Doc was amazing helped us out with my sons truck. His ball bearing broke on our way to take him to college in San Antonio and he was quick to tow the truck back to town and turn around and have it fixed within a day so we could pick it up and take it back to my son before we left him there and traveled back home to Abilene and then New Mexico. He let us know that if my son needed anything we could call him and he would help us out best he could. Awesome service and reasonable prices!!!
Driving from Alpine, TX to home and got a flat. Wasn’t able to get the spare to drop down so limped into town after all the shops were closed for the day. Hotel concierge gave me his number. Called at 7:30 AM and asked for a service call.Service and price was excellent. He came changed out my tire then I followed him back to his shop. He repaired and put it back on, aired up all the tires on my truck, the auto dolly, and niece’s truck we were towing. He checked all the fluids too.
I was in Fredericksburg from out of town but needed a small repair to get me home. Doc fixed it quickly, charged a reasonable price, and was very friendly! He even aired my tires and checked my fluids. I highly recommend this repair shop.
They have great customer service. Stephanie & Jack are the best!
Took great care of my car.
Only talk to them on phone that couldnt help me at that time. No way to rate that experience.
Good guys, great work
These guys were the only ones who could figure out what was wrong with my car.
Very good, they educated me on services, went the extra mile to ensure my safety and vehicle wherewithal, even though it was simple maintenance. Id give 10 stars if an option... Im a customer for good now.
Charged me over $600 for a miss diagnosis that didnt even come close to fixing the problem... will never take my care there again...
He gave me good information and seemed knowledgable. He will give me a diagnosis and let me decide my optiond
IF YOU ARE BROKEN DOWN AND GOOGLING NEARBY AUTO SHOPS, YOU HAVE FOUND THE ONE! I have never had an experience like I had with Doc’s. I am from Houston and broke down in nearby Johnson City. I was stranded four hours from home and had no idea what was wrong. Doc’s did everything they could to get me home ASAP, which in my case was the next day. Then, three days later, they followed up with me to make sure I made it home safe. Also, I rarely review, this was important to me 🙃
Integrity. You dont often see it much these days but the folks at Docs has it. Theyre honest, knowledgeable, and work hard. I highly recommend Docs.
An excellent job from being towed, getting the estimate and repairs. I was traveling with my elderly Mom and we broke down near Fredericksburg. Doc’s went the extra mile with a speedy repair and even gave us a ride to and from a the hotel room we got for the night.
So that was hands down the best service I have ever received. Doc was in early for my 730 out of the blue arrival after running into some mechanical issues on my drive back to Ca. Doc had me sorted out extremely fast and at a great price too! Doc is the man. Honest and friendly - cant ask for much more than that! Many thanks Doc!!!!
Have always had a positive experience. Doc gets the job done rigjt.
Love, love, love DOC Automotive Repair. Jeff and crew are honest and never try to upsell something you dont need. Very pleasant to do business with and a great supporter of the community. Cant go wrong using this shop!!!
He will tell you what up it up to you to fix what is broken and its better to fix it before it goes because thats the way it is thanks Doc is a man of is word that makes him one you can trust and thats hard for me to do so thanks Doc for what you do
My pickup blew a transmission hose and was billowing smoke from fluid on the engine late Friday afternoon at 4:30. I called Docs and was pleasantly greeted on the phone. Within an hour they had towed my truck to the shop and said be there Monday morning to authorize the repairs. Come Monday morning I was there 30 minutes after they opened. The shop was already full of cars and trucks being repaired and his crew of mechanics made the place look like a bee hive. People had been lined up before opening time wanting to get in line but my truck was already in bay #4 ready to be repaired. Doc quizzed me about the break down and I could tell from his questions he was already diagnosing the problem and knew just where to begin.Six hours later my truck was ready with new transmission hoses, trans fluid fluid, and Doc went the extra step and installed a new drive belt that was aging (150,000K) just to save me from another break down. It is obvious Doc takes a personal interest in the well being of his customers and looks out for their safety. The bill was entirely fair, and the truck runs better than ever. Thanks Doc!
Gave me good referal to get needed work done
Had a problem with my toad car and I needed someone to check it. Doc put it on his lift checked everything and checked the fluids and did not charge me for the service. I highly recommend his services. I will definitely go to Docs for any future needs.
I was on vacation with the family in Fredricksburg. The van broke down late the day before we were scheduled to return to Dallas. Docs towed us to the shop and got us up and running so that we were able to return to Dallas without delay. Thanks so much!
Hands down the best auto repair experience I have ever had. Doc, Dave, and the entire staff are the most welcoming, helpful, and honest people you will ever meet. My husband and I were in town for the weekend when our 2013 Kia Sportage started making a very concerning noise. Of course this was a Sunday afternoon right before we were headed out of town and nothing in Fredericksburg was open. We stayed an extra night and ended up at Docs at 7:30am the next morning. He already had the shop opened and promised to do his best to help us out. We had to leave the vehicle and head back to Houston, but doc kept us informed every step of the way. We ended up with a very costly issue (full engine replacement) and Doc was honest that the repair wouldn’t be worth it. He worked with us to find alternate solutions and even let us keep the car at the shop while we tried to figure out what we were going to do from 200+ miles away. At the end of the day, we have been working with Doc and his staff for over two weeks, and they only charged us a minuscule amount for their due diligence. I could not recommend these folks any higher, they are truly the friendliest and most helpful people around!
Topical story, car brakes down, google search “Auto Repair “. Glad they were available, they were well accommodating and had our vehicle up and running the next day.
These folks were so helpful. I was passing thru on my way to meet up with a potential buyer of my Jeep Liberty from repokar, when my car stopped. Searched for some help on the internet and found them, I explained my situation and they said they’ll come over. The gentleman in office took a quick look and said no problem, would be ready in an hour or so. God bless them ! The buyer liked it and has bought it the same day.
We were visiting Fredericksburg and our truck started having major problems the day we were going home. We would never have made it. Doc got us in, diagnosed the problem, and we had to stay another night. He had Lewis (sp) run us all over while we waited on our truck . Good honest people and thank you Lewis for listening to my problems. I was so stressed out but Docs made a bad situation as pleasant as could be expected. Highly recommend.
I was out on vacation visiting enchanted rock when my radiator blew and my headers cracked. There where 5 of us stranded at the the park. Enterprise couldnt help us, Doc did they brought us a car and handled the blown crv we
Doc has always done us right.............He is very caring of his customers.Never had to take any repairs back for anything.Brad
Thank you for all you do.
I had had a wonderful week at the HEB Camp Foundation with my four children and was heading back to Dallas, when I decided to stop in Fredricksburg and see if I could get some help. My car was driving horribly and I was scared that I would lose control and have a wreck. I stopped by a Walmart to have my tires checked, thinking that might be the problem, as I was about to go into the auto area, I started a conversation with a very nice man who also happened to be a mechanic (tractors) and he checked out my car and advised me to go and see Doc. Doc was a godsend. He was so kind, and even though he was very busy, stopped and took the time to drive my car and check out the problem. I was able to safely drive back home to Dallas and I am now a Doc fan. If you are in the area of Fredricksburg or just passing through, I highly recommend Doc! He is knowledgeable, honest and kind. Sincerely, Kathy Reyes. Dallas Texas
Dave took care of my car without prior notice and he and the other staff were awesome! Thank you! ❤️
If your ever in a bind and need fast service than this is your spot my vehicle was repaired same day price was a bit expensive but job was done right.when no one else was around that could meet time line they did thanks for your service.
They do great work
Great service and fast repairs done right
Was told they couldn’t give me a quote over the phone. He wouldn’t even give me a general rough estimate. Come on guys. A little ridiculous.
They helped us a lot when we hit a deer. Highly recommended place!
I came in last minute with a busted water pump, no appointment and they fixed it up inside 4 hours on a very busy day. Thank you!
Go to auto shop in Fredericksburg.
Quick and awesome!
Best in Fredericksburg
A local treasure.