user
Gianni Fine Jewelers
The Palatine Building, 7455 N Fresno St #101, Fresno, CA 93720, United States
Appearance
Gianni Fine Jewelers

Comments
Jo
Review №1

NEVER GO TO OR CONTACT THIS BUSINESS!!I had a NIGHTMARE of an experience.Sonya is UNPARDONABLE.The day before Thanksgiving I actually spoke to a pleasant individual who pledged to look into fulfilling a certain request I had made.I was looking to buy a material for a science project. Although I preferred a small amount of material like a wire of it or something I was willing to buy an earring, necklace, ring, or whatever for of jewelry had that specific material. I NEVER got a returned call so I contacted the business the day after thanksgiving and spoke to a different female who wouldnt let me speak to the female who was more familiar with my request.Im assuming the female I spoke with was Sonya because she claimed to be the head honcho and didnt identify herself.She had the patience of a three year old and wouldnt listen to a word I was stating and kept saying my request was unusual and we are in unusual times and what not.After trying to make her understand exactly what I was looking for I asked if she was even understanding what I was saying because she kept talking over me she claimed she did understanding me but said she felt I should go to a collectible shop instead but then I asked if she just sold any sort of the material I needed in a general sense she said she had never been asked that — I’m like most people ask for a specific kind of jewelry (E.G gold, silver, platinum..)she then offered for meto come in to discuss further. I told her I would just like to know if she could let me know if they had the material or not it was back and forth back and forth she then referred to me by my last name which I never gave Im assuming she looked at the caller ID --she was trying to give the impressionof I know who you are. I then obliged to go ahead and come in and she claimed she changed her mind. She asked during the call if Iwas a customer and I was like well Im trying to become a customer but youre not listening to me. I explained maybe we just got off on the wrong foot as the other lady I talked to before understood my situation better she responded that she couldn’t help me and terminated the call on me.The behavior of this woman was INEXCUSABLE.The day after Thanksgiving and during a worldwide Pandemic!?Give me a BREAK!

Gi
Review №2

The finest jewelry in a beautiful store with an amazing and personal shopping experience.

an
Review №3

The superb customer service and the unending class and elegance that you experience from beginning to end

Information
31 Photos
3 Comments
3.7 Rating
  • Address:The Palatine Building, 7455 N Fresno St #101, Fresno, CA 93720, United States
  • Site:http://giannijewelry.com/
  • Phone:+1 559-432-0600
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jewelry designer
  • Jeweler
  • Jewelry store
Working hours
  • Monday:11am–6pm
  • Tuesday:11am–6pm
  • Wednesday:11am–6pm
  • Thursday:11am–6pm
  • Friday:11am–5pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations