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Herndon Auto Services
380 W Herndon Ave, Fresno, CA 93650, United States
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Herndon Auto Services

Comments
Cr
Review №1

Excellent quality service and work. I took my 1984 Mercedes 300D for a miriade of things that needed to be fixed and they did an excellent job.

Qu
Review №2

The worst. Have haD my car for over 2 months... tried to give it back with check engine light and auto suspension automatic light on. My car is still there! Horrible liard.

Ge
Review №3

Took 6 days for a diagnostic just to say he cant fix it. Left the shop with MORE noise than I took it with. I wouldnt go back if it was free. Someone I know got a noise taken care of AFTER the FULL diagnostic showed what it was. When she went back for her car the noise was gone but now had a different one to which they said, oh you had 2 different noises we only fixed the one you said you wanted removed like if theres some noises we would rather have over others..?? Plus why didnt they mention everything the diagnostic showed? If I could give 0 stars this would be the first place to get them

Wa
Review №4

They have been taking care of my fathers CLS 550 for years now and always do a great job!! Cheers!

Au
Review №5

Everyone from the front desk folks to the mechanics are professional, kind, and willing to go above and beyond to help customers out. I highly recommend this shop.

He
Review №6

I needed service B on my 2017 E Class. Thought I would save a couple bucks and go here instead of visiting the dealership as usual but The bitterness of poor quality remains long after the sweetness of a low price is forgotten. Called and asked if they had any courtesy cars or a shuttle and they said yes. When I arrive they had neither and dropped me home in my own car. But it gets worse, I pick up my car and drive it home to Clovis and notice they havent even cleared the Service B notification from the car. On top of that the car wasnt even washed..COME ON at least GET THAT RIGHT!! So the next day a busy medical professional drove all the way back from the other side of Clovis to get the notification cleared. I asked the owner that for my inconvenience of having to drive back if there was a small gesture of customer service he could give. He said no that he had plenty of customers. He could have made a first time customer into a long time customer who would additionally referred more friends to this place but lost that privilege due not only to the mediocre job by his employees but additionally by his attitude when given the opportunity to rectify the issue. DO NOT COME HERE, I sure will not and will spend the extra money to get it fixed the first time at the dealership because time is money and this dealership does not value your or my time.

Em
Review №7

First time here and i love it! Top notch services. The process was seamless, quick and I was lucky enough to get a ride to work from the owner well they worked on my car. I will def be back! Thank you Herndon Auto Services

Be
Review №8

Just moved to the the area and was looking for a place to bring my car. This shop I would Highly Recommend. The Customer Service here is outstanding everyone has been so friendly and helpful and the prices you cant beat. Those of you that drive Mercedes Benz beware of taking your car to the dealership they will loosen screws over fill your oil what ever it takes to keep you coming back. I know first hand Walnut Creek Mercedes Benz dealership did a number on me so beware out there. Herndon Auto Specialist do a Excellent Job on Mercedes and there Prices are Excellent you cant beat the Service HERE. GOD BLESS THE NUMBER ONE SHOP.

El
Review №9

Brought them my vehicle on 9/18/19 for a transmission service and oil change. On 9/20/19 on the 99 SB about an hour into my drive to LA im near Tulare and the gasket blows and transmission fluid and oil pour out onto the highway. $270 to get it towed back to the shop which is closed on weekends. Its still sitting out there as i type this on 9/21/19 in the morning. Cant make this up. I have pictures and videos to prove. You may want to avoid this place AT ALL COSTS.Update: upon opening that Monday they fixed the issue free a charge and offered me a credit toward repairs in the amount of the tow. I decided against re-frequenting that place though.

Mi
Review №10

Not a real ethical organization! Took my car for repairs and got it back with more problems than when I took it in. I asked them to look for their possible mistake and they refused unless I paid them more money. They do not stand by their work

pa
Review №11

Great people to work with. Very good knowledge and service

Da
Review №12

Friendly staff. A little expensive. Best to schedule appointments a week in advance.

Da
Review №13

I always take my Mercedes here. So much cheaper than Mercedes of Fresno ....

Fe
Review №14

Very bad experience. Mechanic very sloppy. It looked like a little kid worked on my car. There were missing lots of screws, bolts. He did an oil change and broke the filter cap and left it lose. Never going back and I dont recommend it to anyone.

No
Review №15

Friendly service, quick not overpriced.

I
Review №16

Professional, Efficient Mechanic Service with Fair Pricing.

ry
Review №17

Excellent service and perfect job on repairing vehicles.

Jo
Review №18

Great service

Lu
Review №19

Honestly the worst mechanic shop Ive ever been to. What should have taken a few days turned into 6 weeks! Also paid almost double of the dealership price. Complete nightmare...

El
Review №20

Honest and reliable prices.

Al
Review №21

Always good services

Fr
Review №22

Experience worth it.

Ga
Review №23

Great fast service. Wonderful staff.

Li
Review №24

I went to change a couple of tires, super friendly staff, very good prices. Excellent and fast service !! I totally recommend it !!

Information
1 Photos
24 Comments
3.9 Rating
  • Address:380 W Herndon Ave, Fresno, CA 93650, United States
  • Site:http://herndonautoservice.com/
  • Phone:+1 559-431-3556
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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