Barbara was AMAZING and very knowledgeable. It felt like I was talking to an old friend. She also didn’t try to sell me anything I didn’t need, and she gave me detailed options. I highly recommend this Statefarm office and it’s friendly staff!
Love Love Love this office. Barbara is by for the best and is always quick to help! Super professional and phenomenal costumer service! Won’t go anywhere else!
I worked with Christy and Sofia on transferring my auto and renters insurance when I moved to Texas. They provided professional service in a timely, quality manner. Very knowledgeable. Would absolutely recommend!
This office is wonderful! Barbara is very knowledgeable, responsive and empathic. She really cares and does her best to help.
Moving from another state-and could not keep my other State Farm agent - they jumped in and handled all of the details of getting the coverages transferred while we were busy moving. Barbara in the office was really professional and helpful and great at following up when we got too busy.
My husband and I have nothing but positive things to say. Everyone was so helpful, especially Sofia. We always were given accurate information, the best rates, and their response rate was impeccable. We look forward to doing business with this branch a long time.
Moving from out of state, Sofia made the process of transferring our current policies and exploring new coverage extremely easy and efficient. Would highly recommend!
Such a pleasure to work with. Always quick to respond and very knowledgeable regarding their products and services.
I have been with Christi B for 17 years now. Always attentive and on-point. From Christi to Virginia to Kathy they are all 5 Star Gals. You can go anywhere for Auto, Home or Life yet wouldnt you want to be dealt with professionally and with folks who really care. Its not so much about the price but the way in which they take good care of you. Yes you dont want to over pay but in truth you get what you pay for. Just ask the right questions. Im staying as long as State Farm Corp doesnt become so focused on price vs. taking care of the customer.
Virginia is always extremely helpful and knowledgeable. If she is not available, Norma has assisted and is also great. It’s wonderful to have two wonderful contacts to work with. Thanks to both of them!I have referred other friends to this office.
I have experienced one of the best customer service of all time with Christy Brott -State Farm office, and the great customer service agent Virginia. Her customer service was very immaculate. She has gone above and beyond in every aspect to make sure that my family and I are taken care. I will definitely recommend everyone to use Christy Brott and request for my favorite agent Virginia.Thanks for all you do Virginia, and because of you, we will continue to do business with State Farm!
Very professional and courteous.Responded to questions very quickly andaccurately. I highly recommend this agency.Sofia is excellent — very knowledgeable and helpful.Note —-Sofia has helped me again with promptresponses and great service! This is my secondReview of this agency on another issue I had. I again highly recommend the Christy Brott —State Farm Insurance Agency.
The Team at Christy Brott’s StateFarm office are truly wonderful. I left the state over ten years ago and I’m returning to the same amazing customer service and the wonderful Ms. Sofia Perez who takes exceptional care of me!
Working with Christy and Sofia and their team gives me peace of mind coverage needs and delivers professionally and with ease! I have 4 policies with this office and appreciate the one on one quality service to get the most out of my policies for my needs.
I have my insurance with Christy Brott - State Farm Insurance Agent from last 2years and they have been really helpful. Sofia made our joining with State Farm so much easy and efficient. It’s always been a positive experience over call or email with insurance questions. I have been and will definitely continue recommend them to my family and friends.Thanks for your continued excellent customer service. Really appreciate all your efforts!!
Christy Brott- State Farm is great! They are very responsive and extremely professional. The office is clean and inviting. Agent Perez is very attentive and knowledgeable! She explains everything thoroughly.
Kathy and Sofia were AWESOME to work with. They made the process smooth and very informative. Highly recommend you go to Frisco, TX location: Christy Brott State Farm Insurance, if you want great service - ask for either of these two ladies! :)
I love my insurance agent! Sofia at Christy Brott very thoroughly reviews my coverages with me every couple of years and two years ago suggested adding a coverage to my homeowners policy. We just conducted another review and I discovered that the coverage we added two years ago would reimburse for two home repairs that I paid for out of pocket recently. I gave her the invoices and she filed my claim. Now thats service! Thank you Sofia! Thank you Christy Brott!
Great experience working with Sofia. Very professional and responsive. You can tell she loves her clients and has a lot of experience.
Sofia at Christys agency is phenomenal! She is super responsive, knowledgeable and easy to work with. As a first-time homebuyer, I had numerous questions regarding homeowners insurance, and Sofia was extremely patient and helpful. She also secured a great rate for my auto and home insurance. I would recommend this agency to anyone in the market for auto and/or home insurance!
The agents of this office are always available & truly have there clients best interest in mind. I have been with them over 10+ years.
I have been a client of the Christy Brott State Farm agency for right at 20 years. I have insured cars, a boat, multiple houses and additional insurances as we have discussed and placed over time. When it is time for a claim they are immediately available and process the claim in a timely and supportive manner. They have exceeded my expectations!!
They are pretty good considering all the aspects. Quick response all the time. Specially “Sofia” always works best for you as per requirement, in anyway she can.. always helpful with proper detail informations. We are happy to part of this.
Christy Brott has been a wonderful asset to our business.She helped us through the process of finding a great insurance policy for our building as well as our condo association on our business property.She and her staff are so wonderful to work with, and they respond very quickly to our questions.So far so good that we have not had to file a claim, but we know that they would respond very quickly if we had to do so.Highly recommended!
I found it very helpful and detail oriented customer service.
I so appreciate the professionalism Sofia Perez gave me. She answered all my questions and worked up my policy very quickly. Thank you!
I’ve been with State Farm for many years and it’s always a pleasure working with Sofia and everyone else that works in the office. The office staff is professional and provides outstanding customer service.
I very much appreciated regular follow-ups, reviews and adjustment of products for relevance. Did not get a feeling that the direction or advice given was solely revenue driven, which I appreciated very much.
She has been my agent for 12 years. Her and the staff are always polite and friendly, knowledgeable and patient.
I absolutely love this office, I have been with them for about 16 years now and the service I receive has always been AMAZING!!! All the ladies I encounter are awesome but I have to say I’m very partial to Mrs Sophia!!!! 😍 She’s always there when I need her and able to answer every concern or question I have!!! I would refer her to any & everyone!!!!!🥰
Always able to quickly answer or resolve any questions about coverage or costs. Great team.
I have been with Christy and her team for going on 2 decades. Very happy.
Great customer service and response time.
Great insurance agent,great people and very quick response for all my requests, thanks to them.
Response time is always amazing no matter who I call at Christy Brott’s office. They always keep me updated on everything. So professional!!!
Awesome agent and team. We worked with Sophia who was the utmost professional in providing us options to consider. She was knowledgeable and quick to respond which made our decision easy to switch all our policies after shopping around. Thank you Christy and Sophia !
Dealing with insurance isn’t always a fun experience. Virginia took the time to understand our needs and delivered an auto and home policy that we were very pleased with. Her professionalism and response times are unmatched.
My family and I have been a SF customer for over 45 yrs, and with Christy’s office for over 10 yrs since locating to Frisco from Houston, and get a 5 star rating from us for their efficient and friendly service.During this period, our needs have changed many times and it has been their routine to review with us new situations and match the best policies for proper coverage and lowest price. Of course the “best” part is knowing that Christy and her office are always there personally and advising as if not just a neighbor but as family!Thank you,Lee
So happy to have State Farm and Christi Brott on my side. Another outstanding claim experience after an uninsured driver damaged my son’s car in Lubbock. State Farm exceeds my expectations with each claim. Been a SF customer since 1985. A special thank you to Kathy.
I have experienced one of the best customer service of all time with Christy Brott -State Farm office, and the great customer service agent Virginia. The very first time I met Virginia, her customer service was very immaculate. She has gone above and beyond in every aspect to make sure that my family and I are taken care. I will definitely recommend everyone to use Christy Brott and request for my favorite agent Virginia. I really appreciate such wonderful for which I am very satisfied. Thanks for all you do Virginia, and because of you, we will continue to do business with State Farm!
Always great customer service. Sofia is so professional, efficient and personable. She’s always patient and easy to deal with. I’ve been with Christy Brott agency for 10+ years. I Plan to continue with this agency. It’s always a positive experience when I call or email with insurance questions etc. Thanks for your continued excellent customer service.
Working with Virginia was great. She not only saved me money but also helped me select the right coverage for my needs.
Christy and Greg have been great to work with since our 20 year relationship ended with Burl Wood due to his retirement. Easy transition to Christy Brott agency and very attentive with our needs and detail annual policy review. Great 5 star customer service!!
My wife & I love this agency. We’ve had three same agent (Sofia Perez) for nearly 20 yrs. we currently have car loans, life, car & home insurance thru Christy Brott. Highly recommended!
I have had my home, auto and life insurance policies with Christy Brott since 2006. Christy and her employees are very helpful and trustworthy! Even after I moved to Austin back in 2008, I still chose to keep my policies with Christy since I trust she will let me know of any potential changes. She has been the best State Farm agent I have ever had!
This is the best insurance agency in the metroplex. I have been doing business with this office for the last 20 years and thumbs ☝ i highly recommend this office they are very knowledgeable and care about me personally. Way to go Christy Brott agency
Ive know Christy for20 years. Shes one of the most professional, caring and dedicated Insurance Agents that Ive come across. Christy has worked extremely hard over the years making sure her customers are taken care of. Id recommend her to anyone.
Sophia is so wonderful. She executes all of our needs quickly and efficiently, we are so blessed to have her as our agent for ALL of our insurance needs. THANK YOU SOPHIA
I have known Christy and her staff for over fifteen years and highly recommend them for insurance. When I moved to Frisco from outside the area, I interviewed three State Farm agents looking to continue the existing State Farm coverage that I had in place. I wanted to work with an agent who meets and exceeds my expectation of communication, service and professionalism. Over the years, I have had the opportunity to file claims and Christys staff has been excellent a=in making sure that things went smoothly. As Christys office has grown over the years, there have been times that Christy was not personally available to talk with me due to her leadership responsibilities, and each one of her staff members has stepped up and followed through with Christys personal level of excellence. I highly recommend Christy Brott at State Farm !!
Great customer service. They are always very friendlyand helpful. I enjoy doing busy with her office.
My wife and I have known Christy since she started her agency. When relocating back to Texas and purchasing a home in McKinney we gave Christy a call. Greg took care of getting our house policy taken care of so we could close on time, along with transferring our other policies from our State Farm agent in MI. Great service and spot on.
Everyone is tremendously helpful!!! Every time I contact them they are responsive and quick to address my problems. I am highly satisfied with their service and would certainly recommend them to anyone!!!!
I recently switched all of my personal insurance over to Christy Brott and her State Farm Agency. I could not be happier with the professionalism that Christy and her team displayed during this transition. They were very easy to work with and very responsive to all of my needs and questions. I have friends that have used Christy for all of their insurance needs for years and I can honestly say that the ringing endorsement they gave her company have met and exceeded all of my expectations.
Christy Brott has been my State Farm Insurance Agent since May 18, 2001.I cannot say enough about the excellent service i have received from Christy and her entire staff. I have always been one to try to fully understand the insurance that I have. In the last 17 years of doing business with Christy, never have i called and not received a good answer to the question i was asking.I would go to Christy for any future insurance I may need because I know from past experience that all aspects of the needs i am seeking would be met.
Christy and her team have been outstanding to deal with! If you want excellent service, you will find it here. I also want to give a shout out to Virginia and Christy for taking such great care of me and my family. It was an exceptional experience!
The last thing we needed to start our busy back-to-school season was a fender bender. One of our trucks was hit in a parking lot last week. Christy Brott and staff made the claim and paperwork painless. We have had a relationship with Christy since she was in the old office up on Warren Pkwy. Christys State Farm office has always shown us extremely personalized service, combined with products and services that only a large, reliable company can offer.
Christy Brott is a fantastic State Farm Agent! Very caring and detailed. I highly recommend Christy and her team.
Christy Brotts agency and staff are true to their logo Jingle, like a good neighbor state farm is there. Always there to take care of their clients needs and very Professional. A big thanks to Sofia for being a marvelous person and helping with our life insurance! Keep up the good work!
Christy and her staff provides outstanding service and sales. Christy takes the time to insure that her customers receive her personal attention and always available to listen, provide guidance and support to meet the needs of her customers. I would highly recommend the Christy Brott State Farm agency for all of your insurance needs.
Christy Brott has been a great insurance agent. Shes so friendly and easy to work with for all of our insurance needs. Anytime we have a question, she immediately responds with concise information. Thank you so much for such a wonderful experience!
I like Christy and her team but I cant stand the state farm adjusters who are rip off artists and separate from Christy
A Big Thank You to Christy Brott and her agency with State Farm. We have had our Commercial vehicles insured with Christy for 9 years and have always received Professionalism and Fantastic Service. Thank you Christy and your team for all that you do for us here at Town & Country Roofing.Sincerely,Robert Anderson
Thank you Sofia for giving me all the info i needed to make a sound decision. Ive been with state farm for a year an half now and i dont regret it.
Very responsive.
Christy and her team are fabulous to work with! They have handled my family’s insurance and banking needs for several years. I Highly recommend Christy and her staff members.😁
Very hard to find great customer service now a days, but dealing with Christy Brott and her agency, they really showed that they cared. They returned calls promptly and answered all of my questions thoroughly. Would definitely recommend to my family and friends.
Our agent, Virginia, makes sure we get all the discounts available- service is exceptional on the whole team! Thank you State Farm!!
Ive been a State Farm policy holder for close to four years, and a customer of Christy Brotts agency for two. I cant say enough good things about my overall experience. Everyone is always incredibly helpful and friendly, and have always gone out of their way to make sure any request I have is taken care of as quickly as possible. On top of that, their rates are (by far) the least expensive I have found for full auto coverage and renters insurance. I cant help but recommend them any time the subject of insurance comes up.
State Farm Insurance and the Christy Brott Agency in Frisco have made sure that my family has covered for any situation that we may face. As Christys customer of almost two decades, I trust her teams top-flight knowledge and I highly value her personal attention.
I have been a State Farm policy holder for my entire adult life. Christy is one of the most caring and professional agents I have met in the State Farm family. I would trust her with any of my insurance needs because I know she always has my best interests in mind.
We are so pleased with our service from Christy Brott. She takes care of all of our insurance needs--home, life, cars, and motorcycle. We had a leak on Halloween night and Christy was there to rescue us. We were so impressed with her quick service and kindness. Her staff has always gone above and beyond what was expected. We will be with Christy Brott for life!!!
Great office. I highly recommend this office.
I cant recommend Chrisy and her team enough. They regularly exceed expectations by being so quick with repsonses and always friendly and professional. Trust Christy and her team, and you wont be disappointed!
Christy Brott is an exceptional agent! Office is inviting and the staff is super polite. If youre looking for an agent, Mrs. Brott is the best of the best.
Christy Brotts office always provides excellent and accurate service. We are glad that she is our State Farm agent.
I recommend Christy Brott State Farm to anyone living in the Frisco area. Great agent and staff!
Christy and her team exceed expectations any time I need them. They are personable and quick to respond - it truly feels like I have a good neighbor with the State Farm Brott team! Keep up the good work!
Worked w/ Christy and her team for over 15 years and been w State Farm for over 20. Very personal level of service and her team is great at responding in a timely manner to questions that come up!
Christy has a wonderful agency. Her knowledge, dedication to her customers and experienced staff is why I would rank her a 5 star status.
We have had insurance with Christy for 9 years. During this time we have had (2) claims. Both claims were treated quickly and fairly. Every time we call the office for something the staff is prompt and responsive to our needs. Our expectations have been exceeded.
Best service and her entire staff is always so friendly and helpful. I have been with her since day one and continue to be a very satisfied customer!!
Christy has been our agent for well over a decade. Her entire team is top notch and responsive to any questions or issues that we have. We could not imagine working with anyone else!!
I have been with my SF agent office many many years and the service is always personal and exceptional. I have and will continue to refer others to Chrisy Brott Agency.
I have used Christy for over 15 years, and have multiple policies with her, she and her team are responsive and provide excellent customer service
We have been with Christie Brotts State Farm Agency since 2006, the customer service and genuine concern about car insurance for your kids and home is not too often given at the level we receive from Christie and her awesome team. Family members for life!!
Christy Brott and her team provide a level of personal service for customers that is an excellent experience and really a rare find these days. Highly recommend Christy Brott for all insurance needs.
Christy is a true asset to her clients. With her personable and caring team truly getting to know her customers needs, and offering crucial help in the midst of filing a claim, there isnt another agent I would recommend over Christy.
This office great and very knowledgeable!
Great office and staff! Always there to help when I need something.
Fantastic and friendly service, with great rates too!
Weve been with Christy since she started her agency. Her and her staff are always there for my family. They are committed to taking care of us.
I have been a client for Christy since the day she opened. She is a long-term, trusted advisor to my family’s insurance and financial needs.
Always fantastic support from Christy and her team.