I am not usually a reviewer, but Lind Automotive deserves a shout out. I have taken my vehicle to them a few times now and every time they’ve been awesome to do business with. They are always professional and make sure they get the job done right. They have always shot me straight on what’s needed to be done to the vehicle and never play games price wise. Ifyou are in the Gahanna area, support this local small business.
Among recent repairs was a complete ABS system replacement on a Hybrid vehicle.I have taken multiple vehicles to Lind over the last 5 years. The first time there, they earned our business by telling us something didnt need replaced that the Dealer insisted was defective. Lind fixed it for $60 instead of $500 that the dealer quoted. Prices are very reasonable. Unless it is a warranty item, Lind gets all my vehicle work.
I had several services done, the alignment was not done properly and my two front tires went bald within 3 months. We took it back, they stated it was done wrong and would do a free alignment. I had to get the two back tires put on properly then they could move them up to the front and do a free alignment. I followed up left a voice mail to get this schedule and no reply. No call back. I had new tires put on the back and moved the tires up. I tried to call but the voicemail is full. I need to get this alignment done so their poor work wont ruin another set of tires. So in response to your reply I checked the dates on the recedes from the inside out tires to your repairs though the tires were put on 1/19 you did the repairs on to 2/28 at the time of the repairs no one mentioned that the tires were on inside outside. So I would think after that review of the timeline you would cover the cost of the tires do the alignment for free, Ive sent a message through messager.
Very nice hidden gem of a car service business. Everyone was very polite and knowledgeable. Prices were more than fair. I will be taking all my vehicles here when needed.
They get the job done they are very polite very informative this is a great place to take your car since they are very knowledgeable I give them an A+
Staff was great and took care of the problems in my car. Got a same day appointment and had everything ready on time.
Clear cut and fair. Good turnaround time and nothing to be dissatisfied with. Spent ~$1500 on steering components and my truck is great now.
Excellent work on my Honda! Very knowledgeable crew. Amanda is also terrific here. Would recommend this place to anyone! Thank you so much.
Friendly and quick professional service at very reasonable price. They did brakes on my Honda. Highly recommended!
I am updating my initial review as the owner of Lind got back to me promptly and was willing to make the situation right. Back story for context is I purchased our 2006 Honda Odyssey in November and brought it to Linds for an inspection. After the inspection and having new struts installed by them I noticed issues with the front passenger side of the van. The issue ended up being a missing axel nut which got me pretty upset. After talking with the owner he mentioned they wouldnt of touched the axle nut so I am not sure if it was purchased that way and not caught when I brought the vehicle in for inspection or if it was never put back on the vehicle after the struts were installed. Either way the owner was willing to come in on his day off to make the situation right. Even though I was initially upset, I am now very impressed with the level of integrity and customer focus that this company has. Overall I would recommend them for this reason.
This is a comment to Kym, get a life I work in technical escalations at a Internet Service Provider and I am so tired of people like you complaining about good service, but because you feel so self entitled that you find reasons to complain. I drive a Cadillac CTS and its no joke how expensive it is to fix this car at the dealership, Bill has saved me a lot of money and I know that most of Gahanna agrees that they do good work. What you need to do is take yourself to the hood and let someone work on your car there bet you wont get your car back in one piece, if you get your car back, so lady take your complaints to the devil because like him I have no sympathy for you.And in addition I bought a corvette and I will be taking that to Bill and Alli as well, so lady your only excuse is that you are developmentally disabled for your behavior.
Best mechanics and true customer service!
William always does a great Job for a great price! Have going here for years and highly recommend
Friendly folks who do good work at fair prices!
They fixed my car, quickly and righ!
This shop is always so great to work with. They go above and beyond to just help out. I have always been pleased when I take my car in.
Lind Automotive did a great job on my sons 1996 Ford E-150 Van. It was missing some parts and they helped us figure it out what was missing and did the repairs. I highly recommend them !
Great Service. Workers are nice and give me great results. One of the best run shops Ive ever been to
Been taking my vehicles here for the last year or so and they are very friendly and knowledgeable. I think it’s the owner or his wife I deal with each time and they always take the time to explain to me in detail what was wrong and what I can do to prevent other issues. I always used Monroe before I found these people from all their rave reviews online and I haven’t looked back!
Does good work and car was finished when promised.
Cant ssy enough good about tbis place. It wss a Godsend domeone referred us to Linds. Tske sll our Toyotas, (older models,) there.
Had to have an oil pan replaced. They where able to get me in in a timely manner. Great work and great price.. they are very friendly and professional.
Every time I have had the option to have service done on my vehicles. Their prices are fair, they tell you what you actually need as opposed to an upsell.Its what small business is all about good solid people serving a local community.
We had a recommendation from Lexus dealer for over $4,000 worth of maintenance after getting the oil changed. We decided to go to Lind’s for a 2nd opinion. We needed $1200 worth of work and that work was priced at 40% less than if we had comparable work done by dealer. Fair and honest and thorough. They also noted the $95 oil change we paid for is $55 at their shop. Highly recommend Lind’s!!
The only place Ill use from now on!!! Best price for all my car repairs.
Very attentive, responsive, and helpful. A very clean shop with great people in it.
This is the best mechanic Ive had the pleasure of taking my car to. Ive lived in several different cities and Lind is by far the best auto mechanic. Thank you all.
I really wanted to like this place as it was walking distance from my house, however there are several red flags.Flag 1 - they claim on their website that they are a BBB accredited, however when I checked the bbb site there was no record of them. I even called the bbb company and they said there was nothing on them. It’s bad when a business claims to be something they are not.Flag 2 - I took my car in for an inspection as a sort of test to see what they would find. They said the only thing I needed was all four of my break pads and rotors replaced, which was close to $600. When I asked if they could show me the issue with them, they said I was not allowed in the back, only certified mechanics. I can understand that but it is really bad when a mechanic won’t show you the problem they claim to have found. I inspected the rotors myself and I went to Firestone and they said the rotors looked fine. I’m going to get a third opinion just to be sure.Flag 3 - the front desk lady was kind enough though did not seem very knowledgeable about the mechanics or the company. I asked about the certifications of the mechanics have and her response was something like “I’m not sure, I don’t really get involved with their lives”.....that’s really bad for a company when your front desk person can’t answer questions about the business.I know this shop has a lot of positive reviews but my experience does not seem to fit. If you are thinking of going to this company, look at several other shops first before deciding, which is what I will be doing.
They are awesome with customers. Good prices.
These guys are top-notch. I live in Delaware and still drive down to them when I need work done. Honest, reliable, and good character. They didnt know me from Adam when I walked in the first time and they gave me a fair and honest assessment of the work needed to be done. Then when we ran into a problem with the repair, they went above and beyond to make everything right. If youre looking for a new mechanic that you can trust then this is the place to bring your vehicle. I send everyone here that will listen.
Great place. They do what they say they are going to do. Charge fair prices. And are very busy because of of those facts. I know its none of my business but any reviews that are not 4 & 5 stars I have to wonder about. Seriously, they give a great warranty and show genuine concern. But I guess some folks would rather pay more (almost double on some services) to have their behind kissed and or lied to, and receive the same or worse quality work done at another location. Thats fine..it just means that the rest of us can get in sooner. I would never consider taking my car anywhere but Lind.
Always a pleasure to deal with and great people
Bill and his team always do excellent work on our families vehicles!
Excellent in all ways. They only do needed work at very fair prices!
They may be a small shop but they can take on even big projects in a timely manner with real attention to quality. Theyre priced very fairly and the owner and the service writer are very knowledgeable. If I cant do something myself, Ill take it to them and they always get it done. They are very honest with you and wont sell you what you dont need which is hard to come by nowadays.
Very Reasonable
Appreciate the honesty here. Took care of my car, and didnt take advantage of me. Will definitely be giving them more business!
These people gets a ZERO rating from me!!! Please do NOT waste your time going here!! I got a engine here and the worker named AL Tinder did work and I’m now $3k out of money I spoke with the owner she first blue me off until I saw lawsuit then she listened to my story and said she will call me back and NEVER even called back about their tech. I was trying to settle it with them but now I have to take this company AND AL Tinder to court. Do not waste your time. I can go on and on about this mess I’m in.
They are wonderful! The first place I went told me fixing my heater would be a minimum of $500, and that it might not work, and if it didnt work, then the next thing theyd try would cost about $1,200! Bill fixed it for well under $200, and even made suggestions about what I can do to keep it from breaking again. I will never go anywhere again! Thank you Bill and Ally!
My Jeep isnt great, but every time Ive taken it in theyve done very good work for a fair price, and they never try to upsell. Once I asked if they could install components that I personally bought, and they happily did - most shops in my expereince wouldnt be so kind.All in all, highly recommended
Great service for a fair price, with excellent, fast diagnostics. Most importantly, theyre trustworthy, which can be difficult to find in the automotive industry. Would recommend to anyone.
They made a mistake but in the end made it completely right I recommend this shop good people fast service caring staff 🤘
Bill & Ali at Lind Automotive are great. Theyre very knowledgeable about what is most likely the issue and keep you informed about the exact issues once they get into the car. They have very fast turn around times and will often stay late to ensure youre not without a car for too long. Ive had them fix a wheel bearing and a broken window regulator so far, but Im sure Ill be going back to them once my clutch goes and for other repairs that I just dont have the time or tools to take care of myself. Highly recommend them for all Gahanna people. Thanks again for the expert repairs!
Bill is really great. He is very kind and charges honest prices. I took my car o the dealership at they told me I needed almost $3,000 worth of repairs. I took it to Bill for a second opinion and he was over $1,000 cheaper. He does great work! The only thing I would mention is that the service can be a little bit slow and they arent very quick to call when your car is finished or they have an estimate. But that is expected from small shops. I highly recommend Bill with Lind Automotive.
I have a 2013 Ford Focus with 61,000 miles on it. I was driving on 270 and out of the blue I had a full transmission failure. I saw that Lind was close to where I lived, so I had to the car towed there to be diagnosed. With the car being completely incapacitated, I was at the mercy of the repair shop. Within the day, they called me back with good news that they found that the transmission had an extended warranty put out on it by Ford. They gave me all the information I needed said it would be covered in full if I brought it to a Ford dealer. The people there were down to earth, and they have %100 earned my trust and business for any future service Ill need. Thanks guys!
Took my truck here to get fixed. After driving it for about 20 mins it seems to have a loss of power. I dropped the truck off and the owner said it would take about a week until they could look at it. I said that was fine. After two weeks go by I called to see how it was going and they said the drove it for a little bit but could not find anything wrong. He said he would look more into in the next few days. I waited another 10 days, tried to call numerous times (went to voicemail each time) and even submitted a request on their website and never hear back. I drove back to their shop and after having it for a month they really didnt try to look into it.I guess they are too busy and dont need my business.
Everything weve been looking for!! Allie (sp?) in the front office is so nice and dependable! The work was done affordably and efficiently after we received an estimate from somewhere else for more than twice as much. Awesome experience and Ill definitely be going back when we need more work done!!
Bill Lind is GREAT! He is honest & fair priced. I take all my cars to him to fix. Strongly recommend Lind Automotive!!!
Bill is the best! Ive taken my car in to Lind Automotive twice and both times have received fast, honest service. The most recent time was to have a squeak in my clutch taken care of. I had been told by another mechanic that the slave cylinder needed replacing and it would be a $500 repair. Bill found that the clutch fork just needed some oil and charged me $52. The squeak is gone. Ill be returning to Lind Automotive for any mechanical needs on my car in the future.
I have been taking my cars to Linds for some time now. They can do good work. I trust them with my cars.
Had 2 burned out headlights,paid close to 200. The owner told me drivers side had electrical issues quoted approx 300.more.My son looked at it over the holidays,fixed within a hour found no electrical issues.500.00 seems a bit steep for 2 headlights.Its a cadillac which requires dropping front bumper.Feeling mislead.
This place is horrible with communication and appointments. It is 9:00 am Monday morning and still no one has shown up for business. They have had my car over 1 week for a repair that took less than an hour. The receptionist said she called last Wednesday, but there was no ring. It went straight to VM. Showing no real intent to get in touch with me and keep me informed on the status of the repair. Friday morning I called numerous times with no answer. Finally Friday, 4:50 pm I get a hold of them and authorize the repair. At 6:00pm, the repair is complete, but still a hitch in getting to the shop. She stated she would be in late Saturday morning (by appointment as the website states), since my card wouldnt run over the phone, but never called or came in. Their service practices have cost me more than the repair itself. And, to top it off, the repair wouldve been cheaper at the dealership.
Very friendly and have done good work at a fair price the two times I used them.
They.do.great work.and very honest
Very fair priced and doesnt suggest work that is not needed. This is my second time to Lind Automotive and in the future will not go anyplace else.
Great place reasonable price
Great work!
Fair helpful honestl
Pleased with their servive
Too Notch Service!
Honest, reliable
Awesome place!!!