I have been with Tor for around eight years now, and I am here to *rave* about my experience, all because of the extraordinary care of Jenee Bell. She has been my agent all this time, and she brings to the table qualities I never knew I would need from an insurance agent. She is kind, responsive, personable, honest, and intelligent, and she is always looking out for me as a client and a *human being*.Years ago I got into an accident the night before Thanksgiving; I didnt know what to do so called her (it was my first accident). She immediately called me back, kept me calm (my car was totaled and I was very shaken), and walked me through everything I needed to know and do. From that moment on, I was sold! She continued to coach me through the following weeks as the details were being sorted, always with my best interest.She checks in with me, lets me know when a cheaper rate is available, is completely transparent, and is just absolutely awesome. I have recommended her to friends more than Ive recommended any other professional from any field.Again, I never knew Id hold an auto insurance agent in such high esteem; Jenee is just a superhero, and after having her as my agent, my standards are HIGH. I cant speak for the other representatives at Tor, though Im sure theyre all great. :] But Im telling you! Jenee. Is. The. Best. And youre just going to have to trust me on this! If theres any way you can request a particular agent, ASK FOR JENEE!!! Youll never regret it!
I spoke to Jenee and she was so great! I told her everything I needed and she got me a quote within 48 hours. I had her draw up two different quotes for two different scenarios and she got me the best deal. It was so fast and so simple. I recommend you talking with her or her team they are so helpful. Thank you Jenee!
Knowledgeable and patience definitely a plus! Thank you Jenee
My sister referred me here for an Auto Insurance quote. Everything was easy and my questions were answered right away in a timely manner. I have no complaints thus far.
I appreciate the initiative, efficiency and professionalism. Much thanks!
TOR Insurance has always been extremely professional, caring and reasonably priced. They have always been available for any questions and made adjustments promptly when my situation had changes. I have had my insurance through TOR Insurance for over 5 years and I am extremely pleased with their services. I have no interest in changing carriers. Thank you so much
I had a very disappointed experience with Jenee at TOR Insurances. I choose them based on the Google review. Unfortunately she made me cancelled my current home insurance policy and was unable to transfer to another policy and it gets so complicated. After 20+ exchange of long emails, she advised she was unable to provide me another policy. It got very complicated and at the end it was not possible to do it. I would not recommend TOR.
The sales rep, Diego, exceeded my expectations. Provided me with options and guided me to the best insurance providers.
The most valuable experience working with TOR is their prompt response, expertise, knowledge and customer service!
The pricing is excellent. As I shopped around, TOR by far the most competitive. But honestly, the biggest reason I like them is because they give me Nordstrom type service. They return my calls and emails, they answer my questions, they take care of any problems I have. They go well above and beyond anyone else Ive worked with in the industry and I appreciate it more than anything. Highly recommend these guys.
Domingo/Diego is really great at responding to my questions in a quick response and always takes the time to answer all my questions.
My car insurance would have been cancelled if it wasnt for TOR caliing me & alerting me! In addition to them finding me low cost car insurance for FREE!
Patty has handled my insurance for years. I trust her to find me the best rates while ensuring my coverage is complete. I highly recommend her.
Best customer service, great rate and guidance on the level of coverage needed.
Tor Insurance Services has provided me with excellent service for years now. The team takes care of my insurance needs and is very pleasant to deal with.
TOR Insurance has been extremely helpful- they respond within a timely manner and do a good job of researching and providing a satisfactory answers to any questions about insurance that you might have.
Great experience working with Diego.