I’ve been here for 6 months and I hate it. Constant issues! Our dryer has stopped working twice! There’s bugs (roaches) everywhere. Keep in mind that we saw the roaches BEFORE we moved our furniture in. Due to COVID we weren’t able to tour the apartment. Many of the walls had holes where the floor meets the carpet had roaches coming through. We had already signed our lease so there was no going back. My family took it upon ourselves to fill up the holes. Despite my family and I cleaning the kitchen every single night & vacuuming every night, it’s a complete nightmare. We have had an exterminator come twice in 6 months and also purchased our own barrier spray to help keep the roaches away. Our sprinklers in the master bathroom was leaking... why? A pipe was leaking. And caused damage to the dry wall in our bathroom and bedroom. Almost a month into it and there is a piece of cardboard covering the hole that’s been left in my bedroom and bathroom. Maintenance is nice for the most part. But I constantly have to call for something going wrong! Let’s not forget the upstairs neighbors water heater breaking and causing damage to my living room ceiling and carpet which then soaked into my bedroom. I couldn’t sleep in my bedroom for a week because they had to put dryers and dehumidifiers in there to help the carpet dry. The dry wall HAS not been fixed and it’s yellow and cracking. Our lease ends in May and I’m slowly counting down to the days we move, honestly I’m halfway tempted to break it and move now because this is becoming way too much to handle. I emailed the leasing office to see if there was another unit we can move into and I was ignored. If you need maintenance to fix something just submitting a ticket online won’t due, you have to call the number for someone to come within 12 hours.
ROACHESMILDEWBROKEN APPLIANCESBAD CUSTOMER SERVICE/ LANDLORD•I currently live here. And have had to deal with ROACHES the entire time. When I moved in they tried to blame me for the ROACHES, saying they were in my cardboard moving boxes. Dealt with attitude from the staff (Heather) in the front office often and was hung up on and had my calls screened. I filled a complaint with the city.•The water heater was broken and I would never have hot water. I complained often and all they did was light the pilot fuse and on the 5th time they told me it was broken and had to replace it. I had to call again to have them replace it because they didnt come when they said they would.•Had MILDEW growing ON THE CEILING in the guest bedroom.•Theres a hole in the corner of the master bedroom they have never fixed after complaining about it multiple times.•They painted the apartment beneath me and the fumes were coming into my apartment somehow, when I complained, they told me to air out my apartment. After I told them off, I told them to open the windows in the unoccupied apartment..•Im only here because I moved in in February when covid started to ramp up and couldnt afford to move so quickly.STAY AWAY FROM THIS PLACE!
Mice and roaches, rental office staff are beyond rude.
ABSOLUTELY DISGUSTING There are roaches everywhere I do not recommend this place this place is zero star I have been having trouble with the washing machine are mice running around also I’ve been here for five years and it’s very disgusting and when the washer was overflowing a couple months later we found out we had mold in our carpet neighbors are loud and noisy have gotten three washers in it still does not work it still over flows.
Would rate zero if I could. Maintance is Horrible! Closet door falling on me as soon as I moved in. Non functioning dryer. Bathroom sink and tiles SPRAY PAINTED making it impossible to look nice after one time cleaning the paint stripped off. Kitchen sink was GLUED and fell apart. Nails left on carpet that hurt my feet twice. ( the only ones I’ve found so far) noisy neighbor upstairs that will not let you sleep all night I mean it’s just a disappointment my car got vandalized the very first week living here. Management doesn’t seem to care just that your rent is paid. Let me not mention the maintenance guy (raj) cussing at me via text. I hate it here...
I really enjoyed these apartments they’re very spacious and make you feel right at home as soon as you step through the door.. great appliances and everything is well maintained. Amazing Experience!
My experience was horrible initially. After I moved in, I noticed bed bugs and the treatment took more than a month. Had to live with the infested bed bugs for quite some time. Also people split and throw trash on the stairs. Didnt stay long.
Breckenridge Condo Association is a very safe and nice apartments. The first day I went there I met a guy name Luis. His customer service was excellent and he took his time to explain everything I needed to know. The price is very convenient
This is such an amazing place to live at. The community and its people are amazing! Filipe is such a wonderful person with great customer service towards anyone at anytime. No complaints
The whole move in process from start to finish was very smooth. When I walked in Luis was so welcoming and helped me pick the house that best fit my needs. He was very attentive, sweet and easy to work with. Hhe always followed up on my questions and emails lightning fast and made the whole process feel so smooth. I love this place
Luis was very helpful. He was kind and even got us cookies! He was able to help me rent the apartment that I’ve always wanted. The neighborhood is nice and quiet which is a plus as well.
A great neighborhood. I feel safe and it’s the perfect place to raise my family! The inside of the apartments are nice and spacious for a great price!!! Def recommend
We were happy to leave that place behind us!
Thanks to Luis, My wife and I found a place to live in! These beautiful apartments are very cleat and spacious. Luis helped me throughout the whole process, very professional, expert and very well prepared. I would definitely recommend anyone to take a look at the apartments/neighborhoods.
Good staff and Elsy is such a nice person. So helpful and understanding. Nice property good location
NO STARS!!!Management is rude and unprofessional. They do not handle tenants concerns appropriately or in a timely fashion...until the concern is out of hand. The community is poorly kept. Trash is left for days and mantainance issues are not of importance. I have had mouse issues that were not immediately addressed and washing machine issues that lasted over a week. Poor communication and ABSOLUTELY no follow up from the office staff.Im sure if it was a payment of rent issue they would reach out....(I pay my rent in full and on time)
Ive been living here 5yrs no complaints the office people are wonderful.
Really great place to live I will definitely recommended to friends and family and others looking a good place to live at
Roaches.....
I wanna say a special thank you to Filipe for being so patient and helping me out. Great place!
Very nice place. Luis helps me a lot everytime I need customer service. Thank you
Great place and the office staff is very friendly and helpful.
Luis was very helpful and I really enjoyed the apartments.
Close to the mall and public transportation. A very clean and quite neighborhood.
Beautifull and great place to live.
Nice Community
VERY GOOD
The place is very clean. And the managers are very friendly. I feel very safe living here.
I love the apartments. It is close to the lakeforest mall and the bookstore. It is a good place for the family. Highly recommended