Clean, well maintained. Love the temperature of the pools. Excellent pool fitness class. Variety of pool float weights and noodles to exercise with.

Sharon is wonderful. She tells you everything she is doing, why she is doing it and even let’s you know if it will hurt (the good kind of hurt). All along the way she lends a bit of humor to help you get through.She and her colleagues work well as a team showing just as much interest in your care.Thanks to all of you!

Fantastic gym, always clean and well maintained. Staff is friendly and attentive. Child care is a fantastic perk.

Nice place fr workout, swimming...staff is very polite n always available for any assistance.Indoors pools with max 5 ft depth.2 pools,out of which one is temp.control.Seen staff maintaining regular disinfection.Lockers room nice n clean.

Excellent staff, with the knowledge to get you back to being pain free

I have added details per managements request below.I have been a member of this club for many years. I have stuck with them through some growing pains, changes, highs and lows. I have never had any interpersonal issues with anyone until recently.I think some IH management management would greatly benefit from education on how to handle conflicts as they arise. There are many areas they sorely lack in the skill.The conflicting parties should be brought together so they can speak to each other. Resolution should come in real time not weeks later, after it has been discussed with many people other than the accused offending person. Triangulation is a gang up and it is hurtful. In my case the conflict came from misunderstandings that were allowed to go on, NOT calculated, intentionally disruptive behavior. Therefore, management should not jump to conclusions and accuse someone with here say. As an aside, here say should never be taken into account. Management should always remain respectful, and professional. They should never create childish, hurtful drama. Members should be spoken to as the adults they are, not as children. I was taught to respect my elders, but that is another lesson.Finally, managing individuals that have issues with control, should get a lesson in that as well, or they should not be in management, as they are the hardest people to work with. Drama, drama, drama, does not make for a peaceful place to go and work out, and it certainly does not enhance wellness.PS I do not post my name on social media, etc, but if you ask your staff, Im sure they will know who I am by the story I told.

I have worn orthotics for years and have significant foot pain. I have seen a number of therapists and doctors. I am impressed with the total body approach at innovative. They are looking beyond my foot to the underlying cause which is in my hip rotation. I have a ready seen a minor difference in my foot and hope that as I progress with therapy I will see a major difference. Good listening skills and good diagnosis make for a good prognosis. Things are off to a great start and I am expecting good results.

Exercising in the water is just great and the hot tub is amazing just what the body needs at my age with alot of friends there to talk with.

This place is great i never had a fun physical therapy ever and i can start feeling the pain in my back reside a little bit. I would recommend this place to any one that has back pain or any kind of pain try this place first instead of like me i tried everything then i found this place.

Great staff! I felt very comfortable working with the physical therapists.

Everyone in nice and professional. PTs know their stuff and will get to the root of the problem in a hurry, so you can get back in the game asap.

I would not trust my rehabilitation to anyone else but Sharon and Thor. You will not find a better place to get fixed and walk out of the building every time feeling better and better. Sharon and Thor care about, and are knowledgeable of, every part of the rehab process. They are great listeners, and pay attention to details. I have seen Sharon for my back, shoulder, and now my fractured ankle. I get fixed every time and return to a normal life with 100% mobility and quality. Thanks Sharon and Thor!

I have been going to Innovative Health for years. I am someone who loves to use the bikes, track and pools and hot tub! I love going here to exercise! They have a lot to offer for the price. There are a lot of areas to workout giving people many options depending on their comfortability. If you need help with learning the machines and creating a regime, there are a few training sessions that are free to get you started. If you know what you want, your options are close to endless for working out including all kinds of classes. Everything is pretty spread out so that you dont have to worry about social distancing.

I have been a member here for several years. The facility is always very clean. They have a full complement of equipment for the beginner to the advanced.

A fitness center that has kept the highest standards of cleanliness during this pandemic. A Business that not says they put their clients first, but has kept in constant contact with their customers to make sure their needs and concerns are addressed.I have been a member for many years, and throughout that time, Innovative has adapted to the changing needs of its clients, and made sure that the facilities change to fit the needs of old and new members. I would recommend to anyone looking for a fitness center to check out Innovative Health and Fitness.

Got a great tour and signed up as a member. A lot of value for your membership dollars!

Clean facility, friendly staff. They address client concerns well and in a timely way. The clientele there is very encouraging, too. Its a great culture that they facilitate for people wanting to improve their health and well being.

I love aqua cardio and Dalphin is the best!

My 4 and 6 yo love their swim teacher.

Finished physical therapy here after spending two months at another location and was pleased with the results that helped relieve back pain and use of shoulder afer undergoing replacement . Liked the way I only dealt with one or two therapists, unlike previous location where kept getting different folks each time. I definitely will go back if I need additional therapy.

I have been a member at a couple area clubs in the past. Innovative fitness to me is the best. I have been going there for about four years. I usually go in the evenings and it isn’t overly busy and I don’t have to wait to use equipment. The indoor running/walking track is great especially in winter. The main pool area is spacious and warm with some bench seats with jets. There’s also a lap pool and hot tub. I have taken a few classes that were also good, but typically stick with universal weight equipment and treadmills which there are plenty.

My husband & I are both retired and joining Innovative Health & Fitness was the best thing we ever did! Although our membership was free through our Medicare plan the paid memberships are very reasonable. A wide variety of excercise equipment & classes. The place is clean & the staff is very friendly and professional.

There is no price you can put on great health. Innovative Health and Fitness offers everything to help you achieve that goal. Amazing fitness instructors, classes, trainers, staff and lifelong workout buddy friendships. Ive been a member for 10+ years. My happy place.

The most well maintained and cleanest gym Ive ever been a member to. I used to travel for work and Ive worked out at gyms all over Wisconsin so Ive had my fair share of comparisons. Staff is friendly. Personal trainers are well educated and seem to care about all their clients. Equipment is maintained well and never out of order. Towel service is included. You scan your own card upon entry so there is never a line at the fro t desk. Locker rooms and showers are always clean. Definitely the best gym Ive ever had the pleasure to be a member of.

Great pool area, great water aerobics instructor!

The instructors are very professional, knowledgeable, encouraging and helpful, I was never a gym type person been here a year and a half, loved it ever since. Reasonable, clean, bright, and spacious with quality equipment, a track, pools, hot tub and a nice variety of classes. Staff is friendly and accommodating, no complaints here. Recently started therapy here also, knowledgeable, professional staff, I can sleep again pain free.

Innovative continues to impress. I love the many choices of classes, including many are virtual! The facility is super clean, I feel safe working out during this pandemic.

This is probably the cleanest gym Ive ever been in. There is plenty of equipment from free weights (and 4 squat racks) to weight machines and cardio equipment. Indoor track and towel service is nice and the staff is very knowledgeable. The only reasons that I dont give 5 stars is because its not 24 hours (closes at 10pm, earlier on weekends) and a high percentage of older members.

It was good to get back there.

I work out with a trainer that is very in tune with my life and health. He assesses my goals and helps to keep me motivated. The facility is amazing and has something for all ages from young to the senior citizens. The staff helps make all clients feel respected and gives you an amazing sense of self worth. The staff keeps the facility well cleaned and safe especially as we go through COVID-19 precautions!! I am so happy to be a member of this health club.

There are signs up all over saying masks are mandated. Since the college kids are back, there has been no enforcement even though they are the ones most likely to spread it. Maybe I’ll ignore some of their other posted rules. Like not reracking my weights or not wearing a shirt. Maybe I’ll spit chew in the bubbler. It’s fun being inconsiderate!

Best gym around, friendly people and great equipment

It is inexpensive but crowded at peak times. A nice place to workout as long as you avoid peak workout times.

Let us shave in the steam room at once! I will not comply with the sign on the window of the steam room! I shall do as I want. I am the customer and the customer is always right, therefore I will be shaving in the steam room. Upon request I am willing to be clothed but prefer a bare naked shave session.

I’ve been going to this gym 13yrs!! Nice people work there have met a lot of nice people and made new friends!! The best thing I did is O joined this gym!!!They keep up with the update Drain pools every year and the locker room is all clean and updated

Disappointed in activity occurring in pool and hot tub area recently. Lack of respect for rules, instructors and others.

This is the best gym! The staff is great when you have a question. The trainers are very knowledgeable. There are lots of classes to choose from. The hours are the best. I have been here since the beginning and love it.I like that there is a physical therapy clinic inside the gym so that you can work with them right there if needed both in the gym and/or in the pool.

My husband and I have had a great experience for many years at Innovative Gym. Jeff Miller Had been very helpful with membership questions. Liz Ford is our personal trainer & we love her advice.I would highly recommend this gym.Kathy & Dave Kohl

Innovative has taken very good steps to have a clean and safe environment that gives us the opportunity to 🏋️‍♀️ workout. The staff and trainers are very friendly. I am original member and really appreciate the value, facility (the pool area feels like a resort) and friendly staff.

Overall this gym provides everything that is needed from start to finish when working out.

I have had great results with Innovative with personal trainer and there PTs. I am a 67 year old that has been able to my core stonger and increase flexibity and balance while there.

The best health club ever. Bright and airy. Two great pools. Wonderful shower areas. Lots of extras like lotion, hair dryers,towels. Cant think of a negative comment. You will love it.

Innovative is a great place to workout. Great atmosphere and lots of equipment with a large variety of free classes to choose from. I enjoy my sessions with my trainer Liz Moore. She’s a great motivator and has an awesome workout for me each time we meet. I’d recommend Innovative to anyone looking for a great place to get healthy and strong!

I love my gym. It has everything you could want for your work out and more. You would never regret joining this workout facility.

Liz is a great Personal Trainer and really works with you to achieve your goals. She helps you break through barriers and find the strength you need.

Ive been to many gyms in the MKE area and Innovative is my favorite of all. The workers are always kind and professional, and there is a variety of fitness classes. The building itself is super modern, and the machines are all up to date - I really appreciate the high-tech lockers as well. I do wish, however, that it was open a bit later on weekends, but other than that everything is great.

The staff keeps up with the things they need to. The locker rooms are always presentable and clean. They are always doing updates and keeping things fresh !

I have signed up with a trainer on a 3 day a week cycle. Alicia is very good at what she does. She has personalized the program to fit with my training needs and with my limitations. Friendly staff and a very clean facility.

The variety of classes is awesome. The facility is always clean, staff friendly and helpful. I love this place!

This is a great gym. The staff is helpful and friendly. The facility is always clean and well equipped. The price is not high and worth it!

Great Staff! I cannot wait to get back to the gym! Sarah is an excellent employee and she represents Innovative health & fitness very well. She is always kind and greets me every time!

Love love love Innovative. I retired last November and thought I finally have time to work out on s regular basis. Best move I made. Lots of classes you can try. The place is very clean. I could not have found a better fitness club.

I visited Innovated in Franklin many times in the past and their expertise in pain relief, primarily Jenny Riley in my case, for both of my rotator cuffs, completely removed the pain when its occurred.

Innovative Health & Fitness has something for everyone. You have the opportunity to do things on your own, join a class or have a personal trainer. I chose to have someone help me and Luke is a great personal trainer. If you would like you can go by yourself or meet friends there and work out together. Joining Innovative was a very positive for me and gave me the confidence to work out and do my first triathlon at the age of 58. If youre thinking about whether or not to join give it a try - it may be one of the best things you ever did for yourself.

Nice place. Decent equipment. Nice price. Peak times are extra busy because of the excessive amount of personal trainers taking up alot of the areas.

This health club is great! I joined because of the pool, which is amazing! The lap pool is at a perfect temperature and the rest of the facility is amazing.

They were very helpful and knowledge with the initial evaluation. Identifying issue and a plan to make improvements.

A safe way to continue to get quality fitness.

I would just like to say that the steps they are taking to keep people safe is great, I like it that they are staying open because all I am able to do is swim, keep up the good work.

Love the water aerobics on Mondays, Wednesdays, and Fridays at 11:45-12:30 with Dalfim! He is a great instructor! He has a great playlist and really keeps us moving! It’s a great workout for the whole body! I‘ve tried the other classes that are offered and they’re ok. But I try to never miss a class with Dalfim! He has great energy!

I love Innovative! Everyone is friendly, its clean, and I always feel safe there. I recommend this gym for all ages and all abilities!

I enjoy the wide variety of group classes.

Best gym Ive ever been to, hands down.Amazing customer service.Super amazing personal trainers who are so down to earth and understanding.The gym was so clean, you could probably eat off the floor if it wasnt for the people working up a good sweat.You can earn points by attending classes or participating in challenges. Its a good incentive to get you going.Open space, nice pool area with a reading station in the first floor. Its awesome, I cant wait to go back.

There are so many classes to choose from! I also had the pleasure of working with Lynn Cotton, one of their Personal Trainers, and would highly recommend her if youre serious about getting in shape & improving your health.

I enjoyed my experience at Innovative Fitness. I met some very nice people. The parking lot could be especially busy, and still the therapy pool was never overcrowded. The water was always nice and warm. My only issue, and this was personal, was the distance I had to travel to get there. And, this was only a problem because I was concerned about my older car. Wish there was a center like Innovative closer to the city. Ill miss my time there.

Love this club. Clean facility, not too crowded even during peak hours. Very friendly staffs, fresh towels. The indoor jogging track is an awesome concept specially in the Wisconsin winter.

I have been a member of Innovative Health and Fitness for about 13 years and I absolutely love it. I use the cardio equipment a lot (treadmill, recumbent bike, etc.) and there Is never a wait for equipment. I really like the track on the second floor. The pool area, consisting of a lap pool, a therapeutic pool and a hot tub, is great. The atmosphere in this area is something special with a wall of windows and a high wood ceiling. And one more thing.... with such a large parking lot, parking is never a problem.

I have been a member since last spring. I joined because I have chronic health problems and my doctor wanted me to try aqua aerobics.The classes are nice and the pool is nice and warm. The locker rooms are great for handicapped people with a walker.I used my drivers license to check in and for some reason this continued on for 3+ months even though I tried hard to get a card that you just scan to check in.Unfortunately the instructors with the water aerobics had to leave and were not replaced.Several times I got myself to the pool area only to find there was no class, really a hardship when you are handicapped.I tried to connect with the physical therapists to keep my functional core strength up and was sent an email that I have no business being in the pool area with my handicap and wanted to meet with me to discuss this ( again my specialist a top specialist in MKE wanted me to do all of this) with me instead of meeting with me to talk about core strength. I believe unless you have a basic sports injury you should avoid PT here and go someplace willing to accommodate and work with you.I called and asked if someone could come out to simply lift out of car my heavy walker from handicapped spot. No one responded or called back after a week and a half. I called again was told no way they are way to busy to do that kind of thing. I was given the e mail to cancel membership.So I waited almost 2 weeks to get this response and then sent e mail and waited 2 more weeks to say I’m cancelled for Dec as they charged me for another month as I waited to get cancelled. I was told the good thing is I’m cancelled in Dec which is good as the pool isn’t even open that month or at least most of it.

Had a great time in the pool

I have had several opportunities over the past few years to work with the staff of Franklin Rehab. In each case, whether it was post op rehab or rehab following an injury, the staff created a personal program for me. They use a multi-staff approach. This has provided me with the input from more than one therapist. I appreciate their approach and collegial program tailored to my particular needs. The staff has been extremely respectful and dedicated to improving my quality of life.

I absolutely love this gym! Very clean and everyone is very nice. Staff is always so friendly and helpful when I walk in and when Im leaving. Ive taken a few group fitness classes and the instructors are always so helpful and eager to help me if needed. Ive trained with Amanda a few times and she is very knowledgeable and makes working out fun! If your looking for a great gym with great people, join Innovative you wont be disappointed!

Best gym around. Best people. Best staff. Best equipment. Best cleanliness.

I enjoy coming to Innovative Health & Fitness. The hours are perfect for me because I truly do not know when I can get there after work depending on my 90 year old Mom. The facility is clean and well managed. The staff is very helpful and friendly.The one thing that gets me upset is when a personal trainer is using two machines for one person during their training session. I can work around but it is a bit disturbing.

Great spacious club where they do a great job keeping it clean. This was true even before COVID-19. Friendly staff and kind members.

Awesome locally owned/operated club. low cost, but has all the amenities. Does get quite crowded at the expected times. Lots of functional/alternative fitness equipment

A nice heath and fitness club for seniors. I usually go in the morning and complete my workout with no hassles from other members. I love the sauna, therapy pool and whirlpool. It is never crowed when I go and I can do my workout in the amount of time that have committed to work out.

Great facility. Clean and up to date. Lots of group exercise classes to choose from. Instructors really push you to do more than you think you can.

The track and equipment is great, but the therapeutic pool is the bomb

Innovative Health & Fitness is the best gym I’ve joined by far! I loved having a personal trainer to teach me how to use the equipment and once I felt comfortable I started working out on my own. The building is huge and has so many amenities. My favorite thing is that almost all of the classes such as Body Pump and Zumba are free to members! Reasonably priced monthly membership as well.

Best fitness club Ive been a member of. Member since 2011. Very friendly staff, clean and welcoming environment. Excellent opportunities for any level of activity. Great group exercise classes, well kept equipment, pools, steam room and showers. Highly recommended! Become a member.

Great place to workout. Nice and friendly people. You control your experience as the options are unlimited.

Very clean and organized gym! They have a lot of members but keep the gym equipment clean and working! All of the staff members were exceptionally friendly and helpful!

Very friendly staff and knowledgeable instructors. Overall, the facility is very clean and there is a wide variety of classes to choose from. I like that they have disinfecting wipes all over the gym for members to clean equipment after use. I like that they are big enough to have a wide offering of classes, yet small enough not to feel overwhelming.

Innovative Health & Fitness offers many options for all ages. I enjoy seeing the young kids and the older adults doing there workout.The staff is always welcoming and helpful.

Great gym! Nice people, not too packed, great equipment.

Fantastic all-around gym facility. They have everything for everyone. They also have a full pool, hot tub, and swimming area. Their equipment selection is different and diverse. Chains like Planet just can’t complete. Happy to be a new member along with my wife. She looooves the pool. 👌🏼👍🏼

Great facility! Lots of awesome classes and activities for members. I especially love the pool!

Innovative is filled with great employees, personal trainers and members.

It’s a great gym! Has everything you’ll need plus more: indoor track, swimming pool and hot tub, boxing area, ropes/gymnastics, etc. You’re not limited to typical workouts and are able to be creative with various exercises and routines as well as find your own personal workout spot away from others if you need it. Love the lockers outside of the locker room for when you don’t need to change, you can go in and out quickly. The classes are pretty fun and awesome! Gym members and staff are very friendly. Membership price is very affordable and includes everything. Just wish it was open later sometimes for late night workouts.

Cant say enough good things about this gym!!! membership fees are as low as it gets!! Classes are the best as it gets!! such a great variety of classes too!! its just a WOW in all aspects! Clean, very nice looking, above average friendly staff, and AWESOME personal trainers too!!! I also loved their boot camp Friday classes outside this past summer!

I love the variety of group classes. If its a crummy day and I just want to walk, I walk the track with my music on. The Franklin Rehab is in the building and they work directly with my personal trainer if I have a problem...love this!

I have been a member for over 10 years. I love this gym! Its got new, great equipment with plenty of staff around if you need help. The amount of land and water classes is staggering. The club is always clean with everything in good working order. I highly recommend Innovative.

Excellent equipment at affordable prices. Very friendly staff.

I love this place. I joined for the pool, but frankly I find myself on the workout floor more often than in the water. The equipments good, and plentiful--I know that since I come typically mid- to late-afternoon, its likely not as busy as at other times, but Ive never had to wait for a machine. Josh, the trainer who oriented me, is great. He eased any uncertainty in beginning 2 years ago; the whole staff is genuinely friendly as well as professional.

This is an awesome gym at a great price!

Military friendly! I’m back home on leave for a couple of days and told my situation to Jeff Miller at the membership desk. He gave me a free pass for the day and a military discount for the rest of my leave days. I was a member before I enlisted and I always have been treated well by this amazing staff. This gym can expect a loyal member when my contract is completed! The gym itself is always clean, and rarely extremely busy. It also has a good gym culture of people trying to improve their fitness young and old.

Great place stayed as long as they could And opened back up as soon as the could

The pools at Innovative are awesome. Lap pool is great even with the classes going on you can usually get a lane. The therapy pool feels fantastic with the whirlpool jets and the sun coming in through the big windows, the live plants and the soothing music I almost feel like I am on vacation. The hot tub is the cherry on top along with great commerrodery! Feels good to be a member at a great facility!

I like the pool when it’s not crowded.

Love love love this place. I’ve tried other clubs, but this one is the most for the cost. I almost exclusively use the water aerobic program. Don’t let your age or size keep you from joining. 💕