I got an appointment confirmation within 7 days of my request online. On the day of my appointment, I was greeted promptly. No problems and my coupon was honored. The only think I would ask is the the service technician remember to reset the oil change notification light....for those of us who need the reminder:) Upon my return the next day, the available tech reset it AND showed me how to do it myself. Thank you for that little extra.

Dont think Ive ever been more impressed with a business as I was with Advanced Auto Care Center. As a first time customer, I was treated with respect, professionalism, consideration, honestly & the type of integrity one usually sees after years of trust & loyalty.I cant praise this business enough. I brought my 2010 Cadillac CTS in for what could have been a costly problem. Instead, it was an easy fix with no charge. In this day and age, this just doesnt happen. Not unless youre dealing with an honorable, straightforward, trustworthy business.I now know Ive found a place where I can depend on for years of excellent service.

It was super easy and fast and they fit me in on a gameday with Alabama no less!! Excellent service

Dont take your car there if its a Mercedes. I went in for a wheel alignment and oil change. After I got the car back the alignment was worst off than when I had left it. There was also a squeaking sound, similar to when you sit on a bed with springs, when I would go over speed bumps. I went back in and the mechanic said that they did not have the right tools for a Mercedes and they will reimburse me. However, that reimbursement needs to be done by the manager and he is away, so I should call back. I took my car to the dealership who said the previous alignment was equivalent to my car being in an accident. It was that far off. The alignment was fixed by the dealer, so I called to get my reimbursement from Advanced Auto Care. However, the manager refused. He said its not true that they dont have the tools to fix a Mercedes and I should bring back the car because their repairs are covered by some sort of insurance. After explaining for several minutes that Ive already fixed my car and Im not bringing it back to them, he agreed to reimburse me if I go back to the office, which he did. When I went back for the reimbursement, I told them about the squeaking but he claimed the sound cannot be caused by an alignment, and that it was what the dealer had done not them. The reality is that it can be caused by an alignment, and it was, and the noise started straight after I took my car to Advanced Auto Care, and not the dealer. This is unprofessional and inconvenient. If you have the tools, dont ruin my car. If you dont, dont attempt to fix and then ruin my car.

Needed quite a few different things done to my car, including diagnosing an unknown issue. Advanced had me diagnosed and most of the issues fixed the same day.They did have to keep the car into the next morning to finish up some work on the steering wheel, but all things considered, my car is back to feeling brand new and I feel I was charged fairly for parts and labor.Definitely recommend this auto shop to anyone and will be taking my car here moving forward when I need just about anything done.

Excellent service. They were very quick and accommodating. The lovely lady manning the reception area was incredible personable.

Great work guys did a good job on my car..

Tensioner pulley locked up on a trip to Orlando. Lost A/C and alternator power. Found Advanced Auto on Google. They got me in immediately, fixed it and i was back on the road. Excellent service. Saved me big time and money!

Amazing service!! Great staff, techs, informative and such a fair price for necessary car work! Love auto care.

Great service. Always kept me up to date with whats going on with my vehicle. Wont ever do anything extra that would cost you money without calling and getting your permission. Very far price.

I don’t know much about cars and have had people take advantage of that fact multiple times. At Advanced Auto Repair, I didn’t feel this way at all! Very welcoming and nice. It is also a huge plus that they are open on the weekends for people that work during the week! Their service was also fast and it was easy to schedule an appointment online :)

They were quick for oil change. I dont have much expierence with them beyond that but the parking is difficult

Horrible horrible place, do not come here, owner is a scammer and doing severe fraud. Save yourself a headache and don’t come

This has to be one of the best places to go to get your car repaired. They are honest about what needs to get done, and they are extremely knowledgeable and share that info readily. What separates them from the rest is their communication and they really get to know you. That relationship is a huge bonus as at many places you are made to feel you are just another paycheck.

Loved this place! Very understanding and helpful and did not seem to try to trick me into paying for more repairs than needed. Will go back again.

Have done my oil change/fluids several times and checked over a couple of random noises/tire issues. Fair prices and great service every time! Nice clean shop and waiting area. They will also let you know if something needs to be done urgently or can wait til payday for those of us on a tight budget.I know two other certified master mechanics in town (that DONT work for them, have 10+ years exp locally, and I trust like family) that recommend them as one of the best places in town when their respective shops are busy as well.

Great customer service. Went there after some pushy guy at Jiffy lube answered every question with yes or no followed by “bring your car over the center lane”. Can’t stand high pressure tactics. Advanced auto care center knew exactly what oil my car needed (I had just looked into the owners manual) and answered every question courteously and patiently.

I have had them work on my car twice and so far all the work they have done is legit. I normally take my car to the dealership but you have yo schedule weeks in advance to be seen. This shop here takes you immediately and get the job done. They are pretty detail about what is done and what needs to be done.

I love Advanced Auto Care - trustworthy, efficient, excellent customer service. They have been taking care of my 2015 Equinox since I got it and I highly recommend this shop!

The diagnostics for my car were cheaper than I expected, and they gave no nonsense answers, nice little waiting area, fixed the main problem I came in to get done so satisfied overall

Quick oil change and very polite staff. Other repairs done at very fair prices. A great experience!

This is the best auto place you could possibly go to. Their time estimates are always spot on and they are very affordable.

Trustworthy & honestThings that are very important to have in an auto repair shop!

Came to get my car looked at since I just bought from a private seller. Really fast and nice. Got an inspection, good pricing and very welcoming.

I trust them, I dont think they have ever tried to scam me, which is already enough to win me over. Prices seem competitive. I have been here over a dozen times in past couple years and havent had any problems.

I was in search of a new mechanic after horrible encounters with Tires Plus so I did my research and ended up here! My car was giving me trouble and while I was planning on trading it in that day, I wanted it inspected before heading to the dealership. After engaging in small talk with the receptionist, she went to grab a gentleman from the shop to better answer my questions. He sat down with me and provided me with his opinion on my new car purchase-totally not in his job description and offered no benefit to him. Definitely went above and beyond and won my repeat business. Also, like seeing the manager always try and make good with customers when errors occur. Customers often forget mistakes happen- its all about how the business handles it.

They are always nice and professional. No where else I’d rather go.

Im a repair shop owner and was stuck in Gainesville with a misfire and 4 check engine codes. Advanced got me in, repaired, and back on the road for under $200 and my Jeep is now running perfectly. Awesome shop, and I feel better about my kid going to UF when I know theres a trustworthy placw who will take care of her car. Thanks again!

Quick diagnosis, knowledgeable, repair completed and priced right . Would recommend !!

This is hands down the best auto shop in town. I don’t trust anyone else with my car other than the staff here. You can really tell that they value their customers over profit, which is something you hardly ever see nowadays. Roberta and Jeffrey are the absolute best!! I don’t usually write reviews but these people deserve a shoutout for being such an all around great staff.Edit: I took my car in this weekend for a check up before a road trip and rather than charging me the diagnostic fee they didn’t charge me anything since I come in regularly. Just one of the things they’ve done that showcases their exemplary customer service. Again, best place in town. :)

Very accommodating. Friendly staff. Fast service. Fair pricing.

Honest and professional. I called Advanced Auto Care Center on Wednesday 21April2021, after walking out of Tires Plus on 34th Street, because Tires Plus had NO respect for my time, despite scheduling an appointment. I needed locking lug nuts removed from a car I recently purchased. Advanced Auto Care Center looked at the locking lug nuts, and explained they are OEM, and directed me to Gatorland Toyota, who removed them for free, in about 10 minutes. I highly recommend Advanced Auto Care Center, because they have integrity. Thanks, Scott

Excellent service and very helpful. Great positive attitude!

Great service! Quick and very helpful! Roberta is very friendly

I have repaired my car here twice, the service here is great, the service staff is very patient, the maintenance is very professional, I will continue to come here.

Amazing service. Truly a great place to bring your car!!

Horrible company, overpriced and horrible owner, the owner is a big crook and a cheater, stay away from this company.

First time I came here in my older car I just showed up early one morning when I was having problems. From when I walked in the door I was greeted and the guy at the desk was very nice and professional. I explained the issue with my car and they took a look and within an hour they called and told me what the issue was and had it fixed in no time. I don’t live in Gainesville, but when I’m up here and ever had car trouble again or just need scheduled maintenance I would recommend this place to anyone👍🏽.Bonus there’s shopping all around the auto shop so there’s plenty to do to while you wait.

It has excellent service

I took my car here to get a tire repaired, and I received excellent service. They took the time to show me what punctured my tire and offered me fair prices to repair it. They repaired it right away with no wait time.

Absolutely amazing service!! These guys were fast, kind and Derek at the front desk was super friendly, especially with me having no prior car experience. 10/10 recommended!!

The always have great customer service and always willing to squeeze you in for your services needed if they can. They have always been fast and efficient. They are very friendly as well. Highly recommend!!

Very professional fast and courteous. Will definitely let others know where to come to get quality fast work done.!

I purchased a synthetic oil change for my car at this facility and they were excellent. Called my phone to make an appointment about a week in advance. On the day of, they received me quickly and professionally. Total wait time for the oil change was about 20-30mins (less than they originally said, which was about 40mins). The mechanic even gave me a tip about my brake pads not having full contact with my rotors, which should still be under warranty. Excellent service. Highly recommend!

Amazing experience! I went in with a nail in my tire, and they repaired it quickly and had me on my way in 20 minutes. My husband usually takes our cars in for repair, and I was a bit apprehensive, and certainly could not have felt more comfortable with the process. I highly recommend them, and will definitely return for all my auto needs. Great job!

Quickest oil change I’ve ever gotten. Never tried to overcharge me for services that were not needed. 10/10 recommend to anyone in Gainesville.

Very nice people and great service! Had an appointment and was seen to right away! Highly recommend!

We took our car there because of a hesitation when accelerating. We told them the Check Engine Light was NOT on and that we had already check it for codes. They basically did the same thing we had already done, recommended some “ possible fixes” and charged us $115.00 for a Check Engine Light Diagnostic. We asked specifically if they were going to do a more thorough diagnostic and they said yes, but ended up charging us for the same thing we had done at home. Waste of time and money!

Helpful staff and timely service. No wait time to drop off and car was ready to be picked up on time.

Friendly, helpful staff and a clean, comfortable waiting room. Work took a reasonable amount of time and I am happy with my experience and the service and would reccomend. The prices were fair and on par with other shops. They had an opening for me a day after I called to make an appointment in a hurry and were even able to move the time an hour later the day of on short notice and didnt mind at all. Very positive experience.

Oil change done fast. Convenient location. Called me when ready.

My car felt worse after leaving for oil change and tire rotation. Used coupon for free tire rotation, so you get whatyou dont pay for. They told me I really needed new oil lid that was 200$ extra. Got second opinion and told me it wasnt a big deal, dont need a new one. So yeah, bad experience overall.

Very trustworthy and reliable location. If you are in or moving to Gainesville and do not know where get your car serviced, this is the place!

Amazing service, fair and honest!! Derick took care of me when the second I walked in, and they rested me fairly and honestly. Cannot recommend them enough.

The fine folks here have provided reliable service on everything between minor leaks to an engine swap on my ancient vehicle. I have engaged with all of the front staff and managers and they are all courteous and passionate about their work. I’ve had persistent car problems in my 2 years here, and Advanced Auto continues to be my go-to service provider.

Alternator replaced August 2018 - Drove off happy as very police people and was happy. Wife driving down the road and car fails.November 2018 - Bad alternator they installed. Replaced after 3 months.Driving down the road October 2020. Car dies. - Bad alternator -Called and was told warranty 3 years or 36000 miles. Im at 40000 miles and warranty (miles) is from the FIRST alternator regardless of how many more they have to replace since the first time. (That did not make much sense) Asked how much miles was on car at second replacement (they did not update their system... interesting) Not sure but I dont think 3 alternators in 2 years is normal. I asked if they could do something on another alternator (labor discount) - anything. Told to call back in 24 hours when the owner is here. (Im on the side of the road with kids in the van.) Lady explains there is no manager that can make that call. I thanked her and will have to get it to another shop. Bad experience but not going to let this ruin my day. Off to a alternator shop in Alachua. Live and learn - no way they will get my business again or any of my friends.

These are my go to auto care guys. They are fair, reasonably priced and probably most important-honest!

Very fast and affordable pricing. I needed to get my brakes replaced and they were able to get my work done in less time than quoted and at less cost than taking my car to the dealership. I also appreciate that theyve taken the time to reach out by text periodically to ensure that there have been no problems with the brakes - GREAT customer service!

The lady at the front desk is unprofessional. I been here a couple times for oil change and sometimes she is nice but often she is rude. I called for an appointment today but a man pick up the phone this time and was very unfriendly. I would had cancel my appt but I needed to get oil change before I go out of town

They are very professional snd great value

Very professional staff and quick service. They get the job done and they get it done right! Will be back for all of my automotive needs.

Jeff and they guys are great! Always ready to answer questions very knowledgeable about what they do. I have all my car needs done with these guys. Excellent work on my BMW and the wives Benz. I trust these guys with my cars and if you need good quality work that cost hundreds less than the dealer ship, these guys are it.

Super friendly and good customer service! Has a nationwide warranty on the part I needed which is great.

They provide courteous and dependable service! I have referred family and they utilize their excellent service as well.

Derek and Roberta were helpful and got the job done. Appreciate the communication and quality work.

Always friendly staff & knowledgable about services. Services are completed in a timely manner.

The staff are very friendly and are time efficient. Their online appointment system works well. They keep it simple and pleasant.

Always great, timely service. Would recommend to family and friends.

I always come here real fast and friendly service

First time heading to a car shop and they were friendly and helpful! Made me feel safe and reassured leaving my car here!!

I have been a customer for over 3 yrs, overall great customer service. They do take good care of my car. Happy place, happy customer.

Went in with a nail in my tire, when I told the young lady I really couldnt afford a new tire at the moment she did her best to get me a good tire at lower price than originally quoted and it was quick and easy. I had used their services in the past for an oil change and tire rotation, and was planning on bringing my car in again for the same services, Ill definitely be returning

Great place to get your car fixed very reasonable prices then tell you the truth about your car!!!! Also great employees

Amazing service!!! I’ll be coming here from now on!

I have been coming to advanced auto for some time and I’m completely satisfied. They are always helpful and affordable. I’ve been going to them with all my vehicles. And I always recommend them to friends and family.

Super friendly and professional. Also pretty fast on letting me know what my issue was.

Great service very professional. Alternator replacement.

Advance Auto Care Center Has Been My To Go Mechanic Place For Some Time Now. As Soon As You Walk In The Door You Are Greeted And Welcomed. They Have Always Been Very Professional And Had Great Time Management. Any Questions Or Concerns I Had Was Immediately Taken Care Of. Stitch Is A Wonderful Mechanic Along With The Rest Of The Mechanics That Work There As Well.

They were helpful and professional. They took a moment to help me understand what went wrong with my tires.

This place is great use to come here years ago now IM BACK. Recommend them highly!!

A quiet place that is professionally run, and everything was done quickly and perfectly. Will go here to get other services in the future.

Timely service for my radiator, great service, and overall great experience. Highly recommend!

Initially walking in service was friendly, my need was quickly assessed and was given price and time frame almost immediately. Fastest service I have ever received.

I have come into this auto shop twice and that have been very accommodating, quick, and effective. They do great work for a very fair price. I have not one bad thing to say about my service here!

They were very friendly and the service was great.

This was my second time going to this place for car emergencies and both times they helped me quickly and for a great price! I was in a weird situation where the turning signal light bulb had displaced and fell into the casing. They fix the issue in under 15 minutes and provided great service.

Got me in quick, same day. Fast friendly service!

Wonderful establishment and customer service. My car had some electrical issues and the staff was able to help me with all of my needs. My car is running clean and smooth. The staff are professional and easy to talk too.

I was referred to Advance Auto Care through Repair Pal, and Roberta at the service desk was sooo helpful in getting my car the service it needs and me out of the door on time! I look forward to bringing my car back!

Customer service was good, they treated me nicely. My mom took the car for me and she doesn’t really speak english so I had to talk to them. Took my car for alignment and told them it was pulling to the right. They aligned it and car is the exact same way still pulling to the right. If there is another reason why my car is still doing that I would have liked them to tell me so I know why and hopefully fix the problem in the future.

Always clean with great friendly service. A place you can depend on.

This auto shop is very efficient. They check everything that was wrong with my car and were able to change what was needed to be changed. Even though I wanted to change other things they told me there was not need. Very honest individuals. I will recommend this place.

They were so nice and made everything really easy! Prices are also great, especially for synthetic oil. It’s my first time coming and I understand why they have such great reviews. 5/5 and will make sure to come here in the future!

Got my windshield wipers replaced here for a great deal!!! Professional, fast and courteous

I’ve been going here for quite some time, & they do great work! Very reasonable rates. A+ quality

It was my first time visiting this place and it was an amazing experience. Will definitely come back if need anything.

I love this place, it’s run by a great group of people. Their prices are reasonable and they have been very helpful in maintaining my old car. If you’re a student looking for a mechanic to trust, look no further..

I’ve been a customer of advanced auto care for over 3 years. They are friendly, fast, and up front about what services should be priority. They are customer relationship oriented and being that my family’s shop is just too far to drive to they have been the best option I’ve found.

Quick & great service not too expensive. I get both of my cars repaired here never have to comeback for a re fix they get the job done right the first time.

I made a mistake by pulling directly into a bay. The staff were very polite and asked that I please back out and park in the parking lot due to liability issues. Sorry Im from the country. The lady in the office was nice as well and got someone working on my vehicle immediately. Convenient, professional, and knowledgeable.