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Colonial Jewelers
1 S Market St, Frederick, MD 21701, United States
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Colonial Jewelers

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Co
Review №1

Colonial Jewelers is a wonderful, local place to shop for jewelry. Not only did my husband get my engagement ring from Colonial Jewelers, but he also got both of our wedding bands and a diamond necklace for my wedding gift as well. Mary Parry helped us on all 3 occasions, that we went to Colonial Jewelers over the past year. We will continue to recommend them to friends and family for their expertise and friendly service.

Jo
Review №2

What a fantastic store. Kayleigh was amazing as she helped us pick out the perfect tennis bracelet for my wife. Everyone in the store was friendly and made us feel at home. We love the bracelet and will come back every time we are in town!! Thank you all! (And the champagne is a lovely touch!)

De
Review №3

Paige, Savannah, and Kaylee (sp) are AWESOME! I had an Omega and Tag Heuer serviced. The customer service at Colonial is ON POINT! If you’re looking for that next piece of fine jewelry, or if you need to have something fixed—Colonial is your local jeweler of choice!

Ka
Review №4

Colonial Jewelers is a very special place! It is located in beautiful downtown Frederick. I brought my engagement/wedding ring there to be repaired. I sadly lost my engagement diamond several months ago and brought my ring there to be fixed. And I am so thankful I did! I was so fortunate to have an appointment with Kayleigh. She was so patient and understanding with me! She spent a lot time with me. She was very understanding of my feeling and kindly guided me. I have made arrangements to get it fixed and selected a new diamond. I feel so confident with them and so appreciate all the time and love they gave me today! I highly recommend Colonial Jewelers!

Br
Review №5

Great customer service and super friendly. Highly recommend!

Lu
Review №6

I just had a customized 3 carat platinum diamond ring made at Colonial Jewelers, it turned out beautiful and I want to say that my experience with the owners and Andrea my go to person gave me exceptional service and she made my dream come true. I actually followed Andrea from another store where I I had bought several pieces from, there is no comparison with Colonial and the other company, the quality, friendliness, and professionalism outranks Reeds Jewelers in Hagerstown hands down!! If your looking for a positive experience and top quality jewelry you must visit Colonial Jewelers and ask for Andrea!!

Sa
Review №7

I came to Colonial Jewelers to get my ring resized. The ladies clearly know what they are doing. My wedding got pushed up, and so I let them know and they got my ring done in only a couple of days. Everyone was really sweet and so welcoming and helpful! My ring is an antique but they made me feel like I was in capable hands. Thank you so much again for getting my ring back to me in record time! It fits perfectly, and I may come in to get my wedding band resized as I got it at another jeweler who sized me wrong and so its a size or a half too large. Overall, Im so happy with my experience!

Sh
Review №8

They did amazing work for a good cost and a tight deadline. I needed a silver coin engraved and they went far and beyond expectations by cleaning the coin up expertly. The staff from the guard at the door to everyone I saw were friendly and accommodating. Would highly recommend approaching them with any project you have in mind! Thanks to Amanda and the whole team.

An
Review №9

Colonial Jeweler’s in store jeweler did an exceptional job repairing my jewelry. I felt very secure knowing my jewelry did not have to be sent away and it was finished within one week! I’ve had pieces repaired elsewhere, but the quality of his craftsmanship has earned any of my future business! Thank you for restoring my favorite jewelry to like new condition!

Ma
Review №10

I must share, although I have yet to purchase from here and it is not due to any problems arising from this establishment yet just waiting on the right watch to come in, Ms Robey has an excellent response time and exemplary customer service. I cant wait to leave a review after my future purchase.I will definitely be referring others here and I recommend anyone looking for a excellent place to purchase from to come here as well.

Ch
Review №11

The last time I had my Explorer serviced was with my AD in Memphis(5 years ago), so this was the first time working with Colonial. Paige was awesome. The process was seamless. My stem no longer has a gritty turn, and the power reserve has been revived. See Paige if you need to service your Rolex. Please service your Rolexes. They have intricate movements, and like all machines, they need to be maintained (at least oiled and pressure tested if you actually wear it). If stock ever becomes available on new sport watches, I will be buying a New Sub from Colonial.

Jo
Review №12

I purchased my wifes engagement and wedding band from Colonial. She also purchased my ring from there. The staff is super friendly and they have a great location. Their selection is great. Im confident if you are shopping for high quality jewelry, you will not be disappointed with Colonial Jewelers. Thanks!

Ke
Review №13

Ashley did a great job of helping me through my options in my price range. Very helpful and accommodating. Got the ring that I know shell say yes to.

Ju
Review №14

Colonial Jewelers is without a doubt the best place to purchase jewelry in Frederick (or Maryland for that matter).In the last few years I have purchased about 7 different things and every time the experience is amazing.This particular time due to health issues my fiancé and I were in a time crunch for wedding bands. We showed up, the store was spotless and we were given the golden treatment.We were greeted with a smile and helpful advice, but never once were we pushed to a more expensive ring or extras.Sarah came by to say hello, catch up and thanked us for coming back again.If you want to see what 99% of all businesses in this country are missing simply stop by and see the attention and care they give every single customer that walks thru the doors.A truly well run, family owned, multi generation, and staple in the community business. Every time I leave I wonder how I can help them or refer more business.

mi
Review №15

Colonial Jewelers consistently has beautiful jewelry and amazing staff. Their jewelry repair is also excellent.

Ro
Review №16

I have always had this idea of having our very own “family jeweler” that we’ve gone to for everything, a jeweler that knows us for more than just our business and is more involved and along with us on our journey through life. I have been to countless number of jewelry stores and in almost each and everyone, I got the sense that the people there just looked at you as an opportunity to make a sale, and while none of them did anything wrong, it just never felt personal, and I never thought I would be able to find that family jeweler I had always imagined I would until I came across Colonial Jewelers.I cannot say enough nice things about Sarah and Paige and the rest of the staff at Colonial Jewelers. They worked tirelessly and kept a smile on their face as I bugged them about each and every little nitty gritty detail on my fiancé’s engagement ring, which turned out to be even better then I could have ever imagined. My fiancé and I are already getting excited at the thought of designing our wedding bands with them, and I’ve already started imagining all the other pieces of jewelry I’ll be buying from them down the road not only because they’re work is fantastic, but because the manner in which they operate in makes you WANT to buy with them.Not to mention their extensive knowledge of watches and their ability to appraise jewelry and watches. I am a huge watch enthusiasts and have been for a while now, and never have I had a better time working with and dealing with staff on appraisals and purchases as I have with the staff of Colonial Jewelers.Colonial Jewelers has found not just a client, but a family for life :)

Pa
Review №17

Laura did an amazing job at helping me find the perfect engagement ring! There was a pre-set oval ring in the case, and it was exactly like what I envisioned, only I wanted a larger diamond. Laura brought out a beautiful oval diamond, and after a long day of shopping around for similar specs, Colonial made the best deal for the most beautiful diamond. They made the exact same setting as the ring in the case, specifically for my diamond. It came out absolutely perfect! All of the the outstanding reviews were true. Needless to say, I’ll be a return customer!

K
Review №18

Brought a Tiffany & Co platinum band with diamond in for appraisal/possible purchase because it no longer fit. They offered me $400 for a $4,500 ring and then said they could add a half size for $270, called Tiffany & Co after I left Colonial and they will resize it for $90. I never told them I knew how much the band was, but they clearly thought they were going to pull a fast one and make a quick buck. Everyone knows Tiffany & Co, only people in Frederick know Colonial Jewelers.

Th
Review №19

Colonial Jewelers and Amanda provided a fantastic customer experience and helped me find the perfect engagement ring. Amanda educated me on important information while ring shopping and I never felt pressured to make any decisions or purchase anything that I did not want. Colonial Jewelers is awesome!

Ve
Review №20

Where do I begin??? Amanda was absolutely amazing. She is not only kind and heart warming, but she has the up most patients that I have never seen before. My husband said I could upgrade my rings and I was VERY indecisive on what I wanted. Amanda could of easily shown me what they had in store, and told me to pick what was available. But she did not do that. She took it to another level, and took the time to not only look at every possibility there was, but even called into suppliers to see if there were different series in the ring I wanted. Amanda made sure I was getting exactly what I wanted and found the most beautiful custom rings that I am over the moon obsessed with. She knew how important my husbands grandmothers diamond meant to me, and she made sure, it shined bright up against my custom infinity wedding band. I could go on and on. End of the day, Colonial Jewelers is amazing and Amanda is a star in my book! I can’t thank you enough Amanda, for taking the time with myself, and my husband, along with getting me exactly what I wanted. As long as Amanda is there, she will be my go to girl for jewelry!

Sp
Review №21

Amanda was fantastic to work with! She genuinely cared about helping me pick the right engagement ring for my fiancée. She was helpful, honest, and worked well with me on all the details of the ring. She even met with me 3 times! Overall a great experience, I would definitely recommend to a friend!

Ge
Review №22

We visited Colonial Jewelers to get an estimate for the repair of 2 rings and a bracelet. The estimate was fair and the work done was very good.

Ka
Review №23

Nice, personal service.

Al
Review №24

Number 1 jewelry store in whole Virginia. Prices are more than affordable, service is amazing, top notch quality, everything is so perfect about this store!

CA
Review №25

Great experience. I went in knowing I wanted to buy a Rolex but unsure which model suited me best and with prompt,polite,patient, no pressure help I made a choice I feel great about. Hands down best luxury buying experience Ive had in a long time. Lovely collection of watches and jewelry on site. I will most certainly return for future purchases and recommend them to friends. Looking at watches online just is not the same as going in to see how they wear. I strongly recommend visiting Colonial Jewelers its worth the drive.

Au
Review №26

Great experience. An easy, and effortless - yes effortless, Rolex purchase. Top notch. I highly recommend.

Er
Review №27

Nothing short of complete professionalism. Everyone is knowledgeable, friendly, and always willing to go the extra mile to make sure you feel special. Was able to get a watch that was sold out everywhere because they were always looking out for me. Highly recommended!

Mi
Review №28

I am thrilled with my experience with Paige and the rest of the staff at Colonial. After a not so lovely experience with another jeweler, we went to Colonial looking to them to help make it right. They gave us options and ultimately, we found something that was even better than what I imagined. Paige made sure that I was nothing but happy when I left. Her communication, dedication, commitment to us was exceptional and we are looking forward to purchasing our wedding bands with her!

Me
Review №29

My engagement ring came from here and whenever I go in to get my ring cleaned, the staff is always friendly and professional. My husband also had a great experience here when purchasing the ring and would definitely go back to purchase more jewelry. I do still wish they would do the courtesy 6 month reminder calls for ring inspection to keep up with your warranty - theyve recently stopped doing that and your warranty will expire if you dont make it in within the 6 months. They kindly re-upped our warranty after we came in, but the reminder call was always nice to make sure we stayed on top of it.

Ry
Review №30

I went in there not knowing much about rings. Amanda made the process easy and enjoyable. We ended up with an awesome ring that my wife loves.

Es
Review №31

Colonial Jewelry’s was by far better then I ever expected. After a very bad experience at another jeweler and only one week before my wedding Colonial Jewelers stepped in and got the job done. The staff were kind, helpful and Went out of their way to be accommodating. The experience was wonderful and I highly recommend!

Er
Review №32

Kimberly was amazingly helpful with assisting us in picking out a new band. The ring is absolutely gorgeous too. Highly recommend them

Ch
Review №33

Kimberly was so helpful! She stuck with me throughout the whole process of picking out an engagement ring which took me about 2 months as I clearly wanted to get the perfect ring and diamond. The atmosphere at Colonial is so homey and they don’t pressure you at all which makes one feel so comfortable. Being born and raised in Frederick it was important to support a store that is such a staple to our town. I would hands down recommend Colonial Jewelers to anyone looking to find the perfect ring, watch, ear rings... etcThanks Again,Chad

Ke
Review №34

Kimberly was kind and patient and creative, and did I say patient. At first I didnt want to go all the way to Frederick, but this was WELL worth the trip. I have a beautiful end result. The stones from my familys rings are now gorgeously placed in a necklace I can wear everyday, or with a cocktail dress. Unbelievably perfect!!

Ma
Review №35

My wife and I have had such an amazing experience working with Amanda at Colonial Jewelers. She was able to help me pick out the perfect wedding band and setting for my wife’s engagement ring and provided top notch customer service every step of the way. Not only is the selection at Colonial second to none but the entire staff makes the process as seamless as possible. I would highly recommend stopping by to see Amanda and the rest of the team if you are looking for reputable jewelry store!!

Pa
Review №36

This was the best experience. My fiance is very particular and she had a vision in mind. Colonial brought her vision to life. We are so beyond pleased with both of our rings. We will definitely be going back for any future jewelry needs! We highly recommend them for your future needs as well. Thanks Amanda!!!

Ra
Review №37

Kimberly did a wonderful job helping me with my recent upgrade. She is extremely knowledgeable and I didn’t feel pressured at any time to make a decision. My visit was light and fun. If you’re looking for an engagement ring, to maybe upgrade or interested in any other type of jewelry, definitely chose Colonial and ask for Kimberly.

M
Review №38

Colonial Jewelers customer service is second to none! Their jewelry is unique and the quality craftsmanship is remarkable. We worked with Alison and I would recommend her to anyone. She is attentive and takes her time to get to know the client / customer. I appreciate this because time is precious and not much of it to go around. Highly recommend to anyone who wants to have their own personal jeweler! Love this place!!!!

Vi
Review №39

I recently lost a ring that meant precious memories for me. My deceased husband had purchased it from Colonial Jewelers several years ago. After searching for my ring with no luck I made a call to the store in hopes they could help. It only took less than a minute for Kimberly to locate the information needed. She ordered me another one and Im so happy.. Thank you for the great service.

Dy
Review №40

Always excellent and helpful service. Amanda was very helpful and helped us get our beautiful wedding bands.

Aa
Review №41

HIGHLY HIGHLY HIGHLY RECOMMEND THIS Place! I went in there one weekend trying to get as much information in order to complete a surprise engagement to my long time girlfriend. The employee, Amanda, seemed to be able to read my mind, as she showed many options, getting her sized, and giving us a lot of information, all while making it stealthy ;)I returned to this store a few weeks later to purchase a ring and Amanda, who I know has seen hundreds of people since last seeing me, recognized me by name and remembered my girlfriends name (who was not there)! She showed me many many options and gave me so much valuable information that assisted in my decision. She took off so much pressure from making this decision! Thank you so much!This store offers a lot benefits that many jewelers that I had visited in the area did not. I highly recommend this store and I know anyone else who buys a ring from here will as well!P.S. AMANDA NEEDS A RAISE! SHE WAS/IS AMAZING!

St
Review №42

This is an amazing family owned jeweler in Frederick, MD!! They actually care about the overall experience you have here. I purchased an engagement ring from here about 5 years ago and a few months ago and unfortunately the diamond fell out of the setting. My wife is a nurse, wears the ring a lot, and must of somehow bumped and bent the setting over time. We were able to locate the diamond so I returned to Colonial Jewelers to have it repaired. I was greeted by a wonderful sales representative named Paige who was by far the best customer service I have ever received!!! Instead of repairing the setting, Paige got Patty (the owner) involved. To my surprise Party set up a personal appointment with her to go over some options. Generously, Patty offered to replace the engagement band for FREE with a more sturdy option. In my opinion thins is why you should always purchase from local small businesses. There customer care and attention to the little things will have me coming back for years to come!! Thank you Paige, Patty, and Comional Jewelers for making the ring buying experience a wonderful one even years after my original purchase!! I’d give you 10 stars on here if I could!!!

Ev
Review №43

My husband and I have purchased 2 Rolex watches from Colonial Jewelers and we are incredibly pleased with our experiences. We worked with Amanda and she is just as sweet as she is knowledgeable. She is very patient and professional.We will definitely be back to see her.

Ma
Review №44

This is my second experience with Colonial Jewelers. They have a beautiful and unique pieces that look like works of art. The staff is very knowledgeable and always willing to work with their customers. It is a joy to find once-in-a-lifetime pieces of jewelry

La
Review №45

If you are looking for a selection of gorgeous & unique wedding rings, Colonial Jewelers is a must visit. We worked with Serena, who made the experience fun, exciting, and personalize. She is amazingly knowledgeable, patient & accommodating. She listen to everything I liked about various styles, and then pulled out a ring, I had overlooked, that was a mix of everything I was looking for. She also worked with us to customize the stones we set, to our preference. We had been to numerous jewelers, and our experience here, in both selection & service, far outweighed anywhere else we visited.

Si
Review №46

Superior store. Fine quality jewelry in every case. I picked up a pair of simple gold hoops for my Mom here recently. I have my eye on a pair of fire opal earrings Ive seen here. Excellent service.

Ch
Review №47

Excellent from start to finish. The process was very simple, and Amanda was extremely helpful. They made me feel great and made me look even better! Great people from the owner to the salesperson. If you are looking for any type of jewelry, make Colonial Jewelers your go to spot!

Pa
Review №48

Great customer service! We have bought from Colonial Jewelers several times and always happy and will keep going back!

Th
Review №49

After many years working with Kimberly at Colonial Jewelers, I now have the ring I wanted since I first saw it in 2014. She remembered which ring I had looked at then, and after spending 30 minutes or so, she found it & let me know what payment options Colonial Jewelers had to offer... I chose the one that worked for my budget & now the ring is on my finger!!!Not only did she find MY ring again, she remembered my face and name, as well. I would say that level of customer service deserves 5 stars, all the way!!!Thanks Kimberely!!! Debra

Ro
Review №50

Wonderful customer service and excellent products. Amanda was awesome. She recognized me every time I walked through the door and knew exactly what I needed. Thank you so much!

Ph
Review №51

This is the best place to get jewelry with the best service! Paige was so helpful. She made shopping for and purchasing the perfect engagement ring so easy and fun! I would recommend Colonial Jewelers for anyone looking for a personalized experience and the best jewelry around!

Al
Review №52

My fiancé and I looked for wedding bands for myself, and we were really struggling to find something perfect. Kimberly at Colonial gave us so many options that I LOVED. I had a really hard time making a decision, but I was so happy to have options! We are so happy we stopped in!

Ju
Review №53

Colonial Jewelers is one of the best places to buy that special jewelry item that you have been dreaming of for yourself. Beautiful atmosphere with extremely helpful sales associates—- located right in downtown Frederick! Ask for Kimberly — she is very knowledgeable and will help you choose that perfect piece!

Pa
Review №54

I had a wonderful experience at Colonial Jewelers. The staff was very helpful and really helped me out finding an engagement ring for my girlfriend. Autumn was very helpful in helping me pick out a ring that I was having trouble in finding. I ended up picking one out and was custom made for me. It turned out beautiful when I received and I couldnt stop looking at it. Every one was very professional and caring about this one in a life time experience. Thank you

Am
Review №55

My husband and I have always had wonderful experiences at Colonial Jewelers. Kimberly has been amazing. She helped my husband pick out an engagement ring and helped both of us pick out our wedding bands. Shes helped my husband numerous times as hes planned special jewelry surprises. Ive even brought my mom to see Kimberly when her wedding band needed repair and they took great care of her. We have found our jewelry store and wouldnt go anywhere else. We highly recommend Kimberly!

To
Review №56

Jeff at Colonial Jewelers is a friend of mine. I’ve only met him a few times but the way he cares for his customers and employees is the gold standard of Downtown, Frederick.I first came into the shop to have my Grandmother’s watched fixed. He handled that project himself while I waited and I was out of there in five minutes.I will continue to use this incredible downtown company for my all my needs in this arena. More posts to come on my latest and most treasured interaction at Colonial Jewelers.

Lo
Review №57

I love Colonial Jewelers!! If you are looking for excellent quality jewelry, this is the place to shop. I buy all my jewelry here, and have for years, and not only for myself!!! Kimberly is awesome. She has repeatedly helped me and my husband when shopping for jewelery, but everyone there is so nice and knowledgeable. I stop by frequently for Kimberly to check our rings and clean them as well. I highly recommend Colonial Jewelers. Take time to stop by to see what they have.

Gi
Review №58

Abby and I had a great experience getting wedding rings (and her engagement ring just before that!) at Colonial Jewelers. Sarena helped us throughout the process, including my perhaps peculiar desire to incorporate a home-made band into the engagement ring. The jewelers were understanding and helpful in incorporating an amateurs (my) work to make a truly personal ring. We came right back for the wedding rings, and Sarena was friendly and helpful as ever as we looked over sizes, shapes, and materials.Our overall experience was exciting and stress-free, and the resulting rings are exactly what we wanted. Thanks so much!

Mi
Review №59

I went to Colonial to buy an engagement ring. I had a firm budget, style, and materials in mind. Sarena helped me and she was very knowledgeable about different settings and materials and she asked questions to really help try to find something perfect for my fiance. She worked very hard to find me a ring that was the perfect style and in my budget. I was very satisfied when I left that day. 2 weeks later we dropped the ring off to have the size adjusted. Sarena was not there that day, but the other staff were just as helpful and genuinely nice. The ring was back a week later exactly as they promised and with a perfect fit. When I walked back in to pick it up, Sarena greeted me by name right away despite only meeting once 3 weeks before. I have very little jewelry buying experience, but Colonial made me feel valued and never once pressured and I will 100% be going back the next time I am in the market for jewelry.

LW
Review №60

We looked online for a good jewelers store, and found Colonial. They were the first store we went to, based on the super online reviews, and we were not disappointed. From the first moment, they were completely professional. Kimberly helped us, and she was fantastic, professional, patient, and knowledgeable. We had a super experience the whole way through. No cheesy sales pitch, no meaningless talk, no high-pressure tactics. Look no further! We will definitely be back again. Highly recommended.

Ch
Review №61

I can’t even tell you how much this place impresses me. I was able to find the engagement ring on my dreams. It was easily the best decision ever especially the help and guidance I received from Sarena. She was wonderful to my husband and I. To this day, I still recommend people to check out this place!

Ga
Review №62

Kimberly was amazing! She helped me and my fiance pick the perfect ring and made sure we knew everything about the different cuts and the different clarities of the diamonds. She was extremely enthusiastic about our situation and even gave us a bottle of champagne to celebrate when I picked up the ring. They are very professional and knowledgeable and genuine. We will be going back.

Be
Review №63

I purchased an engagement ring from Colonial and had a great experience. If youre searching for the perfect ring, I would highly recommend asking for Kimberly. She will walk you through the options in a no-pressure, no-stress environment, all while keeping your budget in mind. On top of helping customize the perfect ring, the customer service during and after the buying process has been top notch!

Ka
Review №64

My fiance bought my engagement ring from Colonial Jewelers, and I love it! We went back on the day of the Wedding Walk to get our wedding bands, which we just picked up, and they are perfect. Kimberly has helped us both times. Shes been great! It is so easy to get in touch with her, and she is always so helpful!

Br
Review №65

We are returning customers to Colonial Jewelers. This family owned business continues to exceed all expectations. The staff are professional, informative and genuine. We are informed and highly selective consumers. Sarah spent considerable time and effort answering numerous questions before we made our purchase. She walked us through every step of the process and ensured we were comfortable and accommodated. We highly recommend Colonial Jewelers to anyone considering a purchase for any occasion.

Yv
Review №66

Kimberly worked diligently with me and my girlfriend to find beautiful rings within our budget. She took great care to make sure we were informed along the way, and made certain that we were satisfied. I couldn’t recommend them enough.

Se
Review №67

I had an excellent experience. I got exactly what I wanted for the exact price I wanted. The staff was excellent, friendly, and knowledgeable. 10/10 would recommend.

He
Review №68

My husband and I had gone to Colonial Jewelers back in February to look for new wedding rings. We met with Kim who was wonderful. She was able to streamline us to exactly what we were looking for! With all the beautiful jewelry there its easy to be overwhelmed! She was polite but just as excited as we were to help us fine what we wanted. We picked beautiful rings and felt confident we made the right choice. Kim is definitely dedicated to her customers to do the right thing for them! We got our rings a few weeks later and just LOVE THEM! in the future we will be buying any jewelry at Colonial Jewlers and definitely working with Kim!Thanks Kim! I love my rings!

Ch
Review №69

I am so grateful for businesses that care for their customers. Colonial has made it clear to me they fit into that category.I picked a setting that did not work with my active lifestyle and had a lot of issues with it. Colonial has been beyond attentive and gracious about meeting my needs.I am writing a review because they exceeded my expectations and I highly suggest Colonial Jewelers for anyone. They certainly have gained a lifetime client in our family.

Br
Review №70

Fantastic experience all around! Amanda kept in touch throughout the process and did an amazing job helping me find the perfect ring for my girlfriend, now fiancee :) Amanda, Alison, and other staff I interacted with were friendly, knowledgable, and engaging. They really go the extra mile to personalize the experience and ensure you get what you want. I never felt rushed or pressured to buy something I wasn’t 100% confident about, and they taught me a lot about jewelry and answered my many questions! We’ve already returned to start looking at wedding bands :) Highly recommended!

Th
Review №71

We have been loyal customers of Colonial Jewelers for over 20 years. We no longer live in Maryland, but will still only shop at Colonial. We wont have repairs done anywhere else. We love the quality of the jewelry at Colonial. The service is outstanding. Mary Ann is wonderful and knows our tastes. She knows us so well she has been able to help us over the phone to pick out wonderful pieces of jewelry. We have referred many of our friends and family and not been disappointed!

Gr
Review №72

I had another great experience at Colonial Jewelers. Jessica was a great help in finding a special gift. It can be difficult to find a something when you only have a small clue. Thanks to Jessica for making it a comfortable and enjoyable process with no pressure. I have been going to Colonial Jewelers for many years and always find a friendly atmosphere and a highly professional staff.

Al
Review №73

Sarena was fantastic! She was genuine, warm and friendly. My fiance and I clicked with her right away when we came in searching for an engagement ring. We never felt pushed into anything out of our tastes or budget. We see her every time we come in for a ring cleaning, and she continues to provide excellent service. We would recommend her to anyone!

Do
Review №74

My husband and I just love this charming store! In my opinion they are the best place in the area to buy a Rolex or any fine jewelry item. I cant wait to visit this store again, it is my favorite place to shop when I am in Frederick!

Co
Review №75

Colonial Jewelers was perfect! I had Kimberly from day one when I walked in looking for a engagement ring to when we picked out our wedding band she was a huge help and very nice. The wife had trouble deciding on a wedding band (looking for a specific design) Kimberly updated us on all new arrivals and even sent us texts checking in.This place is the best around!! I high recommend Colonial.

ma
Review №76

Incredible experience, great customer service and quality workmanship!!I worked with Jessica to pick out wedding bands for my wife and I along with Sarena to pick out a wedding present for my wife, a pearl pendant. Both of them were incredibly helpful throughout the process. Additionally I never felt pressured to buy and they made the process enjoyable!As a business owner myself, I understand the importance of quality service supported by a knowledgable and professional staff. Colonial Jewelers went beyond my expectations and I highly recommend them to anyone looking to make a purchase in the future.

Lu
Review №77

Colonial’s quality never ceases to amaze me and their customer service is top-notch.Kimberly was fantastic and I wouldn’t think of ever shopping at another jeweler because of the unbelievable service I get, every time I shop there. When Kimberly called to say my wife’s necklace was ready, she was as excited for me to see it as I was. She is happy to take as much time as is needed to help me find the right piece for the occasion and gives great insight on design and listens when I have concerns or questions.A truly wonderful experience, EVERY experience.Thank you to the entire Colonial Jewelers family, but a special thank you to Kimberly!

ni
Review №78

I wouldnt go anywhere else for jewelry! The staff is amazing especially Sarena! You are treated like family when you walk in the door. They are extremely knowledgeable and listen to what you are looking for. I was able to find not only the perfect engagement ring But I also found the unique wedding band I have been looking for.

Mi
Review №79

I had an excellent experience picking out an engagement ring there. Hillary was very helpful and patient as I asked a thousand questions about engagement rings. Because of that we went with them for our wedding rings and were helped by Jessica who again was extremely friendly and helpful. All in all we have had nothing but pleasant experiences with this local establishment.

Ma
Review №80

Kimberly did an outstanding job from start to finish assisting Lauren and I with the selection and purchase of her engagement ring. She added value to the process with her expertise, provided several options that aligned with what we were looking for, and most importantly, she demonstrated patience working with us until we made our decision. We will definitely return to purchase our wedding bands from Colonial Jewelers because of the world-class customer service and follow-up that Kimberly provided to ensure we were completely satisfied.

Ry
Review №81

I took a strong recommendation from a friend who had used Colonial to get his engagement ring and took the long drive from Annapolis to Frederick to meet Sarena.Within minutes I knew the drive was worth it. I went in sheepishly with a picture and a mild budget idea and left feeling confident in my purchase and cared for and understood throughout the process. The personal touch that came with the purchase magnified the excellence of making my trek.Im now excited to know that all my jewelry needs for life will be taken care of by the excellent staff at Colonial!

Ch
Review №82

Emily was very personable and helpful in working with me to find a set of pearl earrings that worked for what I wanted. We ended up needing to order them, because the size that I wanted was not available in store, and Emily did a great job taking care of everything and then notifying me and ensuring that what came in was what I truly wanted when the earrings arrived. They are a beautiful set and I wear them frequently.

Co
Review №83

Had an amazing experience at Colonial. Staff members are knoledgable, prompt, and very service oriented. As a company they stand behind their product and truly care about your story. I was impressed by their coordination and efforts when it came to finding her the perfect ring. They had all the necessary information on file long after we had met with Jessica, this meant I was able to surprise Kristine completely. I highly recommend Colonial and will continue to purchase from them for years to come.

Li
Review №84

Sure wish I could rate this with more stars because thats what Mary Ann & Jeff were to me, while working with them, ROCKSTARS! Huge selection of jewelry, they always kept me informed on the progress of my ring and very kind people to work with! I am very happy with my piece and I would recommend them to anyone looking for beautiful jewelry and an excellent experience.

Ka
Review №85

Kim was a delight to work with. She added another diamond to my Grandmother necklace on such a short notice. The necklace represents 60 years of marriage between my Grandmother and Grandfather. Everyone from the family came inside the store to take a picture. Kim helped to make this a very special surprise for my Grandparents.

Sh
Review №86

The work I had done at the frederick location was exactly what I asked for and actually exceeded my expectations. Combine that with some of the best customer service Ive ever experienced and you have an all together superior buying experience. I want to add that in comparison to what I imagine is very high end work they do usually, what they did for me was low price point. I never felt that way though. They handled my needs and pieces with care and as though it was the only business that mattered.

La
Review №87

Absolutely fantastic service. Sarena Ferguson was great! She answered all my questions and did not pressure me at all into something that I did not want over the course of the design process. Engagement ring and wedding band were both custom designed by Colonial and turned out perfect. My wife loves them and could not be happier. My band is also from here and they did an amazing job with that as well. Great service, reasonable prices, and beautiful jewelry.

El
Review №88

I brought in some jewelry to be appraised. The store is lovely and I was greeted at the door by the staff. I was assisted right away and found the process for getting my pieces appraised very thorough. The work was completed in a week. I think that this is a very professional store with well trained staff.

An
Review №89

I am having a ring made custom through Colonial Jewelers. Emily has been key in getting my vision articulated to the designers in a very short period of time. Everyone there is very nice, professional, and will work hard to meet your expectations. This is one benefit of investing in local family owned businesses, their focus is on your happiness and several middle men are eliminated. This translates into prompt service and a fair price in a reasonable amount of time. Im glad I put my faith in them and would definitely recommend them over any large chain jewelry store.

Al
Review №90

GREAT SERVICE. I WOULD RECOMMEND COLONIAL JEWELERS TO ANYONE. THE PRICE WAS FANTASTIC.

Em
Review №91

Kimberly at Colonial is a gem herself! She is super helpful and makes sure you find exactly what you want. The jewelry is stunning and they always take good care of their customers.

Jo
Review №92

Amazing Customer Service! I hope to build a relationship with you guys soon.

Ju
Review №93

I took my wedding rings and some other rings for repair at Colonial Jewelers. We also made a purchase. It was an awesome experience. My salesperson was Autumn. She was extremely patient, professional, and detail oriented. She took great care of us from beginning to end. Great customer service and beautiful pieces to choose from. I would highly recommend them.S. Thomas

Ti
Review №94

Great experience! I shopped at all of the Jewlers in the area and Colonial was the best by far! Kimberly was very informative and very very patient! Great price and excellent quality! My fiancee and I will definitely be purchasing our wedding bands from Colonial! I Highly recommend them.

Ch
Review №95

Just got my wife a sweet new wedding band ring with diamonds and sapphires in honor of our two babies and our future as a family. Amanda was very helpful and patient as we decided. My wife loves her new band! Thanks again!!

Sa
Review №96

Whenever I go into the Colonial Jewelers store, the very first greeting that I receive is from the posted Security Guard, who is friendly. Once I enter the store, I am greeted by my Salesperson, Sarena. Sarena, knows her products exceptionally well, and is very patient, and definitely not Pushy.Shes always happy to help me, and makes me feel welcome at the store.Every business should be so fortunate, as Colonial Jewelers, to have such an employee in their employ.

Am
Review №97

Colonial Jewelers has been an absolute pleasure to work with! Sarena worked with my fiance and I to design a custom wedding band set that fits with my custom engagement ring that was also designed by Colonial Jewelers. She answered all of my emails promptly and thoroughly and even let us know when the next big sale day was so we could get a discount on our wedding band set! I would highly recommend going to Colonial Jewelers for engagement rings and wedding bands, especially if you are looking for a custom design! They work with you throughout the whole process to make sure you get exactly what you want!

Gi
Review №98

Amanda listened carefully and helped me pick out the perfect ring to celebrate 20 years of marriage. My new ring is the perfect combination of beauty, elegance and timeless sparkle and I could not have found it without the expertise of Amanda and the Colonial Jewelers team.

Er
Review №99

Very happy with my experience at Colonial Jewelers. I worked with Jeff and his daughter. Very happy with my purchase.

Le
Review №100

The experience at Colonial Jewelers was nothing short than perfect. When competence and professionalism meet class and kindness the result is excellence. Jessica was absolutely amazing and she made the entire process flawless. It will be our jeweler of choice for many years to come.

Information
82 Photos
100 Comments
4.8 Rating
  • Address:1 S Market St, Frederick, MD 21701, United States
  • Site:https://colonialjewelers.com/
  • Phone:+1 301-663-9252
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
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