I recommend Ms. Brandy! Professional polite a d helps make you feel comfortable. She has great bed side manner if you will... And is super sweet.
This was my first time getting a brazilian and Rosemary made the process so easy. She was very sweet and explained the entire process and aftercare and it was as if I were talking to a friend. I 100% recommend Waxxpot Gahanna and 100% recommend Rosemary!
Got legs waxed and many patches of hair were left. Not just tiny patches, but large patches of hair that are obvious. Not to mention my brows aren’t even.
Sound leadership is definitely intrinsic to the longevity of any business, and the manager of this spot is all the testament of this. She went above and beyond, and is an absolute asset. The rep that handled my wax, Angel, was amazing and very knowledgeable in everything waxing. It all came to a full circle with a terrific customer service at the reception. They get it.
Cant say enough good stuff about this place! Parking is good, the price is great and Paris my an esthetician was incredibly fast, shes very talented, and it hardly hurt at all.
No scheduling option on the website which frustrating. You submit to be a new client and I didint get a text until 24 hours later asking me what day I wanted to come in. I said how about Saturday and Sunday? Then had to wait another 24 hours for a text that said Sure, we have plenty if openings on those days. That is great, but how am I supposed to know when those are? I dont want to play phone tag with what felt like an automated system. I never finished and felt that I probably was not that important there anyway. Need to have the ability to book online times and see what availability is open.
Not my favorite place, but people were nice enough. Did a good job, strips were used which I do feel always hurts more but results count and I came out well waxed, so thanks.
I got my eyebrows done for the first time by Tyler and I completely loved them, she is very professional, quick and good at what she does.
Taylor I amazing!! Love this place.
The lady was fast and efficient.
I get my eye brows done here and they do a great job.
Love my water Taylor! I wont go to anyone else!
It was my first time here to get my eyebrows done. Hope did a great job and was quick. I will definitely be back!
This place is great. The girls are always so nice. I did have one waxing mishap but the manager took ownership of it and made everything better. I’ve been a client for a couple of years now.
Great customer service and very clean place.
Great service, friendly staff, and FAST!!!!! Thank God because.... who really wants a wax to be long and drawn out?!
Ive been to waxxpot multiple times. And this time was no exception. Rebeccas was amazing and took great care of me post- quarantine which is a restart. The salon was well maintained, all staff and customers wore a mask. Once again a great experience.
Great place
I have been going to do the same Person for four years. Unfortunately they’re still not open with quarantine so I decided to try this one out with is great reviews. Tyler did amazing. She explained me everything she was doing and was so nice! While the tinting probably wasn’t as worth it for me my eyebrow shape is perfect for someone who had to go to a new place for the first time since ever getting my eyebrows done. I will definitely be coming back!Sadly the reception isn’t that friendly but they did their job I guess
Typically where I go for brow waxing. Staff is friendly and make good recommendations. The only shortfall is there is a lot of turnover so you have to trust a different tech with your waxing every time. I just say a little prayer 😂
Arrived at 1:50pm Waited 5 minutes then was told I was super late... appt was at 1:45pm and had to reschedule after driving 30 minutes. Very rude staff! Will NEVER return. Be careful with this place. Additionally Katy C couldn’t tell me herself. Terrible experience.
The girls Ive seen for waxing have been great. Clean and fast services!
Booked an appointment as a new customer and confirmed over the phone that I could use and stack the offers and gift card I received. The person I booked on the phone with said “yes, no problem and we will take care of it when you come in”. Well I showed up and early as discussed and the young female at the desk was not customer friendly or a problem solver to say the least. Last week I had talked to a male there in person as they were about to close whom said to just give a call and they would be happy to get me set up. Well all of it was a FAIL and I am sure I won’t get a call back. Wish I could leave less than a star.
😍
Eyebrow waxes from Taylor are quick, professional, and consistent. The place is very clean with courteous staff.
I was able to take advantage of the training for Brazilian waxes today. I was so impressed with the two ladies who helped me and their trainer. I was not sure what to expect. I also was able to get my brows done again, and loved them. I will be back to see Angel in May! Very friendly staff, wonderful time management and appeared very clean!
I had a brow shaping and tint appt with Taylor. While the staff was pleasant, my brows were not. My brows were not arched or shaped at all, and she showed them to me after applying the tint, so there wasnt anything that could be done. Also, the tint was applied too broadly, making me look like I had a unibrow for two days. This was actually the only time Ive been so disappointed with my brows ever. Im generally easy to please.
I had such a great first Brazilian with Angela! I was nervous being a plus size woman but I specified when I set up my appointment I wanted someone who was comfortable with plus size clients and I was set up with Angela who is also plus size! She made me feel really comfortable and her great sense of humor kept me laughing through my entire appointment. I highly suggest her and this location. Coming back soon for more services!
I would definitely recommend this facility to people interested in getting a wax of some sort done, whether youve had one done before or not. The staff is very personable, honest, and straightforward. They validate your questions with genuine answers and do their best to ensure the customer feels comfortable and understands everything going on. The environment is calm and doesnt make you feel hesitant or nervous.
I had the pleasure to go there for my birthday. I received a Brazilian wax. I was a bit nervous because it’s been awhile but the tech made everything easy. She was filling in from the grandview location. Audrey was very friendly and professional. I would definitely come back. From the time I walked in until the end I received great customer service that was fast sufficient and friendly. I would recommend this location. Thanks guys!!
This place is so clean and comfortable. It is always a pleasant experience. Molly does an absolutely amazing job. She is friendly and makes me feel very at ease which is great because I have a terrible pain tolerance. I would suggest this place and Molly for anyone looking to get waxed in the Columbus area!
I’ve always had a great experience here! I see Molly for brows and Brazilian and she’s awesome. Super quick and gives good info for after wax care.
Molly was absolutely amazing!! she was very kind and helpful with explaining how the wax was going to work! I felt completely comfortable during the entire experience. the place was clean and the staffing was very friendly! definitely will be back!!
Ive been coming to Waxxpot in Gahanna since last fall and I love it - the store is nice and clean, and the employees are super friendly. This last time I saw Molly for my Brazilian and she was quick, professional, and so personable! I recommend Waxxpot to anyone looking for a quick appointment and a long-lasting wax.
Clean, neat & organized
Molly is the best. Always clean and very professional. She is quick and great at what she does. I will only go to her now. Book with her now!!!
I am a big chicken when it come to waxing....especially when we are moving down to the more private regions. Fortunately I found Molly at this location. Not only did she do a great job paying attention to details (I am OCD so that matters) she is an expert at making someone like me feel comfortable! Love love love Waxxpot, and love Molly even more!!
Ive been waxed by 3 different estheticians; Molly, Rosemary, and Katie, and they have all been absolutely professional and superb. Excellent quality and attention to detail. I would recommend this place and the people the for all your waxing needs!!!
Had my first Brazilian done today with Molly. Super fast and easy, and super clean. Would definitely recommend to anyone wondering where to get waxed! 👍
I definitely recommend the Waxxpot to anyone looking to get any type of waxing! I came in to see Molly for my Brazilian & Brows. She was so nice and professional and my brows look BOMB! She has a great personality and made my Brazilian quick & easy. 10/10!
GREAT experience! I came in to see Molly and she was so kind my during my appointment. She told me everything I needed to know about my after wax care for long lasting results. I highly recommend coming in to see her for your next wax!
I had my first Brazilian ever with Molly today. She helped me feel very comfortable and did great work. She also helped explain everything I needed to do for after-care. Also, the facility was very clean and all of the staff I encountered were very nice.
I went yesterday for my first Brazilian wax in years, my wax specialist was Molly! I absolutely loved her she had a bright personality and good conversation that kept me distracted the entire time. If you are a first time wax lady Id refer you to Molly. Shell keep you distracted and more importantly she is quick but detailed. I love how smooth everything is!
Molly is Amazing and very professional. When it comes to Brazilian’s, she is gentle, quick and very knowledgeable about after care. I highly recommended Molly for all services. The establishment is very clean as well.
First time visit today to this shop and it was an excellent experience. Very cute set up inside and very clean. I saw Molly for a Brazilian and she was very friendly and professional and made me feel comfortable. For sure coming back to this place again!
Went here a few days ago with high hopes just to be disappointed. Paid $40 for a wax and tint for my skin to be waxed off. I’m not taking any medicine and I wasn’t informed that my skin was gone until I was done and looked at my face. I wish I could include a photo
Molly did an awesome job! She paid attention to what I was asking for as far as the shape and color of my brows and did an awesome job with my lash lift and tint. Would definitely recommend!
My second time coming here and both experiences were GREAT! Molly waxed and tinted my brows and they look amazing! She is super fun and personable. I will keep coming back here !👍
Absolutely amazing service! Got my brows and upper lip waxed by Angel! Still cant get over how well my brows came out! Definitely going to be recommending her and this Waxxpot to everyone I know! ⭐
Love the ladies here! They are super sweet and will be more than happy to help answer any questions you may have. They are really knowledgeable about products and make you feel comfortable. The only negative is that there will be gossip sometimes about clients they have just finished waxing, so if you feel that gossip isnt a thing youd like to witness, i wouldnt suggest the trip.
I really enjoyed going there. I called and was able to be get in very quickly. The ladies were very professional and the place is really clean. Will only go there from now on.
I was incredibly impressed with my visit here. Jade provided the best service Id ever experienced. I will definitely be coming back to see her and I highly recommend her. The store is clean and welcoming. The staff friendly and knowledgeable.
I used Waxxpot of Gahanna for my first waxing ever, which was a Brazilian. The entire staff was extremely professional for the entire experience. I had Angel as my waxing professional and highly recommend.
My experience with brandy was amazing !! My Brazilian was by far the fastest service ever now I want to try a few other places.. I’ll be to see her again and the staff is so nice n pleasently respectable - thanks again for your service
Even during this pandemic the staff are still inviting and friendly. Excellent job with my Brazilian. Made me feel comfortable like I was just hanging out with an old friend. By appt only and they are not taking cash right now. Card only.
My first time there i was three minutes late and they wouldn’t take me. the second time there we waited for 45 minutes to get them done and my eyebrows weren’t even even. never going back their
I had a very good experience at Waxxpot. Everyone was was friendly and courteous. Tori did an amazing job. As well as walked me through after care of my waxing. 😊
Had a full body wax session with Taylor, and she is PHENOMENAL! Fast, efficient, and had minimal pain with the entire experience. Super easy to talk to, and thats important during a Brazilian lol Will definitely be going back to her regularly. Have had brows done with Molly also, she SLAYS!!! 5 stars for these 2 ladies for sure!!!!🌟🌟🌟🌟🌟
I love waxxpot Angela was the first to ever give me a Brazilian Wax and she made me feel so comfortable! I’ve never been to anyone else I just Love the way she Wax, her personality and professionalism! She’s the best keep up the GREAT work Angela!!
Molly has been my waxer for years now and I would never trust to go to anyone else! From doing my eyebrows all the way to Brazilian waxes. She is amazing at what she does!
Katie is the best! She is just so genuinely nice and friendly not to mention super talented! She does my eyebrow wax with tint and lash lift with tint and I always leave extremely happy. Im really picky with my brows (wanting it thick with a nice arched shape) and she totally delivers. Im also very particular with the way I want my lashes to look after a lift. Katie is so precise with everything she does I just love it! Totally recommend this location and recommend Katie!
Danielle is very professional and made me feel super comfortable. She did a very thorough job, making sure not to miss anything! The facility is clean and the rest of the staff is really nice. I always book my appointments out and will go back to see Danielle again and again! I love Waxxpot!!
Not really what we expected but definitely a great place worth checking out. All in all we got what we wanted but the service could have been a little bit nicer. They did a decent job for my wifes eyebrows and it is somewhere we might end up using again, but not 100% sure about that yet. if youre looking for a simple place to get waxed then this might be an ideal location for you.
This was my fourth ever waxing experience and by far the best! Jayla was amazing and fast. I was so nervous (googling from the lobby for tips on how to reduce the pain) and now I’ll go back with ease. Great job, friendly staff, comfortable environment. Thank you, ladies, for a wonderful experience!
First time at the Gahanna location after going to the Short North one. I loved this place! Check in staff was friendly. Molly was AMAZING! She is hands down the best Ive ever been to. Not only is the actual service she performs awesome, she is friendly, quick, and her customer service was 5 star. Will definitely be back and would recommend for sure!
This location is such a wonderful, relaxed, and easy going place. Molly does a wonderful job waxing and tinting my brows too ❤️
Services were expensive, but fairly similar to other waxing places. Staff was short and dismissive. Did not like how they automatically scheduled you for your next service without asking you if you wanted it or what your schedule/ time preferences were. Although they did not push their products like European wax center, the people at ewc were much more friendly. Will not be returning to the location/ chain.
I love this ! my go-to girl is now soon to be a manger of a different location which is so bittersweet! However I’m always well taken care of here! I’ve been to European Wax, Seabolt Co, etc. My Brazilian is always FLAWLESS here and I have thick hair which has thinned down so much ever since I came to Waxxpot ! Its so worth it
Angela was AMAZING! I was so nervous with it being my first time getting my eye brows waxed and she made me feel right at home and at ease! Ill definitely be back again
Love this place! Molly is amazing!! Super nice and always does an amazing job on my brows!!
I would not go here for Brazilian wax it was not smooth i still had hair left they seem to use light wax i wish i just went to European wax as they use deep wax they are better. I got my brows done i liked it i usually do my own but they are not good with Brazilian wax .
First Brazilian Wax ever. I still have patches of hair left, long patches that I can grab and pull. Immediately after it didnt feel smooth at all. She didnt wax my hair, just broke it at the root. Feels and looks like Im 12 And shaved for the first time. Have tried to contact the manager, and several other locations, was told Id get a call back yesterday. Nothing. Called all the locations again today to get a email saying theyll contact me at 430 pm. Its a joke.This place is for eyebrows and mustaches. Not bikini/brazillion waxes. Claims its their specialty. What a laugh. Thanks for making my first time horrible and doing absolutely nothing to correct it.
Very friendly and courteous staff. Facility is clean. I have been here several times seen Angela and Katy both are excellent .
This is a very clean and professional shop. I always go to Molly and she does a great job! Plus your first wax is free!
Nvr disappointed when I leave here, the atmosphere & staff are AMAZING
Angel does an event job waxing and tinting my eyebrows. Theyve been seriously neglected for a long time and I thought there was nothing to help them until I found waxxpot! They are definitely worth it
Scheduling is super easy, Angela does an amazing job on my brow wax and tint.
10/10 recommend. Great customer service, professional, and clean. Molly has been great.
Lash lift and tint from Tyler Depp. She talked me through the entire process and made sure my comfort was priority. My lashes look AMAZING and Im very happy with my results!
First off when I walked in the front desk staff was very friendly! However, the tech I had never even told me her name she just ask was it my first time, which it was. She said okay get dressed from the waist down and I’ll be back. I feel like she made it more painful than it should have been didn’t put pressure on the areas she just ripped the hair off and kept telling me to relax. First off it’s my first time and as a human how am I suppose to relax and second she didn’t make me feel comfortable! Also, there was hair left in several spots because she rushed! I will not be back I never wanted my first wax to be that way !
Paris was wonderful!
First time trying Waxpot as I usually get sugar wax in Michigan, Amazing Service, Amazing people however my hair began to grow back in about four days.
It had been a little while since I was in for a wax. I had a wax service done by Maisey. The service was very well done and comfortable as it could possibly be. I am very happy with the results. Thanks for the great wax!
Came in for my appointment a couple weeks ago and the service was great. I went a head and scheduled my next appointment.. After I checked out the staff asked if I wanted to keep my card on file and I said sure why not... BIG MISTAKE.... Yesterday the staff called to confirm my appointment and I said yes I will be there. However, today I woke up to my 7 and 3 year old with a stomach bug so I called to explain why I couldnt come and cancelled the appointment. They asked if I wanted to reschedule and I said no not at this time. Not even 5 minutes later I get an email from them with a receipt for $10.00 apparently they charged me 50% of the service for cancelling same day. Sorry but if my kids are at home sick Im not going to leave them to have a me day! I get maybe charging some one for repeat cancels but this is only my second time there ever!!! I will be calling Monday to delete my card off their file and they lost a costumer..
Love this place ! Molly is awesome, so talented and professional . Totally recommend her to everybody!
I went in for my very first time for a 9:45am appointment. I checked in at 9:40 and had to wait until 10 to actually get seated and started. Why schedule for a time if they don’t help you at that time? Meanwhile, the receptionist was on FaceTime with her friends (cussing on the phone, etc.) while I was sitting there waiting. I’m very disappointed with my service and will not go back.
So today I went in for my very first Brizillian wax! I was so nervous, but Michelle was great and was very transparent about the whole thing. The atmosphere there is great and so friendly! I will be back for sure!!
I wont go anywhere else for a brow tint. Prices are great and every person whos helped me here is super professional.
Went to Molly for a Brazilian and it was the best experience I’ve had ! She’s very professional and has the best personality. I will be back !
Molly was great and made me feel super comfortable! She made the experience as pain free as possible. Highly recommended!!
The environment is amazing and the woman who waxed me was very nice, as it was my first time. I received a Brazilian wax 7/17/18. I called before I went and was told to clean up the area so no hair is longer than a grain of rice. I complied and went to my appointment. While there, the lady assisting me advised that she would not be able to get all of the hair, so it will be uneven. It is now Wednesday 7/19/18 and it looks like I tried to shave the area myself! It doesnt even look like I got a FULL BRIZILLIAN WAX! I have hairs sticking out of place, this is NOT what I was expecting! Especially, from a well known company! I am highly disappointed! My area is looking like a roughed up carpet with spiked hair! Ugggh cant show my bf this!
This was my 2nd Brazilian ever and I thought the first place did well, this place topped them. Clean, transparent, gave tips on care. Tyler was very friendly and made the whole situation not awkward at all. My new go to place.
Highly disappointed that Molly left a strip of hair on my bikini line for my brazilian service sides and the top. Never coming back, I had to shave the rest before my wedding. I emailed them over a week ago and I didnt get a response. Good luck if you try this place.
If you have not gotten your eyebrows waxed in a while or if you are just looking for a new place, I recommend waxpot Gahanna. The people here are Fabulous!!!
Great Place. Great location and Molly was awesome! She made you feel extremely comfortable.
Professional and very clean. Highly recommended! Bravo Waxxpot!
Great first appointment with Molly yesterday! She was super professional, quick and did an amazing job!
No real consult when waxing/tinting eyebrows. Just slapped on the wax and she was done. Her hands smelled like cigarettes and the from desk ASKED for a tip, although I was clearly paying cash.
Molly did an amazing job on my brows!! They are beautiful!!
Definitely the best waxx Ive ever gotten from this place molly A.K.A Browboss ...lol...shes is awesome very welcoming and makes me feel so comfortable in my own skin!!