Easy, well located Gym .Coaching was great, equipment was top notch. Great to have an option to workout in the area!

It’s been almost 3 months maybe more, and the gym still hasn’t opened, nobody tells us when it’s opening again and when I call other sports and health they say that they have no idea. Could somebody that works at the lake forest one or in the management section please reply here and give us an answer.

They are doing an awesome job at keeping the place clean and safe during COVID times. I know there is a lot of extra work and weight on their shoulders to do so, but they wear a smile underneath those mask. They are following all social distancing guidelines and make you feel comfortable and safe.

Wish I could give them a 0 Star.. Not Professional, Poor Quality

Im in the military and was stationed in the area in 2016. I worked out at this gym for 3 years and loved it. The facilities are nice, and the staff is wonderful. They have all the equipment I need (free weights, machines, plenty of cardio options) in addition to a pool, sauna, and steam room. The atmosphere is also non-intimidating and friendly. What sealed it for me was I was sent overseas for a year and cancelling my membership was simple and hassle-free. The manager is more than accommodating. Ive recently returned and I am more than happy to start up my membership with them again. Highly recommended!!

I really miss this gymAs soon as their open will be heading right away

I have belonged to almost every gym in the area and S&H is the only one who has consistent and constant cleaning staff actually cleaning, long before Covid19 and even stepped up since then. Upper management as well as all other staff are extremely professional and helpful. I have no concerns about going to this gym as far as health or otherwise; they are really on top of all the new regulations and making it as safe and healthy as possible for all their patrons. It’s much bigger than it looks so it is easy to use equipment and not be crowded. There is everything from rehab type equipment to rooms for CrossFit style workouts as well as powerlifting/weight lifting . Literally something for everyone. 10/10 for Lakeforest S&H all around!

I love this place! The equipment is neat, the whole gym is kept clean and most of all every employee at Lakeforest Sport & Health is super nice and amazing! The front desk staff have never failed to smile and greet me both when entering and leaving the gym! I myself swim at this gym and love the warm reception that I receive from the lifeguards and aquatics director. Ive been to plenty of other gyms and none of them have made me feel as great as I feel at my gym Lakeforest Sport & Health!

They are doing an awesome job keeping things safe during COVID.

Total rip off: they closed the local sports & health a few years back saying the new one would open in less than a year. Kept the membership, although other facilities ended being to far. It took them 2 yrs to open the new one, meanwhile I paid. I first went to the new one but figured out swimming was better at the public pool. Paid another year to barely use S&H. When I went to cancel they said I was a couple days too late, I would have to pay an extra 2 months without using the facilities. Customer service plaid dumb and didn’t to hear anything. There is only one sport S&H does well: ripping off there customers. Avoid that club!In addition the locker room of the Gaithersburg facilities can be pretty scary. Never felt safe there.

I have been a member of this gym for a couple of years now and I can confidently say there is no better gym in the area. Clean, organized, and well equipped. I recommend this place to family and friends.

I spoke with the manager today and had an excellent workout! The steam room was spot on. Great selection of items.

I love this Sport & Health so much! The gym has everything I need for my workout. To add, the amiable staff tries their absolute best to accommodate you no matter what it is you need or request from them. Adam has been extra gracious to me and my family as we transitioned from the Rio location to this one. Because of him, the transition was very smooth and caused no problem for us at all. Thank you to Adam and all the staff for making going to the gym always a pleasant and positive experience for us!

This gym is like a favorite pair of shoes, a little worn and dated but oh so welcoming and comfortable. I used to belong to Rio until it closed a few years ago and I had to switch to the G-burg location. While it isnt as snazzy as the former Rio club (fewer classes, smaller and dingier locker room, etc), the staff is stellar – very friendly, always quick to try to solve an issue, and very, very professional. Over the years, I have come to enjoy working out in this sports club because it offers everything I need – working machines, good classes and a nice steam room. Besides that, it is convenient, easy and has an intimate feel. When Rio closed, i thought i would switch eventually to the new club opening in 2018. But I am very inclined to stay with this one.

I started coming to the gym shortly after we moved to Gaithersburg, and it has been an awesome experience! The staff is always friendly and professional, the gym is fully equipped (including some cool equipment that I hadnt seen elsewhere :) and the classes are awesome. Ive been attending two to three classes a week, and so far I havent been disappointed: they have great music, the instructors go above and beyond to make sure everyone can participate and theres consistently a friendly atmosphere!

Phenomenal facility. The gym is extremely clean and has so much different equipment to offer. The staff is also amazing. The workers at the desk, the membership consultants, the trainers, and even the general manager were extremely friendly and ready to help. Would definitely recommend this club to anyone!

This is a great gym and the staff is very professional. The general manager(Adam) is very tentative to customer needs. Also, the personal trainer(William) is very knowledgeable and gives great training sessions.

I love the Lakeforest Location. Its the best gym I have ever been to. Jessica and Hannah are so kind and helpful. I wish they both worked for me :)

Not impressed with Sports & Health Club poor quality the staff are not professional even doing COVID it’s STILL dirty

Amazing club. Incredible staff. Super clean. State of the art equipment. Love the group exercise classes! And the General Manager is incredibly friendly and runs a super fun facility!

I love this gym! It’s been more of a home to me for the past 3 years. The staff is so caring and work great as a team, they always have the most welcoming smile when I come in, and I mean EVERYONE the sales people, trainers, maintenance personnel, front desk! They take the time to get to know you personally, even greeting you by your name. They’ve really all made it a home. I’ve invited several friends to try out the gym without a doubt that the staff will give them a warm welcome, a few even signed up. I’m very grateful to the team at sports and health lake forest for the service they provide, the smallest of details really make a huge impact. I honestly can’t see myself getting a membership anywhere else.

Everyone at Lakeforest Sport and Health is extremely supportive and friendly, especially for newbies that need help getting started. You can also find a nice pool in there, which is very relaxing after work-out.

I very rarely make any postings, but for the services of the Lakeforest Sport & Health club, it would be unfair not to recognize their services and facilities. The staff are calm, polite and courteous. This was my first attraction at registration. Over the last week since coming to this gym, Ive consistently found different people at check-in, but all with the same friendly attitude. I met their GM, Adam, working at the customer service desk and did not even know he was the GM--very nice and friendly! The space is large and with a diverse set of equipment for virtually any exercise you want. I also like the fact that they have adequate written information/instructions wants to opt-in for. Im impressed and highly recommend this health club!!

Loving all the amazing upgrades coming to the club! Gorgeous new paint and flooring and so many awesome new equipment arriving soon. There is no better time to come get a great workout in!

If you are looking for gym where you want to get to your fitness goals, then Lakeforest Sport and Health is the place to be. They are always finding ways to improve the gym and help the members reach their goal. they just renovated and their prices are very good for what they have to offer. Trainers are always available to speak to about any tips.

If you are looking for a gym to go to this is the one. Great staff who are very friendly and want to help you reach your fitness goal. Equipment is well spaced out and up to date. Locker rooms are clean.This is the best gym in Montgomery county.

This gym is the best value for the money. Jeannie and ShoShauna are very attentive to anything you might need and they are as kind and knowledgeable as anyone in any gym. It’s small and older but has everything you need for a great workout at half the price of fancier gyms. Adam (the manager) is always looking for feedback to keep improving the place

Great facility but what really sold me was the great salesperson, Jessie. She was very professional and knowledgeable. She made my experience awesome!

Equipment breaks constantly. Front desk typically chatting it up with their friends, unhelpful. Locker room facilities always dirty, moldy.Patrons don’t re rack their weights. A good majority come fresh from work and leave their bags and belongings right on the workout floor.They have the right equípement and mostly everyone is nice but they need better housekeeping and rule enforcement.

I have been a member of Lakeforest Sport & Health for 7 years now... I love it here, from their friendly staff to their engaging group x classes. They make me feel welcomed every time. The facility is always clean and the trainers are always happy to help with any questions. I would definitely recommend this location for anyone in the Gaithersburg area!!

I took a lifeguard class here and I found the instructors, Ben Frye in particular, to be completely inappropriate and unprofessional when teaching the class. He wasted so much time and constantly interrupted other instructors. He continuously made inappropriate sexual jokes while teaching class. I thought that he did a terrible job.

Lake Forest Sport and Health Club has undergone significant upgrades over the last year. Lots of new equipment, redesign of some areas a generally improved atmosphere. The staff is very friendly and helpful and all of this has made my transition from the now closed Rio facility very smooth.

Awesomeness! Club is recently renovated and a ton of equipment added. Way bigger in the inside than it looks when you drive by. Price is VERY cheap/reasonable considering all you get. Membership director, Erwin, will give you a good joining offer.

I would like to receive a call not from the manager of this location, but someone else on top on him. This is really ridiculous. You don’t take serious customer service (because that’s what I can notice from manager) service is horrible from him.

Great gym! Lots of equipment and space. Staff members are friendly, knowledgeable and supportive.

This gym works for both regular customers and athletes. I am an high performance athlete and it can be very hard to find a gym in this area that understand and take care of what you need in training. I like the variety of people that trains their. From day one I have felt very welcomed by all the staffs and they always have time to help out!:)

I definitely recommend the Lakeforest Sport and Health. The equipment is very up to date, the atmosphere is very welcoming, its not hard to get access to the machines you want, and all the staff are very helpful and friendly which I find to be very important! Ive always had great experiences there and it is definitely a great gym for anyone.

The gym is a great place to workout and very organized. It will not be crowded at anytime

I like it here. Its close to home. The staff is super nice and helpful. My trainer (Amy) is excellent. Theres nothing wrong with the neighborhood as some people implied. The clientele is multi-culti and friendly. I dont have problems getting to machines (Except in January!). Only complaint is the locker room - a bit dingy.

Facility is always super clean. They just did a bunch of remodeling and adding new equipment. The place is filled with friendly energetic staff. They have amazing and energetic group class instructors.

This club is pretty amazing, I have been a member for maybe a year and so far I have no complaints! I love all the new renovations they did and also all the new and updated equipment. It is pretty affordable compared to other gyms!

The staff at this location have been super friendly and inclusive of our special needs students! I want to thank them for being so wonderful! The opportunity for the students to learn work skills at S&H is invaluable!

Overall, my experience at the Lake Forest location has been very good. The staff is consistently friendly: greeting me as I enter and leave; the gym is always clean and rarely I’m unable to get equipment. The locker-room is clean and spacious and the steam and sauna rooms are up and running: the amenities are kept full - I prefer to use my own towel, so no issues there; and the salesperson [Brian] is consistently professional and friendly. I only have two things on my “bucket list”: I wish they offered more Step classes, and often the parking lot is full. Notwithstanding, the gym is a perfect size and the layout is excellent. I couldn’t be happier!

DO NOT DO NOT COME HERE. PLEASE DO NOT PAY FOR A TRAINER AND HAVE A CREDIT CARD ON FILE TRUST ME!!!!!! . AND IS VERY DIRTY.The absolute worst gym ever!!! Stay away. They sign you up . Then if you work out with a trainer you got to go threw so much to try to cancel. And they continue to charge your card... even after you have told them you want to cancel they give you a number to call to cancel. You call the number then they give you a email to email to cancel. And there still charging my card. I even canceled that card and somehow there still charging my card. Stat FAR FAR AWAY VERY BAD BUSINESS. They put you threw so much to cancel its a trap.... WILL BE REPORTING TO THE BBB BAD BUSINESS.

I would not suggest this gym at all. I saw a personal trainer 30 minutes once a week which was very expensive. The trainer was great, but the gym continued to charge me even after my contract with the trainer had ended. I eventually got my refund and I was assured that I would NOT be charged again, however I continued to get charged multiple times after that! I eventually got back all the money owed to me, but only after multiple calls, voicemails and emails. And the gym staff that handeled the refunds weren’t the most pleasant to deal with.

Unassuming, modest exterior, but love the darker lighting inside. Lighting can subtly set the mood of your workout and I can really get into a zen mode here.

Staff was very friendly and knowledgeable. Ive been looking to get involved with different types of cardio and functional training and their suggestions and training were immensely helpful for a somewhat beginner. The environment was supportive and free flowing. The only downside was potentially the music selection but after I put in headphones it was great!

Everyday is different in that gym. Some days its relaxing, most days the staff are the ones who make you feel uncomfortable. Encountered maybe 3 friendly/helpful staff members out of the 10 Ive come across. One female trainer in particular very rude and territorial. Im sure she only gets away with her attitude bc shes been there a VERY long time. Long curly hair w gray roots. I dont care to even know her name. Heard other people complain about her while at Rio, so I know its not just me. (RIO is great, very friendly) Needs to humble herself.Free weight equipment very outdated. No bars, only dumbbells. Way too much chlorine in pool area. Only reason I go is when I dont feel like going to Rio - but usually leave asking myself why did I come here. I wouldnt recommend this particular facility to anyone.

I have been a member of this gym for for over a year now and in that time the conditions have deteriorated noticeably. Weights are left strewn all over the floor and seldom re-wracked properly. I’m at a loss to figure out what the house keeping staff does, though I have seen them walking around shoeless and sitting in the lounge area on their phones. The same trash has been left for days without being cleaned up. Lumps of hair, sanitation wipes and litter can be seen in the same spot for days. Many members seem oblivious to proper gym etiquette contributing to the disorder. Members can be observed cutting and dying hair in locker rooms, using paper towels to dry off after showers, and any number of odd and off putting behaviors.The ownership has commented that this feedback seems confusing, so let me be clear. This gym is NOT KEPT CLEAN. I have spoken with management numerous times about the issues mentioned above and the response (in essence) is that there is nothing to be done because the member demographic are just dirty people and don’t care.

The one thing I used to love of this location was the swimming pool. Although small (3 lanes) it is about 8/14 feet deep in the deep parts. However, the location is a bit unsettling and ever since 2-3 years ago, they implemented renting towels for over $1.25(?) That is what really ended my attendance there. Bring your own towels! sigh...

While I really appreciate the super friendly staff and decent exercise equipment, they should be more accommodating to parents. My main issue is the parking. There are designated parking spaces for parents with a sign that says that violaters will be towed. Well, what is the point if they never enforce this?? I look into the cars that park there and there is no childs safety seat. When I get into the gym, sometimes there are no other children, yet ALL the PARENT DESIGNATED spots were taken. I am a parent that is forced to walk from the upper level parking lot. I wouldnt normally complain about this if it were safe, but it is NOT. Myself and my toddler (in a stroller) were almost hit twice by people in their cars whipping around the corner. I am sick to death of this because my complaints have fallen on deaf ears. (I have made almost half a dozen complaints). They do nothing to change a solvable situation. Post signs in the entrance of the gym about the towing. Interrupt people in the middle of their workout so they can move their cars. If that doesnt work, call the towing company! Its as simple as that. Message to management: Step up your game or you will lose your parent members to other gyms. There are plenty of other choices in the area.

I discovered this gym back in 2015 and the staff have been incredibly welcoming, kind and caring towards me and my fitness goals.The pool is very high quality and is by far my favorite place to swim in terms of pool portions, cleanliness, and location. Although I dont live in the area anymore, I still happen to drop by now and then and enjoy the facility.

Great place with great staff! Highly recommend for anyone looking for a gym in the Gaithersburg area.

Clean, well kept facility with a wide variety of equipment. I was in town visiting for a few weeks, and the staff assisted me in getting an affordable temporary membership. If I lived in the area I would be a regular member

I love this gym. Great Zumba sessions and great front desk!!They also have several racquetball courtsI will recommend this place to all my friends.

I have been going to this sports and health gym for the last two years. I have always enjoyed my time working out there because they have everything you need to reach your fitness goals. The staff are very friendly and are always there to help if needed. Go to the sports and health in lakeforest!!! It is the best!!

I have about two months trying to cancel my membership all is well but this part I do not like for that reason I do not recommend it to get in easy but to get out they complicate your life they want to have you forcibly until and I plan to block my bank account.

I LOVE my gym LAKEFOREST SPORT&HEALTH IN GAITHERSBURG MARYLAND. Great personal trainers, staffs and enthusiastic gym members. Mr. Adam GM works very hard to make the better gym. I give it five stars.

The club has great yoga and weight training class instructors in the am classes, e.g., Lynne, May, Joyce, and Heather. The manager and front desk staff are helpful and friendly, as are the trainers. The cleaning staff do a good job in keeping the club reasonably clean.

I got a day pass there a week ago great Establishment great variety of equipment and a very pleasant staff

Great service andale super nice facility. For a Great deal on a new membership speak to Guillermo. He is awesome!

Its a big gym with a lot of machines and free weights and the staff was friendly and welcoming.

The equipment is ok but unfortunately on my trial day I went to the sauna, locker room and steam room first and it completely ruined my workout. Everything stinks, and humongous amount of updates needed. Everyone sitting in the sauna was complaining about how disgusting and dirty everything was. I agree people make mess too but seriously a gym at that scale needs to have some standards, one old lady cleaning up is not enough on busy times. Very disappointed because I really wanted to join as this gym was 2 mins from my work place. I would consider coming back if they updated the much needed areas!

The gym has a great mix of machines and classes as well as a wonderful staff. I want to give a shout-out to the dude who helped get me and my GF signed up, Ben Rockwood, you are awesome!

I love this gym! The staff is always friendly and helpful. Couldnt ask for a more welcoming place.

One of the best, most personable GMs I have seen in a while, and I have been to a lot of gyms! This gym has lots of equipment, clean facility, pool, hot tub, sauna and steam, oh and like 10 squat racks (including 4 platforms!). Solddddd! 💃🏻

Good gym experience. Never had any trouble with theft, but get a lock obviously. Typical gaithersburg crowd, lots of variety. Staff at the front desk were always pleasant and helpful. They have an excellent range of equipment, itd be hard to find something they dont have there if youre serious about gaining muscle mass. They also seem to have a ton of classes available. I never did them but they flood the parking lots when they happen. Everything is as clean as a gym is going to get... Its worth the price.Personal recommendation: go straight to Herberth for any kind of question, that dude knows what hes talking about. Hes a professional.

Never in the 9 years that I have been a member with sports and health clubs have I experienced the showers being so dirty and stinky! It smells like strong mole. I do not think this is sanitary and the location of the locker rooms do not help the situation (basement). I will not be returning to this club location until the problem is solved and i advise members not to use the showers. I honestly think this gym needs some renovation. The tennis court has ROCKVILLE wooden floor.

My overall experiences at Sport & Health Lake Forest have always been wonderful! Great work outs in a fun, active environment have always been what drives me to S&H.The staff members, especially Mr. Herrada, are terrific as well! Recently, I asked Mr. Herrada questions about my membership and he not only answered my questions in detail, but he had gone above and beyond by contacting a couple of S&H locations on my behalf to determine if my membership extended to their locations. He certainly impressed me by displaying professionalism and an amazing customer service attitude.

I love Lakeforest Sport & Health Club, Montgomery County, MD. I’ve been a member here since 2008. Yes, the building is dated but it is clean. The staff are super friendly, courteous & helpful (Jeanne, Adam, David, Kim, Ben, Ian). Exercise equipments are new. We a have a small family atmosphere, everyone knows everybody, not necessarily by name but by face. My son hired me a personal trainer, he was so Knowledgeable & professional. I also took swimming lessons with Ben Frye, he is the best ! Now, I can overcome my fear of deep water or even just going down the pool. Lastly, I ❤️ my Zumba family. Lakeforest S&H has lots of Zumba classes morning & evening. I attend mostly evening classes maybe 3 to 4 classes a week. Hats off to my Zumba instructors: Tannya, Claudia, Mia, Wendyann, Cherlisa, Rhea, Lady & Raiko...I’ve lost a lot of weight & maintained it. I highly recommend Lakeforest Sport & Health to my family, relatives & friends.

I love this gym and just wanted to take a moment to say I am grateful to each staff member, and especially Josh, who consistently take those few moments to greet me with a smile and kind words. THANK YOU! Lisa

Bruh these showers are like some prison showers. there’s no privacy at all like other gyms. it’s one big open free for all. i even witnessed one guy purposefully chuck his bar of soap on the ground. he literally slammed that thing right in the center of us all and said “who got me next?” seriously like what is that about?

Sport and Health Lakeforest is a nice family orientated club where the staff gets along with each other well, equipment upgrades throughout the facility has definitely changed the atmosphere at club! Great club to start your personal fitness goals.

Outstanding Club! Highly recommended to friends and family, Adam is one of the best general managers Ive met, and Ian has great customer service!

I love this gym, the manager is the best person very kind and attentive, I am living in Argentina and I will miss this gym, especially the zumba classes on Mondays at 6:35 pm, cherlisa is the best teacher in the world, I spend the week thinking about these classes, thank you

Its a great gym i give them five stars who ever went in my account and only put one star please stay out of my account get your own its nothing wrong with this gym or the employees they are great people

I went there when there was way to much snow to run outside and I loved it! The employees were awesome and friendly and it was pretty clean! Loved it!

I have been a member of Lakeforest Sport and Health since the fall of 2014....I LOVE LOE LOVE this gym.The guys and gals at the front desk are always smiling and happy when you check in (this must be a great place to work!)The petite lady who takes care of the locker room in the evening is very concscientious, she always has a smile on her face too.I love the cycle and yoga classes that group exercise offers but I have also invested in the knowledge of a personal trainer throughout the years. Lynda keeps my workouts fresh and challenging so I get the size 6 results that staying in my comfort zone of doing the same workout over and over just wont get me.I love all of the new equipment and new workout spaces....especially that new glute drive machine!! I definitely felt that the next day!Best of all....not alot of people just sitting on machines taking selfies or texting, the people at this club are serious about fitness!Adam is great, Ive referred several friends and he has treated everyone of them like family when they signed up :)This club may be older but it is clean (old and clean have two different meanings), the staff is friendly, and you will get a personalized program when you join!I dont regret leaving that club down the street for a second.

The team at Lakeforest Sport and Health is exceptionally kind and helpful. They take the time to get to know their members and are always willing to be of assistance. Adam and his team, including the exceptional Kids Club staff are doing a wonderful job and are all easy to talk to. They establish a great atmosphere at the gym. This gym also has so much to offer, whether you enjoy swimming, racquetball, weightlifting, various cardio equipment, studio classes or are a current or former athlete, you will definitely enjoy working out at this facility. Rarely is it overly busy where you cannot get your workout in or have to wait for equipment. If you head downstairs you will be pleasantly surprised by the array of cardio equipment and the availability of olympic platforms and a turf room for all kinds of workouts. I have been a member here since May 2017 with no plans of leaving anytime soon while I reside in the DMV area. I would highly recommend this gym and you cannot beat the price you are paying for a single membership!

I have been a member of Sport & Health since 2009; I am pretty much a constant figure at the gym at least 5 days a week.I absolutely love it! The staff is friendly and wonderful.I love my GroupEx classes (I take 1 - 2 classes a day). The GroupEx instructors are terrific.I also love my Personal Trainer, Jeannie Meece. I have been training with her since 2012 and she has help me get to my goal weight and get stronger.The facility is great and clean. Now that we have new equipment, its awesome.What else can I say? I love it here, its close to my home, the price is right, and I highly recommend it to anyone.My thanks also go to Adam for being so nice and always willing to help.

The best gym i’ve experienced so far. Staff is immaculate. They are very knowledgable and provided all the help I needed. It is a well equipped and well organized facility. Would recommend to anyone in the Gaithersburg area.

Awesome place, I fully recommend it:- the best staff Ive seen until now. Super friendly, professional and making you feel at home and in a trusting environment.- it has all youll need. I am not a gym persin by any measure, but they have equipment, lots of it.- they have racketball court!- they have classes which look really fun.Lakeforrest S&H is worth it, both price and what they offer.

Its a Great club ! Guillermo was of Great Help e very time I needed assistance. Great Kids club my friendo :)

Terrific gym staff is awsome from desk to trainers to management rhis will be my gym for yeara to come and adam is awsome btw

The company is corrupt. The employees dont really seem to care about the customers. The personal trainers seem to mostly be fat and lazy. The atmosphere is poor and overcrowded with unpleasant guests (although I understand why).last but certainly not least the price is not worth the experience. I would never recommend this gym or location to anyone I care about.

Great welcoming staff!!! Awesome and easy equipment and soooo affordable!! Best gym in gburg area

Great fitness center, awesome classes and only $30 per month ... Cant beat that anywhere . Talk to Guillermo for a great deal or trial passes for friends !

Not a bad price for all the equipment and courts/swimming pool. Would recommend to and have recommended many Friends.

They close too early on saturday while others gyms not

Great fitness club, great service and awesome group X classes . Guillermo Herrada was of awesome help and great customer service to our family

It was Great !!! great classes, great service . Ask for Guillermo in the sales team, he is awesome and gave me and my friends a great deal

Don’t go to this gym, it has early cancellation trap which cost you three months fees. They won’t cancel no matter how reasonable the relocation is.

This is an updated review. I closed my membership for personal reasons. They are a bit pricy anyways. When I asked the accounts manager Tracia Spell for a freeze, the options were a bit unfair. Of course they tell you its all in the terms and conditions lalala. This may be true, perhaps I overlooked .The deciding factor was this: The medical freeze option they have will not allow you to use the gym, but they will keep taking money out of your account for a membership, fee and they will require a doctors note upon return. So what the hell is the point of an account freeze?? Being in the medical field -I took it personal.That is a RIP OFF. Of course, someone will reply to this post to auto correct feelings. My opinion still stands. The staff is still very wonderful, but it was time that I re-evaluated my membership. So like others, I have moved to another gym in the area. We all know which one that is...Thank you.Well, I have been a member for about 2 years now. I have seen plenty of transitions. The trainers are very kind and passionate about what they do. My first trainer was Jeannie. She is phenomenal. However, she is super busy!! Next, I trained with Sebastian. He is new, VERY knowledgeable, and focuses more so on a Physical Therapy//Stretching standpoint. In my case, this is great!Now, the gym recently produced all types of new equipment!! They are fun to use, and offer a variety of workouts. The front desk staff, Daisy and Kim are very sweet. Dont let Daisy catch you with free time on your hands, because she is HILARIOUS.Before, I joined, I came right to the review page. There were mixed views. In terms of cleanliness, they keep it up. They also have wipe stations everywhere for you to clean equipment down before/after use. I have not visited the aquatics section yet. It is a homey community gym. I pretty much know all of the staff. If there is an issue with a staff member, do not hesitate to leave it in a emailed survey, or contact management. Adam will def reach out to you.I may not give it a 5 just yet, due to little nit picks here and there, and the $29.99/m is a bit pricey compared to planet fitness $10/m. However, they are always mailing/emailing promos. I advise that you take advantage of ALL that you can for this price. Trainer packages are not that bad either.I saw someone left a review about this gym being full of thieves,liars, and racists. I do not know their experience. This is a DIVERSE gym. I have not encountered such nonsense. Always bring a lock to a gym. No one has lied to me yet. I am sorry this person had this experience.I am overall happy with this gym. I accomplish workouts, and leave de-stressed. Do not forget to try yoga in the mornings!! Joyce is warm!

I’m just curious to know the price of the membership.

A little expensive but they do have racket rooms and a pool. Staff was amazing but do to price I moved to other gym in the area

This is an awesome fitness club, great classes and lots of space to train, open to many opportunities in the fitness world . Highly recommended and ask for Guillerno Herrada who was of great service with the membership process

I love this club! Such a variety of equipment and friendly staff!

Adam is super friendly and got me excited to get in shape

My biggest complaint is that they want to charge me for one extra month. I joined this Club since May as a monthly member. They charge 39.99$ (higher than long term fee which could be as low as 25$) in the beginning of each month. I accepted this because I will only stay in Gaithersburg for the summer and will go back to college in late August for new semester. The salesperson said that monthly membership works for me and I can cancel it anytime. Ive told him as well as the trainer that I will leave in the late August.However, when I sent an cancel membership email to Sports and Health on August 22nd, saying that I would like to cancel my membership since September, they insist on charging my September fee. Their reason is that I need to tell them before July 25th to cancel September membership. I think it is totally unacceptable! When I opened up the account, the salesman did not tell me I should inform them in such an early time and I already left the town so it is impossible for me to use the service. Ive tried to contact with the salesman and the clubs accounting services, but they do not willing to solve it.Ive filed a complaint to BBB and I will share my experience online to make sure that others will not fall into the same trap.There are other parts that I am not satisfied. For example, they offer you an one-hour free training lesson. But in that lesson you will spend 30 minutes to answer their questions (probably for profiling customer) and only get trained for 15 ~ 20 minutes.

Amazing staff. Nice clean gym.