I WAS WORKING WITH ANGELA SIMON DEALING AUTO INSURANCE.SHE DID A GREAT JOB IN EXPLAINING THE POLICY. AND OTHER THINGS, SHE TOOK HER TIME IN EXPLAINING ALL OF THE QUESTIONS I HAD, AND BELIEVE ME, I HAD A LOT OF THEM. SHE WAS VERYCOMPLETE. I WILL SEND MY FRIENDS TO CALL AND IF POSSIBLE SPEAK WITH HER. I KNOW I GOT A GREAT DEAL WHEN IT COME TO AUTO INSURANCE. JUST HAD TO LET SOMEONE KNOW.THANK YOU. RICHARD VALDEZPS.AND I SAVED A LOT OF MONEY.BELIEVE ME I KNOW WHAT AUTO INSURANCE COST!IVE HAD AUTO INSURANCE ALL MY DRIVING LIFE, AND BELIEVE ME, THATS A LONG TIME.

Angelina at AIS was flippin fantastic! She was helpful, funny and personal. She was the equivalent of a warm ray of sunshine peeking through the gray clouds during a storm! She deserves a warm basket of assorted muffins for the stellar job.THANK YOU!

Angela is very helpful with me getting a fair quote and she answered all my questions with a great attitude. In my book she deserves a raise, Great job Angela!

Angelina was very helpful. She answered all my questions and was very polite. I recommend Mercury AIS to everyone.

Angelina, was the most pleasant agent I’ve ever had the pleasure of talking with. Absolutely a wonderful experience.

Angelina is a great Insurance Specialist. 😇 She helped me get my policy started with patience and professionalism. Thank you Angelina 😊

Angelina mam helps me alot .she really do a good jobthanks

This review is for Angelina. I contacted AIS today, as I needed a change to my auto policy for work that needed to be done quickly. Angelina was professional and quick. The whole process was faster than I ever expected and she went above and beyond to provide exceptional service. I would definitely recommend AIS and specifically Angelina. Thank you!

ANGELINA was a rockstar. She was very attentive and helpful. She walked me though step by step. I wish I came across more specialists like her.

Angelina the customer service rep did an awesome job! She was very patient and attentive to my needs. She got the ball rolling and quickly did what needed to be done. She was very kind and pleasant to work with. For that reason I give you a five star! Keep up the great work Angelina! 🙂

Thank you Angelina for your assistance with my auto insurance needs today 8/23/2021. Your courtesy and professionalism is very highly appreciated. Thank you AIS and my #1 Auto Insurance Mercury Insurance Company for your excellence.

This company is, in my opinion, the best auto insurance company on the internet. Todd Ullman is my agent and he goes the extra mile to make the process as hassle free as humanly possible. Not only is he not a pressure salesman he actually cares about his customers. I recommend him highly.

Angelina Morales was such great help. I have been trying get a case fixed for the past 2 months with different agents and different paperwork and was finally connected to Angelina today June 22, 2021 and she was able to resolve the issue very quickly and very efficiently! 5 STARS for Angelina Morales!

I spoke to Angelina from AIS customer service and i couldnt be happier with her service. extremely soothing voice, calm and attentive. you could tell she was not forcing a good customer service character but rather has it naturally in her. good job Angelina. you lowered my insurance and i am a happy camper all thanks to you.

AIS has always treated me right. I recently traded in an old car and bought a new one, and Angelina made the transition on the insurance side of things smooth and easy. All the while she was kind, helpful and efficient in getting it all done. Much appreciation.

Angelina Morales truly took the time to break down everything for me and explained to me what options I have for saving the most money on my insurance while at the same time having the best coverage for my need. Thank you Angelina for being so professional and helpful!

Thank you JENNIFER TROELLER!! I had a great experience today, usually things could go wrong in every way. Especially when it’s about something you know nothing about. But today was different. I had the greatest experience getting a quote with the sweetest lady. JENNIFER TROELLER, helped provide me with details and understanding to what insurance coverage I was looking for and giving me the best possible rates. She seen some minor details that were wrong on my previous quote and fixed them, I lost service and she called me back. She was simply amazing. We definitely need more JENNIFER TROELLER‘s in this world! Thank you so much!

Estella Carillo provided excellent customer service. Super helpful. Highly recommended.

Please dont not apply loan in Fullerton thay cheating in emergency need said will be processed in 3 days I have provided my docs in an 30 mins but they didnt even call me for 3 days even to ask my loan amount very bad experience

Martin Epinoza was very professional and helpful. I appreciated that he put a value on my time. I also appreciated that he provided me some information regarding my policy but didnt push me to purchase anything. Appreciate Martin!

The representative ( Angelina) who assisted me today on my auto insurance was super polite and friendly and very thorough. She knew exactly what she was doing and made sure that I got everything I needed and understood everything before getting off the phone with me. I appreciate how she took customer satisfaction to the next level. AIS is the best coverage best customer service and best value you will find.

Extremely helpful and friendly! Went out of their way to get me taken care of and save me money. Would highly recommend Dave Schubert and Angelina!

Angelina was very knowledgeable about auto insurance policies and practices. She was helpful and accommodating, and resolved my issue quickly.

Been with AIS and Mercury for 20+ years and always had good customer service experience and great rates. Angelina helped me add another vehicle to my policy and she was fast and knowledgeable and super kind. Great job Angelina

AIS was a pleasure to work with to obtain new auto coverage. I worked with Angelina who was absolutely amazing and well knowledgeable about the coverages I wanted. Highly recommend and be sure to ask for Angelina, she will take good care of you.

Angelina was so helpful in addressing all the changes I needed with my policy and couldnt have been nicer!

My agent, Martin, was a huge assistance to my insurance questions and went beyond service to make sure my issue was taken care of immediately. Id recommend AIS to any of my friends and family. Thanks again Martin, for the great customer service!

Angelina was really helpful and took time to explain different parts of my policy to me. She also suggested a couple of ways I could save more on my insurance policy based on my profile.Ive been with Mercury for a few years now and have had consistently good service from them!

AIS did everything in their power to find us cheaper auto insurance. Jennifer Toeller was an exceptional service representative. She was so nice and did everything in her power to lower our rates. We will definitely be using AIS in the future.

Today I was assisted by Angelina with the purchase of my car insurance. She was so professional and efficient. She made the experience very easy and explained everything thoroughly. We are going to be saving about $1,100 a year on our car insurance. I will be recommending AIS to my friends and family as my son in California recommended me to you. Thank you.

Very polite and caring agent. Resolved my questions and requests. Made a difference in my day.

Needed to cancel a policy due to selling my vehicle. Angelina was more than helpful and there was none of the usual sales pitches or prying. Made it painless and I appreciate that

ANGELINA was extremely helpful & kind when she was assisting me today. She provided excellent customer service. 10/10 would recommend!

Angelina was awesome. She was very patient and answered all of my questions. I made changes to my policy and not only saved money but she gave me information for future reference. E-signing was easy and convenient.

I was contacted by AIS, I couldnt answer the phone and was left a message. I called back and spoke to an AIS representative and he made me upset. I called back and spoke to Angelina Morales and she was the most pleasant person to talk to. She was able to answer all my questions and advised me the reason why AIS had called. Best experience I ever had. Angelina will be my go to agent for all my insurance needs.

When I called AIS Auto Insurance, the person on the other line (Angelina Morales) was very knowledgeable, very nice and answered all my questions about what I could do or what options I had as well. She was completely professional! she was so professional I thought I was speaking to the manager of the insurance! Very thoughtful, Very nice, and very knowledgeable about My insurance policy! I can only hope that Ill get her the next time I call, she was that good! If any of the managers are people that she works for read this, I think she deserves a raise and maybe a boost in her position of authority in AIS Auto Insurance! Again thank you Angelina Morales of AIS Auto Insurance!

Angelina was bright, informative and professional through and through! She helped me with clear, kind, concise, and quick response to cancel my policy and get a payment return request. That’s the kind of service that would make me return as a customer. And be kind and patient back to those like Angelina who are helping you! This way makes everything better.

I just bought a new car and have 3 additional vehicles. Angelina was so helpful and knowledgeable and was able to make sure I had the exact coverage I asked for and also gave me information on extended warranties and roadside services. I was very pleased with the service and will continue to do business with them. Thank you Angelina.

Angelina was super nice and helped me right away with what i needed. I’m at work and had limited time for this call and she made everything simple And fast! Thank you!!! ❤️❤️

Angelina was a great representative and very helpful, she has a very soothing and friendly personality. For whoever needs help/questions or any issues Angelina is definitely the person to talk too.

I just added my daughter and another vehicle 🚗 to my policy. Through probing and asking the right questions Angelina found that I was still being rated and charged for a particular coverage I have not needed in over a year. End result I am paying so much less than ever before for two cars than I have paid for one car in the past. AWESOME 👏🏾 JOB ANGELINA!!!!!!

This review is for the AIS Support representative, Angelina. I called in for some account billing questions and other account related maintenance and she was incredibly kind, patient and knowledgeable. She was efficient and professional and recommend anyone to ask for her directly for your AIS needs!

Angelina M was amazing! Thoughtful, helpful, knowledgable and patient - I had to change my current policy and add 2 new and she took the time to answer my many questions and help me get the best value on my coverage! AIS is lucky to have her!

Fantastic customer service, so glad to be a customer with AIS.🤗 The agent was great in providing superb service. Thank you so much Angelina!!!

Ive had a pleasure of speaking with Estella Carrillo. I called to remove my son from my auto insurance since he is not driving and we are not considering driving school at this time due to COVID-19. She was very helpful and friendly. She went out of her way answering all my questions. I received a top notch, exceptional customer service. Kudos to Estella!

Angelina was great help thank you keep up the good work 👍🏼

I want to start off by saying THANK YOU Angelina Morales!Angelina, I really appreciate you taking the time out to help me with my auto insurance. You are informative, helpful and most of all kind. AIS is truly lucky to have Angelina on you team! I am confident and comfortable with AIS knowing I have someone like Angelina on my side.Thank you again & I look forward to working with you again in the future!

Thank you Angelina for all your help and being professional and responsive. I would recommend AIS to everyone.

The customer representative Angelina was courteous and professional, she handled my request promptly and with satisfaction. All of my questions were answered to my upmost expectations.

Estela went above and beyond to help me with my multiple cars insurance. She needs a promotion! Amazing customer service and quality assistance.

This is my First experience with AIS Auto Insurance. The Customer service Representative Angelina was very friendly and helpful to me.She got me signed with a reputable Auto Insurance Company for my Vehicle. I would recommend AIS.

I called my insurance company because I was upset that my policy had gone up $75.00. Angelica answered the phone & was so nice & profession from beginning to end. She listened to what i had to say & was able to determine & explain why it went up. She was able to submit a request to decrease my bill to the amount it previously was. I hung up with her very satisfied with the call.

Angelina was great to talk to! She answered my questions with ease and execute the task at hand in a professional and polite manner. Great Insurance company :)

Angelina was very helpful. Good customer service!!!Thank you

Angelina was amazing and very informative and helpful. Thank you so much

I worked with Angelia at Auto Insurance Specialists. She was very patient and professional as she helped me get the good student discount for my son and rerating the mileage on my cars. I would highly recommend working with AIS for insurance needs.

Angelina was professional and genuine in her explanation of my policy. I’m thrilled to work with AIS and have felt that way since I’ve used them starting almost 7 years ago.

I received quality customer service from Angelina Morales who was happy to assist me with all the questions I had about a quote and was willing to wait for me while I gathered information! I highly recommend AIS!

Auto quotes/ premiums are extremely high in price. 6 mos policy with minimum coverages with a good driving record is 1500.00.

I needed to make a change to my policy and Angelina was so helpful and knowledgeable about updating my policy. She was also able to answer some questions regarding rental car options. She was very efficient and nice, this is why I continue to use your company for my auto insurance. Thank you .

Angelina Moreles is as amazing 5⭐️Customer Service.

Angelina Morales was amazing. She was very helpful and answered all of my questions. Great quality service. Would recommend to anyone. Very happy with the serviced I received today! Wish I could give more than 5 stars.

Angelina morales was so nice and helpful. Got me all set up with our insurance and every questioned I asked she answered perfect for me to understand. Great service. I’m so happy with me decision I made with you guys. Thank you so much again

Estella Carrillo was great and very helpful

Angelina Morales Was the best agent I’ve ever talked too. She is such a sweetheart! Thank you so much for helping me out!

Ive been with AIS and Mercury for ages and my call to AIS today was amazing and it was due to Angelina Morales. She has excellent experience and knowledge and helped me make a couple changes to my policies and it was painless, LOL!!! Good work, Angelina, youre the BEST!

The local rep, Angelina Morales, provided superlative cs when I called to clarify info for my policy. All AIS representatives have had impeccable cs skills and promptly assist me with questions or concerns whenever I reach out. CS is key to a successful business and they do an outstanding job providing it!

Angelina was very helpful, professional and friendly. I wanted to find out about insurance on a rebuilt tittle/salvage tittle, I’m returning my lease next month and had some doubts. Thank you so much

Angelina Morales was very helpful. She answered and explained the quesions that I had. She was also able to find a discount that I qualify for.Thanks !!!

Angelina was the csrep I spoke to today 4/22/21 great service.

Hi Everyone,I called in today and spoke with Estella Carillo (Customer Service Representative) from AIS. She was very responsive, super friendly and knowledgeable, and also made sure that I understood every aspect of the upgrade to my policy. She found things I was not looking for and managed to save me a bunch of money. I am pretty picky and she won me over. Great job Estella, you are appreciated.Sincerely, Michael Giacoletti

Angelina was very sweet and super helpful! Appreciate all the help today :)

I called on a Friday afternoon because I wanted to get more information on getting a good student discount for my kid who just got his license. Angelina took care of what I needed, and even made sure to stay around and process the request before she left for the weekend. GREAT customer service IMO :)

Angelina was very helpful and helped me get my policy started. Would highly recommend.

Angelina took great care of me and help me with all of my questions. Thank you so much Angelina!

Angelina was very helpful when I called in with my questions and answered them all with patience and grace. She’s a excellent representative.

Thank you Angelina for making My experience a good one I appreciate your helpfulness

The best service person I have talked with has been Angelina Morales. She was polite, energetic and very knowledgeable about what I needed and the best way to get it done. Angelina ROCKS!

Jennifer Troeller was incredibly patient, helpful and knowledgeable. Highly recommend her as an agent. An asset to the company.

Angelina Morales was the best she was very patient and got me the best rate possible. She has a very nice phone voice and was very helpful and knowledgeable. I would and will recommend her to all my friends. She made everything easy over the phone and walked me through everything

I had to update my insurance policy due to purchasing a new vehicle. I was very pleased with the customer service provided to me. JENNIFER TROELLER was the AIS representative who assisted me and she provided exceptional service. Jennifer is the definition of what a superior customer service representative is suppose to be. She is an asset to the Auto Insurance Specialists. If you get the privilege to have her as your rep, have no fear because you are in good hands. Thank you for the professional customer service! Keep up the great work, Jennifer!

Mr. Martin, you are really really really dope. We had the longest hold times but you kept everything smooth. As patient as I am, 45 min to handle everything and getting me the best deal on my BRAND NEW CAR!!!!!, thanks brother. I appreciate you very much.

I was searching around for a better price on car insurance and I went through this Company and spoke to Alain. She took care of everything and in the long run I now am saving over $600 a year compared to All state. I am very please and Alaina is great, very personal and professional and very friendly. I just cant say enough good things about her. I am very happy I picked up the phone and called.

Great customer service from Estella Carillo!!

Had a great experience with Angelina, shes fantastic.

Angelina was awesome! She was so kind, professional and patient assisting me in finding my insurance. I had such a hard Searching for insurance but Angelina assured me that we will find something. She was perfect

Very good at what they do definitely are coronavirus ready

I am going to start a policy, so I am not given a full review yet, but the reason I am giving a 4 stars is because of the customer service, I spoke with 2 persons and both had been very nice and helpful searching for the best quote and I am very pleased, looking for car insurance can be very stressful, so having to talk to someone nice helps the process.Thanks to Sharon and Angelina !!

Estella was absolutely wonderful. She found me a great deal with an insurance company. She easily took all the stress off of me and reassured me completely. She was very thorough with explaining the process and telling me about next steps. Thank you so much Estella!

Angelina was a huge help today. She went above and beyond to help answer my questiins and give me advice about my policy and situation. Ive used AIS for about 14 years and they always give me great customer service. Definitely recommend.

I had the pleasure of having Estella Carrillo and she was amazing . My insurance had expired but she solved my problem giving me options and giving me resources to get it reinstated. It was a pleasure speaking with her and she was a Great help. Thank you Estella for your help.

I called AIS today to make some changes to my auto insurance policy,Angelina Morales was very helpful and pleasant,She listened to my concerns and helped me very professionally,

Angelina Morales, the customer service rep at AIS whom I just spoke with, is very friendly and knowledgeable in helping me deal with my auto insurance-related matters. In todays cold, digital age, a helpful and friendly customer service rep is always greatly appreciated, and Angelinas professionalism speaks highly of the company she represents!

Ive had this insurance for quite some timeNow never had any problems. Every time I call the customer service is excellent! Today I called to update my information and Martin helped me! He was awesome he took care of all my needs! He was very knowledgeable about the products and services and was able to recommend things that might fit my needs! Martin provided excellent service I am a happy customer!

I had the pressure speak to Angelina and she was very nice and very helpful

Angelina was very helpful and professional. She contacted DMV for me right away to clear up my registration.

Angelina Morales was very helpful and promt with everything she helped me with. Will highly recommend more people to progressive.

Thank you for being so kind and finding me a better rate Angelina! It was so awesome speaking with you on the phone and you were so friendly and professional! I felt as if I was speaking with a genuine friend and not just a salesperson or customer service representative. I appreciate you! Show your boss this review and I would gladly speak with them on the phone to commend your hard work and sincere efforts in regards to providing the best service possible. Keep up the good work. Thank you once again!

Angela Morales was very helpful when I called for customer service. She was quick and professional as well as personable. She made my transaction easy and added a couple of steps on her end, making sure I had less to take care of on my end.

Called Ais insurance and had the most professional representatives on the line sorry forgot her name never an experience with a representative like this hope everyone was like her the office was in lodi ca.thanks ais insurance