review №6

We broke down 30 miles outside of Gallup. We called triple aaa we had no luck getting towed. They had no available trucks. We had to call a tow truck who refused to bring us to Albuquerque he said he would drop us off at loves gas station in Gallup. We called a classy auto recovery after 7 pm he was on his way to flagstaff but offered to turn around and meet us at loves gas station and bring us to Albuquerque . He even tried calling triple a so we can go through them but they refused. We appreciate him very much going out of his way. My nephew enjoyed the ride home and had a conversation all the way back. He was such a nice guy. Thank you

Di
Review №7

Mr. Cousins arrived promptly and had my tire changed in no time. He was friendly and professional. I would recommend this business without hesitation.

Bu
Review №8

Came to the rescue for towing matters. Short notice and arrived in a timely manner that was unexpected. He recommended people in mind that could help with the issue and I appreciate that as well. Best of luck to your business and definitely will recommend you to everyone we know traveling and residing near. THANK YOU!

Ja
Review №9

Dennis is the guardian angel of Gallup! He went above and beyond in helping us get our car fixed and back on the road, all with a positive attitude and smile on his face. He’s knowledgeable of the area and a skilled problem solver. Highly recommended. Can’t thank him enough!

Li
Review №10

Dennis showed up sooner than expected, which is a plus for me. He not only got the car started, but he also shared some helpful information with me regarding warranties for any future car-related repair needs. Very friendly and helpful!

Me
Review №11

Got my car towed to town from remote unpaved road, and FAST. Reliable and friendly service!Update: Dennis actually ended up towing TWO of our cars during our cross county move. He and his son were nothing short of amazing during a very stressful time.

Ni
Review №12

Thank you so much Dennis at A Classy Auto Recovery. He was recommended by people in town to help us over a holiday weekend when our RV broke down in Gallup and no one was open. He not only showed up at our camper door, but worked with us w our insurance for towing and found us a reliable mechanic who was available to help us out over the Easter weekend when no one else was. We were back on the road ASAP and it was truly thanks to Dennis.Bless u and call AClassy for help!!

Jo
Review №13

This is a Father & Son Team, very pleasant to deal with and made my experience less stressful. They came as quickly as possible, hooked my car up and tow me to a tire shop in Gallup, NM. I was fortunate & grateful that they allowed me to ride inside the cab of the tow truck, I was told by my insurance company USAA that they could not guanantee me that I would be able to ride along with my car while being towed due to Covid 19. Needless to say all worked out well with all of us wearing our mask and I was able to take the tow ride with my car, it was a relief of stress. I would recommend this business toanyone in need of any type of service they provide.With Appreciation,Thanks again :)

Mi
Review №14

Awesome service Denice is super nice and friendly. Denise helped me amd super helpful throughout the whole process.

Ol
Review №15

I cannot say enough good things about A-Classy Autorecovery. I was driving cross country from Phoenix to Norfolk, in a 1967 Vista Cruiser, when I had some elecrical/ignition issues in Gallop, NM. Dennis was extremely helpful and we were back on the road quickly.

Sa
Review №16

We broke down outside of Gallup, NM in our 35 ft. motorhome and Dennis came to our rescue. Dennis went above and beyond to help us solve our predicament and ensured we were back on the road as soon as possible. I can’t recommend his service enough. - The Sandstrom Family

Pr
Review №17

Our car overheated and Dennis was so awesome! He went above and beyond to help us and fixed our car for us! One hell of a guy!!! Thank God for good people!

Ph
Review №18

You wont find better service or a harder-working guy. Dennis takes care of his customers and went above and beyond when we were stuck in a serious jam. Id give more than 5 stars if I could.

Bl
Review №19

Its nice to be taken care of by a company that so obviously and completely takes care of you, as the customer. Please use these guys with confidence, knowing that you are in excellent hands!

Jo
Review №20

Went above and beyond to help us get our trailer fixed. Great service!

De
Review №21

From the moment I called Dennis, he was professional, and thoughtful regarding my circumstances. I found his experience to be especially reassuring, during a late-night tow when my emergency roadside service failed me. If you need someone dependable and honest, this is the guy to call. -Dan

Jo
Review №22

Dennis is absolutely the best there is. I cant say enough about how much he did for me and my family, or about how great of a guy he is. I would recommend him to all friends and family.

Tr
Review №23

What a great help Dennis was! He really went above and beyond to help us in a tough time. We ended up having a busted axle and wheel bearing on our pull camper and Dennis came to the rescue. First, he made sure we got to a safe spot, then he negotiated with the terr— I mean insurance company, then he tirelessly found someone to build us a new axle the evening before Thanksgiving, then he spent his Thanksgiving morning installing it. I mean, the man knows his stuff AND is extremely dedicated in making sure you are safe and taken care of. He even called to make sure we got to our destination safe and secure. The choices for repair in this area are few and far between, but thankfully Dennis at A Classy Auto Recovery is there because what could have been a really bad situation turned into a Thanksgiving miracle for us. Thank you again and again Dennis!!

Ju
Review №24

Dennis was great. I broke a power steering belt after the pulley seized and he got out to me promptly and got me back on the road in good time. I definitely would recommend his services.

Dw
Review №25

This is the first review I’ve ever felt the need to write. Dennis has given me the best customer experience I’ve ever received! He spent almost half a day making sure I was set with my tow and tire on a Sunday in the middle of nowhere Arizona. I wish i can give 100 stars. Dennis will go above and beyond and I strongly recommend this company. Thank you Dennis for everything you’ve done for me!

Se
Review №26

Great experience.. fair price

Du
Review №27

Awesome service, especially on a Sunday.Thanks guys, you saved myself and the wifey.

RH
Review №28

I was stranded on I-40 about 30 miles outside of Gallup and called for tows for my truck and trailer. Dennis arrived and spent about 15-20 minutes diagnosing rather than just towing me to a local auto shop. He managed to fix my problem on the spot, no tow or auto shop required! I compensated Dennis for his time and was back on the road that evening.A Classy Autorecovery is highly recommended.

St
Review №29

Got a flat just outside of Gallop, Sheriff gave me this guys number, and Dennis is the MAN! Double checked to see if my tire was in stock locally. It wasnt, but he got on the phone with my insurance, got the whole Tow covered!Above and beyond! Near Gallop? Lockout, jump, flat tire, you name it. Call A Classy Autorecovery!

Je
Review №30

My man Denis is the best. He literally got me out of the middle of no where! I was on some random dirt road and didn’t think there was any way I was getting out of there. But I was wrong. He also took me where he new I was going to get the services I needed. He called me the next day to make sure I was taken care of. Just the best service I could have asked for! Thank you so much Denis!

Al
Review №31

Dennis is honest, fair, punctual, down to earth, friendly, and goes out of his way to ensure that you get the service yo need. In short, A Classy Autorecovery is a class act.

Ch
Review №32

Helped get my Travel Trailer off Hwy 40 in AZ when I felt I was in the middle of nowhere on a Sunday .. After losing a wheel and I mean the whole rim and tire went bouncing down the road after snapping all the studs on the hub .. They then were able to find all the parts needed to actually fix it .. New Studs .. New U-Bolts .. New Leaf Springs .. and a New mounted tire .. I was back on the road in under 24hrs .. My problem added a day to my cross country trip .. But their Help is what allowed me to complete it

Mi
Review №33

Dennis I could never say thank you enough. My family and I were stranded in no where land Sanders. Had called our warranty on the car for a tow only to find out the nearest shop was 200 miles away and warranty only covered $100.00 for a tow. I called and cancelled the tow due to not having funds to cover the other miles that were not covered. Moments later the driver I had cancelled on *Dennis* personal called and helped walk me through my options. Which was not at all his issue to deal with. He went above and beyond and was a heaven send when we had no where to turn. In turn thanks to his advice we were able to get safely towed 200 miles into Farmington to a hotel. There are few and far like him and we could never say thank you enough for making that call and helping us out!!!!!!

Ma
Review №34

Dennis is amazing! He went above and beyond when he towed us off the busy I 40 to a gas station, then bought the part we needed from AutoZone, and installed it. He knew we wouldnt be able to get mechanic service for several days over the holiday weekend. I cant say enough good about him and his son. He was our saving grace in our breakdown. This is how Americans used to treat each other. Thank you, Dennis.

Br
Review №35

Moving from southern cali to north Carolina, stopped in Gallup for fuel and lost power in my car. Dennis came to the rescue and was the nicest guy every. Knows how stuff and very helpful. Best company Ive dealt with.

Mi
Review №36

Mom stranded with small kids and they made me feel comfortable. Great communication and understanding of our situation. Gave us great recommendations for where to stay and how to get round. Very professional. The BEST!!!!

Mo
Review №37

Dennis was quick to pick us off of the busy I40 in the middle of the night with just one phone call!!! He was prompt to get there, quick to hitch up my car, and was great on the wallet. He brought us and our car to our hotel that we had to book that Sat night close to the place of the event. He then continued to help us out on Sunday morning by looking for a rim in his yard that would fit our car (because unfortunately the rim also got bent in the horrible potholes). He truly showed his generosity when HE CALLED US Sunday morning to let us know he found a rim that would likely fit my make and model. He was willing to bring it to us and help put it on (again, on a Sunday when all shops were closed). Truly a great guy! The rim didn’t end up fitting because of my disk pattern, but he ended up helping us lift my car and replace the flat tire/bent rim with our spare (something we didn’t want to do on the side of I40 in the middle of the night when it was 20 degrees outside). I truly thank Dennis for his services he provided us. His promptness after my own insurance company couldn’t find anything for me in the area was a reminder that humanity is still good. He went above and beyond to help us get off the road safely. Thank you Dennis, you’re a life saver!

Jo
Review №38

Best service Ive ever had especially on q trip from California nothing but the extra mile

Rh
Review №39

So on 5 May we lost a wheel off our camper, Dennis showed up and knew exactly what happened. We winched it on to his flat bed and he towed it to town. He knew exactly where in the Tractor Supply store to go and where our lug nuts were and lug studs were. I could have likely fixed it myself but he said no, i see your Disabled Veterans tags and my daughter is in the Navy, I want to help. He sure did help, yes i had to make a couple more runs for parts but who cares if you can get back on the road (less than 15$ worth of extra parts). We replaced the broken studs while the trailer was still on his flat bed, no bending over, and he helped me hook it back on our truck. Trip saved! Thanks so much Dennis! Me and my wife and two babies in diapers had a great trip thanks to him. Little Max wanted so bad to say thanks and Dennis gave him a giant High Five! What more could i possible say...

Sh
Review №40

Dennis absolutely went above and beyond!! He advocated for me with my road side assistance company and instead of just covering me for 15 miles, they covered me for the whole 120 mile tow. I am so happy. I would highly recommend this tow company! Dennis is responsive, helpful and has a great attitude.

Ma
Review №41

They were absolutely amazing. Very friendly helped calm the situation. I am not from the area and after calling the State patrol and 911 this guy rescued me from a mud road I never should have went down I was very hard to find and he didnt give up till he got me out of there. When I got stuck my car broke and he got some tools took me to get part and helped me fix it. Def call this guy if u are in the area of Gallup NM.

to
Review №42

Dennis arrived quickly after I contacted my roadside assistance. He expertly helped me, get back on the road.

Da
Review №43

Dennis went way above and beyond the call of duty. When my parents and I got a flat on the side of I40, due to us hitting a pot hole, we had to replace our tire. Dennis gave my dad a ride back into Gallop to help find a tire. Given that this happened on a Sunday, most of the tire shops were closing or didnt really want to help with a tire, still Dennis continued to take my dad to try other tire shops. When we were unable to locate the correct tire, Dennis went even further to help us. He put our van on his tow truck and gave us a ride. He didnt take us to a hotel, to a repair shop or even the next town. No, Dennis gave us a ride home from Gallup all the way back to Albuquerque. I can say without a doubt that Dennis helped us more then we ever expected. He was only responsible for helping us with the tire but took it upon himself to help total strangers and make a nightmare experience so much more bearable. I cant thank him enough.

St
Review №44

Dennis was amazing this morning, he was very helpful, he came to the rescue really quick, picked up my car and towed me from Thoraeu to Albuquerque and made sure that I was ok. When we got to Albuquerque early morning we left the car to the service point and he drove me home so I dont sit in cold and wait for an Uber as the service point was still closed for a couple of hours.

Ni
Review №45

This guy went above And beyond his job to make sure that my husband and I are ok. This gentleman called us the next morning to make sure we got the helped we needed. He was truly an angel. Thanks you sooooo much!!🤗🤗🤗🤗

ch
Review №46

Great service

jo
Review №47

Great Service

De
Review №48

Best service in town

Information
21 Photos
48 Comments
4.8 Rating
  • Address:Blue Bird Dr, Gallup, NM 87301, United States
  • Phone:+1 505-905-6375
Categories
  • Towing service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:Closed
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