Called three times over the past several weeks to get an estimate on building a retaining wall. No one has ever called me back.
Lawn Enforcement did a great job. A clean cut indeed, no mess! Highly recommend
Awesome place lots of items to look at very friendly people.
This company started out amazing. They are not cheap but did an excellent job so I did not mind paying. They were the company that maintained the lawn of a model home that I purchased and I wanted to keep up the same level of quality so I continued to use their services paying in full for the entire year. The first year was great. The manager at the time Rob was extremely professional, responsive, and gave results. He was concerned about his clients and their care. Rob left the company and immediately I noticed a change! My lawn began to decline and I immediately contacted the main office in gainesville and got no where. I called several times asking for the manager to return my calls and no return call! I finally spoke to the manager who assured me she would contact the owner and get him in contact with me and I waited several weeks with no contact. Finally I was contacted by the new area manager who kept making false promises about the owner himself coming to my property to see the damage and come up with a plan. This took months and finally (after many demands) the owner contacted me and emailed me a plan of action that was supposed to happen weeks ago and I am still waiting. Now he does not return phone calls or emails and is never at the main office. I pay for all types of services (insecticide, fertilization, irrigation, lawn mowing, shrub care) which is all a la carte and have ONLY received lawn mowings in the recent months (which has even been mediocre). I paid for services I did NOT receive and after months of trying to remedy the situation with this company I finally called this morning to cancel services and they did not even care! I was not asked what they could do to keep me as a customer or anything. They have my money for services I didnt receive and future services and were all too comfortable with me canceling my services. I would NOT recommend this company at this point to anyone bc they owner Mike obviously does not value good customers.
I was recommended to use this service by my neighbor. But after 3 days of no call back for a quote. I called. Sat on hold for 10 minutes. Forget it. I have a feeling they may be going ouy of business. Why else would they not be looking for new business?
We contacted several companies for ideas to update our patio and fix the draining problem.We chose Lawn Enforcement due to the design and professionalism of the staff. They actually designed the patio to be wheelchair accessible, now I am to access my porch and get down to the lower level which I had never been able to do. They also added a french drain that solved the drainage problem. I couldnt be happier with the final result.
While trimming shrubs in front yard, crew accidentally cut the cord to security light. Lawn Enforcement had no problem replacing the fixture.
Ordinarily I’ve been impressed with work they do in my neighborhood and how friendly they are wen I walk my dog but today, I parked my brand new (Had it 2 whole days) BMW at Butler Plaza and returned to my vehicle in time to see their lawn crew carelessly spraying the entire left side of my car from nose to tail with wet grass clippings and sand. They even covered the front grill, hood and windshield with debris. I mean the car was covered. That took effort to so thoroughly Mess it up. I called The company and the receptionist didn’t know who I should Speak to so I left a message with the equipment maintenance Mgr thinking they should have some kind of shield that prevents clippings from spraying cars when they are cutting grass in a parking lot for crying out loud. I got no response. Boo. Bad form. I have video too and the workers photographs. They should be fired.
The absolute worst customer service. They told me they could only come today, I asked for other days in the afternoon, they said today at 11am, period Then THEY cancel.Made me waste my day(took time off work). Rescheduled without my authorization.
Ive had several workers from Lawn Enforcement become aggressive while driving. One in particular lead me to this review. There was an older lady driving on 75, doing well under the speed limit. Instead of LE worker simply going around her, he got right on her bumper and was waving his arms, yelling and flipping the bird. Ive never used their services, but after this encounter, theres no way I would use them.
We had a large pool paver area and a patio put in. It looks beautiful. Josh was very helpful getting us the right pavers for our house and the design, even the extra’s like shrubs were added in. The crew was very professional and the supervisor Damian made sure we were happy with each step of the process and fixed anything we asked. Josh came after all was done and went through a checklist to make sure everything was to our satisfaction. I heard these were the go to guys for pavers in this area and it showed. Competitive pricing too.
Excellent sales guy who completely oversells what his teams are actually going to do. We stayed with them 2 years trying to get our moneys worth. The teams have to be watched constantly and negotiated with EVERY. SINGLE. TIME. for them to do what was actually promised. Never mind.
We have used Lawn Enforcement for over 5 years and have been very pleased with their service. Their rates are reasonable. Their employees are friendly and diligent. They can also help create beautiful landscaping on ones property, maintain the irrigation system, and handle the removal of tree limbs that are a danger to ones home. They are also familiar with HOA regulations so they can plant and landscape with confidence. I would definitely recommend them and will happily continue my services with them.
We had irrigation department fix soon to be ours houses irrigation system. After several calls, they finally called me to schedule the service. I was a little irritated at first. A guy came and fixed problems, but I was not present. He told my realtor that he would give me a follow up call. I waited several days, but still no call from him. Thus, I called back and was told that the irrigation department was just going to call me. I can tell that they are very busy. Anyway, they explained the work the guy had done and was going to send me the invoice. At that time, I was not impressed by their service, feel neglected. Several days later, I noticed there is one more leak. I called them again to schedule the repair. This time, the irrigation department was really nice. They said sorry and they would fix it for me right away at no charge. This time, I was able to meet a guy from the irrigation department, Cory, I think. He is very nice and patient. He answered all my questions related to the irrigation system and showed me how to fix the drip line. I would recommend them for repair irrigation system but be aware it is the busy season for them now. It might take a while to schedule the service.Update: Later I got another invoice. So the fix is not free. Cory did not communicate with me reahead of time. Besides, there were more broken heads found by four seasons irrigation. Thus, lawn enforcement did not do a thorough job. I would not recommend them.
Took two months and was shuffled through three different representatives before I got an estimate on cleaning up my back yard. Seems they kept forgetting me! They look professional...logos on the car they use, logos and names on their polo shirts...logos on their business cards....but they dont act professional. Good luck.
They do a lot of work in the area I’d recommend them for jobs Elite Landscaping & Design wanted to pass on .
They doubt show up when scheduled and never return phone calls.
They destroyed our driveway—cracked it in over a dozen places—and abandoned their equipment on our property for weeks. When we tried in good faith to have them repair the driveway, they made a show like they would (had a paver come out and give a quote) then ultimately refused to repair anything and had their lawyer email us as an intimidation tactic.
Richard was easy to work with in assessing what needed to be done on our property, wanting to preserve the trees we have without unnecessarily cutting them down. He was fair in the estimate and very responsive when I needed to get in touch with him. The crew did a good job cleaning up after the job.
We have used Lawn Enforcement for over 10 years. They have been great to work with. Their prices are good, their service is very responsive, and the attitude of their people cannot be beat. I strongly recommend that you give them a try!
Very nice people .... very professional atmosphere around the place of business...i had a chance to meet all the supervisors plus the owner plus many of the laborors....everyone was so very nice and professional....such a great company ....i am extremely impressed ...from the top to the bottom
We have worked with Lawn Enforcement for over 18 years. The quality and service they offer is over and beyond the ordinary. I have personally found that they are very easy to work with and that when we have a special request or situation, they are quick to respond and accessible. I would and do recommend Lawn Enforcement Agency to those who are looking for good, quality service that is very reasonably priced.
Update: Changed from 2 star to 4 stars.The company contacted me after they realized that I slipped through the cracks. They were respectful and apologetic. They offered to do my contract free of charge and finished it the next day. I’m satisfied with the result.------------------I contacted the company for a quote to remove a tree in my front lawn and some landscaping in the front and backyard. A few days later a gentleman came by and took measurements. He said he will send me a quote in a few days. A week later, I still havent heard anything from them so I contacted the company. They apologized and told me they lost the measurements and sent the same guy to redo the measurements. Both times they are very courteous and professional. He sent me the quote later that night and I told them I wanted to do some of the stuff first (removing the tree and front yard stuff) and the rest later and asked when they can come out. They said in about a week and will get in touch with me. After a month of waiting, no one has come by or contacted me. I sent them an email to see if they are still coming... 2 weeks later still no word. I dont know whats going on over there but Im moving onto another company.
They can serve your needs large or small. Mike, the owner is very good at what he does. They are professionals. They do outside kitchens and Pools! One stop shop.
When you pull up to the area you can see the plants and trees that you want for your yard they have a large variety of plants and walking stones to chose from also the staff has a great attitude and works with you on your purchase
Amazing work and great serviceAfter Hurricane Irma their main office was out of power for several days but their crews were out the next day clearing businesses and yards. I have a commercial property and they were out the following morning clearing the parking lot so that the tenants could open for business. Then at my house their residential crews came through and not only picked up branches and cleaned up but it doesnt even look like there was a hurricane anymore. The crews that they have are very fast and extremely friendly and customer service oriented. I have used them for my personal and business needs for a while and cant imagine switching. I also use them for projects like tree work and even hardscape. I cant recommend them enough.
Excellent
They get any job done. They do a great job. The staff is very professional, and its affordable. There isnt a better lawn service in Gainesville or the surrounding areas.
Very Professional and I would absolutely recommend them. I am very impressed with their work and have been responsive to my ideas and comments. Thanks guys....
The work they do is good, but after almost three years they still refuse to cut my bushes the way I ask them to do it. I ask them to NOT cut between bushes so they look like one long bush, yet for some unexplained reason they insist on cutting a gap between bushes in front of my house. I may need to find a lawn service that can trim bushes without cutting strange gaps between the bushes as I ask them.
Absolutely rude. Was out in public when one of there employee intentionally blew dirt all over me.
Lawn Enforcement did a total back yard renovation for my family. Hardscaping, irrigation, and landscaping. Their prices were reasonable and they came recommended from a local builder that I trust who uses them for all there hardscaping, irrigation, and landscaping. I would give them my 100% recommendation for anyone looking for this type of work. They quoted me a price a stuck to it. There were no hidden charges. Overall, a great experience with them and would 100% use them again for any major outdoor renovations that I need.
Totally impressed with the work done by Lawn Enforcement Agency. Richard Fulmer (Tree Division) and his team safely and professionally took down several trees ... no problems during the process, and complete clean up afterward. Chuck Baldwin and Stefan Lioprios and team designed and planted a beautiful back yard and side yard. We have high praises for Lawn Enforcement Agency, and for their courteous and knowledgeable employees.
As owners of a custom home building company, my husband and I have enjoyed working together with Mike Troiano and staff on numerous projects over the years. They offer a full range of services including, but not limited to, initial design, installation of irrigation, landscape and hardscape. We have found their company to be very professional, knowledgeable, creative and dedicated to a successful project.
They do an amazing job on our neighbors yard, but I called and was told someone would call me the next day but I havent gotten a call in about 2/3 weeks.
Great place
Gave them a call, they said they would give me a estimate and proposal via email. They never even gave me a no. Never heard from them again. I suggest you pass on this one.
Lawn Enforcement is great. They have over the past 7 years provided lawn care and designed the hardscaping for my pool. I would recommend Lawn Enforcement to anyone. Mike Troiano and his team are great.
We had a patio put in a few years ago. The workers didnt know how to run a large machine they had and put huge gashes in streets asphalt. I wanted a patio with two levels but they informed me they would have to dig diwn too much and recommended a one level patio. When they finished the job (after tearing up my lawn more than expected), my patio was literally more than one foot higher than my grass on most sides! They came back three times with dirt and sod and attempted to fix the issue but it was not resolved and we ended up with issues with uneven water in our lawn. In addition, there was no recommendation made for adding downspouts on our gutters. Our downspout was neglected pushed aside some to accommodate the patio area and we had to go behind them and run a pipe underground and fix this issue.About a year later, we had so many issues with our landscape due to the patio being uneven that we actually hired lawn enforcement again to bring in loads of dirt to level our lawn. We had countless issues here. For example, we sent their truck back twice because they tried to bring sand followed by a cheaper dirt than we ordered. We ended up having a family member stay at our house just to be here to be sure things were getting done as planned.Skipping ahead to now, we have had flooding in our house this year that is without a doubt due to the fact that they laid our pavers almost two inches higher than the foundation of our house! We didnt realize this was our issue until after getting more gutters and considering replacing our back door...etc.Now we have a patio that needs to be taken away and put back after digging down and we also have to replace the wood flooring in our home.
They have been doing all our lawn care for several years. Were really happy with their reliability, attention to detail and the way our lawn has flourished under their care.
Terrible
Good place to build keep and modify your garden
We recently had LEA rennovate our playground at Baby Gator Child Development & Research Center at UF and it could not have gone more smoothly or turned out better. Mike worked with us to give us so much of what we wanted while keeping in our budget. His guys and the guys with Cody West Construction were so great to work with. The quality of work, attention to detail, and response to things we wanted was just wonderful. Even now that the project is finished, if we find something that needs a little tweaking, we have someone out the next day to help us out. I would highly reccomend them! Thank you Mike and your amazing crew!
We used Lawn Enforcement Agency for a complex project where our existing travertine patio pavers around our pool had to be completely redone. The original company that installed the pavers a few years ago before we purchased the home did a very poor job and there were loose and uneven pavers along with cracks in the coping along the pool edge. After Lawn Enforcement completed the work, the pavers and entire pool look incredible! Their crew was professional, courteous, and finished the project in a timely manner. I recommend their services for any of your hardscape project needs!
Lousy employees that don’t know how to drive and very careless with the traffic laws. I would not recommend them for anything if their driving on public roads is an indicator of the performance.
Not real happy
Do not use Lawn Enforcement Agency Inc in Gainesville !!!! They did horrible work for me.Again Do not use Lawn Enforcement Agency Inc in Gainesville !!!!
We had them come out for an estimate about lawn care and path install. We called them for a month straight. No answer to response. If they dont want the job or are too busy for the job why not say so?! Poor business management and poor service
Great services beautiful work
Good place..
The offer great service
They bill me but cant find my name or account and or service? Its them as I called the # on the invoice
Rude and unprofessional
I like it