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Erika Wallace - State Farm Insurance Agent
6730 Browns Bridge Rd Ste 300, Gainesville, GA 30506, United States
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Erika Wallace - State Farm Insurance Agent

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Da
Review №1

When I decided to shop around for new auto insurance. I contacted Erika Wallace State Farm agency. I could not ask for a better experience. The staff was fantastic. Shea took all my information and was fantastic. I then was put in contact with My agent Erika. She was super informative and very friendly. I’m happy I found them and would recommend them to any one.

Fr
Review №2

Erika recently became my State Farm Agent and I am extremely impressed. Prior to starting my policy Erika did a consultation. This Agent verified my Auto and Fire, and Life needs. Going through one product at a time to ensure that I understood my coverage. She took her time and showed extreme patience. Since starting my policy, Erika has reached out to me to provide policy updates. This direct customer service is what makes her remarkable! I could not ask for a better Agent!!!

Na
Review №3

Fantastic agent! The best experience, value and guidance I’ve ever received in nearly 30 years for insurance. Please, take 5 minutes to contact Erika for the best policy and experience with insurance you will receive.

Sh
Review №4

Shea is the most friendly and professional person I’ve had the experience of obtaining insurance through. She lightens the room with her smile, and makes the process seamless and fast. The team as whole at Erika Wallace is outstanding. I highly recommend them if you’re looking to save money and have someone on your side! Good going, team!

Se
Review №5

The office of Erika Wallace has been great! I personally have been working with Leticia Trevino! I just moved from Delaware to Georgia! Leticia has been an extreme help, been accommodating, and just overall supportive.Especially, when I was in need of something quick, she was there within minutes being able to help!This is a great team and agency!

Wr
Review №6

Shea is Super Awesome, She was so helpful and save me a ton of money!! Rarely do you find someone concerned with your best interests instead of just closing a deal! Thanks again Shea!!

Lu
Review №7

Leticia was a great helping me with my new insurance quote, i use to have Geico and was paying 250$ for 1 car now I pay 200$ for 2 cars. Plus she’s really sweet and ready to help.

Va
Review №8

Absolutely amazing! She will help you with whatever you need and is so funny! One of the kindest ladies I’ve ever had the pleasure to meet. Thank you for helping me with everything!! Definitely recommend.

Kr
Review №9

Erika Wallace is amazing!!! Shes so nice and funny but most importantly she genuinely cares about you as her client. Shes not your average agent, she will text you or call just to check in and make sure everything is going well and youre satisfied. Shes professional and very nice. Im excited for this new chapter with State Farm and Im even more excited to have her as my agent! Thanks for making this process great Erika!

Je
Review №10

Thanks to Erika Wallace and her team I was able to save hundreds on my auto and home insurance! The switching process was great and seamless, dealing with Leticia was great!!! She is very professional and will got me the best prices in town!! Thank you guys!!!

Bo
Review №11

Leti has been very attentive to our needs. We changed over to State Farm after being with another provider for over 30 years. We are so happy we made the change.

Jo
Review №12

Great, place with people you can trust. Love the experience of feeling comfortable and at home with the great hospitality. And great prices.

Al
Review №13

Good customer service. Always there to answer customer questions. willing to help. Best rates helps you save money. Strongly recommended to anyone looking for professionally and knowledge on insurance rates....

To
Review №14

My experience with Erikas office has set the example of what an agent should be. I have never with any insurance company had an agent that has this level of customer service. I have recently purchased life insurance policy. She explained everything so well explained all of the options etc. There were so many products I didnt know Statefarm had to offer that she let me know about that benefits my family. She stays on top of our claims. She makes the phones calls and keeps us updated which is so helpful with my already busy schedule. Ive referred her to family and friends and she gives us all the same great level of customer service. I definitely recommend her office.

De
Review №15

Erika Wallace is an absolute pleasure to work with! I moved my policies to her agency recently and she went through each policy I have and provided recommendation which improved my coverage and also lowered the costs. She is very responsive and very knowledgeable and would highly recommend.

Ma
Review №16

Great agent Erika, she got me the quote in no time and it was half what I was paying for the same insurance level. She works after hours to accommodate my time. Very efficient and profesional and easy to communicate. She also advised me about all reductions I can get. I advise State Farm for everyone.

Kr
Review №17

Erika and her team were fantastic! They got us what we needed in a timely manner and even helped us after typical business hours.

Ja
Review №18

Erika was the perfect blend of friendly and professional. In addition to helping me save hundreds of dollars, she educated me on my coverages so I could make an informed decision. I would definitely work with Erika again.

Ru
Review №19

For a long time, I thought I was in good hands but all that changed after a buddy of mines recommended I speak with Leticia with Wallace’s team. She is very informative, patient, welcoming, and understanding. Her goal wasn’t to make a sale. It was to make sure that I knew that Statefarm was there to help me. If your reading this Erika, you made an exceptional judgement call by hiring Leticia, because she is remarkable. #teamstatefarm

Ir
Review №20

Highly recommend agents and team. Thank you for your kindness and professionalism and special thanks to EddyJake 👏👍🏻Your new loyal customer 😀

Sh
Review №21

Erika is very knowledgeable and great to work with. I called to get quotes for my home and auto and she was able to give me a great deal in just a few minutes. By the end of the call, I felt like I had a new best friend. She has followed up multiple times in the past 4 weeks to answer any questions I may have. That is wonderful customer service!

Re
Review №22

Erika has definitely over exceeded my expectations as an agent. She went above and beyond in explaining and educating us about our vehicle coverages. Shes stayed in touch via email and is always readily available in answering any questions weve had thus far. Thank you for taking care of your clients the way you do. Give her a call, you will not be disappointed.

T.
Review №23

Erika Wallace State Farm was top notch for my insurance needs! They were warm and knowledgeable and provided me lots of options without making me feel forced into any one. Erika’s open communication and warm personality made me feel comfortable and able to trust that she cared about me as an individual and not just her own monetary gain. She was more interested in building a long term insurance relationship and that works for me. If you’re in need of professional insurance guidance, please check Erika and her team out - you’ll be glad you did!

le
Review №24

Erika is outstanding! She is professional, personable and provides excellent customer service. I am very happy that I switched my policies to State Farm and to have Erika as my agent! I would most definitely recommend her agency for all insurance needs.

Be
Review №25

Great Team !!Excellent quality, really professional in all what they do.Highly recommended.

La
Review №26

Erika Wallace and her staff are by far the best agency I have had. I had a long term agency before this one. And I never got the amount of amazing service and honesty, until now. They really do work to find you the best coverage for you and your family. And they do their best to get you, your coverages at a lower rate. They’ve helped me in ways I can’t thank them. I’m so happy to have Erika Wallace as my agency. And if you’re thinking of changing Over to them, don’t hesitate. They are the best!!! Not many people now in days, try to benefit you as a customer, but they do.

De
Review №27

Thank you Agent Erika Wallace for not only being a good neighbor, but for also rendering exceptional assistance with my insurance needs! Your professionalism, passion and energy spoke volumes and Im glad that we were able to connect. Your diligence and knowledge helped me get the most bang for my buck. You are greatly appreciated!

Os
Review №28

Great experience with Blanca! Helped me save lots of money. She is very nice and has great customer service. You can tell she likes her job, tries to help out as much as she could. Thank you Blanca!

Ju
Review №29

Erika Wallace was SUPER! She was very patient and answered all of my concerns. She made me feel like she cared about the best options for me and my family. Thank you again for your professionalism and diligence. This is what awesome Customer Service looks like.

Ni
Review №30

Erika Wallace and her staff are without doubt the BEST experience I’ve personally ever had with an insurance agency/company. They’re extremely professional, very accessible, driven to go above and beyond to satisfy their clients requests and truly make you feel like FAMILY. They’ve saved me hundreds of dollars each year while providing outstanding coverage from the premier insurance company in the business. Thank you Erika and staff. Keep doing what you’re doing!

Ja
Review №31

Great service! I recommend everyone to allow the Wallace agency to insure your valuables

Ed
Review №32

I love Erika. She’s so down to earth and understood my needs. Her response time to your messages are amazing and she makes you feel like you’re family ❤️

Ja
Review №33

I was skeptical at first after a good friend recommended me to Erika and sure enough she was able to help me save in my car insurance. Needless to say, she is now handling my home and my small business insurance, and looking forward to banking and annuities. Please give her the opportunity and her agency will not disappoint you, as they will look for the best cost effective options. They are very professional and very attentive to your needs, Thank you and please dont change a thing, everything is perfect !! Customer for life.

Am
Review №34

Special thanks to Shea Murray and Erika Wallace for working with me on getting better and cheaper insurance! Definitely something I needed at the time since I was overpaying with the other company I was with! Thank you guys so much!

Sh
Review №35

Erika Wallace is a great agent but more importantly a great person! You can tell she genuinely cares and is sincere in being there for her clients. The customer service is phenomenal! And to top it off the prices match the service. I was able to get a lower quote to switch my insurance. I’m very grateful! ❤️

Le
Review №36

Very impressive Agency ! Erika and team are professional and where looking out for me and my needs. Thank you

Ni
Review №37

Erika is wonderful! She took the time to answer all of our questions about our policies. She is so sweet and helpful. We learned so much about our insurance that we never knew before. I would definitely recommend everyone give her a call. Shes definitely a good neighbor.

Ya
Review №38

Erika is so nice and my rep Blanca is amazing. She always takes the time to explain everything to me and never makes me feel like if my questions are small or insignificant. I always get answers. Thank you so much for all your help and patience.

Li
Review №39

Loved working with Erika! Worked hard to get me the best price ever. Professional, but friendly. Responsive w/o being pushy. Would recommend her to any and everyone! Thanks again Mrs. Wallace. With the money I saved, I WILL go shopping!

Lo
Review №40

We have a nonprofit organization and I reached out to State Farm to see if they would like to help us provide meals to families in need in Gwinnett county, they wasted no time making sure we had turkeys for families for Thanksgiving in the midst of this pandemic.A week later, we began experiencing problems with Allstate Insurance and I told my husband that as long as I could remember, my dad ALWAYS did business with State Farm and I think it was time for us to change. I decided to give Blanca, one of the nicest reps you could ever work with, a call and she took care of transferring us from Allstate to State Farm in an hour!!! The best part is that we are saving over $90 a month being with State Farm and getting more for our money with them. I love the personal touch, of talking to someone rather than a machine telling you they will return your call and they dont. This agency is truly remarkable and I will be asking everyone of my family and friends to consider switching to State Farm--Blanca said we are family now and I truly truly believe that. Blanca treated us like family and it feels so good being somewhere and know you are cared about!!! Thank you so much Blanca and Erika Wallace for all you do!!!!

Ma
Review №41

Erika is such a pleasure to deal with! She is very personable and professional. I was able to get better coverage and lower payment with State Farm. I’m excited to have Erika and her team as my new agency. Thank you Erika!

De
Review №42

I want to commend Blanca del Toro for her excellent follow-up and help in getting my renter’s insurance. She kept me updated on the status and I quickly had full confidence in her. I am happy that individuals like her go above and beyond to help their clients. I thank her again, and feel that her hard work should not go unrecognized. Will definitely work with her again!

Ca
Review №43

I recently became a customer of Erika Wallace SF Ins. Agency and was pleasantly surprised with the competitive rates for my Auto & Home. She saved me money by making me aware of discounts I could qualify for. She was very personable, professional and provided me with quick quotes and I had coverage the same day! I highly recommend.

Hu
Review №44

Everything is pretty good, Erika and Eddyjake are energetic,fun and professional! Highly recommended.yuuuu

Ba
Review №45

Erika made certain that I understood exactly what my policy entails, which is the most important thing to a customer. Shes always personable too. I would recommend her as an insurance agent.

De
Review №46

Erika saved us money and worked to help get us help with a claim that was filed under my previous agent. She is outstanding and I recommend switching to her today weather you are with state farm already or with another company. It will be one of the best decisions you can make!

Yo
Review №47

Great Costumer Service. Thank you for answering all my questions and giving me a good perfect price. Thank you Blanca you are awesome.

Ma
Review №48

Erika and her team were professional and friendly without the pushy sales pitch. Save me $80 a month!!

Ly
Review №49

Erika and her staff are so great to work with. She provided me with a quote for my vehicle and provide me why a great rate. I’m moving all my policies to her office. Give her a call, you won’t be disappointed.

Al
Review №50

Erika and her staff are fantastic! I recently purchased my first car and she went above and beyond to make sure I was taken care of. And Erika is so fun to chat with, it actually makes talking about insurance enjoyable! I highly recommend giving her a call.

No
Review №51

I’m happy with my price and coverage that State Farm has giving me for my New Honda Accord. Thank you Blanca del Toro for helping me take the time to go through every step so I understand one at a time, and getting me settle with my insurance. I will likely refer you.

Na
Review №52

Erika and Eduardo are awesome and super friendly. They helped to save Money which is awesome thx 😊 I really recommend

Ta
Review №53

Erika is very professional, thorough and provides exceptional service. She was able to beat competitors rates without compromising any coverages for my security.

sv
Review №54

Extremely satisfying experience!!! High quality service with great attention to details. Erika found exactly what I needed in a timely manner with confidence only true professionals can demonstrate! 🌟🌟🌟🌟🌟

St
Review №55

Loveeee to work with Erika!!!! She is extremely responsible, fast and efficient! She helped me get the best insurance for my car in a very fast manner. Explaning everything that was included in my insurance, which made me feel more secure of what I was paying, usually not everyone explains everything with details like she did!!

Ce
Review №56

Love the service! Thank you leticia for everything you do for me and my family!

De
Review №57

The staff at this office are friendly and welcoming. Erika is awesome to work with. I purchased insurance with Erika and she made the whole thing easy,and fast. Love the customer service here, this is my go to for all my insurance needs.

Wi
Review №58

Erika and her team saved me almost half of what I was paying for my renters insurance. They were kind and very proactive in making sure the process was fast and seamless. Highly recommend!!!

Me
Review №59

Erika and her team have been super helpful in the process of getting insured! Erika is attentive and friendly, and strives to make connections with every client. I am so glad to have selected her!!!

Da
Review №60

Very professional and gave me a better rate than who I was with! Great customer service, I highly recommend.

Ma
Review №61

I am not one to write reviews but I felt I needed to tell that the service Ericas office provided was unbelievable. They were very patient answering all my questions and explained everything thoroughly. I feel great knowing my family is protected!

Jo
Review №62

Erika and her team by far exceeded my expectations! They are not only responsive and knowledgeable about any questions you may have but were quick to get me the coverage I needed and they saved me money. If your on the fence about changing insurance policies I highly recommend seeing what Erika can do for you and what money you can put back in your pocket.

Li
Review №63

Erika is awesome as my new agent. She was patient and answered all of my questions. I had been a long term policy holder with another carrier but her customer service and lower rates convinced me to switch. I am confident that she will make me a happy customer!!

An
Review №64

Ive been on my parents car insurance for years, and Erika worked with me to find a great policy on my own that fits within my budget. And, she found me an even better deal on renters insurance than I previously had. Thanks Erika!

Je
Review №65

I recently decided to change my insurance to Statefarm, and I could have not done with anyone better! Erika was very professional and answered any questions I had. When I finally called back to make the change I was taken care by Blanca. Blanca was the absolute best!!! I am very happy to be part of an agency I know I can trust and rely on. Thank you ladies for all your help!!

Wi
Review №66

Very caring and always puts the policyholder first. Also she gave me the best quote that no one else could offer! I definitely recommend Erika at State Farm!

BR
Review №67

Thank You Erika for staying up late and taking care of my policy.You are one of a kind.I mean that.Thank you for giving me a great deal and saving me money and being so helpful.I will be glad to meet you.I feel like you are family.🥰Hi Erika thank you formy gifts you are so precious.You are the best agent Ive ever had.Loving and caring and would not want anyone else.Folks she is great 🤗

01
Review №68

Erika is amazing! She is a very hard worker and she’s so helpful and pleasant. She listens and makes sure all questions are answered as quickly as possible.

Ch
Review №69

Erika and her staff were super helpful and courteous. Erika also made switching over to State Farm seamless. I would highly recommend her services.

An
Review №70

The Erika Wallace Agency absolutely ROCKS!! The office is very warm, cozy and inviting. The staff was very attentive to my personal insurance needs and expressed genuine concern for my insurance needs. I learned a lot about the financial services offered by State Farm. Erika Wallace herself is so personable and fun! This was a very different experience and I feel great about placing my insurance and financial needs with State Farm.

Da
Review №71

Thank you so much for helping save me so much money!! I never thought it could be so much cheaper for such great coverage with State Farm! Now I’m part of the State Farm family and so happy!

Al
Review №72

They are amazing people ! Also Eduardo Almanza is amazing as well !

Ol
Review №73

Very professional and friendly staff. It’s always a pleasure doing business with a company that knows their product and take care all of your needs. Good quality and great value.

Di
Review №74

Shea was so helpful and patient! And saved us money!

Re
Review №75

Erika is amazing. She is very professional and knowledgeable. What I like about Erika is unlike my past agents, she has an extensive background working in claims which allowed her to break down my policy and coverages to a very simplistic level so I know exactly what I’m paying for.

Gh
Review №76

I am very impressed with the service Erika and her team have provided us. Not only did she save us a lot of money but she explained everything to us thoroughly something no one has ever done for us. Glad she is our State Farm Agent!!!

Jo
Review №77

Erika Wallace is your one place stop for all of your insurance needs. Erika is professional, attentive and super responsive. I give her 5 stars and would totally recommend to my friends and family.

Qu
Review №78

Thank you to Erika and her team for helping me choose the best protection for me and my family. Your years of experience in claim handling truly make the difference! I trust you and your staff to be there for me anytime I need it.

Am
Review №79

Erica and her team are amazing! Attention to detail and know what questions to ask to get the right policies needed for you and your family.

Pa
Review №80

Very helpful office staff. They knew what they were doing and I am pleased with the resulting insurance policy.

Ta
Review №81

Great customer service!! Erika is so kind and tedious to make sure she gets you every saving with great coverage. So happy with my switch to StateFarm!

Ro
Review №82

Helpful and respectful except Jake from Statefarm

cl
Review №83

Amazing service, professional, knowledgeable and best of all saved us a lot of money!!! Highly recommend her and her team, you will not be dissappointed...

Ba
Review №84

She is very professional and has helped me through the process of acquiring a good insurance company. She is always ready to answer any questions that I may have.

Do
Review №85

Definitely recommend Erika Wallece and her team. They are very professional and attentive to your needs. A special, thank you to Erika and Blanca for taking time to find the best coverage for my home, auto, life and small Bussiness. Thank you!

al
Review №86

I had a really great experience with Erika. She is professional and extremely thorough. I feel confident that she will serve our family well.

ja
Review №87

Blanca del Toro has a great Customer a service and she is very professional! I recommend you all to ask for her!

NI
Review №88

Awesome Agent! Caring and values all her customers! Would not trade her as my agent for anyone else

AM
Review №89

Amazing people! Always there when you need them! Special thanks to Leticia for helping me with my auto insurance!

Ve
Review №90

Very professional service. Happy I was able to save some money. Thank you for your help.

gi
Review №91

Amazing service. Very friendly as well. They were very welcoming and professional! I recommend them 1000%.

Mo
Review №92

Great experience. Erika and most of her staff combined have decades of claim handling experience. They know how to explain coverages, not just sell policies.

Li
Review №93

Grate staff. Blanca is very good at explaining coverages and will take time to go over any questions that you may have.

Il
Review №94

Erika is the best!!! She helped me with every step with my insurance process made it easy and saved me money!!! You are truly the best!! Thank you!

Va
Review №95

Great customer service. Erika and her team are always willing to listen to your specific needs and they provide the best personalized service based on your individual needs.

Al
Review №96

I had a wonderful visit and easy set up process. Erika and her staff are so nice, i felt like royalty and felt their genuine intrest in whats best for ME. They actually care and want the best for their customers!!!

ma
Review №97

Getting a quote and my policy was super easy thanks to Erika and Eddy. I didn’t feel pressured at all and they saved me over $200 dollars and I have more coverage. 😌

We
Review №98

This is the type of service i was looking,Excellent communicationGreat ratesExperiencePrompt response

Du
Review №99

Blanca, Erika, and staff really care about my well being. Im in tbe roofing business and have lots of experience with State Farm adjusters....when Blanca and Erika found out what a dangerous business I am in...Immediately recommended a disability program in case I got injured long term...After slowly going thru the details I love the plan for my peace of Mind and meeting Blanca after XMAS to get me signed up and pfotected in case of injury for my protection. ID GIVE THIS OFFICE 6 STARS IF I COULD TY Dustin Shirley

Al
Review №100

Recently switched to State Farm- and I can’t say enough about my experience with Erica Wallace. She made the transition effortless.

Information
42 Photos
100 Comments
5 Rating
  • Address:6730 Browns Bridge Rd Ste 300, Gainesville, GA 30506, United States
  • Site:https://erikawallace.net/?cmpid=vabhdb_blm_0001
  • Phone:+1 678-648-4585
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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