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Air Comfort Heating & Cooling
2645 N Broad St, Fremont, NE 68025, United States
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Air Comfort Heating & Cooling

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Ki
Review №1

I chose this company because they told me their installers were covid vaccinated and would wear masks while they worked. They did good work but I was very disappointed and concerned when the installer that worked for 2 days in my home would NOT wear a mask while working in my basement and he hesitated when I asked if he was fully vaccinated but then did say he was. So I was not sure if he truly was vaccinated. They both did wear masks when around me and when on my main floor. Their tech that came to my house to determine that my AC unit had a leak was NOT vaccinated. The masks they wear need to do a better job covering their noses too. They were all very pleasant and did good work.

Je
Review №2

I had an Ac problem as soon as it got hot outside. They were busy as hell, yet they found a way to squeeze me in and help me. I have 2 big dogs in the house, and its pretty critical to keep it cool in there. They had me cool in 5 hours after I called them. Amazing. The first day, they put a bandaid on the problems to get us cooled off. They told me everything they really needed to do, but they were so backed up they had to leave. They came back a couple days later, just like they said, and fixed it for good. Amazing technicians, kind and understanding. Ive done business with them before, and it was exactly the same. Just good people that care and are knowledgeable.

Ra
Review №3

We chose Air Comfort to do a replacement of our aging heating and cooling system. The technicians were very cordial and easy to talk with. They accommodated dealing with our situation here at home ( the dog) with out missing a beat. The quality of the needed fabrication work was top notch. Not a small thing working with an old installation like ours.

Na
Review №4

Wayne and Adam installed our new Bosch heat pump this October. They gave us excellent maintenance training and general information re the peculiarities of a heat pump. There were a few technical difficulties in the ensuing months. The staff at Air Comfort addressed each promptly and cheerfully. The last situation indicated the outside unit would perform better in a new location. No small task. Russ and James spent the day in biting winter wind meticulously doing what they do.Careful, steady work from all four of these reliable guys. Thank you Air Comfort.

Rh
Review №5

I called Aircomfort because my furnace had quit running properly during a very cold snap. I am retired and on a tight budget. Ian came to check it out and explained my options. I asked him to send someone to give me a bid on a new furnace. Holly came the next day well prepared with a lot of options and to my very big surprise it was affordable! The next morning Clay and Adam were here with new furnace and a/c systems. They had everything installed and cleaned up in 7 hours. Bottom line...everyone of them was courteous, knowledgeable, informative, efficient and professional. They even took the time to show me everything on the new furnace and set my preferred temps for heat and air. I am very, very grateful for Air Comfort and look forward to working with them for many years to come. Thanks to all of you!

Bl
Review №6

This is the 2nd time we have called Air Comfort to work on our HVAC since we bought our home. Ian came out the first time and was so knowledgeable and thorough, that they were our 1st call when our AC went out this weekend.Just so happened that Ian was our tech again and got us cooling very quickly!!

Ma
Review №7

I was impressed with my experience with Air Comfort start to finish! Their staff is friendly, accommodating, professional and did an amazing job!

co
Review №8

Ian did a great job explaining to me what was wrong with our system. He explained the recommendations and why they would be helpful. Ian was very professional and arrived when he said he would. Thank you, Ian!!

la
Review №9

The technician AJ knew the system very well and explained everything he was doing. I hope hes the tech that comes out for maintenance this fall. Job well done thanks

Li
Review №10

Russ M. and James were very efficient and professional. They made sure that they answered any questions I had about my new HVAC system. The new air conditioner was up and running before they left for the day.

Da
Review №11

I just had air comfort install a furnace, water heater and central air. Chris was extremely helpful in helping me with the system set-up. I live in an old building built in 1871 and in the past when i have hired contractors they see that the building is old and they begin to cut corners and acquire the this should be good enough attitude. Not so with Air Comfort. The two installers were professional and from watching them work and the finished install took a lot of pride in doing the job right. Rare in this day and age. My entire family has over the years had them do installs and every time it was done right and with pride in the workmanship. My hat is off to the owners and the crew they have.

Di
Review №12

I called this morning about getting help for my grandmother. With the dip in temperature her furnace was not working and the normal company pushed her to the side. Knowing the temperature is going to get cold again I didnt want my 86 year old grandmother to be without a working furnace. In calling this morning there was a technician out this afternoon. He stayed for several hours to assure he was able to diagnose the problem. In doing that he was able to tell her what was wrong and also advise the furnace was on its last leg. He is bring parts tomorrow to get it fixed and able to use plus bring an estimate for a new one. He was very knowledgeable and patient and explained everything. There were no hidden fees or charges. I feel so blessed to know this company is taking care of my grandmother, especially because I live 900 miles from her. I would recommend this business to anyone hands down!!! Thank you all for your dedication to help those who need it and taking you time to do it right!

La
Review №13

I appreciated the professionalism of the technician, from wearing a mask and foot coverings to clearly explaining the electrical issues and next steps.

Si
Review №14

Russ and James did a wonderful job today .They were awesome and very nice

Da
Review №15

Service TECHs are great, polite, and found issues in a timely manner with repairs completed on the spot. Phone calls made for service request were very friendly and helpful as well. Thank you!

Li
Review №16

Russ and James did an awesome job at replacing my furnace and air conditioner. They were knowledgeable, courteous, and respectful. They kept me informed throughout the process and answered all my questions. They even cleaned up behind themselves so it didnt look like they had been there at all. I would recommend them to all my friends and family.

Be
Review №17

This was our first heating system check-up on our new Lennox furnace (purchased through Air Comfort to replace our prior Lennox Pulse furnace which was also through Air Comfort!) Ian was confident, pleasant and even made a suggestion about adding a humidifier...Thanks Ian!

An
Review №18

This is our second year for a heating check up. Ian seems very good at what he does. This time there was a little hiccup with our service appt as there was a part that was to be replaced but was not communicated to Ian. He took it in stride and was able to run back and get the part. Chris assisted in getting the part the night before as it had not been ordered. Thank you to Chris as well!Thanks guys we appreciate your good work.

Ga
Review №19

Good guy and worked hard answered my questions.And stayed untill it was fixed at 7 pm

Ro
Review №20

I used a local Hvac contractor for years and never was satisfied with the repairs and so I shopped with the advice of my lenders suggestion to replace my existing heat and air system.The lender made a choice narrowed down to Total Comfort.They responded immediately and through the process were very professional.I gave them the go ahead and as the installation was being done they modified the ducting to make a more efficient system.They answered all my questions and the crew were intelligent, capable and considerate.This has been a great experience.I will recomend them with confidence.

Ch
Review №21

Excellent customer service, professional, respectful employees and service technicians. Very happy with the quality of work. Very competitive on their pricing. Ask for Ian, very knowledgeable and excellent to work with. Would highly recommend this company for your heating and cooling needs..

Ha
Review №22

Great service! Warren and Adam did a wonderful job and didnt mind my pup hanging around them all day either. We will definitely be using them again!

Ro
Review №23

As of this writing, the system is nominal and performing to expectations. I attribute this to your knowledgeable staff and team of highly qualified technicians. From beginning to end, Liz, Suzi, Chris, Russ and Eric... everyone I’ve spoken to, or personally encountered have been professional and personable, even to the point of friendly.I want to thank Chris for listening and his diligence in working out specified requirements unique for this project. His response time was unlike I witnessed with other firms. Furthermore, I wish to note personnel respect for Russ Miller who performed a symphony of installation second to none. Russ is without doubt a cherished member of your team and should be praised for his expertise. Not only did he perfectly install a difficult replacement system (35 steps - ask him!), but performed the service without complaint and with a gentle countenance. His professionalism and attention to detail is greatly appreciated by this retired architect of 46 years. Furthermore, Russ was most respectful to our home and those who live within including our canine girls, Ivy and Asia.I had limited interaction with Eric on the first day of installation, but also found him to be a delightful person and most respectful. Really a nice person.Ultimately, I wish to thank you for assembling a great team of professionals. I pray that you continue to prosper and achieve your personal goals and those for the company.

Ch
Review №24

My air conditioner went out and they were able to make it to the house the same day. We decided to buy a new unit and they gave us a few options and explained what they choices were and why we needed a certain size of unit. When my husband and I decided to use this company they were able to schedule us within days, the unit was installed and they cleaned up after themselves very well. We even received a check up phone call to make sure everything was working as needed.

Be
Review №25

The gentleman that came to our house today was very knowledgeable, he gave us several options for the future. He was able to fix our system today and that not only makes us happy, but our puppy extremely happy. I would highly recommend Air Comfort

Ti
Review №26

Jonathan did an amazing job for me today! I had left the cover on my AC when I ran it and was having issues with it starting again. He was very thorough and explaining the issue to me and extremely professional while doing a great job. Thank you Jonathan and Air Comfort!

Sa
Review №27

Very informative. On time. Guys were great!

Gr
Review №28

Replaced thermostat, then circuit board, then gas valve to resolve problem. Very quick in response and in getting parts.

Bo
Review №29

Liked that we were reminded were due for service. Technician was personable, courteous and prompt. Suggested other considerations as our furnace is 28 years old which was appreciated.

Ju
Review №30

From start to finish what an amazing team! We would highly recommend them and are so grateful we found them. From the initial consult to choosing our new heating and cooling system for our new to us home, the duct cleaning, the advice and the overall experience. The amount of above and beyond personal service that was given to us was truly amazing. A special thanks to all of the team members involved: Chris, Holly, Wayne, Johnathan, Noah and Bart! You all were absolutely wonderful to work with. Thank you for your special care and outstanding service!!

Ch
Review №31

We had a new heating and air conditioning unit installed at our house recently and Air Comfort was above and beyond our expectations. Everything works great!! The staff is very knowledgeable, friendly and professional. Whenever we had issues with our old unit our calls were answered for service very quickly and issues were always resolved!! We now have our new unit and couldnt be happier, we have had no issues but are reassured knowing that if we do they will be taken care of promptly and correctly.

Ly
Review №32

Great job and Ian explained everything very well

Bi
Review №33

Our technician was prompt and always communicated what the plan was for the day as well as the whole project giving me peace of mind. They took care not to track anything on the carpet and left the area where they worked in better shape than when the started. The work was done with the utmost professionalism and attention to detail. I could not have asked for anything more.

Br
Review №34

Knowledgeable in the furnace we had and explained the pros and cons before he began to know possibly what we were to expect and the charges as well so we werent surprised on the end. Gave us info on specials they were running on a humidifier for the month and the benefits of having it.. so we are contemplating it. Got us back on the yearly inspection so we have the peace of mind that things are AIR-OK!

De
Review №35

They took such good care if me.No hear and within a short time the problem was found and fixed!!!!!Amazing and Efficient!Cannot say enough.Tech was also incredibly helpful and so patient.

Co
Review №36

Jonathan is professional, friendly, courteous, he checked everything out!! Unlike the other guys that have came to do the yearly service!! If jonathan quits I WILL TAKE MY BUSINESS ELSEWHERE!!

Do
Review №37

I love the work done by Air Comfort Heating & Coling. Guys were on time and work was excellent. We did a 3 zone system in our home, not knowing how much difference that would make. Ask Bart to go over a zoned system, best thing ever.We also did heated floor in my shop, talk about nice heat. Love it.I highly recommend Comfort Heating.

Li
Review №38

Ian was GREAT! He did a wonderful job of explaining everything to me and keeping me informed as to what he was doing and when everything was completed. I will definitely recommend ian and Air Comfort to friends and family.

Co
Review №39

Jonathan was professional, helpful, courteous, and even explained the issue and how to check certain maintenance issues on my own in the future. This was the most excellent service from an HVAC company weve ever had.

Sh
Review №40

I cannot tell you how impressed I am with your sales representatives and installers. My experience started with Holly Jackson after my Heat Pump went out June 19, 2020. She met me at my house on June 22nd and I found her to be extremely knowledgeable about the systems and provided me with her expert opinion on the best option for my home. I also contacted another company for an estimate and Holly is the reason I went with AirComfort. She answered all of my questions and I knew I would be a valued customer.After I signed the contract I added a couple of items and Holly was always prompt with returning my calls. The install started on 7/2 however due to COVID and the Holiday some of the equipment was delayed so the job was finished on 7/6. Holly not only apologized for the delay but provided me with ongoing updates on when the installers would be back to finish. You definitely have an employee that excels at customer service.My positive experience with your company continued with the installers. Wayne and the other installer were professional and provided me with verbal updates as they worked through the install. At the completion of the install Wayne made sure I understood how the system worked and answered my questions.Thank you

Mi
Review №41

Air Comfort responds quickly and is very helpful in explaining things so you are clear as to what to expect.

De
Review №42

Mike performed the spring maintenance check on my air conditioner. He was prompt, friendly and professional. We realized he had been one of my 4th grade students, so we had some catching up to do.During this COVID crisis, I appreciated the fact that he took all precautions for my safety and his. I was impressed with how the office managed this too. They asked many pertinent questions about my contact with (or lack of) the virus. That was reassuring.

Ju
Review №43

Very helpful, friendly and professional. Did an awesome job!

Ra
Review №44

I’m thankful there’s a company like Air Comfort to help us. Seems like to many businesses their customers are a bother. Never felt that way with them. Besides being technically good they treat my family like friends. Fairly priced (way better if you consider how good their service is) and always helpful. My kids like their new trucks too! Thanks for keeping us safe AND comfortable!

Br
Review №45

Wayne and his partner did a great job of installing our new unit and figuring out what was wrong with our main unit after having it looked at twice before them! They took their time to answer the questions we had and give us suggestions!

Da
Review №46

Great service

je
Review №47

Ian G was great! I have nothing but awesome things to say. Susie in the office was also wonderful! Thank you!!!

vi
Review №48

Replacement Lennox system for all HVAC--competitive pricing, good advanced sales questions and analysis, expert installation. Didnt want to oversell what I needed, which I really appreciated.

ma
Review №49

Am very satisfied with work that was done Thank you.

De
Review №50

This guy was amazing. My furnace was having problems and he came out in awful weather. He ended up in the ditch and walked up the hill with his service equipment. Im sure that kind of service was above his pay grade. Thankyou air comfort.

El
Review №51

Ian G was very professional and explained everything in detail, awesome customer service

Sa
Review №52

Jonathan was on time, professional and explained the air conditioner diagnosis, cost details, and repaired it right on the spot. I would absolutely recommend Air Comfort.

Ki
Review №53

They helped us get heat in our house when we nobody else would help. They were VERY fast and VERY friendly! Will recommend them to anyone!

Wa
Review №54

Once again Corey from Air Comfort was absolutely amazing. He shows that he is not just doing a job, but he actually cares that my furnace and AC are in tiptop shape when he leaves. He seems to go above and beyond to make sure. He takes the time to explain things to make sure that I understand what is happening. I do want him every time!!

Ma
Review №55

He is the best tech I have ever had!!! Super honest too!!! I dropped money on the ground and he even called me and gave it to me!!

Ap
Review №56

Jesse Henson is AMAZING! His customer service and knowledge is impeccable!! He listend to all my concerns about my system, gave suggestions on what we could do, and explained to us so much about how our systems work and what was wrong!! Air comfort has earned my business because of him!👍

Ri
Review №57

Went above and beyond to help resolve an issue.

Ag
Review №58

Good job finding problem. Very consientious.

Je
Review №59

Jonathon was very professional. Respectful of patients and employees. Very thorough in his service check

Br
Review №60

The technician that was sent out was very knowledge and knew exactly what to do to get our system back up and running. Very pleased with his skill set and professionalism.

Ro
Review №61

Steve and Holly were most informative as to our heating and cooling needs. A great deal of time was taken to determine the right heat pump and air handler for our home. We are very pleased with the variable speedair handler, its very quiet, especially during its slow startup. Installation was very meticulously done byRuss, he improved existing ductwork for improved airflow and the entire system was professionallyinstalled.I would highly recommend Air Comfort for your heating and cooling needs, starting with consultationthrough installation and product reliability with Lennox.

Ke
Review №62

Jonathan was great highly recommend.

Je
Review №63

Very professional to deal with...I was able to schedule an appointment for the exact time I needed. The technician was on time and efficient in getting the furnace serviced quickly.

Ch
Review №64

Arrived on time, diagnosed the problem and performed the repair in a timely manner. Cost was reasonable.

Et
Review №65

I prefer to perform my own maintenance, and Ian was helpful in explaining what needs to be done.

Ro
Review №66

Top notch work. Very good to deal with, quick and friendly

Ni
Review №67

Helpful to determine the problem. Attempted high pressure tactics to over charge me and suck me into buying a new system. Tried to charge me 500 bucks to rent a used part for a month and they would put it towards a new system if I bought from them. I ordered the past off Ebay for 89 bucks. Ive come to know this is normal behavior in the hvac world. Im glad the rest of the world is not like that. It is sad to think that people fall for this stuff all the time. It still cost me 90 bucks to determine the problem. All in all, Im into the repair for 179 bucks; a fraction of the cost they wanted to charge me to used a used part for a month.

kA
Review №68

They came over quickly, explained everything thoroughly and fixed my furnace to as good as new! Reasonable price, friendly, knowledgeable techs.

Je
Review №69

Great customer service and a very quick response time. I’d highly recommend them.

Ma
Review №70

Technician knew was he was doing. He was polite and explained the issue in a way I could understand. Diagnosed the problem quickly and repaired it quickly.

sa
Review №71

Great performance from a nice young man! Thank you Ian.

Ky
Review №72

Crew was very knowledgeable and helpful. They arrived in a timley matter and walked me through the problem so I could better understand it.

Ke
Review №73

The repair guy did a good job of diagonizing and fixing our furnace, however, he should have left after the repairs instead of wasting 45 minutes of my wife’s valuable time trying to up sell her a new system. He wouldnt stop, he was relentless, he was there to fix our furnance, not try to pressure her into a new $12k system. He was like a snake oil salesman. We will be looking for and recommending to our friends, a new heating/air company in the future. We will not be using your company in the future. Ken Spellman

Pe
Review №74

Very knowledgable, friendly and good sense of humor.

Ju
Review №75

They were very friendly and knowledgable. Would use them again

Al
Review №76

Ian did a great job!!!

Ja
Review №77

They are Awesome 👍😊

Ti
Review №78

It was an overall good experience from start to finish, in spite of issues with the Nebraska energy loan office, my bank and a difficult install. Thanks

Ja
Review №79

The installation crew was great and respectful.Overall happy.

Ri
Review №80

Great system working great great service great people thanks

Sh
Review №81

Magic!!! Awesome service!!! Highly recommend Ian... Thanks!

Ra
Review №82

Kevin was very thorough and explained everything.

Ju
Review №83

Prompt. Thorough check up. Friendly.

Ei
Review №84

Very knowledgeable, explained everything, on time

Je
Review №85

On time affordable and highly recommended

Da
Review №86

On time and very professional.

Sh
Review №87

Did a great job!!!

Br
Review №88

Excellent service.

Ch
Review №89

On time, trustworthy, and knowledgable!

ke
Review №90

Kevin is awesome!

Information
32 Photos
90 Comments
4.9 Rating
  • Address:2645 N Broad St, Fremont, NE 68025, United States
  • Site:http://aircomfortne.com/
  • Phone:+1 402-721-6576
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air duct cleaning service
  • Furnace repair service
  • Furnace store
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–6pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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