user
Pats Automotive
843 Upper Union St, Franklin, MA 02038, United States
Appearance
Pats Automotive

Comments
Su
Review №1

My husband made the appointment and said we would leave the car there. When the day came, we were unable to drop the car off. I arrive with 2 small children and they rearranged to get my car in quickly. They were so nice and did a great job!

Ki
Review №2

I took my Nissan there a few days ago and I gotta say they are the best and most kindest people ever!!They were really helpful. If you have any issues at all with your car, definitely go there!Thank you so much for the wonderful service.

Ka
Review №3

Pats automotive is excellent. I always get a prompt phone call from Pat. He gives me honest details about my car problems and fixes them in a timely manner. I will definitely go to him again soon to fix my air conditioner.

To
Review №4

We need help with our battery. We called up Pats and even though home visits is not in the usual menu, they offered to helped us (we have only one car). They came over quickly and resolved the problem for us - very professional, very helpful and kind. I have to take my family to the airport later today and with this help, I potentially saved atleast a couple of hundred dollars for uber. God bless!

Ma
Review №5

I love going to pats! All the guys are really nice, fast and efficient. I go to mike and he is amazing! Pat loves talking cars and knows the business, as well as gets to know his clients.

Sh
Review №6

Entire staff is extremely professional, called with a problem and was able to bring my truck into the shop the very next day for service. Highly Recommend this shop.

Br
Review №7

Have gotten service here multiple times. Great local place. Pretty fair and very helpful.

F
Review №8

Had a coolant leak that was getting progressively worse. Took the truck into Pats and he evaluated it quickly and showed me where the problem seemed to be at. He gave me a quote, no surprises, and said it would be completed by the end of the next day. The shop called at about 14:30 and said the truck was done. The total cost, including an oil and filter change, was almost $55 less than the quoted amount, including tax. The people were friendly, knowledgeable and efficient. I would recommend this shop to anyone.

Ri
Review №9

Gives trustworthy evaluations and solves the problem.

Ju
Review №10

Excellent service and prices. Happy with the new tires and the oil change. Looking forward to having my truck serviced there.

ji
Review №11

Awseome service. Pat went obove and beyond to help me out. Greatly appreciated. Thank you again Pat.

Ev
Review №12

Pat has always taken care of me ever since I moved to Franklin. I bought a place in Franklin and randomly my car was disabled Pat drove out to check the car he told me to tow it in and he fixed it. This by far is the best place ever!! Spotless clean and they do a great job at Pats Automotive! Thank you

Ch
Review №13

Put in my new taillight with light body bang out for a very reasonable rate, great place!

Ka
Review №14

Im never disappointed. Pat is fair, reliable, honest and does good work. When theres a problem he explains and shows me why the repair is needed. Id never go anywhere else.

An
Review №15

I was recommended Pats by a friend who lives in Wrentham. I just moved to Franklin from Framingham about a year ago and had been going to a mechanic I trust in Framingham. I am very loyal to places I trust, but it was getting hard to keep going to Framingham for oil changes and whatever pops up. My friend recommended Pats because she and her husband use them and found them to be very honest and welcoming, so I made an appointment because I had a tire leaking air. I found them to be exactly as she described! Very welcoming, honest, and all around a very good first impression. They fixed my tire, and I will be going back now for my routine oil changes and whatever pops up. :) Im very happy to have found a local mechanic again!

Ka
Review №16

Honest and pleasant

Va
Review №17

Pats Automotive I cant say enough about this company they do an outstanding job on your vehicle then I didnt rip you off then I didnt take your money that there to help you and make sure your four wheels get back on the road and you get rolling again I went in there ask the general question about my car which is a Cadillac which all Cadillacs have problems and he stated to me bring it in Ill hook it up to the machines Ill take care of you dont worry about it any other place would say yeah bring it on in and have an estimate written up for you already so there was more than five stars Id give you guys 10 Stars

Le
Review №18

Have used his services for 20 years, great work, fair price & works hard to fit in “your” schedule.

Ki
Review №19

Great service

Ro
Review №20

Rob ‎ - Apr 3, 2012Honest Professional Shop. Ive had my vehicles serviced by Pats for almost 20 years. Solid team of experienced mechanics who have the right equipment, right diagnostic tools, and are respectful towards every customer. These pros are efficient and the team that do the work on my daughters car, my sons car, my antique car, my wifes SUV, my 2500HD diesel pickup truck, and any friends who have asked Where should I got to get my car fixed?.Pat is there every day and has had this business, in this town, for over 20 years. You dont get a reputation; you earn it and this shop has earned a great reputation for doing honest high quality work for decades. They treat you like a person and gladly present more than one option for most car problems. They want you back as a customer and it shows in everything they do.

Em
Review №21

Fast reliable service with friendly knowledgable staff

Ma
Review №22

Pat is a great guy, very trustworthy, knows his stuff!

Da
Review №23

Great and honest guy, fixed my problem in ten minutes!

Jo
Review №24

Always quality work!

Ja
Review №25

Extremely experienced, honest and fairly priced!

My
Review №26

Pat is honest, trustworthy and delivers on time. I would recommend his shop to anyone in the local area.

Ch
Review №27

Great service and reasonable prices.

Dy
Review №28

Pats a great guy and is always trying to save you money. They do great work at this garage never had a problem with them.

Br
Review №29

My guy for every auto repair,been with the same mechanic for over 20 years. Now living 35 miles away and still return to him for our 3 cars and trucks.

Ja
Review №30

Quality work at best prices!!!

De
Review №31

Great service

Information
17 Photos
31 Comments
4.9 Rating
  • Address:843 Upper Union St, Franklin, MA 02038, United States
  • Site:http://patsautofranklin.com/
  • Phone:+1 508-528-6630
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations