We have used Quality Lube & Brake for our oil changes for over 10 years and they always do a super job. Sometimes you may have to wait in line, but they are fast with oil changes so everyone gets served in a timely manner. A couple of weeks ago, we made an appointment to have Glenn work on the brakes of my 12 year old Ford Edge. The car has 197,000 miles on it & the brakes started squawking badly when I would back up. Another mechanic told us that we needed new rotors & new pads PLUS the job would cost around $1000!!! When Glenn got it on the lift & took a look he decided that the rotors could be turned & he would install new pads. Total cost?? Less than a 1/3 of what I had been quoted by the other mechanic. THANKS for a super job and I appreciate the fact that you are very reasonable and you care about your customers pocketbooks too.
AWESOME!!! I was on a road trip and my car ran low on oil. I drove in and was immediately helped. All of my fluids were topped off and Richard was super friendly and nice. I would highly recommend this shop and appreciate the help they gave me.
Excellent Service!There’s always a line, but it’s worth the wait.All the guys are so nice.The shop is also one of the cleanest and most organized I’ve ever seen.I will continue to only go here.
Been going here for years for my previous employer and when ever I didnt have time to do my own oil changes. Services is excellent and friendly.
Glenn and the rest of the staff was wonderful to work with. Extremely courteous and professional. Great service!
Great service. Great people! I take many different cars here. I won’t go anywhere else. 👍👍
Best place in town for an oil change & any other automotive problem you may be havng. People there are friendly, courteous & well skilled.
Walmart is more professional! Weve used this place for several years but today was special.. today I was asked to let some other customer ahead of me after Id been in line for over 40 minutes when I still had 25 minutes of wait time left. This customer left their car up the street and went shopping but when they came back, they simply backed up into the line right ahead of me!! Im used to waiting here but I do have a schedule whee I allow for wait time not cut in line time. I have a job to be at!!! I didnt say anything but since there were 2 bays and they blocked the first one from me, when the 2nd one opened I drove in. The manager came up to me and said I had to let this other customer in because THEY were here first. I told him that wasnt true but he insisted and made a different customer move back to accommodate this apparent VIP. I find that irritating and unprofessional. Had I known that people up the street can simply back in ahead of us lowly and unworthy people Id have gone somewhere else or managed my schedule differently. This is just not worth coming for, I guess everyones money isnt the same here after all!!
Quality Lube has always been the place to have your car attended to and with the utmost courteous service...Richard and his team will always take care of you and your vehicle...the best!
Very friendly and helpful. Only place I will go to from here on out
Very nice guys. Fixed my tire fast
Fantastic, speedy, friendly service! Great value, also! Highly recommend.
Glenn & Richard are the best of the best! If you want top notch service, this is the place to be! Sometimes there’s a line, but it’s worth the wait. You get the best service, and the knowledge that both Glenn & Richard share is worth while. They are super efficient and kind while providing service to you. Give this place a stop, and try out their service! You won’t regret it.
Richie and the guys there are great they always take care of me and my family and hope to get service from them for long to come
What a pleasure. Friendly, organized, quick. I just sit in the car and play with the phone and 20 minutes later Im on my way.
When it comes to your car, you want someone who cares for your car and your wallet. This is why I had an excellent experience here. We were in town on vacation and when things took a turn for the worse, Glenn was there to help out. Great service and quick turn-around. Would definitely recommend. Thanks for everything, Glenn!
Best place in town for oil changes and top offs! Excellent customer service!
Richard and his team always take care of me and get me in and out as fast as possible. This is the only place to come in FBG if you need an oil change.
These people are so nice! I work at a vineyard so even though the pandemic has everything on hold, I still have to drive a lot and needed an oil change really bad. They had me pull right up and allowed me to stay in my car for the whole thing, super safe and sanitary. The two guys that took care of me were very hospitable, thank you!
They do a great job servicing my vehicle
Called an hour ago and got a quote for a super duty diesel oil change and tire rotation. Wife took truck in to escape kids for a bit. Quick service same price as quoted. Great service. Thank you.
Can not express how grateful I am am for these boys.the ONLY shop I would ever EVER consider taking my BMW to in Fredericksburg. These guys have years of experience and a tight shop to handle whatever needs be done. They are all very honest and have no need to play games. Every time I have had my vehicles in it was a very good experience I will continue giving them my business.
Wow! Way above expectations!Richard & his staff are friendly, speedy, affordable & know their stuff...Ill keep coming back for excellent service & home town kindness.
Always great customer service, wont take my vehicles anywhere else for service besides the dealership
This is the best place to get an oil change and other minor modifications to a vehicle. Great awesome owner.
Always helpful and friendly.
Very quick and friendly service!
Quicker than Walmart. Price is a bit high but rather pay than to sit and wait around...
They always do a good job and they seem to care
I can’t say enough thank you’s .We were passing by from Austin to El Paso when a few miles before their shop we had a problem with our breaks and needed an oil change. We got there just a few minutes before they closed and they didn’t turn us away. They fixed our truck and not ones did they complain or stop smiling and made us feel welcome. They made our trip possible, we would have never even made it back to Austin in in the condition of our truck.They deceive more than just 5 stars.
Best place to get your oil changed in Fredericksburg quick clean dependable
Always excellent service. Highly recommended.
Always a gr8 experience.
This is the only place on town I will go for for oil change and any non warranty service. They are polite, quick, and do an awesome job. Get there early to avoid the lines, this place is popular.
I get my oil changed here and Ive always been happy with the service I receive. I pay around $60 and I get high quality oil that allows me to go more miles. I always leave with full windshield washer fluid so I imagine they check all that. And all the guys are super nice.
Simply the best! Been doing business with Richie and Glen for over 10 years. Dont go anywhere else.
Ive been a customer for nearly 16 years, Richard, Glenn, Chris and the all staff have consistently delivered the best customer service to myself, family and friends. The are knowledgeable, quick, thorough and truly care. Prices are very reasonable, and well worth any wait there might be...no reason to go anywhere else.
Great place with great service! Glenn is professional and is personable! Honest guy as well!
Great staff good prices and fast
Excellent service... fair pricing... kind and knowledgeable!
Great service, great prices. Took 10 minutes to change my oil and they were very friendly. We were out of town and they made us feel right at home.
Quality Service quality jobs you always dont have a long wait
Fast and friendly service with Michael every time :)
These guys have always talking care of me the 2x I have lived in Fredericksburg. This is the only shop I go to here. Thank yall so much
Great service!!
These guys are great supper fast a supper friendly thanks to them a TON
I like the fact that all of the employees are knowledgeable about the car your in.
These guys are the nicest and most professional group of gentlemen! Im a loyal customer now!
Honest and dependable! Treat you like family!
They do a great job
Excellent service and conscientious staff. A little crowded in q that put you in the street Wile you wait.
I have to I work here lol
A place that will give you a quick oil change and not try to up sell you.
So, my friend and I are driving through Fredericksburg on our way back from a camping trip to the Guadalupe Mountains and Carlsbad when our (battle-hardened) Isuzu finally decides that its down for the count. Seeing our predicament (because, as luck would have it, were within shouting distance from the shop), each of the guys from Quality comes over in turn, helping us push the car to a safe location, and offering to examine it as best they can in a parking lot, and ten minutes after they are scheduled to close. As we let the car cool down, Richie, the managing mechanic promises to return after an errand to see if we are still stuck.We were, and he did, and well after the shops closing time and in to the late evening he worked to get us back on the road, even patching a tire that was punctured by a nail that we picked up in the lot where we broke down. (I know, right?)Ive never been happy about breaking down, especially on the back end of a four day camping trip and an 8-hour drive (and we looked every bit the part), but meeting Richie, his wife, and the rest of the guys in the shop was worth it. The world is full of generous, kind-hearted people, and you can find a few of them here.
You can trust them. Been there for years.
The service is always great and they answer your questions
Excellent customer service!
Excellent service, reasonable prices
Great service friendly staff! I always come here!!!
Great service and friendly staff.
Fast service coffee not bad prices
Richard in the guys are really helpful
Without a doubt the best staff in town.
The crew is awesome and friendly
Great place with amazing service!
Quick place for an inspection. Has ethanol free gas
Good people, doing a good job.
Awesome service, awesome people.
Always friendly & professional service!!
I left because no one ever acknowledged I was there or even came to see what I wanted.
Where I go to get my oil changed and more.
Competent & fast service.
Fast efficient friendly.
Because its quality!
Love these people!
Great, friendly, helpful and fast.
Beat in town .
Awesome service
Great quick service
Great