Was so good my car looks like new thanks guys for tha good job..

No one ever likes to have to go through vehicle repairs, especially when its not your own fault for it happening. Was very fortunate that my insurance was accepted by this establishment. This was actually my first time ever filing a claim through my insurance and the whole process was done seamlessly. The staff at Fremont Collision Center were very friendly and attentive to my needs. My car was there for a total of 7 days and each day they gave me updates on the status of the vehicle. What was being ordered, what was done that day, and what they were waiting to get done. This ordeal couldve been a lot worse but because of the professionalism and quick turn around of my repairs what was a bad situation didnt turn out to be much of a problem at all.

My Mazda had scratches and dent and was covered under Geico. The way Fremont Collision Center (FCC) and Geico coordinated was amazing. It was my first time dealing with auto insurance related repairs and it could not have been made simpler by FCC. The staff was always helpful, cooperative, and prompt with communication.They provide constant updates on the status of your car via texts and seemed genuine about costs and services.I will make it my to-go car detailing shop and would definitely recommend.

I brought my car here, to replace the catalytic converter that was stolen. Very good job, done on a timely manner once they received the replacement part. Very good customer support as well.

Beautiful shop. Very professional. Nice operation

Went through them via insurance for body repair. They did a decent job, but the craziest thing is, for a car repair shop, they sure have a lot of people that cant drive stick. I had a dash cam and whoever was trying to move my car literally stalled 9 times on my cam, it was pretty painful to watch the employee trying to learn stick in my car. I can understand millennials or non-car people not being able to drive stick, but car mechanics? Maybe next time, get someone that knows how to drive stick to move the car around. I do not recommend anyone with lightweight flywheels bringing their cars in here. Do yourself a favor and prevent a lose-lose situation of having to deal with the shops liability for a broken clutch and not having a ride.

My car took a day longer than originally estimated, but I was impressed by the customer service and repair quality. Staff was very helpful, professional, knowledgeable, and efficient. The photos and repairs were very thorough. Drop-off and pick-up were both quick and easy.

Catalytic Converter stolen while parked in Fremont, Insurance company had it towed to Fremont Collision Center who were professional, friendly, informative, helped walk me through every step and even washed and vacuumed it for me! They made a very unfortunate situation the best it could be. Thank you

I couldn’t be any happier. I crashed my brand new car and they got it fix as if nothing had happened. They have also arranged our rental while the vehicle is being fixed. Really zero hassle. the Maiza the girl in front has excellent customer service as well. They deserve every praise!!!

Please avoid with a large problem/big accidents - It took them more than a month to fix the car after a large auto collusion although they said it will take two weeks. Once I received it the A/C did not work, and I needed to bring the car a week later. Two months later the new car stopped working because they forgot to fix one of the part and put me and my family at risk.

Mismatched silver paint for rear side damage, returned car with plastic molding not attached but found in the trunk. When brought back in, plastic not aligned straight.On rear side quarter panel, where it should be a flat face, bubbled gloss. On a part that wasnt even damaged protective clear plastic film was removed and not reapplied.I brought my vehicle here due to the geico insurance.Customer service was provided.Please understand that i had to drive 30 minutes to get here and back from my home some what a hassle just to have them fix little things that were over looked and missed. I expected my car to be returned in a condition that it was before accident or better, recieved car as it is noticeable it has been in an accident and an attempt to repair was tried.

I like the job it’s amazing

We had our car fixed recently. Wonderful customer service by Ms Meizel. No hassle. They deal directly with the insurance. Fast service .They paid attention to every small detail and delivered the car sooner than the expected time. They follow all the COVID-19 precautions, and after completing the repair our car got sanitized. They update the progress frequently.

Great professional service. Kept me informed throughout the process. Took care of the paperwork with insurance company. Workmanship was of superior quality with attention to detail. Highly recommend

Used 3rd party part for replacement (front bumper) and the paint job did not match. They repainted the bumper and said it would take a day to do.Still did not match well. Repainted 2nd time slightly better but not great. Greeting from staff was below average. Working with the geico representative was above average.

I had a very good experience at the shop. The hop worked directly with my insurance company for the claim & all I had to pay was deductible. When I dropped the car, it was w/o any hassle. The best part was they updated me the status of the car every 2 days and informed me as soon as I was done. They detailed my car at the end w/o any additional cost.I would recommend the shop to everyone.

I only had my Tundra for 3 weeks before it was hit from behind. The right corner of the bumper was bent, but no body parts were dented.The other partys insurance recommended Fremont Collision Center. When I arrived for my drop off appointment, they had my rental truck waiting and insurance adjuster present, both at the same location.Throughout the repair process, Fremont Collision Center kept me informed of status. The repair was completed in time promised. Quality of repair is excellent. Color matched perfectly and all parts aligned properly. Blind Spot Sensor and Rear Cross Traffic Detection working as did previously. Excellent customer service also. No waiting for drop-off or pick-up. Nice job Fremont Collision Center!

Very satisfied with the work done, customer service, and ease of the rental car process. Email update is really helpful. Would highly recommend to anyone!

The Manager there confused my adjuster stating no damage to my vandalized vehicle NEVER TRUST this place to be HONEST I may take it to small claims court

Good

My car got damaged while I was parking. Geico recommended me this auto-body shop. I got the work done. It took them a week. They regularly updated me as the progress was made. I liked it overall. No complaints. It has been around 3 weeks since I got my car back.

My car had met with an accident and Fremont Collision center was recommended by Geico. They fixed it with high quality and on time as promised with periodically updating the status.If you are looking for a reliable team to get the job done without any hassle then I would highly recommend Fremont Collision Center.Great customer service!! Wonderful people to work with.

Awesome experience with Fremont Collision Center. My Honda Odyssey was rear ended landing up in the body shop for 1 month. They constantly kept me updated about the progress. They even took care of a few additional car rental days as it was going over my max limit. Super impressed with their service!

Fremont Collision Center is the place I will always bring my vehicles to be repaired. I was in a wreck that but a good size dent in the side of my Ford F150. They are so professional. They went through the entire process with me. They checked for everything. They gave me an estimate and an expected due date. They sent progress reports everyday. They stayed within budget and got my truck done early. It looks brand new!!!! It actually looks better because they detailed my truck when they were done. They have a wonderful friendly staff and a great service. Definitely use them.

Fremont Collision Center deserves a 5 star review. I had the unfortunate circumstance in which I was in need of their services which I found their services excellent. The completed work was perfect and customer service ranks best all around. Thanks Fremont Collision Center for making a tedious task, EASY . The dedication to good service is duly noted. Thanks Robin T.

When my car was hit from the back, the bumper is totally damaged, and Fremont Collision Center fix it completely and make it looks like brand new and I really appreciate their work. Besides, they also deep clean the car, even the tire.Highly recommend!

I had brought my Hyundai Elantra car to this collision center since this is the closest place to my residence and this place is really amazing to get your car served. They have replaced my car hood with a new one, cleaned the car with absolute perfection (interior in detail). The car now looks like brand new. While picking up the car, I have requested Fernando to help me clean an old scratch marks on the car and he was very supportive. He fixed the scratch in minutes with his technician and the people are very friendly. I would highly recommend such people or collision centers. Fernando you are amazing and it was wonderful to see such place here in Fremont.

In the past 25 years I have been in California, I want to say Fremont Collision is the best shop we have dealt with for our repair work. I have had a Mercedes Benz and Toyota Camry put back to production specification. Also, the staff have been totally awesome. Their partnership with Geico is fantastic. No issues to report but just praises!!Keep up the great work!Thanks! -- Aman C.

I came here to get my car fixed after a guy hit my car. They were very systematic and gave timely updates. Enterprise rental was onsite which saved a lot of time!

I have repaired two times for both of my car. I found this place through geico. No hiccups. They are very professional. I like the quality of work. I highly recommend.They estimated 1 month of work but they finished within 10 days. Great place to repair any body works. Thank you guys.

Received a great service and on time delivery. I had to replace a bumper and repaint few parts. Perfectly done

My vehicle was hit by another vehicle in the parking lot. GEICO referred me to Fremont Collision Center which is close to where I live. They are pretty good at repairing auto body. I had a tent in front bumper of my car, they have removed other scratches as well, as part of the repair. I highly recommend them for body work.

Fremont Collision Center fixed my car on time. Two of my doors needed to be replaced and some of the car frame needed repairs. My car came back looking like new and I am happy.

Fremont Collision Center has an excellent customer service. Twice already have I experienced dealing with them and both had satisfactory results. I signed up to receive text updates and they messaged me with updates everyday.

Great place and comfortable atmosphere. Very very helpful though the whole process. Im from TX and was recently relocated in OKC, so i was hesitant at first but after seeing their craftsmanship when they completed the work on my vehicle i would recomend this place to others.

Fremont Collision Center did an excellent job repairing my 2013 Ford Taurus after it had sustained substantial front end damage during a collision with a large animal on the freeway. From start to finish the process was smooth and the entire staff that I dealt with were friendly, informative, and professional. I will definitely recommend them to friends and family should the need arise in the future.

Thank you Jordan for being so helpful every step of the way with my repairs. Thank you Caleya for being so kind and helpful as well. I highly recommend this shop they went above and beyond. I live in Oakland but will drive to Fremont for any future repairs I need to get service at this shop! Thank you!

Highly recommended !!Had my Honda rear end bumper replacement on other partys insurance whow did the damage & these guys did a neat job in a quick time with regular updates about the status of the car each day.Also having a rental car person sitting in their office helps in getting the rental car easily.

Very good service and quality on time! I like the onsite rental vehicle pickup/drop off. Also the friendly updates on status of my vehicle coming directly to my phone was a best thing Ive seen compared to other service centers.

Call there before choosing this place for work done. Geico inspector was also there to give quote. Decided to go with them. Call n ask questions. Dropped off vehicle and she said it was going to be 3 days. It ended up being 3 weeks. All I heard was excuses every week I called. They had already took apart the car. They had to order parts. The second week I called. I told her it was taking too long to just put the car back together. She said the part will be in tomorrow and she will call me the next day to let me know how much longer. No calls. I had to call and now I’m on hold.......Now they are saying another week....She is the only receptionist there. Poor timing, unorganized. Promising and not delivering. That not ok!

I had minor collision and my insurance Geico referred me to this center based on my location. FCC has done splendid job fixing my car. The staff is very courteous and professional. I loved their frequent text updates. I definitely recommend FCC.

This is my first experience with FCC, overall process was very good and smooth. The work is very good and they keep you informed about the progress work by text and calls. Kelia was very good in receiving customers.

My daughter doing a parallel parking, she touch the front car and get the driver side fender pushed in . I asked around, Almost Everything Auto Body&Paint want $1,800 to fix it, just pull it asked for $480. Pan American want to do full repair and paint. I came to Fremont Collision, I told him I just want that front fender to pull out a little so it will fit on the bumper. He drove the car to the shop and came back in 5 min. Done. They didnt even charge me for anything. They know what they are doing. I highly recommend them for any body work. Nice people, generous.

Awesome customer service. I was so worried about my car being damaged due to an accident. The folks over in Fremont collision center made sure that I am relaxed for start and took good care of my car in a very professional manner. the best part is that they delivered my car 3 days in advance which was super awesome. Highly recommend Fremont collision center to anyone who has a damaged car.

My car was hit by someone in the parking lot. Got a big scratch and dent. FCC provided me great service with no hassles. Kept me up to date with details and day to day status about reparir. Got my car back in great shape and on time and they made sure to meet the timeline. Highly recommend this place.

Great customer service, Work was perfectly done with wonderful finish. GREAT Job! Pictures were uploaded on the site to review what was done! Its awesome that everything is in one place -- GEICO, car rental and repair.

Great bodyshop. Removed one star because they messed up connectors during the assembly. Had to go to the dealership for fixing.

I would like to recommend Fremont Collision.I had a hit and run and they did everything they could to make sure my car was properly fixed.Fernando the Manager was professional and extremely helpful.

Everyone here was amazing frombeginning to end! I wouldn’t recommend to take your car any where else, they are efficient and amazing!

Dirty and unorganized place of business. They have a Geico office inside the place of business and dont even know how to contact them or take a car title properly.

My wife Doreen had an accident with her truck. Her insurance company told her to take the vehicle to Fremont Collision Center because they are the company her insurance deals with. She told me the experience she had there was awesome. The staff was very nice and easy going. The in house rental agency got her into the rental and was able to get back to work in minutes. They kept her informed of the progress via emails and phone calls. When her truck was done, she went there to pick it up and was amazed at the quality of their work. Thank you FCC for the way you cared for my wife and her truck. You are truly experts in your field.If anyone has any auto body issues, THIS IS THE PLACE TO BE. Thank you again for everything.

Over all they did a okay job fixing my Prius primes front bumper, side panel and underskirt. Fernando was in communication with me via text the whole time and finished 2 days before estimate. I had one major issue, they finished and gave me the car but a week later I noticed they left a few parts loose and hanging. I am upset that I had to figure this our and take the car back, I waited an hour and they did fix it which I appreciate. I also have 2 minor issues, they did cause minor scratches at the areas of repair and Geico&repair shop dont seem to communicate well with one another.

Very prompt and professional services. kept me updated on daily basis on the repairs. Got my van done a day before than planned. Will recommend them for others.

This is solely regarding poor and unprofessional communication by Fernando at Fremont Collision Center. No services were performed.TLDR; Two months of being given the runaround, never following-up like he stated he would, always sounded annoyed when I finally get through to him, and just lack of professionalism. At the end of it all, Fernando had passed me off to another body shop and lied to me regarding who they were and the service. The other body shop was also unaware of what was exactly happening thanks to Fernando never responding to them after they gave him the information he requested.Whole story: I was referred to Fremont Collision Center by Geico because I had moved far away from the original body shop who performed the back bumper work. There was a crack in the bumper (didnt get hit by car, just noticed one day) and I needed it accessed to see if it would be covered by the Geico warranty. I came into Fremont Collision Center one evening. Fernando helped me, took my information, took photos and stated he would speak to the Geico adjuster tomorrow and call me back within 1-2 days with an update. Two weeks go by, nothing. I called back and he told me that he still needs to speak with the Geico adjuster but explained some processes that also needs to be done, etc. Also stated hell call me back by end of the day. His tone made me think that he completely forgot to ask to begin with. Annoyed but I assumed theyve been busy. No follow-up at the end of the day. Another week go by, still no follow-up. I called three times that week and every single time, he wasnt there and the employee I spoke with took down my number, claimed theyll have Fernando follow-up but he never did. Another week later, I finally get through to him and he informed me that theyre waiting for another body shop that could fix the bumper and I asked why that process but he just stated it was how things are done. Okay... Two more weeks go by, Im pretty fed up by this point but still trying to be patience, I get through after a couple more days of calling and false promises of follow-up. Fernando tells me that, Fremont Cooks Collision was suppose to follow-up with you and take care of the bumper. I asked him why he never told me about this and when was this all decided as he hasnt updated me from two weeks ago. He told me to call them and ask, gave me the number of their regional manager and hangs up. Im pretty furious at the end of this call. Fremont Cooks Collision is not part of the Geicos service system. I called the number that was provided by Fernando and the regional manager told me that he does not work at the Fremont Cooks Collision, but for the Concord one, which is the original body shop I got the work done at. WTF. I didnt go back to them originally because I live an hour away now. The regional manager was nice, informed me that Fernando did contact them, they gave him the information he requested, but he never followed up with them after that.

I had a great experience here. My vehicle was vandalized by someone kicking and or punching all down the drivers side. So basically all the panels on that side needed replacing. Not only did they have a rental agent available to set me up the day of my appointment but they kept me abreast of all updates during the work on my car. They also fully detailed the vehicle prior to me picking it up. I wouldnt go anywhere else for body work. Its like having a brand new car!!! Thank you Fremont Collision!!!

Great Place! I have GEICO insurance, and this was one place to get my car fixed from a rear end collosion. From the minute I walked in.. to the texting of every phase of the repairs( which I loved and was asked if I wanted it) to the picking up of my beautiful washed car!!It was awesome... it was quick, they don’t mess around, and know your time is precious..I’d recommend this place.. everyone was professional... thanks guys!!!

Seamless experience

My daughter was hit in the right rear by someone who had Geico, and they sent her to Fremont Collision Center for this $8454.91 guaranteed repair 11 months ago. I had my doubts about the work when they ordered the 1 wrong replacement tire (Ultra High Performance All-Season vs Max Performance Summer, which they charged me $265.48 and I ended up replacing a month later), had uneven gaps (left vs right to body) on the bumper cover, and ruined (severe swirl marks, which I had to pay a detail shop to fix) supposedly newly painted parts. Two weeks ago, someone rear-ended my daughter, which resulted in minor damage ($1228.49 repair estimate). AAA sent her Cooks Collision, Inc for the repairs. She just got a message from Cooks, with pictures, of parts that were repaired incorrectly from the previous accident. Now, it is going to cost me another $386.69 to fix the work Fremont Collision Center was already paid to fix. I would NOT recommend Fremont Collision Center for any work, even if guaranteed.

BEWARE ! Do not go here (I wish there was 0 star option)! Do you want less than mediocre service and your car damaged and needing more repair? Then this is the place for you. Im still trying to get my car fixed after horrible work theyve done. Im also having the hardest time trying to get them to pay for the damage they caused even when there is visible evidence of what they did. Learn from my lesson, do not take your car here, even if Geico guaranteed shop.

Super convenient process with fast service. Rental pick up and drop off was a breeze with on site rental service. The lobby was a 10.

First time there very nice and the service was very good.

I had a repairment through Geico, as a part of the job they were supposed to repair my fender which was slightly deformed, and they actually put this job to the invoice, however they just painted over the scratches and my fender is as bent as it was before. When I pointed that out, they tried to move the light to hide the obvious problem (this is why I give it an extra star), but you can say looking at my car from the front that its not even. And the same story with a rear bumper. Now I have to take it to another shop to actually repair my car and pay out of pocket. Needless to say neither the mechanic shop nor Geico are any concerned about any of my complains.

Dropped off my vehicle last week through geico insurance, they gave me rental car from enterprise after six days i received called from enterprise saying my insurance is not covering rental i have to pay from my pocket, my car was fixed in 2 days collision center or geico adjuster suppose to call and email me after my car was done they did not, i called Jabe sten adjuster and explained all details he said i should check the status of my vehicle after drop off, fremont collision center and geico adjuster both have very bad service, its better get money include rental coverage from insurance and fix vehicle from well known body shop

Taking their own decisions with informing vehicle owner.. making $$. Weird😇

Great job. Got my car back earlier than schedule.

They have my car for repair for more the one week.and they never call me or texme for any upgrade.

I chose fremont collision center through geico auto body express service.Took appointment online through geico and chose this center as its close to my homeLiked following things1.After dropping off the car i got regular updates through sms regarding my cars progress and the estimate for repairing the damages.I chose sms as contact but could have chosen phonecall,email etc2.I was happy with the estimate and felt that they have not overcharged as one of the previous quotes i had got from german auto body shop in san jose had quoted almost 2.5 times the estimate i got from fremont center3.I also chose fremont center as it showed up as one stop shop for dropping off car and taking a rental.Although i was not able to rent a car in the same location i was dropped off to enterprise location from where i could rent a car4.The car was repaired fairly swiftly and was able to get the car back within 4 days and i was happy with the repairs.The car was also returned clean and washed .I was also able to drop off the car in the collision center and it was not required to go back to enterprise to close the accountOverall my experience with fremont collision center was very good

I am giving then a 5. They where honest and own up to their mistake.

The worst service ever.

The best shop in the area

Poor geico service

Good service

Got my 2017 Tesla Model 3 repaired here after a fender bender. The charge port was cracked afterwards and glue had been applied in an attempt to fix the crack. I showed the manager. He said he was not going to admit that his workers has cracked it, but would order the part for me. I never heard back from them again. This was almost four months ago. I do not recommend this shop for service.

Too many different levels of technologyColor accuracy is also very satisfactory

Excellent

Nor how to help them !!!