I was relocating from Los Angeles to Fresno and this company and specifically maria really assisted me and made my transition and the move so much easier with her kind and spirited nature. She was eager to help me and make things easier for me and was really knowledgeable on all the questions I had and some I didn’t even think of. If there are more people like her in that company with such a helpful and friendly bubbly personality then I look forward to continuing doing business with this company and I know I’m in great hands.
Whenever I had an issue with something in my place Id call Wendy and shed come through right away and had someone come over and fix whatever needed to be fixed. She was always professional about her job. She always answered whatever questions I asked. Shes amazing!!!!!!
My AC went out and they worked to get a portable unit for me in the meantime. Since then I now have a new unit and it’s working great!I would like to thank all at FPMC for their compassion, responsiveness, and professionalism in dealing with a hot and irritable tenant.I would recommend them.
Since my fiancee and I moved in back in 2019, we have been very happy with our residence. Melissa our property manager has been very compassionate and understanding especially when we got hit with COVID-19 back in November of last year. Though we have had fallen behind on finances and work hardship, she has been a valuable person to our family by finding ways to make our living conditions and residence still a part of our every day lives. They really care and love to help by reaching out a lending hand that has kept our place for myself and my fiancee with our kids. So I want to thank the company and Melissa especially because we wouldnt have our place without her or them being there when we needed help the most. I highly recommend Fresno property management to anyone who would actually have persons looking out for you and making your life so much better knowing they actually care and want you to stay with them. Thank you guys so much and thank you Melissa, you should be recognized for your hard work and compassion.
I was helped my Logan Fraser on the phone. It was a great experience. He went out of his way to help me find a place to rent in Fresno. I highly recommend :)
I have been a tenant with Fresno Management for over 3 years. It has been a positive experience. The staff is efficient, knowledgeable and attentive. I have lived in 3 places managed by this company and I think theyre great!
I called this place today and spoke to a sweet young lady named Maria. I needed some help looking for a place to rent. I will be honest, the reviews were very mixed, but after speaking with Maria I was very happy I decided to call. Maria was very knowledgeable, professional and friendly. Would definitely recommend.
Ive spoken with Kristen. She was more than helpful. Her attitude and professionalism was more than I expected. Would definitely recommend friends family to contact her. Appreciate her hard work.
The Staff at Fresno Management Company has been exceptional and professional in my search for a new property! They have exceeded the expectations with they’re services always being friendly and quick to respond with any questions, I would highly recommend them to anyone!
Had an emergency issue with our A/c. Called and talked to Maria and she had our issue solved super quick. Very courteous and professional. She was great!
I am a tenant at fresno management and I have had a great experience in working with this company. Wendy the property manager is awesome and always goes out of her way to help when she can
I’ve been renting with Fresno Management Company for several of years now. I appreciate the prompt responses I get from my Property Supervisor, she is always available to help me and I truly appreciate it.
My manager Wendy is the best . Handles all my requests fast I always get a quick response from her . Thank you Wendy
Worst property management ever! I have been trying to get some assistance with my ceiling leaking for 6 months now. It is now leaking on our ceiling light fixture, in multiple bedrooms room, living rooms and bathrooms, which is now creating mold to come throu the ceiling. I put in maintenance ticket after ticket and nobody comes they tell me to sit at home for a 13 hour window for someone to come and nobody shows up! Or ac is not not working properly and one maintenance guy just told me to shut it off tell someone can come. They repeatedly close out maintenance tickets even though nobody has came to fix or even address. I have no clue how to get help anymore!
Gladys Servin was the one that helped me out she is very helpful and very Im professional! I love that she speaks English and Spanish!
I’ve been renting with FMC for a year. My time has ended. I will give them overall 4 stars. The staff is nice for the most part and great communication. However, I did have an issue with maintenance not showing up for a scheduled appt on time. But when he did show up he was apologetic and not a jerk to me and made sure he fixed all my issues so I didn’t have to keep calling. Thanks FMC. It’s been real!
The receptionists upfront Maria and Gladys are professional and very helpful everytime I go down to the office with any questions or concerns.
Great company and friendly staff! Would definitely recommend.
Kendra Chambers, in the repairs department is amazing! She made sure to get someone out the next day to fix our water heater leak.
Maria helped with all my questions and was very nice and friendly.
Maria was amazing and handled our problem super quick, she’s the best! Thanks!!
From many experience I continue to have with Fresno Management company pushing off my maintenance Request and then goes off and reschedule my maintenance request farther without giving me any notice! Its completely Unprofessional ! I have had an issue with my bathtub faucet leak since Saturday and it was scheduled for a maintenance to show up on Monday 03/29/2021 between 12pm - 5pm to fix my issue, but there was a no show, so then it was scheduled for maintenance to come over today between the same time. But once again a No show and now Im being pushed off to Thursday Now ! This is unprofessional and unacceptable behavior. They just keep running off through So many excuses not to do their job theyre supposed to.
As a site manager, things that I needed done. Ms. Kendra Chambers made it happen. Thanks again
The staff at Fresno Management Company were very responsive, friendly, and knowledgeable! They followed COVID public safety protocols professionally.In contrast, other property management companies we reached out to were slow to respond (if they ever did), had unclear policies, and poorly maintained websites.Looking forward to working with Fresno Management Company. Thank you!
They reject my maintenance request without even coming. Update: A month later the manager finally called me back and started my request. They also raised my rent without properly letting me know.
I have been renting from Fresno Management Company now for 6 years. I appreciate there professionalism and attentiveness to my rental needs. My property manager Wendy Ramirez is always quickly responsive and diligent witch I greatly respect. I will continue to do business with them and recommend this company to others who value great service.
Fresno Management Company has been managing a rental home and office building for us for several years. They have been especially helpful in finding tenants and keeping our places occupied. They have maintained the properties for the tenants and for us as owners. They are always responsive to our tenants needs and ours. They are efficient, professional and affordable. I give them five stars and highly recommend Fresno Management Company.
I am looking for a new place to live so a couple of days ago I called Fresno Management and a young lady by the name of Maria who sounded very bubbly and happy helped me. I had a few questions and she was able to help me and also schedule an appointment to take a look at one of the places Im was interested in. Very good customer service and answered all of my questions. Thank you Maria.
I currently live in one of the properties were the bathroom ceiling has been leaking on and off for months. I was told it would be taken care of, yet it still has the same problem. When I resubmit a work order it gets cancelled due to the first work order not being complete. I have left messages with the property supervisor and still the issue still remains the same. God knows what is raining down on me when I try to use the toilet. This is unacceptable. I dont usually write reviews but maybe they will better understand the severity of this issue.
This company managed one of my properties. They are highly recommended. The maintenance supervisor Kendra always made sure vendors charged a fair price for any necessary repairs and got them completed in a timely fashion. I appreciate all the help and the absence of the headaches I would Have had doing this myself. 🌟⭐️🌟⭐️🌟
I’ve been renting through Fresno Management going on nine years. I’ve had no problems!! They are the best. The office manager Christina Ramirez has been a great amount of help to me and my family over the years. Maintenance is always a great amount of help around the house when needed. Thank you FMC !! And more specifically Christina Ramirez!!
The staff was amazing since I first started looking for an apartment! They helped me find what I needed. Ive been renting for a little over a year now and everything has been great! I will recommend them to anyone that is looking for a home!
Great company to rent from. Customer service is amazing. Kristen was always very helpful and friendly. Quick response times and well kept property. Would definitely rent from FMC again!
I have been a customer of Fresno Management Company for several years now and I am very satisfied with their service. My property manager Ron is very responsive, professional and has extensive knowledge of the Fresno area. It has been a pleasure working with this team.
Paul and the team have been managing my portfolio of multifamily and residential units for over 4 years. Paul is very knowledge and has years of experience in this field, that made choosing this particular company a stress free choice. Property management is a tuff business but I can honestly say I trust this company and wouldnt be where i am without there help. Thanks Guys!
Great customer care with maintenance. Maria took care of our family, she was super sweet and helpful. She even followed up to make sure the request had been completed and check in.
Do not rent at the property located on N cedar ave!! The building is filled with roaches.. mind you I am a very clean person.. the building is so infested with roaches that you are gonna see them no matter how clean you are. In the kitchen..the cabinets..living room sofa and even in your dresser drawer. Do not get an apartment here unless you wanna be sleeping with roaches.. can’t wait until my lease is up!!
Kristen is always available to answer any questions I have and is very fast to address my maintenance issues.The property supervisor of my apartment is the best!She is very professional and I would recommend renting from Fresno Management Company to anyone!
The staff is really nice! My husband and I couldnt pick a better management company! They are so responsive when we call regarding maintenance or any other questions.
Ive been with Fresno Property Management for going on 6yrs and I can say that Christina my manager has always came through for me. Anytime I have an issue with somethingbin my apartment it always gets resolved. Shes a great manager and its a great company to go through when renting an apartment! Thanks for giving me a good experience with my rental!
In any place, you will receive according to your score or past. Fmc gave me and my family a great chance to build a relationship with them. They didnt have to! Fixing up Or getting back to tenants will always be a battle, but its how your work ethic and communication with your tenants, that shows who you are as a company. With time they have helped me with concerns and have been there to come through so far. I will alwats forever he greatful!
Incompetent company that doesnt know how to value customers.
I Have Been Renting From Fresno Management Company For 3 Years, Im Glad I Didnt Go Anywhere Else Because They Are The Best !!! Please See For Yourself Give Them A Chance To Offer To Help Because They Offer The Best.. Thank You FMC StaffEspecially The Office Manager Christina Ramirez Is Always Willing To Help As Well !!!Thanks AgainJacob OchoaHappy Tenant
Our family has been with this management for a year and a half and I must say the apartment they rented us is very ran down never maintained, single pained windows, kitchen window wont open, infested with cockroaches, ancient A/C that doesnt work properly our apartment ranges from 86-96 in the summertime that runs our bill up to $800 and something with a 50% medical discount and that was b4 my boyfriends father was put on an oxygen machine 24/7 so Im scared to see what the bill will be like this next summer if we are still in this apartment. Our rent is only $650 PG&E should never be more than your rent. We had them send out A/C repair people multiple times and said its just the old machine it needs to be replaced but that is on the management to make that decision. So since Fresno Management Company doesnt want to replace something we have suffered 2 summers in a row to the point my boyfriends fathers COPD got out of control due to these conditions and ended up in the hospital for a couple weeks. We are now suffering a second Winter not being able to run the Heater due to the ridiculous cost just like in the summertime with the A/C. We had a simple electrical problem due to the previous tenants frying the outlet for the garbage disposal and they sent out some random guy with no kind of proof of working for an electrical company that drove a Toyota to fix the problem. Ever since he did the repairs whenever we turn on a light all the other lights on surge. And we cant have the ceiling light on in the kitchen while using electric stove it will continuously surge.Last December they told us they were fixing the laundry room it took about 8 months for them to put one semi working dryer, the washers still only work on cold, and the 2nd dryers just takes your money and doesnt turn on. We were just notified that they will have to put us out for a couple days due to them renting us an unsafe apartment that has stairs where the wood has been rotten for many years apparently and should have been fixed long ago well before this apartment was ever rented to us. So now we are stressing what we are going to do we take care of my boyfriends father that is very much so disabled and not very mobile and we are supposed to get him up and down these stairs somehow and get him to a motel that might not even accommodate his needs. This place has been nothing but hell and the management doesnt fix anything properly or care to replace old A/C / Heating unit. I feel like for people that pay half the rent early each month and the other half on time each month not a single time late I feel we should be treated much better than we have been. I wouldnt recommend renting from this management to anyone.
I own 150 Units in Fresno. 90 of those units were being managed by another management company. There was a manager change with that company resulting in terrible follow through and creating 17 vacaciences.Paul Gestic a Realtor who I have had many real estate dealings with introduced me to Kristen Bash - Property Manager with Fresno Management Company. Kristen took over managing the 90 units at the end of November, 2019 and by the end of December, 2019, the worst time of the year to rent, had all the units rented with a waiting list.Kristen continues to follow through immediatly with everything even with COVID-19 company required restrictions with shelter in place.Kristen is backed up with over a dozen other personal to handle all property management needs.
With Fresno Management company it was a delight to rent from them. The agents were always friendly and kind. If I had any questions they were prompt in getting back to me with an answer. My time with them would have been longer but the was a passing in my family. Wendy(one of the agents) heard of the news and sent her condolences and a feel better card. They are truely a great company.
Can’t speak enough about how excellent the staff is here. Professional, friendly, a pleasure to work with. Will definitely recommend to friends and family!
I’ve been working with Kristen and she is great she has helped me I am very pleased with my home. Thank you Fresno Management I will definitely recommend you to my family and friends.
You wont get cleanup deposit. You wont get reimbursed for paying for cleanup and repairs. Poor service, I wish I could leave -1 stars. First off, they never answer their phone calls. We rented out a property of ours with them for over 3 years. They never did inspections for the house but charged us for it. They charged us over $300 to mow the lawn before the tenants moved in, even though it wasnt even overgrown. We had the home cleaned when we moved out, painted and all. Now a little over 3 years later the tenants moved out and the place is FILTHY. They left piles of carpet and mattresses and piles of trash everywhere inside and outside, the grass is over a foot tall and they are not paying to have it cut. They gave us an estimate of almost $3,000 in repairs and have not paid us for any of the repairs and cleanup that we paid for out of pocket.
This is legit and very professional agency. All their employees from management to maintenance treat you with respect and are prompt with responses to any issue with rental properties. Ive rented from them for past 5 plus years at one property and now moved and downsized to another one. Great job to all employees and thank you all for your patience and time for me and my family. You are the BEST!!
I been Dealing with FMC for many years as they manage many properties for me and I went through other management before them and they are the best everyone is so profesional and so dedicated to their work .I like the fact that they are very organized and every Departement can take care of any issues very effeciently their repairs Dept is Phenomenal Kendra is great in getting the best quotes from vendors and always looks for the owner best interest I can not ask for better in a management company.
I have been renting with Fresno Management Company for a couple of years and it has been a great experience to rent from them. Whenever I have questions or repairs that need to get done I receive prompt service and never have any troubles. I would recommend anyone to rent from them, they are really friendly and truly care about their tenants
They just took over management of the place I rent. Oh boy, they are terrible!!!! I actually had to GO TO the office to get a response from them for setting up the payment application. Then they brought in some really terrible construction workers that knocked the stuff off our walls! They cancelled the yard maintenance company right before the summer! AND raised the rent that same month. So my nice place looks terrible AND is more expensive. Idiots.
Horrible!!! If I could give ZERO stars I would! This company is garbage! I put in maintenance request well over a month ago and still have not gotten fixed! The old company had someone call me within a couple of days to make necessary repairs. Its like that have only 1 person that does everything. Not to mention our laundry room has been down for MONTHS! UGH!
I must say what nice professionals they have ! They truly are God sent ! They have helped me in so many ways ! I want to personally thank Mr Ron and his Co workers for working so hard for my children and myself into getting a home ! Im so very greatful to you all and will pass on to others if they are having a hard time finding a home, That Fresno Management is the one to call ! They will do anything on their power to make it happen. Thank you so much ! Ron youre simply the best ! Youre our hero !
I loved the service Fresno management company provides. The property supervisor Sam is the best, she always answers my calls and try to help and her smile is very welcoming. Great company! They need more people like Sam...
I just wanted to say how grateful I am for the employees of this company. A few days ago my water heater went you and my family and I didnt have the ability to take a hot shower. I called, and the manager, Christina, had it fixed within the hour!!! She has always been so professional and quick to help with any needs. Ive heard many horror stories about management that does not take care of tenants needs, but this is never the case with this company. I would highly recommend using this company for any rental needs.
Fresno Property Management Company has managed 5 of my units over the past 5 years. I have been very pleased with the service I receive from FPMC. They are quick to handle any issues with my tenants and units. They have a great team that is available to answer all my questions. When property conditions or issues arise they handle it with their preferred team of handyman and contractors. I get detailed reports monthly on expenses and revenue. I prefer FPMC for my property management company!
I have been renting with Fresno Management for a while and I have been content with their prompt service. Although no one is perfect, if there has been an issue someone is there to help me. I appreciate that.
THIS COMPANY BLATANTLY LIED TO US. Went on a tour at 3pm yesterday (was scheduled for 2:30 but agent was late. He also arrived on his phone, not even introducing himself. ) After viewing & loving the place we asked about applying & if anyone else had applied. The agent (a male, I think named Ron) had told us that we would be the first to apply, with that info we made sure to be the first people to go in this morning (around 9:10) only to be told that not only were we NOT the first to apply but THE APARTMENT HAD ALREADY BEEN RENTED AND THEY HAD BEEN APPROVED YESTERDAY. Im not sure if there was a SEVERE miscommunication but it seems to me that we were on a tour & being lied to while another person was being approved for this apartment. Now were out $70 for a money order that was supposed to be used for our application fee. Terrible business practices.
I recently rented a property from Fresno Management Co. and was very pleased with their level of professionalism, and attentiveness in helping me find the perfect home. Ive dealt with other companies before that I wasnt fond of, but this company really made the whole process refreshingly easy. Id recommend them to any of my friends or family.
Best management company in Fresno!!! The staff was a pleasure to work with and the maintenance requests were always addressed in a timely manner. I would recommend them to any one looking to rent a place!
I was a resident at Fresno management company for 2 years. My experience was nothing but great. My manager Christina was always prompt in returning my calls and assisting with all my needs. I would highly recommend this company.
I am a current resident extremely happy with FMC. The staff is very friendly and very efficient. They offer very convenient ways to pay your rent, if you have any maintenance issues they are handled in a very timely manner. They offer several units convently located throughout Fresno and Clovis. If you are looking to rent check out them out. You will love them.
Very UNPROFESSIONAL, UNEXPERIENCED & they DONT answer any kind of messages whether its online or over the phone. I wouldnt reccommend this management company to anyone thats looking for a mgmt. Company to manage their property.
They didnt have the respect to call me and let me know why my schedule showing was cancelled. I had an appointment for Monday and they canceledvia text without an explanation and when I contacted them through email to see why there was no response. They at least could of had respect for me and at least gave me a reason for the showing to be cancelled. I feel its very unprofessional to treat your future clients like this without giving a reason. (found out through Trulia they took it off market instead of hearing from an employee of this establishment) I would hope this company learns some people skills and have respect to at least give a reason for a showing being cancelled and not just send a text without explanations. I had to make sure and schedule my lunch time for the time of the viewing and all I got was a text without an explanation. This company should really take in consideration of the changes or sacrifices future clients have to do so they can view the home.
This company cant even answer their phones. You have to continually call to get someone on the phone. Their communication skills need help as well. They do not contact you on a timely manner about your rental application. The staff is friendly once you get them on the phone though.
We have been renting a property for 4 years through FMC. The experience has been very positive. The whole FMC team have been extremely prompt, friendly, and helpful. The online system to file a maintenance request and pay rent is really convenient. We are very happy to be renting a property through them!
Fresno PMC gave our personal info to a PG&E subcontractor to get us to sign up for a program we dont qualify for in order to get free upgrades to the apartment building. The subcontractor harassed us for days, so I was sure it was a scam. However, upon calling up Fresno PMC, they confirmed it was legitimate and their staff also pressured us into joining this program. I explained MANY times that PG&E directly told me I didnt qualify for the program. Instead of accepting that, I basically got a threat that the owners would hear about me being difficult.
Ron never answers his cell, Jacob never shows up to the property viewing and doesnt contact you; just terrible agents. The women at the front are no better. Fresno PMC has a serious communication issues.
Pros: They never check on our apartment. When they do, its to perform a smoke detector check & they send a third party in (last dude wore flip flops & a T-shirt).Cons: You have to pull teeth to get items fixed. It took them a month to replace my stove after move in because it would not heat up at all. They wouldnt perform simple work orders like give me a screen for my second story window (violation of building code). You have to harass them if you want to get in contact with them. Half the time they wont answer their phones, will not return phone calls, etc.Overall, not a bad company just seem to be incredibly lazy & unprofessional.
I love this company. I been renting for 5 years for them. They are very niece. And helpful
Got the apartment i need in the location and size i need. The rent is affordable and is better than most apartment complexes in the area. I recommend them if you planning to live in the Fresno area or nearby.
This company double charge me and never refund when requested. Management is terrible. No common sense and extremely difficult to speak to. Also, I set up auto payment for almost one year now and all the sudden they charge a late fee for unknown reason. Ive been holding back with rating on this company, but they finally disgusted me.
I love them they are very down to earth and understanding I love all of them I have nothing but good things to say about them best management company in the world
Fresno management company is amazing Ive been with 5 years. Everyone there is amazing.
Great customer service, got a great place by the mall and the maintenance is on point! I defiantly recommend.
By far the worst experience ever, poor job of getting things fixed, after I moved out I left my apartment super clean and they still charged me for lots items and cleaning services so I didnt get anything back from my deposit and I was charged 74 dollars
I had contacted the company a few times before I actually worked with them. Each time even though I had not completed a lease, they were very helpful no matter what. Finally it came time to where I needed a place. It was an extremely urgent situation and they understood that & took care and held urgency in my matter. I now am in my new place & Im super thankful for this management company. These ladies truly care about your happiness and wellbeing and if there is something that is a feasible option then they will definitely accommodate. I refer all my friends and family here. This company is amazing & Im thankful I found them!!!
Ive made 6 work order requests forst controll and they have ignored ever one of them. But send a maintenance man out on saturday to check the bateries on the smoke detectors...smh.i have been a tenant for over 8 years and havent been late on not even 1 months rent...but they fail to give me a notice when ever they do decide to come and do some bogus repairs..
They are great at sending out notices about what your yard should look like but horrible at protecting homeowners and their property from negligent renters. Research their HOA. They also never return calls.
I like the way they do business thanks guys.I really dig my property manager Wendy you rock Christina was my old manager she was awesome I been renting since 2012 I been with them since
Best management company in town!! Great response team, available 24/7 I highly recommend using FMC love everyone!
Fresno Management Co. supervises Westwood HOA since 2017. I have to give credit to Sam, Property Supervisor, as she is always responsive to my complaints and concerns. She makes herself accessible. Both her and the owner are sure to attend our quarterly meetings. When I go to make a HOA payment they are always friendly and courteous. I give them a 4-star because I wish they had an online portal that I could pay my HOA fees to rather than having to come in or mail the payment. Other than that, they are good at what they do!
I AM VERY PLEASED WITH MY EXPERINCE THROUGH FMC.THEY HAVE HAD GREAT CUSTOMER SERVICE TO ASSIST ME.ANYTIME I EVER NEEDED ANY MAINTENCE ASSISTANCE THEY HAVE ALWAYS COMPLETED IT IN A TIMELY MATTER. THERE DEFINETLY A PROPERTY MANAGEMENT I WOULD HIGHLY RECOMMEND.
I been renting with this company for about almost 2 yearsgreat service my work orders they get done fast and easywhat I love the most is that I dont to go and buy a money order I pay online thats a sweet tool thank you guys keep up the good work
They didnt have any 3 bedrooms available in the area I was looking. I wouldnt have minded using them if they had any available because they had great rental prices.
Look at the recent reviews... dont use this this company. Youre welcome
This is most unprofessional place Ive ever stepped foot in. The woman at the front desk was giving false information about a home I was looking at, the woman in the left office was giving rude looks and wouldnt take the man behind me. she was too busy eating to assist a potential buyer.
This place is the definition of TRASH.TRASH listingsTRASH customer serviceTRASH EmployeesFresno PMC is a joke! The ladies at the front are rude and dont know what theyre talking about. Please dont waste your time, they obviously can care less about it.
Scheduled a viewing last week and now today when I try to call to confirm the viewing they just hang up on me. Called the office number and no one is there. Thanks
Not Sure Of The Mix Reviews, Ive Always Had Great Experience With FMC.
Had an amazing experience great costumer service
I would never use these people again. Their customer service is poor and very unprofessional.
Its very nice 👍😉
Very helpful .
Horrible! Do not return calls. Good luck if you choose this company.
If I could give this place a negative-star rating, I would. Ive been calling this company all last week and all day today, and no answer! I even left voicemails and emails and no answer! DO NOT USE THIS COMPANY!!
Was looking to have them manage my property. Could not get through thier phone system to talk to any real person. Resulted in calling several extentions and the operator just to get voice mail. Wow no thank you!!!!
Dont bother using this Property Management Company, unless youre looking to be disappointed and ripped off. ugh! Never again.