Vitali and his crew were spot on. Kept me informed through the whole process and went the extra mile taking pictures and explaining the details. I used this information to help with the insurance process. During this health pandemic, Vitali followed protocols precisely and respected our health concerns.
Amazing work, quick response 5 stars customer service. Thanks guys.
Vitalie from Rainbow International of Rockville was amazing! We had a water leak in our basement bathroom shower that affected the carpet and walls in two adjoining rooms. Vitalie was responsive, dependable, and informative. He arrived on time each time he said that he would and explained everything he was doing to us. He went out of his way to work with our schedule and advocated for us to our insurance company. I would recommend him 1,000 times over for his professionalism, responsiveness, and knowledge. Plus he is just a kind and personable guy. I sure hope we dont have any future needs for water remediation but if we do, my first call will be to Vitalie. Dont waste your time with the other companies that are better known because of their marketing campaigns. Go right to Rainbow International of Rockville. You will be glad you did.
As someone who has spent 30 years in customer facing business, I was very impressed with your professionalism, friendly attitude, and attention to detail. I certainly walked away feeling that you genuinely cared for getting this right for me and my family.