I have a rental home and was not sure if tenant was goin go to go final cleaning. Frisco Hills was recommended to me, we scheduled but at the last minute I had to cancel as my rental was cleaned. There was no problem in canceling and they were ultra friendly when I did. Customer service was great.
Erika and Liz came out and really did a bang up job. Both of them were friendly, professional, and efficient. Theyre a great team and Id recommend these two for any cleaning needs.
I had a great experience with Frisco Hills Cleaning! Liz and her team did a great job! They were professional, polite and nice!
I used FHC for the first time. Ive not had great luck with cleaning companies, but they really did a nice job! Liz and her team were very thorough and conscientious! You could tell she really cared what I thought about the job they did. Everything looked great and the details matter! Well made beds, everything spotless and even folded toilet paper! ;-) Ive found that those little details are an indicator to their level of care. I have signed up to keep using them and look forward to a nice clean house every two weeks!
Wow!! Rarely am I ever speechless!Lisbeth and her Team are absolutely amazing! This team is on a mission to make your life easier. From the minute they step in your front door you feel their respectful, accommodating and positive energy. I gave them a run down of certain things I wanted completed (Which were done) but on top of that they pointed other things out to me and they proceed with their efficient work ethic. I look forward to continue with their services... Blessed to have found them!
Frisco Hills did a great job cleaning our house. This was my first time using a cleaning service and they were fantastic. Liz and her team were great, cleaned everything so well and did it fast! They didnt mind my cats or dogs at all. They did much more than I expected.
Fantastic service! Liz and Ericka are awesome!Will recommend them to family and friends.They are what a cleaning service should strive to be!
The cleaners Liz and Erica did an amazing job cleaning our house. It was affordable and they made our house brand new when it comes to cleaning.
Carlos and his team are absolutely wonderful. Your home will have that same brand-new feeling after they clean your home. Highly recommend this professional, cleaning service.
Carlos and his team are AMAZING!!! 🙌👍🏾 Great communication 👏 from start to finish... very personable, professional, knowledgeable, responsive and courteous...Day of cleaning:Sophia and her team are WONDERFUL 👏 soooo pleasant, personable, timely, courteous, sweet, thorough, detailed and had our home looking, smelling and feeling clean!! We walked in and were truly amazed by how Sophia and team turned our new house into a good smelling, clean, disinfected home 🏡Thank you to everyone at Frisco Hills Cleaning... we truly appreciate you!!Joy Johnson
We super pleased with the Deep Cleaning for our house. Great team & team lead. Highly recommended and even paying more but very satisfied!!!! Thanks Frisco Hills Cleaning
Just finished having my house cleaned by frisco hills and Liz and her team were fantastic! She listened to all my cleaning needs and did such a thorough job. They even came earlier than expected which freed up some of my day. And best part is they are super fast! I’ve used many cleaning companies before and normally they take forever and don’t do as great of a job so I really appreciate frisco hills and recommend them to anyone in the area!
The Frisco Hills team is hands down the best cleaning service you can find! Originally I had a house keeper that had been with me for over 15 years but had fallen ill and could no longer work. My big fear was trusting strangers in my home and if they would be able to clean once every two weeks as well as my old house keeper who came twice a week. When I first reached out to the company the owner (Carlos), explained all their services. He went over what steps they take in cleaning along with giving you a choice in cleaning supplies they use. Carlos did explain that an initial Deep Clean would be necessary as it had been 6+ weeks since my last house cleaning. If i was happy with the deep clean we would proceed with a by-weekly cleaning. The Deep Clean was well worth the money! Sophia and her team were Amazing! The 3 ladies were thorough and and worked great as a team. I have a 6,500 sq foot home and they got it spotless. Carlos always texts and reminds me the day before they arrive and gives me a target time the ladies will arrive. Sophia and her team are trust worthy and often clean while Im at work or away from the house. You cant say that about every company!!! Frisco Hills has been cleaning my house for almost a year now and I would absolutely recommend them!
I had a great experience with Frisco Hills Cleaning service. My family had been sick and I’m sorry to say I let my house cleaning go a bit. Sophia and her team came in and went above and beyond my expectations! My house was sparkling and smelled amazing. I’m definitely using them again!
Carlos, a USAF veteran, was very helpful in setting up our first service on short notice.Sofia and her team did an excellent job.They showed up at the scheduled time and went about their business professionally and quickly. Our house has never looked better.We will continue to use Frisco Cleaning as we are very satisfied.If you are considering a house cleaning service give them a try. You will be glad you did.
Liz and team were on time and did a great job. I would recommend their service!
I was in a hurry to schedule the deep clean. Carlos helped to get a spot in my time frame. The 3-lady cleaning team arrived on time. Leaded by Sophia, they are definitely true professionals! They cleaned 3100 sqft + house in 3 1/2 hours! The house is completely cleaned, from floor to windows, bedrooms to bathrooms, kitchen to family room, and base board to shutters. The result is absolutely amazing! And their price is not expensive neither. I am very satisfied with their job! Five stars! Highly recommend to all you people looking for cleaning services, both one time and regular base! You can trust them!
I’m a local realtor and I’ve used this company more than once. They are timely, professional and always do a great job!
I am a first time client of this company. I requested a deep cleaning in my home. I was astonished. The cleaning team did a phenomenal job. Their attention to detail was spot on. I am a very satisfied customer. Thank you Frisco Hills Cleaning!!!
Frisco Hills Cleaning did an amazing job at my house. They were cleaned my fans which took my high ceilings from a 6 to a 10. They left all 6 bathrooms spotless and the showers all look amazing. The 9 bedrooms were each done with time and dedication. The kitchen appliances were left shiny and amazing. The ladys were very friendly and respectful. I would totally recommend them to anyone looking for above and beyond cleaning.
Truly the best service and the ladies were very thorough, professional and pleasant!! Carlos was so nice on the phone and it was definitely a great experience considering Ive never had my apartment professionally cleaned.Thank you Carlos and your crew!!
I have had house cleaners for over 25 years and this group is the best! Just give them your input and perfection! I am a very happy customer and I recommend them 100%. Five Stars!
We were looking for a cleaning service to prepare for our move into our new home. We searched thoroughly in Frisco for a company that exemplified quality cleaning, white glove service. We found Frisco Hills Cleaning on Google, and they exceeded our expectations! The team showed up on time, the staff was very attentive/detailed, and the team leader was totally focused on our satisfaction. They cleaned our home like I would have cleaned it (and I am very particular); so we have committed to a bi-weekly cleaning schedule with FHC.I would highly recommend Frisco Hills Cleaning for all of your home or commercial cleaning needs. They will do a spectacular job!
Frisco Hills Cleaning did an amazing job thoroughly cleaning my house!!! Carlos, the owner, is very professional and was able to accommodate my schedule and answered my questions promptly. Sofia and Patty were super friendly, listened to what I needed done and worked so hard until they shined everything!! I would give them 10 stars if I could!
This is a great cleaning service! Booking an appointment was easy, and they work with your schedule too. The team that arrived was professional, thorough, and quick. I’ve already set up our next appointment!
Frisco is an amazing company that I recommend to anyone in need of a clean. I manage a very large community and what is so perfect is that I have had no issues or complaints from my tenants after move in. Scheduling is so easy and I never have to worry about their work! I wish I could give them more than 5 stars!
I contacted them very last minute for my move-in apartment cleaning. Within the hour Carlos fit me into his team VERY TIGHT schedule to make sure I was move-in ready. They brought a team of 3 and tackled my 800sq ft apartment within the hour with a promising clean. I am beyond grateful and will for sure use their services again.
This company is amazing! My home looks, feels, and smells brand new again! They work very quickly and were extremely thorough. I will be using them again in the future and highly recommend!
Frisco Hills Cleaning has always delivered superb service when they have come to clean my home. Their work is always exceptional.
Carlos and his team are terrific to work with. They are super, extremely detailed in their service and very reasonable. I highly recommend Frisco Hills Cleaning for your home or business!
My experience with Frisco Hills Cleaning has been WONDERFUL!! I have used them twice and both times the cleaning team has done an amazing job. They are polite, courteous and pay attention to details...and I’m picky!! The Account Rep (for planning your cleaning) is also one-in-a-million! He jumped through hoops to get my cleaning done on a tight deadline. You can’t go wrong with this company!
Carlos is amazing, anytime I need to switch the days of cleaning it is always no problem! They do a great job cleaning and always makes the house smell so good! Best cleaning service I have used this far and will continue to use Frisco Hills.
Excellent service. Awesome company who take great pride in their work. They have exceeded all of my expectations. I would highly recommend them for ALL of your cleaning needs.
I am a local realtor and always call Carlos to do all of the cleaning for my clients. He has done both residential and commercial projects for me, everything from make ready cleanings to post construction cleanings. He ALWAYS does a perfect job and I couldnt be happier with their work and also how quickly they can get me a bid and get the job scheduled.
They did a great job, we have two dogs and they are super messy with working all the time its hard to clean. They did a great job of picking up my slack, my floors look brand new! Its like a brand new house with the new house smell! Thank you for doing a great with our home and theyre really dog friendly!
We have been using Frisco Hills Cleaning Services for 5 months and they have been professional, easy to schedule cleanings and their team is very polite. I used another local well known cleaning company but I wasnt to impressed. We are always concern who comes to our house & I was highly recommended to use Frisco Hills Cleaning and we are VERY GLAD that we did!!! Thank you!
I have been struggling to find a decent cleaning company that provides good/reliable services. After meeting with Carlos and his team for their for cleaning visit, my wife is very satisfied with them being on time/schedule and they do a thoroughly cleaning job. Great job, Frisco Hills Cleaning Team!!
Completely trustworthy crew. They always use the proper cleaning product for the job. House is spotless when they are done and price is reasonable. I LOVE coming home to a clean house!
I could not be more impressed and happy that I chose to have Frisco Hills cleaning service clean my clients homes after they move for the new homeowner. They are extremely detailed and provided more service than anyone I have used before. I will continue to use them with all my clients :) Thank you Carlos and Team!
Frisco Hills cleaning company is courteous, on time, do an amazing job! I recommend them to everyone!! Even when we have a last minute job they always help us! They clean out vacant apartments and our occupied apartments and we couldnt be happier! The Communication is amazing Carlos will stay in touch and keep you updated throughout the processes
Very professional, kind and they do fantastic work! Owner is super involved with his clients and is focused on giving great service!
Frisco Hills cleaning company is courteous, on time, do an amazing job! I recommend them to everyone!! Even when I have a last minute job they always help me! They clean my vacant apartments and my occupied apartments and I couldnt be happier!
I am in property management and we started using this company. Very satisfied as of now. They are good, thorough and prompt. I would highly recommend them.
I’m a realtor and needed urgent help on getting a home ready for the market. I called and within 24 hours they got the place cleaned and ready to go. Very professional work from their part and I highly recommend their service to anyone looking for a quality cleaning service at an affordable price.
Carlos and his team were excellent from start to finish! They responded quickly and were very flexible to accommodate our schedule. The house looked so beautiful after they cleaned! I wish I had called them sooner.
Carlos’s and his crew are punctual, dependable, and responsive to your needs! I am always so happy when cleaning day comes! My team leader Sophia is the heart of the team. She really is good at what she does and knows her stuff. She is very anxious to please! I had some other ladies for awhile and in the beginning they were good, but starting letting things slide. Carlos company brings their own supplies and equipment! A class act!
Frisco Hills Cleaning has done an outstanding job at our property. They are very prompt and thorough with their cleanings. They go above and beyond to ensure all of our apartments are move-in ready. Carlos, the owner, makes it very easy to schedule appointments and the crew is extremely friendly. Thank you for all your hard work, the Enclave at Stonebrook really appreciates you!
Frisco Hills Cleaning Services have done an amazing job on our new location. Carlos and his team are very professional, courteous and prompt. I am very pleased that we chose them for our cleaning services.
I am very impressed by overall of cleaning of my house. I would definitely recommended Frisco Hills Cleaning to my relatives and friends.
Carlos and his team did a great job in cleaning my parents’ house. Very detailed, reasonable pricing, and very professional!
Frisco Hills goes above and beyond. I use them for both business and personal and I am impressed by their service everytime. I highly recommend Frisco Hills.
Friendly, excellent cleaning, great communication, reasonable pricing. The house is gleaming! Thank you Frisco Hills Cleaning.
Quick summary:Cleaning: ⭐⭐⭐⭐⭐The house was spotless after our first deep cleaning.Scheduling: ⭐⭐⭐A bit slow on replies, but answered all my questions. Didn’t let me know beforehand the apartment would need a deep cleaning which is more expensive, but they did a good job so I didn’t complain.Reliability: ⭐Didn’t cancel and never showed up to our second appointment. When asked why never got a response.Detailed summary:I found Frisco Hills Cleaning after a sub-par experience with my first cleaning provider. I had contracted another local company to clean my one bedroom every two weeks. These ladies from before would never let me know what time they were coming, would leave spots uncleaned, would cancel on the same day always with a different excuse, and even took some of my own cleaning supplies after their last visit. So on my first call with Carlos I explained these things that I didn’t want to go through again, especially the last minute cancelling because I have a dog that I take to day camp on cleaning days so it doesn’t bother them while they clean everything properly, meaning last minute cancellations would cost me unnecessary day camp money.Carlos was very pleasant, and explained all their services thoroughly. They had a good system in place, were insured, and promised to let me know estimated time of arrival and when they finished their visit. We agreed to scheduling the service every three weeks. On their first visit, the house was spotless. I had scheduled the regular cleaning, but they ended up doing a deep clean given the state the other ladies had left my house in. I was a little bothered by the fact that they didn’t tell me they were going to need to deep clean before they did it and found out when the invoice was higher than expected, but since the other service hadn’t done a good job, I figured the deep clean was necessary and we could just move on to the agreed rate every three weeks starting on the next visit. When Carlos sent me his invoice, he asked me for a Google review if I was pleased, to which I agreed as they did a good job, and decided I would leave them a very nice review after our second or third visit once I knew they were consistent.Im glad I waited. We scheduled the next visit for December 27th. The time I proposed wasn’t convenient, so I rescheduled things on my side to fit into their 3:30 time slot, even though I was flying out for New Years that same day at 8pm. I figured it was worth it to come back to a clean house after, right? On the day of, I prepared for our flight early and took my dog to the doggy park to entertain her while the house got cleaned. I texted Carlos to confirm they were already at the apartment since they never called for me to buzz them in, and was surprised by his reply: So we’re not (coming) today. Can be on Monday.” First of all, bit informal, no? And why didn’t they let me know they weren’t coming? I thought, maybe something happened? So I asked why they didn’t let me know and I’m still waiting for his reply. (Attached conversation)What bothered me the most was not only that I was left hanging, but that when I first chose the service, I was very clear that reliability on the scheduling was my #1 non-negotiable, and still only on their second visit this happened.I don’t know if they really had a scheduling issue, if they just didn’t want to service me after their first visit, or if they were mad I didn’t immediately give them a review because they never got back to me. Whatever it was, a professional service would’ve let me know. That is all I asked of them and they couldn’t deliver.I do my best to leave objective reviews for you to reach your own conclusions, so I hope this helps you establish if this is the best company for you. They will clean your house very well, but if you need reliability then maybe get a second option.
Always on time. Has been there for me in urgent situations. Great cleaning service as well
DO NOT USE THIS COMPANY! I had been using FHC on a regular basis, however when I reported that my stainless steel cooktop had been severely scratched and damage was done to a shutter, Carlos the owner, ignored my communication about the damage. Several texts and calls were unreturned. While, eventually, he did offer a free clean, the damages exceeded that amount. He then informed me, via text, that they would no longer clean my house. Carlos has ignored all my attempts to recover the remaining balance for repairs. His daughter, Emily, who also works with him, stood in my home, looked at the damages, told me I would get a call back and I was still ignored. The severe lack of professionalism is outrageous!
Frisco Hills was the cleaning company for a Property I worked for last year. My husband and I were moving and upon our arrival the apartment had not been cleaned. We had a moving truck in the way and it was a stressful situation. I took a chance and called Carlos. I asked if there was any way he could possibly help. Better than that! Carlos showed up along with 2 others within 15 mins and they thoroughly cleaned the apartment for us. He saved the day. He and his team are Awesome!!! They take pride in their work and it shows.
Excellent company and did a great job!! I would highly recommend these guys!
Amazing cleaning... everything back in its place... I have decided to replace my previous cleaning company with Frisco Hills Cleaning Services!!!