Reality Motors Auto Body runs an excellent business! My very first interaction with Reality was after making a phone call to them about my accident and speaking with Joel. His first statement to me was dont worry about the car Are you ok?! That set the tone for my entire experience with them. Every phase of repair they kept me informed of my cars status. When I got the car back it looked brand new! They most definitely earned my future business!
Reality Motors helped my car look brand new at a low cost. I am so grateful with how honest and well they communicated with me from the second I walked through the door up until the moment my car was ready for pick up. They beat the price of my old body shop and my car has never looked better. I truly was impressed with their work and how they kept me as a priority throughout the whole process. They touched up old chips on my bumper (my repair was in the front) and even gave me matching paint for when I need. I am so glad I took a chance and went to their shop. Highly recommend and grateful for what they did!!
This is my first time using Reality Motors! I can see why they have 5 star reviews!! Jason and Joel were very helpful and made the process simple for me. They take care of contacting your insurance company and getting you a rental car. I highly recommend them.
Jason and the crew are top notch, totally professional. Timely and communicative. They removed major scratches on the front bumper of my 2020 suburban. Brought the paint back and everything! Thank you to the team at Reality!
I love Reality Motors! My go to spot whenever I need something, they always take care of me. Their staff is amazing. Recommended
Had to get my car checked out after switching insurance. The people were pleasant to deal with and everything was done much faster than I had expected. Thank you
Reality Motors made my stressful situation calming and alleviated my own anxiety. Everyone at the shop treated me with kindness and patience. They took time to explain everything to me in detail and patiently answered my many questions. Each time I called I was helped and informed. They set me up with my loaner car with ease and transported me there and back. I am truly thankful for their time and service. I highly recommend them and will defiantly use them again.
We highly recommend reality motors autoshop very professional and my car looks amazing . Staff is very professional and amazing.
Came in to have paint less dent repair performed for a dent on the wheel arch of my car. Came out perfectly flawless. Everyone at this shop is very professional and very friendly. Customer service was superb. They really care about their customers and the vehicles they work on and it shows. And the price I was quoted and paid was several hundred less than competing auto body shops. The guys at Reality Motors are top notch and I highly recommend them
Had an oil change done here a few months back, fairly fast and great price! But the best thing is they installed a spoiler for me I got from Spoiler Kings and its perfectly fit. Only took about 45 minutes for them to do it too! Will always be coming here for future oil changes or really anything else car related.
I’ve been to a few Body Shops around the area in the past two decades, and I must say Reality Motors is by far the best experience I’ve ever had. Not only is their team super professional but their work is amazing!I would recommend them to anyone for all types or auto services.
Very good customer service. Amazing work highly recommended. They take care of you like family. Look no further reality motors is the real deal.
Its very hard to find a place to take your car for service that you can have confidence in, so I am so glad I found Reality Motors. When I saw all the 5 star reviews on line I was surprised, but they definitely deserve every one.
The service here is amazing !! Everyone is so helpful. They walk you through the whole process and they left my car looking brand new. Definitely recommend this place.
Whenever I have any issues with my car I make sure I come to Reality Motors as they always take care of me. Happy with the service, highly recommended!
These guys know what they’re doing. They’re nice and communicable. Did a really great job on my car! Would highly recommend to anyone.
Stop by to get some work done on my Mercedes truck. Jason and Marcelo was amazing. The work was simply amazing. Customer Service was very good. They really make you feel as though Your car is TOP PRIORITY. ... Small Job to Big Job get full attention. The Shop is super clean, and looks amazing. #MyNewShopForMyCAR #QualityWork
Reality is great. The guys are virtuous and professional. They communicate if there is an issue, and take care of everything for the insurance carrier. Best part is they are a body shop and a mechanic repair shop so everything gets done all at the same time. I have used them 2 times now and I will use again if needed
I’ve been servicing my cars at reality motors since 2018. I’ve always had a great experience on both my BMW and Mercedes Benz. I’ve fixed brakes, wheel alignment and most recently fixed a leak in my car. Highly recommend. Good price for great value.
These guys are great! Extremely honest and did everything the right way the first time. What was even better was they did not try to fix things that didn’t need to be fixed. If you ever need collision work done head here first!
Amazing customer service! The staff is absolutely wonderful! I went in for an inspection and was done within 15 minutes! The best around!
This auto shop was extremely professional, kind, nice and took me on time. They dis a superior job on my car, and are top notch for all their services. I would highly recommend them to anyone looking to have something done on their car!100% going to be referring them to friends and family for their professionally, service and support for ANY vehicle.100% satisfied with EVERYTHING they did!
Bought a car @ Reality Motors (Freeport, NY) and their services were excellent. They provided all services big dealership offer and then some. Car was detailed and I even had them install tints that matched the rear factory windows. Overall 5-stars for my experience and I highly recommend their services that extend from regular oil changes to Auto-body work, + much more. Thanks Team @ Reality Motors!!
Reality Motors is a top notch shop, unfortunately I’ve had to bring my car for repair a couple times this year and they always seem to surprise me. Amazing work and communications on point. Thanks to Jason and Joel and the staff for making me feel comfortable. I recommend for anyone that needs body work or mechanical work done !
Reality Motors was the best experience I have ever received with my car. They took my car in immediately and broke down everything that was wrong with it so I knew exactly what was being worked on. They have a nice waiting area that complies with social distancing which is awesome. If there is anything else wrong with my car I know where I am going!
Great and courteous staff. Did a great job on my chrome delete, will definitely be back for future business!!
Very pleased with the staff of reality motors and the work they did on my car. Kept me up to date with everything and my car looked amazing. Recommended
As a dog owner, my car needed a very deep cleaning on the inside, especially since I havent been able to take the regular car wash because of covid. Reality motors came highly recommended by several of my friends. I have a very crazy work schedule but they were able to help me out with a day notice. Extremely friendly and professional and fairly priced. I barely recognized my car :)
Joel & Jason were a great help. They helped me with my car needs and got me out of there fast! Thank you guys again!!
Very Professional and Top Notch service from Reality Motors. We used them for some Tinting, detailing and cosmetic service on one car and some repairs on another and we could not be more satisfied with the results and service. We highly recommend Reality Motors, Great work Tommy and Ralph and the team!
Great service, and personal touch. Car came out beautiful, definitely will be using them again!!! Jason went above and beyond. Thanks again!!
I love this shop the workers are very nice and professional I will definitely come back again
Ive dealt with Reality Motors for years now. And every time they deliver Great Quality work. From beginning to end, they will make sure the process of fixing your car will go as smooth as possible. Rest assured, you will be completely satisfied with their Work and Customer Service. I highly recommend them! Thanks again, Tommy and Joel!
Reality Motors did an AMAZING job with my truck. The way they deal with customers made me feel like family. Tommy Ralph and Jason handled everything with the great professionalism, I had no doubt I was in the right hands. THANKS again!!!
Amazing service and an excellent experience. Realty Motors took care of towing my damaged vehicle, obtaining a rental car and leaving my car looking better than new, all in a timely manner. Joel was very helpful and knowledgeable in getting my claim processed through the insurance company. Would recommend to any family member or friend. Thanks again Joel.
Awesome experience! They work very fast and the managers are very understanding. They were great at explaining the process. My anxiety was through the roof after getting into an MVA but they made the process as smooth and painless as possible. My car looks amazing! Detailed and like new. Thank you reality motors Jason and Joel.
Staff is very professional and as a woman walking into what would be an environment mostly for men I felt extremely comfortable and respected! Their service deserves more than Five stars. My car was hit while it was parked and I was recommended by a Friend who lives in LI I came all the way from westchester. Reality motors was sure to make things easier for me they picked up my car within 3o minutes! They communicated with me on the process, their timing was punctual and I’m satisfied with the work that was performed on my car! Would definitely recommend this place
I dropped off my 2018 Dodge Challenger for repairs, the staff explained the repair process in vivid details, they assisted me with my deductible and made sure i didnt spend a dime! Great Staff! Professional Service. My car looks better than it did the day I bought it! Joel kept me updated throughout the repair process. and they finished my car in a timely manner. I highly recommend this shop to anyone looking for quality work. They have gained a customer for life!
I have known these guys for awhile. Someone referred them to me. We have been friends ever since and their work is amazing. They are very professional but down to earth where you can ask and talk to them about anything. They are truly more than just mechanics. They are a family who performs wonders to your vehicle no matter how messed up it maybe. You will not be disappointed, give them a try.
Love this place. Always put clients first. Very professional and best work i have ever had! Having been there multiple times...They go above and beyond. A1 service with class. From soup to nuts...auto body, inspections... oil change, tires/ alignments, tints, wraps, Everything!! Always out for the customers best interest and not trying to scam like most places. Best staff ever
The staff at Reality Motors is amazing. Thank you for your great service and customer service.
Jason was amazing! I had a dent in my car, and a few minor scratches . Jason retuned my car to me looking brand new again. I highly recommend this shop for any of your car need . EXCELLENT SERVICE!
These guys are amazing. Their customer service is the best. It matches their work. They made my car look like new. This is the second time I’ve gone to them and both my cars came out perfect. Definitely would recommend them to anyone.
Professional Amazing quality serviceHighly recommendedJason took care of everything from insurance to car rental absolutely no complaints one of the best
They handled me with great care and quick service. Very easy process of getting my car fixed after it got rear ended. They fulled fixed all the scratches my car had that were not even involved in the accident. Ive been family friends with the owners for years and even if I didnt know them I would still recommend them. Great quality and Service here! Also big shootout to Joel, really took care of me well.
I took my car here after an accident that had occurred. I never thought that that my car would be the same again. Some time in the shop with these guys and my car came out good as new, new tires brakes were fixed they went over and beyond just to make sure my car was perfect . Definitely recommend. Great results with Outstanding service from the staff. 5 stars in my book
Very prompt service
They’re the best around! Great customer service. I always leave happy with the work they do to my car.
Very friendly staff helpful... help every step of the . Thank you guy
This shop delivers amazing service, the staff are amongst one of the top professionals that Ive worked with. They are very organized and do an amazing job. The staff will help you find a solution to virtually anything and helped fix my car in the time that they said it would take. Im very happy with the way they work.
Great customer service and quality work!
Brought my cars here several times for mechanical and the last time was for body work. I can’t thank you guys enough for all your help and the great job you all do!!! My car looks brand new thanks to you guys!!! I’d recommend Reality Motors to anyone I know. Thanks again for all your help.
Jason has amazing customer, I’m in love with the work on my car,,, he’s such a sweetheart, the only mechanic does I’ve experience with a wonderful customer service ♥️
Jason was amazing! He took good care of my car and all my concerns. My car looks brand new. I recommend Reality Motors to everyone. Great shop!
I had another awesome experience with these guys. Brought my wife GLK350 to get fixed. This car looks brand new. Once again another successful outcome dealing with Reality Motors. Truly appreciate their time and patience.
Had a wonderful experience. I will definitely be back.
Great service. Amazing customer service, clean environment, friendly staff. Kept in touch throughout the time my car was there and I could not be happier with the results. Definite 5 stars. Tom, one of the owners was by far very helpful, informative and reasonable to work with. Would recommend to anyone. Thank you Reality Motors !
Great work with a very professional service, on time and very reliable. 5 stars recommendation
Reality motors is the best auto body shop on the island. Work was done in a timely fashion, sterling customer service. Ralph and his team is awesome. Wouldn’t go anywhere else
I’m highly satisfied with the work done on my vehicle by the staff at Reality Motors. They did an outstanding job on the repair of my car and I highly recommend this place. The shop offers an amazing service and their team is very efficient.
When my car had a fender bender, Tom & Ralph, the owners were the consummate professionals. Their administrative staff (Erica is amazing) was helpful and knowledgeable every step of the way. They picked up my car and brought the car to the shop, their admin staff effortlessly arranged my rent A car through my insurance company. They even had the rent a car people pick me up. What was really nice was that they called me every so often to give me the status of the car and when the car would be ready! When I picked up my car, it looked as if it just rolled out of the show room and was washed and detailed! Reality Motors has a state of the art facility, a beautiful waiting room that is wonderfully air conditioned and super comfortable. This is 10 level service at its best!! Highly recommended!!! Thank you Reality Motors!!!
Amazing work and very nice people. Very happy with the outcome of my car
My go to place, professional staff and very transparent with the necessary services needed to be made for whatever problems my car may have. On top of everything they get the job done very quick and give great personalized customer service. Definitely recommend
I am a huge fan of quality service and communication. Reality Motors provides that. Their friendly customer service, knowledgeable staff with the automobiles and prompt service is very appreciated. It’s great to know that even in a unpleasant situation like an auto collision accident I had their friendly staff guide me through the entire process and I got my car back beautiful, clean, detailed as if it was never in any accident. Thank you for your knowledge and support! 🥰
The staff at Reality Motors offer great service, amazing customer service and very well trusted. Whenever I have any issues with my vehicle I make sure I bring it here. Would recommend to anyone.
Stress free, no hassle, no bull...GREAT people and great prices. I wouldnt go anywhere else! Quality and honesty...Im a customer for life!!Thanks
Amazing shop!!! Had somebody hit my car and the shop reached out to me and was more than helpful . Walked me through everything with insurance and what would be in my cars and i best interest. After picking up my car it looks better than when I bought it . Really happy to have found a shop I like
This place rocks, they did an excellent job. Jason is the man, helped me through out everything. Thank you guys.
This is probably one of the best shops around. I’ve had numerous repairs done on my car and the staff, Jason are always great, knowledgeable and honest.
They did a great job with my car 👍 I highly recommend “The Reality Motors “ team.They’re very efficient and on top of any detail needed to help you out .👌Excellent place !! Thank you very much guys .Susana Alva
I had the pleasure of working with Jason who kept me posted on the status of the car which was awesome... & of course the car came out amazing .... love love love the work done on my car ...
Tom, Joel and the whole team at Reality Motors took such great care of my Jeep. I got her back faster than anticipated and she looks better than ever!! They made a usually stressful process easy and stress free!! Thank you. Highly recommended!
Very satisfied with the outcome of my vehicle. The staff at Reality is very helpful and on point, kept me updated with everything. Recommended!
I’m very satisfied with the service I received from the all staff of Reality Motors, specially from Joel.Reality Motors did an excellent job fixing my car.I highly recommend this place.
Highly recommend! Great service and work. Rear end damage due to auto accident. Good as new. I was pleasantly surprised that interior was vacuumed as well. Very happy.
I was referred to reality motors from several people who have said nothing but great things about this shop. Their service and work is exceptional and they truly care about their customers :)
Very professional, excellent customer service, my car looks new.
I don’t write many reviews however good service is hard to find and These guys were great. Being in an accident can be a harrowing experience, but the staff at Reality Motors really helped put my mind at ease. They were so professional, accommodating and hassle free. Would definitely recommend them to all friends and family.
Cab not find more honest mechanics, than Tom, Ralph nd Marcelo.Theyll always tell you the truth about ur car,Up front and honest with their estimate, and realistic with the cost. I trust them to work on my and always tell me the truth.
This team is very professional ), flexible and followed up with us step by step to keep us updated and answered all our questions timely. Highly recommend them!!!
Professional company, car came out 10/10 plus they touched up scratches that were not part of accident. will return. speak with Joel, he is very courteous and helpful.
Great customer service. Fast and professional. Are car looks Great!
I highly recommend it. Since the moment I called they were very kind and helpful. Erika walked me trough the whole claim process and even with renting a car. Nice staff and a very clean and neat office. I really had a good experience and I’d recommend to anyone.
Great service and trustworthy. 👍
Best place ever, from the moment I contact them Erika was very helpful and walked me through the whole process and made me feel very comfortable leaving my car in their hands. When I got my car back I was impressed with the work. From Erika to everyone else in the shop were so nice and friendly, I highly recommend Reality Motors.. They are the best!!!
My car was rearended. It was in bad shape. Joel, Jason and the team at Reality fixed my car in no time. This shop is the best in the business.
Reality motors did an amazing job with my car good as new. Great service and work. Highly recommended!
Extremely helpful and honest. They don’t waste your time or give you the run around. A pleasure to deal with.
I can’t say enough about the amazing service and treatment I received.Tommy and his whole team took care of my car and made me feel like I had nothing to worry about.They were peofesssional ..honest and did whatever they could do make sure the car was repaired and back to me as quickly as possible.I will be recommending them to everyone I know
I was recommended by a friend and they did not disappoint. I didnt need anybody work I went in for catalytic converter and drive shaft and treated very professional and honest.
I was so happy with the service at a Reality Motors. When I got my car back after repairs, it looked like the day I picked it up from the dealership. I also the repairs were completed quicker than I anticipated. This is the only body shop I recommend!
Outstanding customer service. Excellent communication.Unbelievable quality of work
I went there to see if I could get a my blower fan working properly. I talked to Jason and he said they would check it out. He came back after a few minutes and said it was my blower resistor card, He ordered it and it was delivered and I was out of there from beginning to end in one hour.PS I will definitely be going back, good friendly service.
Amazing customer service at Reality Motors amazing people all around and my car looks amazing. Highly recommended
Highly recommend Reality Motors! They did an excellent job with my car! It looked as if it was never in an accident. 👍🏼 Their staff was attentive and helpful throughout the time my car was being repaired. I will definitely use them again!
Best experience possible. Got in a car accident with my jeep and i knew they were the right people to call. The process was simple they took care of everything fast and with ease. Trustworthy, professional, and timely. I would 100% recommend them to anyone. Thank you!
It was a great experience with reality motors! Very professional staff,they treated my car like their own car! I will definitely come back again !! Thank you guys!