Frank did a great job fixing our plumbing problem. He went above and beyond the call of duty. We appreciate his kindness too. Hang onto Frank. Hes a good man.
The basement sink was backed up and there was water all over the basement floor. RR came promptly. They were extremely professional and efficient, both on the phone when I called and also when they came to do the work. They had to clean out roots from the sewer line.
Technician was polite and helpful worked quickly and cleaned up as if he was never there. The only criticism would be the communication about the arrival of the technician, called at 6pm and was given an eta of 2 hours but actually arrived at 1130pm.The service tech did make up for this with his demeanor and skill
Response time was quick and convenient. Technician was thorough and fully explanatory.Price was high, especially for only a six-month warranty.
Excellent service by Mark! Quick, courteous, and knowledgeable. Was over in less than an hour and had me back to normal in no time. Would highly recommend!
Servicemen were courteous and new their job. I am very happy and I will continue to use root-rooter for my plumbing needs.
Replaced out door hose pip. Plumber was knowledge, respectful and as professional as can be
Clogged waste line water backing up. Called and they were there in an hour. Got right to work found the issues. Done in a little over an hour. It was easily accessible but start to finish counting the initial phone call. Very satisfied. Thank you Kenny.
Outstanding service very responsive and professional and was Extremely quick to fix our blockage I would recommend them for your plumbing needs
Rotorooter is such an excellent plumbing service. I was a little panicky last night about having a leaking water heater and the woman who answered the phone at Rotorooter was very helpful, telling me to call the fire department for advice on turning off my electric to my hot water heater because it could cause a fire if I left it on without water in it. Today, Mark, the plumber. was very prompt and was able to give me a new hot water heater and get rid of my old leaking one. The price was a little higher than the competition, but I really have trust that Rotorooter is a very reputable company and I have not been disappointed yet! Thank you for helping fix my leak! I will have hot water today! Hurray! Definitely call them if you have a plumbing issue!
Came late around 10 30 pm with a good attitude and the willingness to help. Clearly explained the problem and solution. Also helped me move a washer machine to get to the pipe he needed to clean. Didnt complain at all and fixed the problem. Great experience, I will definitely call roto router again.
The men that came were great! My kitchen sink was completely clogged, no water could get through. They showed up less than an hour after I called. I work from home and my children are doing distance learning. After showing the men the plumbing in the finished basement and crawl space ceilings, they quickly got a picture of what the problem was and got to work solving it. They were neat and worked efficiently to clear the clogged pipe. They were professional, personable and pleasure to have in my home! I would definitely recommend them!!
This was a thoroughly professional job done by Marc (#331) who faced the mighty challenge of a seriously clogged kitchen sink with backup into twin sinks in the adjacent bathroom. Grateful to have been sent this knowledgeable, pleasant employee - he knows his stuff and got the job done. Highest praise for Roto Rooter and Marc, and we will give referrals whenever we can.
If you ever experience that extremely unpleasant, scary sensation of feeling the nice hot water in your shower slowly turning cool and then cold, call RotoRooter! I had to do that and in record time my appointment was immediately set. My problem(a mixing valve inside my oil burner) was diagnosed, the new part waspurchased and the labor intensive work was completed by the best supervisor I have ever known with a very smart trainee by his side. They worked with the quiet intensity, precision and efficiency of a team of surgeons. As an addedbonus, I was educated about how the washing machine and dishwasher temperatures were also being affected adversely by this problem. Their visit made the problem, which I hadanticipated to be messy and lengthy into an emotionally manageable and absolutely pleasant experience. It is so great to have a problem solved with great service, talent andgraciousness. Dont hesitste... have a great day when you call Roto Riooter!
Prompt and professional. Called day before and they arrived as promised. Will definitely use again!
Excellent service. Problem solved and the plumber was very helpful in giving tips to prevent future problems. I recommend their services.
I called late in the evening and Chastity picked up the phone right away and was so helpful. She scheduled me for first thing the next morning and as she said, I got a call from Paul keeping me updated on when the plumber would get there. Paul was super helpful, courteous, professional, and made me feel like a valued customer. Pete was our plumber and he was so nice and took care of our problem immediately. Pete made sure I understood what was needed and took care of it. The price was reasonable and I will use Roto-Rooter for all our plumbing needs. I really appreciate how kind and professional everyone I spoke to was.
The tech showed up exactly on time. Excellent service and very professional. I will use them again and definitely recommend this company
Upfront told me the price before he started the workQuickly diagnosed the problem and left me fully operational,clean and with the knowledge and products to care for my drain in the future
Plumber showed up in about 30 mins super fast. Gave options and upfront pricing. Wasn’t cheap but line guarantee for 6 months.
Very satisfied with the work done replacing my water heater. The tech was extremely knowledgeable and his work was meticulous.
Excellent service solution offered and performed.
I’m very satisfied with the service your technician performed regarding my sewer line.
Kenny explained what He intended to do after I told Him our problem.He told us of our options, guarantee and price.I thought the price was a little high but when He got into the job and I saw how much work needed to be done. The main needed a lot of work.He was very professional diligent and walked us through all the steps as HeProceeded.would recommend them over competitors any time.
Prompt, fast, technician was knowledgeable and helpful, worked safely and efficiently.
Our technician was wonderful! Prompt, professional and able to solve the problem quickly. Thank you, Alex!
Juan was very nice and professional!
Great experience overall. The technician was excellent and honest
Excelente Job by Anthony 143 thanks
The plumber was excellent and understanding!
Excellent service. The serviceman went beyond to clear the blockage.
On time, professional, good value, great technicians, problem solvers!!
Great service, highly recommended
Very professional. Diagnosed problem quickly and able to fix problem quickly. Worker very friendly.
Quick and efficient.
On time, professional, fixed issue quickly