We always use Spectrum to clean our carpets, they have done a great job every time. This time was no different. The cleaning professionals are easy to speak with, take their time and do things right. I was very impressed this time when our technician asked me to come and look at one spot; he discussed options he could try and explained what risks each alternative could have. Extremely good service.
Excellent service! Spectrum has cleaned several area rugs for me and they always donan incredible job.
I couldnt be happier with the carpet cleaning provided by Spectrum. The technician was right on time, looked at the areas to be cleaned and got right to work. My carpets look like new again.From the office staff to the technician, everyone was friendly and helpful and very professional. I will definitely be using their services again.
Christopher (a so called tech) came to the house, worst example of customer service I have ever seen. Tech came to the house his notes / estimate did not match, instead of calling it in and trying to work it out he stomps off and says Im not doing any additional work for free ... Wow Christopher take a second and listen to the customer, I think my 2 year old daughter has better manners. good luck !
This was my first time using Spectrum and the experience couldnt have been better. Rachel made it easy to diagnose the best way to try to treat our expensive area rug and book the service. Bill and Dan showed up on time (actually a little early!) and were friendly and professional. Most importantly, they got out the stain! And the price was very reasonable for the quality of service received. I hope I dont have to call them again any time soon, but if I need help with carpet cleaning or repair, I will only call Spectrum.
Tech was great, very professional, worked quickly, and the end result was better than I expected. Office staff was easy to work with and the online scheduling system worked great, too.
Used for a pre-move-in carpet cleaning and they did a very good job, at a smidge-above-average price, in a timely fashionThen again, they were practically the only local service that had a functioning machine or available technicians, so Ill take that 10/10 times.
Spectrum Carpet Cleaning and Restoration is an AMAZING Company! From pick up to drop off and all the services in between, I am highly impressed with the level of Professionalism, kindness, promptness, and service this Company affords! My rugs have never looked better! A special thank you to Rachel, Josh and also the delivery team!! You guys ROCK!!
I took a leap of faith based on a few recommendations posted on the NextDoor Emerald Farm bulletin and made arrangements for carpet cleaning services with Spectrum. So glad I took the leap. The customer service agent was helpful, courteous and knowledgeable. The technician whom I believe name is John H was just as nice. He had his mask, kept his distance and was cool as a cucumber. I also classify him as a miracle worker or more so a magician because he was able to remove about 90%-95% 20+ year old animal stains (dog urine/cats hairballs, etc.) and miscellaneous stains from the carpet. Wow. I am still at a loss for words. How can that be for stains that old? I guess that is not me to figure out but just grateful that the rooms he serviced almost look like new carpets. I am kicking myself for not taking pre-serviced photos so that you can witness the miracle. Anyhoo I look forward to looking at other services they offer that I might be able to utilize in the future. Definitely recommend using Spectrum.
Called with an emergency cleaning needed. They were able to dispatch someone for that day. He was timely and did an awesome job. Good as new. Highly recommend. Good value too!
Donny was a wonderful technician. He was on time, friendly, and conscientious of COVID protocols wearing his mask while speaking with me. It was quick (less than an hour for roughly 1,000 sq ft) and he did a great job. Will be using Spectrum again!
Chris arrived on time and quickly did a beautiful job cleaning my carpet. I have used Spectrum for many years and am pleased with their service.
I requested a quote over the weekend. And associate came over first thing on Monday. Price is reasonable and fair. They cleaned the same day, was done in 45 minutes. Very professional and efficient. Carpet looks great and more importantly, smells great. Absolutely recommend.
Daniel Cleaned our carpets and was very personable, friendly and professional. He did an awesome job! I called the morning of to ask if they could come that afternoon and they totally accommodated us! Great service!
We’ve used Spectrum for many years and are always happy. They go out of their way to assure my satisfaction. Would highly recommend!
Daniel was great. In and out with social distancing and face mask. The old carpets which were dirty are clean and fresh smelling. Very good job. I give him a five star recommendation for this job.Thank You. ⭐️⭐️⭐️⭐️⭐️
Spectrum did an excellent job. My tenants moved out and didn’t clean the carpets. Spectrum was there the same day I called with a good price and a personable service person. Thanks spectrum.
Daniel came to do our move out carpet clean. The carpets looked and smelled great! He was in and out in no time. Would recommend Spectrum for any carpet cleaning services!
Very happy with the cleaning and restoration of my carpets. Would use and recommend this company to friends and family.
Excellent service. The gentleman was professional and friendly. Very pleased with my clean carpets. Will definitely use them again and recommend them to others.
Great friendly service. Very thorough and polite. Highly recommended and will definitely be using the service again.
Very impressive piece of work. Very good Customer Service with a high level of Dedication to Service.Job well done.
John H. did a wonderful job cleaning the carpets when we moved into our new home. He was professional, thorough, and efficient. Proper COVID precautions were taken. A+
Working with Spectrum Carpet Cleaning was a great experience all around. The appointment setup was easy; the price was very reasonable; and they were able to come on the day we wanted. The technician arrived as scheduled and thoroughly cleaned all the carpets in the house (5 rooms, hallway, and stairs). He was careful with our furniture, pleasant, and professional. We will definitely use them again.
Daniel was amazing! Pet smell gone. Very very happy.
I was absolutely amazed at how carpets looked after cleaning. Looked brand new! Would highly recommend Spectrum Carpet Cleaning.
Excellent service provided. Provided a high level of Dedication to Service. Job well done.
We found John to be very polite, professional and accommodating. The lady who scheduled our service was very professional and knowledgeable. We would highly recommend Spectrum for your next carpet/upholstery cleaning.
Billie and Daniel were on hands and knees getting wax buildup off my floor. These guys were efficient and friendly. I highly recommend
I havent had my carpets cleaned in several years and there were plenty of pet stains visible. I told them I didnt expect a miracle, however I wanted to get my carpets looking good again.Not only did they schedule fast, they also showed up when they said they would and knocked it out of the park!!! My carpets look amazing and I will definitely recommend and use them again. Great work!
John was very professional and courteous. Communication was great as he sent a text when he was en route and he arrived on time. Definitely will use in the future.
I called and they were able to schedule my service withIn a few days. They arrived on time and did a thorough job. I would definitely use them again.
Removed furniture so large oriental rug could be taken up, and taken to be cleaned. Rug has not been returned, but know it will be clean.
Came out quickly and did a great job throughout the whole house. Highly recommend!
I was stressed free after I got a quote and was able to come out right away. Good price and did and amazing job. I was very pleased with the results and how good the carpet looks. I would definitely recommend Spectrum Carpet Cleaning again to family and friends.
Spectrum was wonderful to deal with. Scheduling was easy. Price quoted was accurate. Arrived on time. Technician was knowledgeable, courteous and considerate. Carpets and upholstery look great. Will definitely have them out again when needed. They are the first carpet cleaning company that has ever fully delivered on what they promised.
I was referred to spectrum after I got grease on my 4 month old sofa. They could not have been better @ understanding my situation and brought Dan out within days. My call was followed up with a confirmation text as to my appointment details. The day of the appointment Dan texted me to let me know he was on his way. He Was extremely polite and very knowledgeable. Took time to explain the products he would use and how they would work. I will definitely be callingSpectrum and Dan for more upholstry cleaning!!!
Fast and friendly service. Professional and courteous. Our two couches have never looked better!
Professional service and amazing customer service. Highly recommend
Not much else I can really say! They provided fast, friendly, and professional service! 👌🏽👍🏽 Worth the price.
Daniel arrived promptly, was courteous, and did a fantastic job cleaning my entire house to prepare for a move out. Would go with Spectrum again!
Overall very satisfied with the work. The bar stools and couches look brand new.
Josh was great! He was upfront and honest. He gave us all of our options for our wet basement. Once we decided what route we wanted to take they were back out that day with the equipment to set up. After one day we can already tell a big difference in our basement. Very prompt and professional. Would definitely recommend!
Got a referral to check this place out as I was getting a home ready to put on the market to sell. Gavin stopped by and cleaned the entire home, it was a townhome with carpet on the top and bottom floors along with the stairwells. He was in and out in about two hours and explained what he was doing as well as gave a look over the place before he got started. We had normal foot traffic on the carpet and some dusty parts where furniture had been there for about 9 years. He was even able to get a rust stain out from the metal underneath parts of a sectional. I did have one stain from some beer line cleaner that spilled maybe 2 years ago that would not come out, however he did refer me to a carpet repair guy who patched it and you cant even tell its even a patch, it blended so well. I had also had the home freshly painted so Gavin was careful not to have the hoses touch the walls with these bumper things they have. Definitely would have them again when the time comes. Thanks Gavin and Spectrum!!!
I was very pleased. They cleaned my sectional & the carpet throughout my condo. Unfortunately it took some work to get the equipment up to the third floor & they had to connect to my washing machine! Furniture was protected and even offered a fan for drying. It looked great for an entire day until my cats starting puking up huge fur balls.. 😂
Our carpet which had been severely water damaged looks great. The man who did the cleaning was polite, prompt and personable.
Great job removing a choclate milk stain out of our cream wall to wall bedroom carpet. Great job great service and a fair price. We highly recomend this Company to anyone needing A top notch Carpet Cleaning company. They where on time and hard working crew.
I have used their services for a long time and i highly recommend them
These guys were great! They were professional, polite, and took their time to thoroughly clean our carpets and tile in our new house. The kitchen tile grout went from black to white, it was amazing to see the difference. The carpets, which are 17 years old, look almost new again, and they were able to remove some very tough stains. All of the crew was friendly and courteous, as well as knowledgeable about their services. I highly recommend Spectrum for quality carpet and tile cleaning with exceptional customer service.
They came on time, got the job done in I would say under an hour and was in and out. Very professional and would definitely use them again.
This is the second time Ive had Spectrum come out to clean my floors, and both times they have done and exceptional job! Great communication from John, and Ive never seen my carpets and tile so clean!
John Hopper did an excellent job. He was friendly and professional.
Couldn’t be happier! We have white carpet in our master bedroom, that gets abused and Spectrum came in and brought it back to life. It looks brand new again. Booking was so simple, they were on time and were very efficient. I would recommend to anyone & will use their services again.
I desperately needed my upstairs carpet professionally cleaned due to some issues with my cat. When I called them, they were so friendly and professional and were able to work with my schedule to get a time that worked for both of us. Josh arrived on time and was amazing. I was beyond happy with the results. The carpet looked brand new when they were finished and the entire process was so easy for me!
If you need carpet cleaners CALL SPECTRUM CARPET CLEANERS! I was a little sceptical after reviewing all those glowing reviews... No way they could be that good. Well, take my word for it, they are. The owners the, office staff, the cleaning personal are enormously polite. They give you a feeling that they will bend over backwards for you... and they do. Their carpert cleaners are very well trained, very professional, and very knowledgeable. Spectrum called to let me know they were on their way. They were prompt. Spectrum (Jaden) did an outstanding job. I am so pleased with the outcome. So if you are thinking about carpet cleaning or even if you are not .. . Call Spectrum Carpet Cleaner. (P.S. ask them to send Jaden. G-D love him, he worked his heart out) Boy, I sound like a commercial. But Im a 76 yr old lady that just had a sanctuary carpet cleaned. Call them. You wont be sorry.
I have to say that my carpets were terrible!! I have 4 dogs and i called spectrum with the hopes of at least getting the dog smell out of my house. I was overjoyed when i came home and my carpets look amazing!!!! I mean really amazing!!!! You all did a fantastic job and i cant thank you enough!!!!!!!
Very wonderful job. Have a baby on the way and Josh assured me all cleaning solutions used were very safe. Carpets look like new. Very great price and an amazing job well done. Absolutely the best carpet cleaning and upholstery company in America. Arrived at the time they said and were very friendly. Would welcome josh into my home anytime! ;) highly recommend.
Brandon is epic! He was super polite and incredibly thorough. After having so many things go wrong with our move into a new home, this positive experience made my day! Now my husband can rest allergy free from the previous dog that lived here. Great price, terriffic service. Will definitely use again.
We have used Spectrum since 2003 and have (obviously) been pleased with their consistency and performance. Only once in all those years did we have to have a part of the carpet re-cleaned after they left, and the manager himself came back out, no questions asked. The technicians are always professional and take their time cleaning, making sure the job is done well. Dont hesitate to use them.
Amazing company, easy to work with. Everyone is always friendly and polite. You can tell that they focus on making sure the customer is happy! Spend your money here before going to a franchise cleaner. I would recommend their services to anyone!
Responded quickly to calls as well as keeping informed of scheduled appointments. Did a great job.
The service of this company is exceptional, both in terms of customer service and service delivery. They accomplish both with excellence and at a more than fair price. I cannot give a better recommendation.
Spectrum is a great locally owned business that provides amazing service. The carpet cleaning associate was professional and timely. He kept me up to date on when he was enroute to the house and a time frame on when he would arrive. Very professional and high quality service. My carpet looked and smelled as if they were brand new when he was complete. Will definitely use Spectrum again!
I had a hard time finding a reputable Business that would clean my carpet for a decent price and someone recommended Spectrum! I had a great experience with them! I got a great deal hiring them and very friendly staff, they were both respectful of me and the area in which they were working. Very professional!!! Highly recommended if youre looking for a company with good prices and attention to detail!
Spectrum came out to clean the carpets at our business over the weekend. The entire process from start to finish was incredibly professional. We were provided with a very fair quote, the work was scheduled around a convenient time for us, communication was fantastic, and the job was done fantastically. I highly recommend.
I couldnt have been more satisfied with a company than I was with this Spectrum!Donna was professional and attentive on the phone. She answered all of my questions without any hesitations. Ryan was on time and the job was done efficiently.Thank you!I am now a loyal customer and cant wait for my follow up in 12 months!
Ryan was great. Kind and courteous and was right on time. I got great communication through the whole process through text messages. I had some questions that were answered quickly. When the work was completed he asked me if I was satisfied. I definitely was. I had no idea my carpet was so dirty. It looks so much better! Very happy customer! I will be using them again in the future for my carpet/upholstery needs.
They located, using a black light, and removed the dog urine smell from our apartment. What a relief! I would give them five stars but they had an emergency sewer backup and were two hours late getting to our job. The carpet cleaning was excellent with no residue after the final rinse.
Spectrum Carpet & Upholstery Cleaning is a great choice for general cleaning as well as tough cleanup jobs. Deion came to clean carpets in our highest traffic areas and he was very thorough. His extra effort on some nasty stains paid off and they have not re-appeared, as with past experiences with other companies.We highly recommend Spectrum!Blaine & Shelley
Spectrum was the only company willing to visit my home when I was attempting to obtain some quotes for removing some spots from my carpet caused by another company. Ryan Christopher, who made the house call, worked diligently and tried 5 different products but the spots would not budge. It amazed me that Ryan did not charge for the visit. We now believe the spots to be burn marks. Ryan’s outstanding customer service has led me to change from my long standing carpet cleaning company to Spectrum the next time I need my carpets cleaned. Again, thank you and please pass this along to Ryan regarding how much I appreciated his help.
Spectrum carpet cleaning is the best! Thourough, quick and affordable. The two men that came were polite and informative. I really liked how they can clean carpets even with furniture in the room. They also wore booties to protect the floor! I will definitely use them again!
Very friendly technician. The carpet smelled fresh and clean when he was done. He worked quickly and efficiently, too, placing foam wedges under table and chair legs as needed and moving sofas back to get at traffic areas.
This company did an amazing job cleaning the carpet in my house. They got the carpet spotless from all the stains that my five children left in the 5 years since we had lived there. Very friendly employees all around! I will definitely use this place over and over again!Spectrum just came out and did my carpets again. Once again they did an amazing job! If youre looking to have the carpets in your house cleaned, this is the company to call!
The guys did a great job at a great price. They were in and out real fast and took extra measures to be sure we were happy with the service. Our old carpeting look new again. I’d be happy to recommend spectrum carpet cleaners to all my friends.
Excellent!! Very good work, friendly, and prompt. Very fair price. Highly recommend.
Great service at a great price! I wanted to get my carpets cleaned before the holidays so I called and scheduled my appointment. Unfortunatley when the appointment date came I had to cancel because I was out of town. The technician said that was no problem at all and that they would be contacting to reschedule if I wished. Thankfully they called me back first thing Monday morning because I would have forgotten until the last minute! They also kept me updated through email and text about appointment times, technician arrival, etc. The technician did a great job, working quickly and efficiently while being courteous and professional. I will be contacting them again soon for other rooms!
Extremely professional and reasonably priced. Will definitely use their services again in the future.
Excellent customer service and carpet cleaning. Setting up our service was efficient and done at a time convenient to us. Teddy was very professional and knowledgeable and did an excellent job cleaning our carpets. Will definitely use Spectrum again.
* 2018 Great company and owner, Josh. They go the extra mile to keep the customer happy. Very caring & professional about their business. My stain wouldnt come out 100%, but they came back to try again.- see below!-* UPDATE 2019They were here this year to do the same job and it was an awful experience. My carpet stayed wet for 3 days! Also, the steps on my hardwood stairs were soaked. Now I noticed that my hardwood stairs have water damage this will cost me a lot of money to get that repaired. Couldnt figure out where the damage came from til months later.When they left there was a stain in my driveway. Took quite a bit of work to get up. The truck was not working properly and maybe that was the problem with the water not being properly extracted from my carpeting. They came back but my husband had to help the guy clean our professionally, just sealed driveway. What a mess & costly too.
Spectrum did a fantastic job cleaning my parents basement carpet! They were very professional and friendly. The technician called before he came and did a great job. My mother said she had forgotten how white her carpet was! :) Cost was less than I expected. Would highly recommend!
Spectrum Carpet Cleaning company is without a doubt the best! They do the job right, if you are not satisfied, they will work with you and cope the problem without any issues. I absolutely recommend this company if you have any carpet cleaning/rugs/house/company. I personally love spectrum carpet cleaning company and will continue their services!
Called and received an answer by a live person right away. Requested our carpets in our Conference room to be cleaned as soon as possible, and they were able to make it the same day. They were professional, courteous, and prompt. The carpet looks great as well!
Excellant service, pleasant personnel, on time and easy to communicate with. I have dealt with other local rug masters with consistent disappointment. It is refreshing to have other rug cleaning options. The company stands behind their work and makes sure you are satisfied!
I had a frozen pipe burst and water flooded my finished basement. Spectrum was at my door within an hour of my call for help. They worked with my insurance and the technicians and the owner were caring and compassionate. My basement was completely dry in 4 days.I LOVE SPECTRUM!!n
Very easy company to deal with. Had them do the carpets in my apartment and looked better than the day I moved in! Very professional, great prices, top notch work. Highly recommend.
Excellent service from Spectrum. Josh came out to give me an estimate for grout cleaning. The price was reasonable. The appt was set and reminders were sent to me before the appointment. They arrived and cleaned all the tile floors. The grout cleaned up beautifully. I would highly recommend Spectrum.
Great people to work with. Always courteous and they do a fine job of cleaning. I prefer the soap and water method they use and have always been very pleased with their work.
I had three area rugs picked up and cleaned, one at a time. The first rug was delivered when I expected it and the second was picked up at that time. The second rug took a bit longer than I expected, but they called and we scheduled a time to deliver it and pick up the third. When the technician came, he was only expecting to pick up a rug and did not have my cleaned rug with him. He apologized profusely for the glitch, and I promptly received a call from the office (even though it was after business hours) apologizing for their communications error. We arranged for the rug to be delivered at my convenience the next day. To my surprise, the technician arrived with both rugs; he said they had worked late into the evening the night before to get my third rug cleaned and dried, to make up for the delay with the second rug. I was impressed and grateful. I will definitely use them again.
Ryan was great! We have some tough pet stains to get out and he seemed to do the trick. He was courteous and kind and explained everything he did and used.
Spectrum did a great job cleaning our carpets and the house smells like spring. Had a scheduling problem Initially, but they did everything they could to rectify the situation. That says a lot about a company. Deion, the young man who cleaned our carpets was wonderful....very courteous and professional. We were impressed by his work ethic. We highly recommend Spectrum and Deion.
Spectrum was very professional and communicated frequently before and after they worked on the house. We had some really dark stains on the carpet that Moises worked really hard to get out. He even stayed later than he needed to to ensure that the stains came out. I would definitely recommend this company to a friend.
I cant speak highly enough of the detailed service they did for my house - or their customer service. From my original phone call to the finished (amazing clean carpets!!) I was amazed at how well they treated me. Love and highly recommend Spectrum!
Spectrum was recommended to us by a professional interior decorator. This is the second time we used them. Once to have a very large oriental rug cleaned and recently a deep clean of a game room, office and tv room that had experienced years of teenagers use. Both times the service was professional and the results outstanding. I would recommend them and plan to use them again.
Really loved the customer service when i called. They were on time when they showed up and they were great did an awesome job. I highly reccommend them and i will be calling them again whenever my carpet needs cleaned. One happy customer here
Spectrum did a great job from start to finish. Ive had some really bad experiences with other carpet cleaning companies and that simply wasnt the case with Spectrum. From my initial phone call the staff were pleasant and helpful. They arrived at my home and cleaned my basement carpets and the difference was immediately apparent. They also cleaned an area rug offsite for me and that turned out excellent as well. Everything, from start to finish, was simple and turned out extremely well. Ill be contacting them in the future for this type of work.
Wonderful job cleaning my carpets. Tech John is excellent. Very professional and knowledgeable.
I was EXTREMELY HAPPY with Spectrums Carpet Cleaning Service. I had my entire home cleaned and Josh did a wonderful job. I would highly recommend Spectrum & Josh and will most certainly use them again!
Arrived as promised. Did a good job. Were pleasant and we were happy with the work. We have used Spectrum on other occasions and have always been satisfied.
Enjoyed working with a very professional company. Excellent service, timely, responsive and go above and beyond. They offered complimentary cleaning of the area rugs located in the damaged area.
Ryan did a great job. Our white carpet looked like new ( 5 years old ) when he finished. We will use Spectrum again when needed.