I just had my first work done by Auto Fitness / NAPA Auto Care Center. I will be going back in the future for all my repair / car needs. The Team did and excellent and efficient job. They were fast and through. I have to say I have driven by them many times and never realized they were there. Garrett was joy to talk while I waited for the service to be completed. The oil change was reasonably priced and lower than the other places I have used in the past. They were able to fix the slow leak in the passenger side rear tire. Three other places were unable to fix it. I am sold. I will be back. Great job to the team.

I can honestly say dealing with Napa Auto fitness automotive was one of the greatest experience I ever had, the company kept me informed on everything that was going on, not only that they made the claim through my warranty company.. I basically did nothing but take them my car and from there they handled everything else... I was provided with a loaner due to the fact that they will have my car for a few days, which I thought was awesome.. Mr Garrett made is so easy and not only easy I had no worries.. yes I will be going back to Napa Auto fitness for whatever I need when it comes to my car the best experience I ever had.. thank you NAPA Auto fitness

This shop is by far the best in town and beyond. I travel past multiple shops to have Garrett and his guys work on my personal and company vehicles. They always pay great attention to detail and correctly diagnose issues. Every technician is extremely thorough and with a gorgeous and inviting customer lounge area, I never mind waiting while they work because they work so efficiently! I would strongly recommend to anyone in a 50+ mile radius to bring your vehicles of any kind to these guys! Diesel, Japanese, American, European…they have ASE certified technicians to handle any job big or small!

Great customer service, and very professional. Everyone was so nice and helpful! Ive been very happy with Auto Fitness and will continue to use them for my Auto maintenance and repair needs!

Garrett and his team are amazing and I will probably never take my vehicle anywhere else for repairs. They keep the customer in the know every step of the way and go above and beyond the call of duty. I’ve been to them for our family vehicles 3 times and not only am I simply not disappointed, I’m impressed. The level of communication and attention to detail is unmatched.

We absolutely love this place. We have taken our cars in for different services and always leave 100% happy. The staff is extremely friendly and knowledgeable. The waiting area spotless and the service is always on time or less. We highly recommend for all your car needs. Great job to all the staff!! YOU ARE AWESOME!!

Worked with Garrett a majority of the time, he was amazing! Very patient, and understanding! The only place I found that works with Subaru’s and so glad I did, they did an awesome job! Just wished they still did body work, so I wouldn’t have to work with anyone other than them!!! THANK YOU GUYS’ SO MUCH!!! More meaningful than y’all will ever know!

Garrett and the staff are awesome! They are very professional got me in and out. My car is working well. I definitely will be back if I need anything else done. This is a place where you definitely need to go for maintenance for your vehicle. The prices are very affordable especially in these hard times now.

So, interestingly enough I found myself reading all these reviews and thought to my self there is no way this business can be this good. All I read is Garrett this, and Garrett that, so I decided to try them out. If you find yourself reading my review I can tell you everything said about this business is 1000% true. I have NEVER been treated so nice, and this shop has everything a customer could possibly want or need provided at no charge. Do you want water, coke, snacks, fruit, free WiFi, loaner vehicles, shuttle service? It’s all provided. The waiting area is no nice and comfortable. The service is very fast, but let me warn you this shop stays VERY busy. I will never go to another place again, and as long as Garrett is there I will be there. Way to go Auto Fitness!!!

I had a wonderful first experience with Napa Auto Fitness! I went to them because they are a member of Repair Pal, a group which requires they meet certain quality and pricing standards. I was having issues starting my car on and off. They spent 30 minutes figuring out that my car wasnt starting due to a half charged battery in my key fob, and they did not charge me for it. I also had them change my oil because they were so nice. Its refreshing to know there are still some car repair places left that have high customer service values. Me and my family will definitely be back!!

If you have found yourself reading this review then you have chosen the right place to bring your vehicle. I can not say enough good things about this place. Garret and Paul are always a pleasure to deal with and are very understanding. You will not get a normal auto shop vibe from this place because the customer service goes beyond anywhere you have been before. These guys can do it all and do it quick with making sure the job is done to the highest standards. This is the type of place that really makes you want to leave multiple reviews with all your Google accounts. Can you say that about any other place you have been before? A+++++

Amazing service. Quick, accurate and affordable. I have finally found a mechanic I can trust. I will definitely continue using this business.

I give these 5 stars to my customers, who take the time to give us great reviews, and who take the time to write such nice things about us. I am so blessed to have each one of you! I strive to treat everyone like I’d want to be treated, most importantly each of you are our family. Without you we couldn’t provide for our families. Thank you, thank you, thank you!!!!! Your all the best!

Very nice and clean lobby, everyone there is also super polite and helpful with anything they can do.

I am new to the area and had a nail in my tire which kept going low. My son-in-law recommended this location. I was so impressed with the service I received and could not have been treated any better by the service manager Paul Lyons. I am getting ready to call and set up an oil change which I know I will be given the same superior service. Thanks guys for taking pride in your job and your top notch customer service.

I cant say enough about these guys! They are straight forward, no games, honest people! As a woman you are always leery of bringing your car anywhere for repairs. I have been impressed every time I come in! They only recommend what is necessary and tell you/show you when they find things that are important to watch or repair. I have complete confidence in this shop and the awesome people there! I always feel confident in their repairs! Thank you so much! You guys are awesome!

I found Paul and Garrett to be very professional and customer-service minded. The air conditioning repair that I needed was not going to be cheap…and I knew that, going in…but I felt they were very honest, fair and trustworthy. They called when they said they would, the repair was finished when promised and it was for exactly the amount that they quoted…no surprises. This was my first time going to Auto Fitness and I was very pleased. I’ll be bringing both my cars to them for routine preventive maintenance from now, on.

Friendly and efficient service. Prices werent crazy high and I was called and conferred before work was initiated. The final cost was even less than the original quote. I plan to return.

My experience with Auto Fitness was great, It was my first time in Georgia, and I needed my car to get fixed in a promptly timely manner. The staff were very friendly and professional, the waiting area was super clean. I was taken care of right away, Garett explained every bit of the issue that was going on with the car, he was super understanding and accommodating. I highly recommend 10/10

Very easy to work with. Helped with recommendations that really fit my needs. Prompt service. Will definitely be coming back.

Garrett is the best I really appreciate how well he worked with me to get my situation fixed. Him and his crew got my car fixed as soon as possible and had me back on the road in to time. I greatly recommend anybody with auto issues take their car there.

We will definitely be using NAPA Auto Fitness Again!Garrett was professional and provided exceptional customer service. I would highly recommend this company!

Great customer service! Surprisingly good prices, especially for BMW. Clean lobby. Will most definitely use again and spread the good word!

I called and Garrett was able to schedule a windshield replacement right away when all other businesses wouldn’t even call me back. The team was quick and professional and the price was great too. Highly recommended this group for your auto repair needs, I’ll be back!

Garrett was really helpful and friendly. NAPA fixed my cars breaks and put new tires on for me. My car sounds great and drives smooth!!! They provided a loaner car while it was being worked on which was very convenient. Would definitely recommend and will be coming back for work later on!

Garrett is very responsive. I am responsible for a fleet of vehicles and he can make it happen at the drop of a dime. On point every time. Attention to detail is incredible.

Amazing customer services and quality! Would highly recommend them!

Garrett and his crew were very helpful when my car broke down and wouldnt start. They also were helpful when the tow company didnt drop the car off. Thanks

This is the most professionally run auto repair business Ive ever encountered. General Manager Garrett and his team were attentive, knowledgeable and courteous when addressing an issue with my van during a recent vacation to Georgia. I highly recommend this shop.

Brought my 2019 Subaru Forester in for the 30,000 mile check up. This was my first visit to their auto shop Garrett (Manager) & Paul were very attentive and filled me in on all phases of their inspection. The work was done in 1 1/2 hours and the final bill was a fraction of what the dealer quoted. I would highly recommend Auto Fitness to anyone for their auto maintenance.

These guys are the best, great service and professional. Thank you to Garrett and everyone up here for such a great job! These guys are incredible, cannot speak more highly of a group or Auto shop!

The people here were SO kind. they were able to squeeze me in last minute and im so thankful!! sweetest staff.

Very nice people that went out of their way to provide service and even gave me a ride and towed my car.

I have been going there for about 5 years I trust what they tell is wrong all of them are nice I can tell they know what they are doing front desk person Garrett Coulter is very good 👍

These guys are absolutely amazing and just an overall great company! I had an engine light come on in my vehicle and it began to shake and act crazy. I took my car to these guys and they helped me immediately! They worked with me and my warranty company to get me the best deal. Not only did they provide the service that I came there for, they also took my tire off and repaired it for absolutely FREE! Just because I mentioned something about it, they absolutely insisted on doing it for free! These guys will go above and beyond to help you with your vehicle needs and trust me when I say, this company is going above and beyond for their customers! Thank you guys again!

Had a loud gasoline smell from tank area & grinding noise from front wheel. Garrett & crew worked with me over the phone to resolve these issues in a timely manner. They also discovered it had bad wheel bearings & a bad tie rod end. It’s a 1997 model car so I expected as much. They also replaced my 15 year old tires.I’m very satisfied with their work & will use them again

This shop is a true gem. Moving to a new place you always wonder wheres the best place to go for car repairs. I was able to find a great spot on my first try. This team took care of what I needed and did a great job in communicating every step of the way. Taking into account my vehicle has 217k miles on it I was not wanting to spend more than I had to. Garrett worked with me and sent me pictures of issues they found in order to give me options. First time I have ever had a shop communicate in this style and go out of their way to prove what they were recommending for replacement or repair. A++ for your service and working with the warranty company to get everything taken care of that was covered!

Garrett and Paul are the best. If you want honesty and competitive pricing, come see them. I will be bringing all my vehicles there in the future.

Paul got me into Auto Fitness and has been very understanding of my time and car maintenance/repair needs. Everyone there is professional and customer service oriented. I urge you to take your vehicles there.

I had a flat tire on my way home from working a double overnight shift at the hospital. I just happened to pull into Auto Fitness to check my tire pressure to see if I can at least drive to the next gas station and fill my tire up with air. The tire was completely flat and smoking, so I went in Auto Fitness to ask if they can replace my bad tire with my spare tire and I will pay for it. They quickly fixed my tire and didn’t charge me anything and thanked me for what I do! THANK YOU Auto Fitness for your help!

I have been using NAPA Auto Fitness for the past two years for my mechanical needs to service my vehicles. They have been so helpful! The service and professionalism are top notch.Highly recommend using NAPA Auto Fitness and Browns Bridge Road in Gainesville Georgia

Awesome auto repair facility! Garrett, the owner, is a consummate professional, they do what they say theyll do and from my experience and also overhearing conversations while waiting on my vehicle to be serviced, Garrett is always looking to help the customer save money (yet get the work done right) and not squeeze money from them, as is common at other repair shops.

This place is amazing! Great work, very reliable! Always willing to work with you and do great work!!! They have worked on 4 off my cars!!!

On time quality repars,friendly and knowledgeable staff, clean and comfortable waiting area.

Nice place to come too, great customer service and provide with whatever you need to be fixed recommend this to anyone and everyone

Garrett is the man. He’s honest and professional. I’m a single mom and struggle with finding an honest mechanic and wouldn’t trust anyone else with my vehicle now. ❤️ Thank you sir!

I dealt with Garret who was professional and very pleasant. I got an estimate and when I arrived he had my paperwork and was able to change the battery right away.

Another great visit. such a great place to go

Instead of getting my truck towed to a dealership as originally planned, I brought it to Auto Fitness because of the AAA discount. I was immediately contacted and kept informed with frequent updates throughout the repair. Auto Fitness is extremely customer friendly, and military friendly on top of that. I am so glad that I gave this team a chance, and I will be bringing my vehicle here for service from now on. Responsive, realistic, and fairly-priced service. If you are weighing your options on where to take your vehicle, start here.

Brought my car in for tire pressure problems and left so happy they do work on all types of cars including Mercedes. I dont have to drive to or pay Mercedes dealership. Great prices, nice people and best service by far! Ive bought tires and have all my needs taken care of. Thanks, Jeanna Marie Falzone

Very professional experience, Garrett and his team did a fantastic job with my oil change and tire rotation. Highly recommend!

Great work, great customer service- we especially loved the show and tell portion as to what was wrong with it when my daughter and I went to pick up the car. So reasssuring to know that there are honest people in the car repair business! I feel they went the extra mile (pun intended) to insure we went home with a properly repaired car. Price was much better than we had been quoted at the dealership. We will definitely be repeat customers!

Had my wheel alignment done here, called other shops and they were the only ones who considered my situation and were able to do a great service; highly recommend!

I would like to acknowledge Garrett Coulter and thank him for making my experience here at this very clean and organized facility not boring or mundane in anyway. His social skills are ones that you would hope to see in every employee at any store you may need services. Eager to answer any questions, was able to get my vehicle in and out for service within 2 hours. Communication was very prompt outside of the store before I brought my vehicle in. He even offered to buy me lunch while I waited for my the maintenance to be complete on the my undercarriage. If there were more employees like this at every store, life could be easier.

Professionalism personified! Garrett and his crew were always on time, work performed was explained thoroughly and I was treated with the utmost respect. After searching for a repair shop to perform work on my vehicle in the future, I have found THE place to go. Thank you Auto Fitness.

Staff is friendly and professional. They go above and beyond to assist clients. Highly recommend!

They were professional. Very nice. Quick work. Garret and Paul were very nice

Absolutely the best place to go! I had my Mercedes serviced and then told my husband to take his Trans AM there!!!! Garrett was terriffic! and explained everything with both of our vehicles including pictures and excellent communication! I will recommend them to anyone and so glad I found them!!!!

I was referred to this shop from a friend. OMG!!! What a great facility!! Garrett and Paul are amazing! I see all the other reviews on this shop online, and I can say they are 1000% true. I have NEVER felt so welcome in a facility and is so honest. They accurately diagnosed my concern and did it for 1/3 the cost another shop quoted, and I get a 3 year, 36,000 mile nationwide warranty. TOP NOTCH!!!!!!!!

Came in for routine maintenance recently. pricing was great, service was outstanding, and they were very transparent. i would definitely recommend this shop to anyone.

Great Service, Friendly Staff. This is an Amazing Shop!

They are really nice I love to take my car to this place

Being a father with a daughter, going to school out of state is stressful enough. But said daughter having issues with her car really adds to it. My daughter called and told me that she was hearing a noise from the rear end of her car and she was going to have to take it to looked at. She wanted to take it to the dealer, but I steered her clear of that . She asked a friend who recommended a shop that she and her husband go to, Auto Fitness. She went there and explained what she hearing. From the start she said that they were very attentive and respectful of her concerns. She also explained that I would have to be involved with any, findings or repairs (dad’s paying for this). Within 2 hours Garrett, called me and texted me pictures of what was causing the noise my daughter was hearing. He also gave us a estimate that I checked and was more than fair and reasonable. I have told my daughter, anymore issues/concerns, take it to Auto Fitness.

On June 22nd 2021, I had the most awful day. Iwork as an IT professional for a local college near by. I get dispatched up here to fix issues but my main campus is Chamblee. On my way up here I got a flat tire, i was able to put on a spare thanks to a kind passerby. I drove into here to get my tire patched and while i waited i went and did the work down the street i needed to. Ended up having something i was attaching break which made the whole trip up here for nothing ended up walking back with the broken equipment, the Gentleman behind the desk, looked at me and said the work was free of charge....Thank you, from the bottom of my heart thank you so much.

Had a pre purchase inspection done on Ford Escape. Prompt, friendly and caring service by Garrett was greatly appreciated.

Auto Fitness exceeded my expectations and went above and beyond to explain the work being performed. Very trustworthy and they have made a customer for life out of me. I highly recommend this shop to anyone needing great service and a great price!!!!

I love this place! Garrett and Paul are truly the best, very knowledgeable and professional. I’ve used Auto Fitness a few times now and will keep coming back. Affordable and convenient, it’s hard to find auto repair shops like this.

We have been taking all of our trucks here and have received excellent service. We could not ask for a better auto repair place.

I started using Auto Fitness when the pandemic first started to shut businesses down. They have treated me very respectful. After having some issues with our dealership recently I will say that me & my wife will continue to bring our cars back to Auto Fitness where we feel appreciated & respected. The team at Auto Fitness delivers top quality work with professionalism & fantastic customer service.

Garrett and his team were very helpful and professional and took excellent care of my car.

Really awesome service! I was very worried I had really messed up my car by trying to do something on my own. They fixed my mistake and I am positive had I gone anywhere else they would have charged me an arm and a leg. As I waited several other customers came and went and everyone was happy! Trust this place completely.

Excellent service and turnaround time. Thanks!

Very professional and great customer service, would recommend highly

Husband was out of town and my tire was going flat. Took it to Auto Fitness..they took me right in, fixed my tire.and sent me on my way. I feel like they do things the old fashioned way...with courtesy and a smile.5 star business!!!

These guys are the greatest….honest, professional and quick. They showed me exactly what was wrong and saved me a lot of $$$$ from going with the dealer’s approach!

The management and staff are extremely knowledgeable and were able to accurately analyze and diagnose the problem with my vehicle in a short period of time. The vehicle was repaired and surprisingly, I walked out with money still in my pocket. It is hard to find an auto repair facility that is honest and that you can trust but they have demonstrated on several occasions that they are. I would highly recommend that you trust them with all of your vehicle repairs and needs.

Great customer service. On time with an accurate estimate. Safe and courteous service. Garrett is the best!

Garrett Coulter and his team went above a beyond to make sure my electrical system was in top shape. I just cant say enough about how professional and competent these guys are! I highly recommend them!!!

I had used a service center for 30+ years changed that hands when owner retired. I also started spending more time in Gainesville. So I was looking for a new service location. Very happy to have found Auto Fitness. They have handled 2 different repairs for me. Both where handled very professionally at fair pricing.Glad I have found a great auto service center.

GARRET was very helpful and gave quick excellent service and honest advice.

Definitely one of the best shops I have done business with. Straight to the point! No beat around the bush on what needs to be done. Very knowledgeable and professional. Ask for Garrett Coulter

Garrett did a independent auto inspection when I purchased a used car. He gave us the pros and cons of the vehicle and his professional opinion. He really went out of his way to help. I highly recommend him!

Exceptional service from Garrett. Had some questions about an alignment and brake repairs. Was patient and friendly with my questions and explained everything to my level of understanding. Highly recommend and will return for repair in the future.

Extremely professional and courteous. Highly recommend.

Had an emergency tire situation and they went out of the way to procure what I needed and perform repairs swiftly on seriously short notice. Also best customer service I have ever had in auto-repair; polite and actually friendly face to face. Top notch. Will return. Cant recommend hard enough. Thank you!

Ive literally gotten everything done here and these men are like family. I am young and dont know anything about cars and they take care of all my Vehicles. The price for the service is unmatched!

Quick and easy. Took care of business.

I’ve had poor experiences in the past when having work done on my car, but my experience here was quite the opposite. This was the best experience I’ve ever had when dealing with my car. The staff was super friendly. They also took their time to explain any other issues they found when working on my car. Overall it was a great experience and I will be using them again in the future. I would highly recommend their services!

Garrett was able to accommodate my work schedule and get the repair done while I waited. I will continue to use their services in the future.

Excellent customer service. Took our older, low mileage car in to have it evaluated. Tech Garrett called us to detail work needed, offered to have us come to view areas of concern and took pics. Quoted a fair price. After picking up car thought a bulb had not been replaced (IT HAD,OUR MISTAKE) Called, staff apologetic. Said wed return next day. In morning, recd text from tech saying hed been bothered thinking he missed something. Offered to come to our place if we couldnt make it in !

Not too bad on the alignment, but still noticed slight wheel turns when driving straight.

I had a BellTech suspension installed and the customer service was great, as the installation took some time (about 3 hours) but I expected that going in. Garret was very helpful during the installation process and kept me up to date and he even got me lunch while I waited. Overall great job from the guys at Auto Fitness.

Immediate service. Problem solved within minutes. Friendly and helpful staff. Could not ask for better service. Highly recommend.

Garrett matched me up with a great set of Cooper Tires for way less than I expected. Installation, balancing, and alignment check done with a degree of professionalism and attention to detail I have rarely seen in the area! I highly recommend this shop.

I absolutely love this place!!! They are always on time and very honest people!!! Garrett and Paul are amazing!!! All the staff are amazing!!! I highly recommend this place!!! Wont take my car any where else!!!

Garrett was a delight to deal with. Great since of humour. Will defiantly have my business.

Great Shop. Garrett coulter is the man!!!

These guys are awesome! Always nice, honest and always on time!

Mr. Paul and his staff are the best! I have had the best customer service, compared to previous shops I’ve been to in the past. They have helped me so much with repairs on my car. I would recommend them to anyone that asks/asked me what/where a great/good repair shop is. I have had nothing but the best experience with everyone at the shop.

Couldn’t be more pleased with the service. They really do go above and beyond to give you the best results for your car.I always come here and will continue to for my car services.