My time spent at Moodyβs was such a pleasant and rewarding experience. Not only was Randy very professional and thorough, he made my day a bit brighter. I had a nail in my tire that needed to plugged which usually is an easy job. I was in and out of there within and hour and he even extended his services to me for free, which was absolutely sweet and more helpful than he knew. I will definitely be back for any other tire needs I might have! Thank you for an amazing experience! π€©
My wife had been experiencing low air pressure notification on her dash panel. I took the car into Moodys just to have the air pressure checked. This a service and convenience that they freely provide without hesitation, and that we have used many times in the past. Without putting the car on a rack, the technician notice a nail in the tread on the 2nd tire. Lucky for us. I left grateful for their prompt service. This is why we have trusted Moodys for the past 30 years. Moodys never disappoints.
Needed repair fast. They got me in and diagnosed, got part ordered and installed in 24 hours. Couldnt ask for better service or work. First place Ive ever had that called when they said they would.
Always professional and timely. Their service quality is top notch
They share my last name so I felt the need to go when I got a flat tire. Iβm glad I did. Good experience and very easy to work with. Highly recommend!
Was very pleased with the work I had done at Moodyβs. Top notch customer service that made the process as easy as possible and in a timely manner. Will recommend them to everyone I know.
Justin was fantastic at putting a lift kit on my Toyota Tacoma and getting just the right tires. We had a couple issues with the lift kit that I purchased on Amazon but he kept me posted and did a great job. Highly recommended!
Everyone is so nice and helpful! They are dependable. Itβs the only place I take our cars!
Got here at 7 AM on a Saturday and they said it would take an hour and a half. After sitting for an hour and a half I got up to walk around and realized my car had not even been taken back yet. And no one bothered to tell me. This is the worst business I have ever dealt with in my entire life. Thanks for wasting my Saturday morning folks.
Always friendly service! Even though they were slammed busy, they told me they could squeeze me in. Dropped off the car and three hours later it was ready with two new tires and a front end alignment. Priced well!!!
Excellent service and very affordable!They are my first choice for future tire work
I love Moodys! I live in Nashville and a few years ago I had an issue with my car making a banging noise when I made left hand turns. I took it to several shops in Nashville, and the dealership... NO ONE could figure it out. I took it too Moodys and one look - they knew what it was and fixed it all up! Fast forward two years and I still make the drive all the way to Franklin when I need anything major worked on. HIGHLY Recommend!
They didnβt have the mower tire in stock but had it on the wheel by 7:30am the next day. Very happy with the service.
Moodys has always done great work for me, from putting new tires on a newer vehicle, to helping me find the right tires for my vintage vehicles and trailers ... even texting me ahead of my visit, asking me for pictures of the old tires to make sure they have the right ones for me in stock. They also care about the jobs they do and text afterwards to make sure I like the results.
Ive done business with these guys for years. Trustworthy, dont try to sell you services you dont need, and work with you to try and stay within a budget. Definitely recommend.
Very helpful and efficient fast service at a fair price these guys really go the extra mile for their customers.
Top notch service department! After being disappointed with several auto repair companies, I decided to search else where, several members of the church recommended Moodys. I called them and they told me to drop my truck off. They correctly analyzed the problem and fixed it well !!! They have earned my future business !!! Well done Moodys !!!
Very personable staff. Went on a Monday morning thinking I was going to need 4 tires...they said I only needed two. I was prepared for the high pressure sell...didnβt need to. I would have given 5 stars but I had to wait about 1 1/2 hours. No problems at all.
Friendly and easy to work with. I called around and they had the best price on my wheels, tires including installing a 2 leveling kit and alignment. Jimmy and the rest of the staff were great to work with and the truck rides great!
As always great and fast service, good prices! Been coming down since early 2000βs. From car, truck, trailer to lawnmower tires. I also have here those little tires on front of lawnmower filled with foam that hardens as it cures to avoid getting flat all the time. Really, my personal experience every visit at Moodyβs has been never less than excellent. These folks get lots of time soo busy but remain friendly and customer focused. Thank you!I believe they have now also another (smaller) location in Cool Springs area but I have not been there yet. Iβm pretty sure that if itβs carrying Moodyβs name, one would have same great experience there as well.To my knowledge this place has been family owned for awhile (from father to son).Is there is anything that I can find not so great about this place? Iβm thinking so hard to find something..., ohhhh!!! ....Yes, in rush hour is hard to turn left ones you are leaving. π
They did a great job on my car. However, they kept moving moving the date back on when it would be ready day by day instead giving me an accurate time.
Great service and value. If not the cheapest they will save you money being honest and not charging for unnecessary work
Recently purchased tires at Moodys... theyve been there for years, consistently top notch service from friendly, knowledgeable staff!
Moved to TN in 2020 and was looking for a reliable and honest mechanic and was referred to Moodyβs by several people. The process to make an appointment online was simple and the staff was welcoming and friendly. My truck was taken care of and got back to me in great time before promised. Thanks Moodyβs for a great experience.
This place saved my a$$. My radiator busted on a Friday night they were able to fix it Saturday morning and get me back on the road that same day!
Would not install hitch, even after they said to come on over. Would not recommend.
Made appointment several days ahead of time. Received a confirmation of request but no confirmation of appointment. Called to make sure that time was okay and was told yes a few days before leaving my car. They called first thing to ask about my car and said it would be looked at in 3-4 hours. I waited for about 6-7 hours to call, they said it hadnt been started but was next. I called them back about 1.5 hours later and still not started. Poor communication, obviously no point in making an appointment, they didnt look at my car until closing and then had to keep it overnight for what should have been a quick fix. Very disappointed in this experience.*edit. I am very pleased with my customer experience after leaving this review. I was able to have a nice discussion with management and they are implementing new ways of closing those communication gaps.
In and out very quick, only one tire for a trailer, that was setting along side 840 . Great service .Had what I needed unlike Discount Tire . Which never does that why I always go to Moodys.
Friendly, helpful, but failed to order tires from warehouse, thus had to leave car over night. Got tires and work done quickly the following morning. They did call and apologized, explained problem, and accepted responsibility. This is a first and very unusual, as I have been dealing with Moodyβs for years. Always pleased with workmanship.
I was a lady grandma in distress and these gentleman helped me tremendously.Had a flat tire all of a sudden, no spare tire, and I had two toddlers in the vehicle. These men helped me in every way they could to get me back in the road for my 2 hour drive home. They are 5 star in my book.
Moodys is always great. I have taken my car there for years. A good trusted place to rely on.
Great service! I couldnt get the wheel off a 1989 F150 that I recently purchased. Justin and the good folks at Moodys got the wheel off. It was by no means an easy job. That truck had sat for awhile and the wheel was corroded on tight.When I asked them what I owed them, they said no charge. If you need work done on your vehicles, Id recommend taking the to the good folks at Moodys. They are gonna treat you right.
Incredible service. I was visiting Franklin over Labor Day weekend and had an issue with my brake caliper. I took my truck to Moodyβs on extremely short notice, and they had my truck fixed in 4 hours. On top of that, they said that fixing it was easier than they had expected, and they didnβt charge me anything. They replaced some bolts and got my caliper back on and did it all for free. Can not recommend them more.
This guy were great. Lost my splash guard under the engine on vacation. Ordered a new one and these guys installed it for less than $50.
Excellent customer service replaced my spare tire under my truck no charge just good customer service had taken it to Firestone who is the company who did not put it back and it was going to be a 2 hour wait less than 5 minutes at Moodys
Moodys proves the adage, Shop Local. They were punctual, didnt try to upsell me anything, and finished the job in the exact amount of time they said they would.
Great service, good prices, convenient. Repeat customer with no plans to go anywhere else.
Ordered four tires from the Goodyear website and had them installed at this Moodys location. Staff was very courteous and professional. The wait time was not too long and everything was installed correctly. Great service all around!
The service was professional and efficient!
Never used this service. They sent me an email to leave them a review.
Good experience and service all around
Well its a good place for replace all youre tires...they have good prices... excellent attention, nice place...and a want to say ....I back one o two o more times there for ...my tires
Very trustworthy people that have served the community for many years.Free rotation with oil change, but you need to be willing to wait or leave your vehicle. Itβs first come, first serve and they are a popular place. They are always kind to offer you a ride to work or home. They may or may not be the cheapest but will always treat everyone respectfully AND tell you what services are most important and which can wait.Their employees stay with them for many years which is a sign of a good employer.The Moody family are some of the best people you will ever meet.
Repaired my tire with a screw it and always quick and friendly service!!
Moodyβs has been great to my family for years (when it comes to tires and brakes) and Iβm sure will be for many more!
Great commercial tire service at Great price
I chose Moodys after I previously took a tire in to get fixed and they didnβt charge me for it. After that act of kindness from a locally owned business I decided I would purchase my next set of tires from them. I called on a Thursday and Kyle ordered my tires and had them ready for install first thing Monday morning. The tires I purchased are excellent (Michelin Defender LTX) but the level of service and hospitality I received from Moodys was second to none. I 100% recommend Moodys. They have earned mine and my familyβs business for future auto needs.
Moodys always does a great job
My mom always went here for tires before she passed, and they always treated her fairly.
Honest, trusted repair services. Also friendly and helpful!
Based on Moodys good reputation in town, I took my Jeep in for a leaking differential. The replaced rear differential/axle/driveshaft and returned Jeep to me with Check Engine light on. Took the jeep back and they said it was a transmission issue and they do not work on transmissions. I took the Jeep to their recommended transmission repair shop. The shop said that the wrong gear ratio was installed by Moodys. I took it back to Moodys and they reviewed everything with the old parts and claimed the transmission shop was wrong. So I took it to another repair shop that determined Moodys put in wrong gear ratio. Moodys installed correct gears and the problem was resolved. Long story short, I was without my Jeep for over a month while they played around and never took ownership of the problem. I am also concerned about the quality of the work now and all Moodys will say is You have a warranty. I asked for an extended warranty beyond the 2 years and he said he would check into it. Still waiting on that phone call. I also question if their first recommendation of replacing the rear axle was even necessary. If you do not know to verify the rear gear ratios with the front do you even need to be working on differentials at all. And who returns a vehicle that came in without a check engine light on to a customer with it on without seeing why? And of course there are sounds coming from the new driveshaft that were not there before all the repairs. To say the least, I am very disappointed.
Had my 2020 Tacoma lifted here and just brought my moms 2020 ram for a lift/wheels/tires as well. Great service and very quick to get the job done.
Recommended - quick, friendly, and helpful service. Got the job done the morning I called in, came to my house to replace flat. Will use again when I need tires. Thanks!
Dan was awesome! Very knowledgeable & friendly! Very competitive pricing for tire balance & rotation. My kids even got a hot wheels car & lip balm. We will definitely go back!
Great service. Bright my wifes Honda Odyssey in Thursday morning - normal people morning, not crack o dawn - for brake service and an oil change. Got the van back shortly after lunch ready to go. Quality work. On time. Fair prices and no surprises. HIGHLY RECOMMEND
AMAZING CUSTOMER SERVICE! Moodyβs is simply awesome! I take all of my vehicles there. We have been in Brentwood/Franklin for over 5 years and struggled to find a high-quality, honest, and quick shop that can do a variety of services. Then we found Moodyβs about 6 months ago. Moodyβs has done everything from oil changes to brakes to tires and lift kits for my cars and trucks. The customer service is awesome and the quality of work is excellent! I wonβt go anywhere else.
Very professional . Excellent service as usual
Excellent very nice staff and they did a flawless job on my car. Prices were good also.
Overall a solid institution in Franklin, started on Main Street by the two Moody Brothers just after WWII. They still offer road service as well as onsite tractor service, a big deal in a still somewhat rural county. One problem: They do not seem to take Covid-19 seriously in their showroom No masks are in evidence, including the employees dealing directly with the public. To be fair, they have been creative in offering free pickup and delivery of autos so you dont have to actually go there. But masks are not for the benefit of the person wearing them, they are for the protection of the other person. Right now I am trying to take my business to enlightened companies that are fully committed to the safety and welfare of the community, even if some portions of the community dont get it.
Moodys is the best. They have been providing excellent service for my Mazda Miata for over ten years. They are thorough and efficient at performing my regular oil changes, tire rotations and inspections. Because their inspections are so thorough, they let me know when I need a new battery or brake work or alignment or belts or hoses and then they promptly do a great job performing that work. When I need new tires they are very knowledgeable with their recommendation for my car and then they do an excellent job installing my new tires. They have replaced all four tires twice for me and both times I have been a very satisfied customer. When I call them with a problem like a nail in my tire they work me in and fix the problem. Most recently my dear old car stranded me when the ignition switch wouldnt work. I called Moodys and they said they would replace it for me. AAA towed it to them that afternoon and the new ignition switch was completed by the end of the next day. I highly recommend Moodys for all your cars needs.
Needed a trailer tire.. Great service good prices. Thanks Antonio
Super quick and very helpful,,, installed a set of tires in less than an 1 hr with no appointment
Generally a good experience. The folks there are very welcoming and nice folks. My tire choice was upgraded due to a stocking mishap. Very accommodating. Work was pretty slow I admit especially since I had an appointment Other then that good experience and I know my car is in much better shape then when I came in!
I have been taking all my vehicles (kids vehicles too) to Jim Moody since 2000. I have always dealt with Randy behind the counter and Randy always called me by name. Greatest service guy ever. They have done all my oil changes, tire rotates and brakes for all our cars and trucks. Always polite, always professional and family owned which means a lot. I would rather give my business to a local family than a large chain. Moodys has always been good to me.
Excellent customer service and reasonable prices. These guys know what they are doing and dont charge exorbitant amounts. I wont consider going anywhere else. Moodys customer for life!
Quick and courteous!
My favorite tire store, family owned and run. Professional, trustworthy, and honest - I have been their customer for over 30 years and plan to remain faithful to them. Simply - they really care about their customers and always tell you the best thing to do, even if someone else fixes your automobile issue.
Super nice people that you know will take care of you and not price gouge. Theyβre even responsive to emails, which is not the norm in this industry. Overall, great experience!
Moodyβs has done me and my extended families tire Repair and replacement for generations and the service is always outstanding. They understand and apply the principles of excellent product lines with outstanding service and have since our grandparents traded with them. A locally, family owned and operated business with no equal.
Moodys is a great family downed tire and automotive business that does excellent work at fair pricing. Trust them with your cars.
I needed an alignment but didnt need an appointment, thankfully. Drove in and was out in decent time. They also advised me of small part that I needed which they took care of as well. Its been a while since I had an alignment so Im still getting used to how much better my car drives! Btw the price was also comparable to others I had checked out. I get great service every time I go there...
Thank you for letting me write a review. We had a truck come out to our house to fix a flat tire. He came promptly which was appreciated and fixed it efficiently. On driving after it was fixed I found the tire he fixed had 20psi above recommended pressure and he did not check any of the other tires who all needed more air. This meant I had to make a special trip to get all the tires adjusted. In speaking at the office I found his tire gauge was broken which seemed odd to me for a tire professional. Thought that would be a must!
First let me start by saying, this is am awesome local business! I have visited both locations- Franklin & Cool Springs- and both are great! I have worked mostly with Steve and I cant say enough great words about him! Steve is a great and caring employee. He treats you awesome and really listens to your needs. He has awesome customer service skills. I have also worked with Kenny, who is awesome as well! He is very friendly and helpful! Also, Mr Moody is a great person. He helps in anyway he is able. My husband and I have had such a great experience and will not go anywhere else! Thank you again to Steve, Kenny and Mr. Moody for your exceptional customer service and taking care of my family!
I LOVE Moodyβs and have been a customer there since we moved to Franklin back in 1984!I make a point to go to Moodyβs even though I may pass other places I could go. I appreciate their integrity, their customer service, and I enjoy supporting them knowing they are a family owned local business!
They got my problem diagnosed and repaired very quick. Great service!
Excellent service! I got a flat tire on Briley Pkwy and needed a quick resolution. I took my vehicle to Moodys and they got me the tire I needed and had me back on the road in no time. Bob M took excellent care of me, and my vehicle was perfect when I left. Will definitely be bringing both of our vehicles here going forward!
Great job Five star
Your cars deserve to cared for serviced by excellent mechanics and technicians. Go to Moodys Tire on Crossroads Blvd in Cool Springs. You will be pleased with their work.
Very helpful in getting the work done correctly during a busy time. They make me feel my business was important to them. I think you will like their service if you have never had work done there before.
Great service and fair price. We had a leaking radiator. Same day replacement. No cost creep. Checked radiator hoses and indicated they were OK and did not need replacement as did another place.
Everything went great! You guys did a great job and finished the work same day, which I really appreciate. I will be back soon to get more repairs!
Great service, quick turn around, and they always communicate progress well. I trust them to look out for my families safety and be fair when they charge me for the service.I highly recommend them for your sedvice needs.
Take all our work vehicles here. Nine times out of 10 the service is friendly and flawless. The one time I did have an issue with a lot of vibration with some new tires they installed, the team was quick to take care of it via rebalancing free of charge and with minimal headache. Great family-owned establishment. Will continue to give them our business for many years to come.
Every time I go there they always greet you and are really helpful and polite. Comfortable waiting area as well. They do an outstanding job on my vehicle. They are Excellent.
Absolutely my favorite place to go. They are attentive and have the best employees. Honest and reliable.
We drove in for Thanksgiving from Nebraska and my check engine light came on. Moodyβs got me in Saturday a.m., diagnosed the issue and had it fixed within an hour....weβve had no issues on the drive back or since... I highly recommend them for your service needs!
We have absolutely nothing other than stellar experiences at Moody! Truly a business that serves their community! Thank you!
Amazing service. Took my car in for brake service and they were quick and efficient. Mike and Bobby were awesome! Will return for any car repairs for sure!
Had a flat mid morning on a Saturday, needed 4 new tires anyways. Got there at 11 knowing they close at 12 and they took care of me and had me out the door in no time. Great service still exists these days and can be found at Moodyβs!!
My daughter was in town for the holiday weekend and needed new tires. We knew exactly which tires she needed, but they werent readily available anywhere. Called Moodys and they ordered them on Wednesday for install on Friday. Above and beyond service!
Iβve used Moodyβs for over 25 years. Totally trustworthy and excellent. They put others first. They do the job right the first time. GDH
Have 7 commercial trucks as well as 2 personal vehicles and Moodys is the only place we use for tire service! Antonio in the truck shop is great! The Moodys family has always run a first class operation! Glad to see young Jimmy continue the tradition! Joey Bossier, Bin There Dump That of Nashville
A great experience for a drop in. Got me in and out as fast as they possibly could. Very professional and personable. Highly recommend.
I initially went to several different places looking for new tires, new wheels, and a leveling kit for our F-150. No one seemed to want my business. I found very little knowledge, service, or follow-up. Then, I went to Moody Tire and talked to Jimmy Moody. Completely different experience. Jimmy knew exactly what I needed and guided me through the purchase and installation from beginning to end. Tons of knowledge, great service, and excellent follow-through. Its been awhile since I had an experience like this. Phenomenal. Ill be back.
Friendly and professional. I had an unexpected oil leak while traveling to Franklin. The guys were able to diagnose and fix the issue in no time. Theres a reason theyve been in business since 1944. I highly recommend.
I appreciate the friendliness politeness and clean waiting area. Prices seem about comporable with everyone else and their estimates of how long something will take seem to be right on. We keep going back so we must be happy there.
Third time catching Moodys NOT rotating tires with an oil change.... 1st time I accepted their apology as an oversight; 2nd time I became suspicious; 3rd time I have now lost faith in Moodys integrity. Also charged $10 for a dry rotted oil drain plug gasket that I was not consulted about or shown. I WILL NOT DO BUSINESS WITH MOODYS AGAIN. If Moodys will attempt to take advantage of a 52 year old man imagine what they will do to your Grandma....
This was my first visit. They were very courteous, honest, friendly and reasonably priced. I will be returning when needed.
Great customer service! Happy with my experience. Will definitely come back again!