They did a fantastic job on my body repair. They even got it done earlier than I had expected. Robert went way out of his way to make sure I had my car before the 3 day weekend, he definitely deserves a raise in my eyes. I would recommend all my friends and family to come here if ever in the unfortunate situation of needing car repairs from an accident.
Caliber Collision is so professional and customer oriented. We were so satisfied with their service form the moment we entered the door until the time we received our vehicle back looking better then it did when we dropped it off! What a relief to be in the hands of such good care when tour vehicle needs work done!Thanks so much!~ Melissa and Zachary Flushman
RC and the team at Caliber Collision did a great job repairing my 1997 Honda Civic. My car was a mess after it was stolen then recovered - front bumper damaged, drivers side rear window broken, catalytic converter gone. RC is very communicative and kept me apprised of what was going on with my car throughout the repair process. Their receptionist (cant remember her name) was professional and pleasant in person and on the phone. I highly recommend Caliber Collision.
They have repaired my car twice. I returned to them this time because I was extremely satisfied the first time.
I want to say thank you Gabby and Danny for giving me the best first experience to have my car taken to a body shop. I had a recent accident from the rainy weather. Both helped me with ease and comfort and brought the assurance for me to go through the process. Especially for a sensitive guy like me, they provided the language I needed to help ground myself. I suggest asking for them to help you in any of your future car needs.Also, shout out to the Hertz team that works closely with them to add that extra cherry on top of that ice cream. 🙏🏽
Good customer service they take good care of you also explain to you the process and also deal with your insurance and send all the information to your vehicle also call a rental car please to pick u up if your insurance has car rental.
Bryan did a great job with my car repairs, also very communicative with the whole process. All the staff were friendly, professional & efficient. Definitely recommend!
Everything was so professional. My car looks brand new. Outstanding work.
Caliber Collision is my number 1 go-to auto body shop. Friendly, professional and quality work!
Front desk is very friendly and helpful. Bryant Flores is very professional. I was happy with the service. Car looks as new when I got it back. 10/10.
Danny is awesome. He took great care of my car! Gaby is the front desk receptionist, and she is also amazing!They did a great job repairing my vehicle...Keep up the excellent work!
Caliber Collision, did a fantastic job on my truck, body and paint, the place was extremely clean, Debbie was fantastic at greeting and handling the front end, RC did a fantastic job with his professionalism, he had given me great confidence that the job would be done right, I could see that when he walked the vehicle with me that he was confident his guys would get it done right, fantastic fantastic fantastic job. RC has called me with many updates with swift brisk detail on each phone call, and met the delivery date in a timely manner, I am extremely Happy with caliber collision and would recommend them and use them if ever needed again.“ Thank you caliber collision the best “ !
Danny Chao mentioned he will take care of our car as if it were his own And he did. It looks all new again. Very satisfied.
No one wants to have and accident. The process of contacting your insurance company, getting estimates, paying deductibles... Well my daughter jaf an accident and we selected Caliber Collision to do the repairs. Over the phone Gaby was great! She asked all the questions necessary so when we brought the car, there was littlr to no paperwork to complete. Our Estimator was Bryan Flores, very nice young man thatvwas very thoughtful and thorough in examining the car and letting us know what would be done. He advised us as the car was still driveable, to bring it back when the parts come in and he would get it out as quickly as possible of they found no other issues. They turned ot around in less than a week!Great customer service, caring employees, great work. If you need body work done check out Caliber Collision!
No words...on how disappointed I was with the decision to total my car. I feel they over estatmated my car damage. I kept my car not to total it out and fix it myself for 1000s less. I got the feeling they wanted my car to fix and sale themselves.
I had my catalytic converter stolen while visiting a friend 8 hours from home. Not only did the staff do an excellent job in repairing all the damage. They also treated me as if I was their own mom. They were able to fully repair my vehicle in less then 24 hours. The customer service was unmatched and beyond any expectation.Thank you so much for taking such good care of me and my car!
Very courteous staff. Service Advisor Danny was thorough with his review, helpful in dealing with my insurance, and provided regular updates, and made the experience pleasant. Thank you. Highly recommended.
Wasnt right the first time I picked it up. Also they have poor communication skills
RC was my service advisor/insurance adjuster. Caliber did a great job on my claim repairs and had my vehicle back to me the next day. Thank you Caliber
My service advisor Joe Lopez and the Caliber Collision Center-Fremont Team are amazing! The whole process was very smooth since my vehicle arrived at their facility until delivery day. Joe Lopez had great communication, he explained everything thoroughly and although I was concerned about my vehicle having frame damage he doubled checked it for my piece of mind. I also noticed that my driver seat was not working after the incident. I let Joe Lopez know about it. He immediately contacted AAA and let them know that my seat was not working. He contacted me back and mentioned that AAA would not take care of it. Joe Lopez and Caliber Collision Center – Fremont went out of their way and repaired it at no extra charge! I highly recommend this place! Thank you Joe Lopez and the Caliber Collision Center-Fremont Team for providing me with my vehicle on time!
Wonderful experience, Joe was very professional and the work done was top notch. Would definitely recommend !
I am very satisfied with service, helpful and did an outstanding repair job, and my baby/ car is like new thank you
Great staff and very friendly! Danny kept me updated every step of the way.
Yes they did a great job at matching my paint color which is different then most cars. I will be returning to Caliber Collision to have them paint the rest of my paint.
My whole experience with them from beginning to end was fantastic. They made everything easy during a stressful time. Danny was great at communicating the status of my repairs. They even delivered my car to my job to make it easier on me. I would definitely recommend them.
Prompt service. Good communication. No difficulties or surprises.
Caliber Collision did an excellent job repairing my front end damage. Car looked brand new when they were done and the job was finished much sooner than expected. They finished repairs and had my car ready on the exact date they promised and provided me with status updates the entire time my car was in their care. I will definitely be using them again and recommending them to my friends and family.
Excellent body repair shop!
The personnel at Caliber Collision was outstanding and helpful. Thank you for your great service.
Danny is very professional and great to work with. They did great work on my Prius - on time and great workmanship
Have taken my car here twice, wouldn’t take it anywhere else. Here I can expect my car to be repaired and cared for on a timely basis and can expect kindness from staff on return
Terrie is amazing. The GM is super friendly. Even though my insurance company screwed up everything, Caliber stepped up and made the experience awesome! Kudos to this team!
Danny, the service manager, was very nice, very patient, very knowledgeable, very helpful and very professional. This was my 2nd time to take the same car to this shop. Very happy and I will definitely recommend this place to whomever needs the service.
Caliber Collision are very professional and kept me informed regularly on the status of my vehicle. Thank you, Caliber Collision.
Great customer service. Communication was awesome and the place was clean. Social Distancing was practiced and I felt safe
Very friendly and professional. Great work and completed on-time. Will definitely recommend 👌
Came in for a estimate today....Awesome customer service. Thank you!
Great service
Great job on my husbands truck kept us informed on progress and washed it before we picked it up
Very satisfied with the work they did, professional and high quality.
Id highly recommend caliber collision ! The front desk staff were very friendly, they kept me updated the whole way I didnt even have to call. Jeannette was able to squeeze me in and get me a appointment she had great customer service. My car looks brand new you cant even tell I was in a accident thank you caliber!
Brought my Lexus in for repairs, they were able to take me in right away they kept me up to date with everything that was going on with my car. The service adviser did a great job keeping me inform and the whole front office was amazing i felt welcomed and comfortable. 10/10 would recommend!!
Had great work done and handled by there worker Danny Chao, car came back looking better than it did going in . Highly recommend this place
R.C was very professional, my car looks like it just came out of the showroom. You guys have my business for life
I am extremely pleased and happy with the body work repair done on my 2007 Toyota FJ Cruiser.Danny T. and the Caliber Collision Team have always gone above and beyond for me and my family, on our vehicles.I highly recommend Caliber Collision for anyone who wants superior, and awesome body work done on thier vehicles.
Highly professional and courteous!
Timely and courteous service. Delivered the car before expected.
Thank you Miguel! Being involved in a car accident can be stressful but the Caliber team took a load off my shoulders by fixing my car sooner then expected. From start to finish, I was helped out by the reception and most importantly Miguel. Miguel kept me updated throughout the entire process. Constantly giving me updates about the status of my car on a regular basis. The car was finished 2 weeks prior to the expected date and was even delivered to me. The total damages were upward of $10,000 but the Caliber team made my Honda look like it was fresh off the dealer lot.
Initially left a bad review in a brief moment of anger because some homeless people had stolen somethings off our truck. (It was in the driveway afterall)I didnt even think to try to ask Caliber about getting it replaced because we signed a waiver.Robert Tran was an awesome person and offered to have it replaced.Perhaps I should have held my anger and waited for the awesome folks at Caliber to investigate the situationWhen we took our Passat there and they did an absolutely fantastic job.
I had an outstanding experience with James the General Manger. He and his team are friendly, prompt, well organized and extremely dedicated to the customer. I am 100% impressed with the work theyve done for me, and will continue to do business with them.
Took my vehicle in to be repainted due to vandalism, and I am awaiting return of my vehicle.However, my estimator continually has continually sent me updates on the progress and that they continue to be on track for the promised delivery date.I have no doubt that the paint job will be perfection, for which I am very satisfied with Caliber Collision professionalism.I totally recommend this body shop!
Ive brought both of my cars here twice. Both times I was impressed by their work, Cars look brand new. Definetly recommend. The second time I visited this place, they took the rental car back to enterprise for me. Awesome experience.
Above and beyond customer service. When I told Joe Lopez, the service advisor, that I couldn’t pick my car up he immediately offered to drop it off at my house. And not too long later I had my car back looking better than ever! Couldn’t be happier with Caliber Collision!
Excellent, friendly, professional service. My car looks great. I highly recommend them.
Excellent service, prompt and professional..
Great customer service by Joe. They were very fast in giving me an appointment the following day and fixing my vehicle within a week. Cooks Collision down the road couldnt give me an appointment to even look at my vehicle until 10 days after I showed up in their office. The downside is that the latest possible appointment for a drop-off or initial estimate by Caliber is 4:15 PM, which is too early for a working individual in my opinion.
The most friendliest and professional autoshop Ive ever had my vehicles serviced
If you need bodywork this is a great place to go. Theyre friendly, and the work was well priced and well done. They keep you apprised of progress, and if you need a followup (rattle in my case), theyre prompt and thorough about it.But call for an appointment; like any good place, theyre busy all the time.
Thank you for all the hard work you did on my car❤💯
Terrible
Had some collision work done here because my insurance carrier does their estimates here & recommended them.They got the work done a week early but when I went to pick up the car, it still had tape & the sticky part of the removed tape still on my car!They took it back in & cleaned it up but still...
Excellent service
Caliber is amazing!! I got hit by another car so I needed some minor damages fixed. I originally went to cooks collision down the street since AAA referred them and they were AWFUL so rude and overcharged me $500 not that I was paying but just to let other people know. I had three estimates done total. I had a friend in LA make an estimate so I could compare how much it should cost and caliber was even cheaper!! Super fair pricing and really great customer service. The girl at the front desk is so nice and friendly. She greeted me by name when I came in the second time to drop off my car. And she even called hertz to come bring me my rental car without me asking! Shes great! Alvin was my car specialist guy and he is also really nice. He explained everything to me the day I brought my car in for the estimate. And called me to update me about things along the way. It only took two days to repair my car! Extremely fast and the work was done well too. Its really hard to find a good auto shop and one that you can trust. I definitely trust caliber and I will def be telling all of my friends and family to go to them!!
It was 5 months after my repair in Calibur, my safety sensor experienced some malfunctioning. I went back to calibur, they were busy but still managed to find time to check for me. After a throughout examination, they found the problem, and fixed it even though it’s not their mistakes, free of charge. The manager Robert was very sincere, professional and helpful. I am very pleased with the service. Thank you.
Elizabeth is the sweetest and greatest front desk rep there. The crew is great as well very polite. This is the place to go.
Receptionist was warm and friendly - great first impression. Even without an appointment they were able to fit me in. I will use them now and in the future.
Courteous staff, good repair service for vehicles involved in accidents
I don’t recommend this body shop. They repainted my car three times! They are very busy and quality is very bad! They even didn’t normal wash the car, washed only front of the car. Very bad service!
Charged 3400 for a bumper and rear light repair when the second bod shop only charged 750. rip off.
The worst collusion shop, they will never honor timelines and commitments
Had to redo a bumper three times to get it looking oem what lowered the rating is them charging my insurance for them messing up the painting process
Did as promised delivered on time staff is friendly
Good repair shop
Less responsive over phone
Place ripped me off....