Amazing experience. I completely expect finding car insurance to be a headache, but they made the process easy and enjoyable! I feel really great about the policy we chose and I know I got an amazing deal!

Scott is very proactive. He has several companies he can shop your insurance with to get you the best policy and lowest price. I would highly recommend him for all your insurance needs.

Ive been working with Johnston & Associates for quite a while now. A thing I really appreciate is that they do not try to find the cheapest insurance or just try to sell you something, but they find the one which matches what you want.They are patient and taking the time to explain the policy and the risk. After the discussions I feel so much better about my total insurance bundle. I feel I am protected and that the risks are calculated.I can recommend Scott Johnston highly. I have dealt thru my life with multiple agents but with Scott I feel in the right place. No tricks, No hidden agendas. Plain talk and actions.

Ive been working with Johnston & Associates for several years now. Dealing with insurance of any sort is usually a pain, but Scott makes everything easy. He also gets us really good rates compared to what wed been paying before. Theyre also super responsive so youre never waiting around for them to get back to you. Highly recommend!

Always enjoy talking with Scott, down to earth; he is quick to respond and offer sound insurance advice for the best auto and homeowner policy decisions.

Scott and his team have always been great to work with throughout the years. Very responsive whenever you need them. Highly recommend.

I love working with Johnston &Associates. They are very responsive and always ready to find you best deals. I have also received timely advice on questions that I had related to my insurance.

I have been working with Johnston & Associates for at least 5 years now. John is always great and so helpful. He is easy to be reached, and always available for questions and making instant changes in our coverage for a better premium. He takes time to explain about different coverage to me, so I could understand and choose the best auto and home policy for my family. I have saved a lot of money since being their client. They are one of the best company out there.

With Johnston & Associates >6years. They are so patient and kind whenever I have questions. Extremely responsive!!!!!

We have been clients of Johnston and Associates for about eight years. We are very happy with the customer service we receive. We have six home owners policies, our auto and an umbrella policy. We often need assistance with these policies and John is always very helpful and friendly and responds to my emails quickly.

Scott Johnston and team always do an excellent job. They are courteous, respectful and very service oriented. In my experience, when Ive called their office during biz hours (like I just did), somebody picks up the phone before the 2nd ring and takes care of you. (Like John just did... and many on Scotts team have done before.) We insure our commercial space, home, and autos via Johnston & Associates. We have also referred them business without hesitation. You will be pleased with their responsiveness. (And, as a bonus... and since we are in Nashville... There is also some musical talent at J&A Insurance!) Cheers to all!

Scott and his team have been helping with my insurance needs for more than 10 years now. Great customer service and response times!

Scott and his team are the best that I have ever worked with!

We are new to TN. and asked a relative who he had for insurance. Johnston and Associates were recommended. I was very impressed with how sincere and interested John was in getting the right policies for both home and auto. I met him in person and he took his time explaining the options I had. He was professional, efficient and understanding . I have since contacted him for adding another auto and had immediate response. I would highly recommend John and his insurance knowledge was top notch.

I have been working with John and Scott since October of 2018 and I literally have only the best things to say about these guys and the team! When my vehicle was involved in a hit and run, the process of getting my vehicle fixed was easier than I could have ever imagined! You are treated fairly and with the upmost professionalism! I would recommend these guys for any insurance needs you may have! Keep up the great work guys! Thanks!

Great company! John has been very helpful every time I’ve needed to make a change to my policy - which has been often in the past 6 months! He’s been patient, very easy to work with, & always quick to respond. Thank you!

Scott and his team have worked with our family of companies for over a decade providing unparalleled service, knowledge, integrity and countless policies for us and our clients. I HIGHLY recommend his team and I’m HAPPY to do so! FIVE STARS.

Update:I moved out of state 2 years ago and moving back to TN. Contacted the company again and worked with John this time. He was very sweet and very helpful! Got me great rates for my car and renters insurance! Still 100% recommend these guys!I worked with Scott Johnston and he was great! I sent him an email and he called me immediately. He was very patient and made suggestions and did not pressure me at all. I ended up bringing my car over and adding my husband to my car, bringing my husbands car, and adding renters insurance and I am SAVING money! Definitely worth getting a quote and talking to Scott!

Ive always said, you get what you pay for. In this case, you get MORE. John is amazing! His professionalism, promptness, and rates are just top notch!!

John is a pleasure to work with and offers fantastic deals on insurance! I would highly recommend him to family and friends.

The guys at Johnston & Associates Insurance have completely made me rethink my opinion of Insurance people. Scott and Michael have been more than helpful in getting me business, auto, home, and life insurance. They are quick to respond with quotes, find and give all the discounts they possibly can, and do all the shopping around for you. All Ive had to do is email in a few papers and sign a document. I definitely recommend this company to anyone wanting a pleasant experience in insurance.Their kindness and humor is icing on the cake, after each email or phone call with them, I feel more secure in my insurance decisions.

A++++. Walked in as a stranger from out of state and walked out with the coverage I needed at an amazing price. I was shown all different coverages, pricing and companies. John had tremendous knowledge of the business and saved me money. Thank you John!

While I was looking for a new insurance company, I found Johnston and Associates. Michael not only reviewed my options and put together an outstanding package for me, he followed up on every step of the process to insure I was comfortable with it. No talking lizards or pigs, no Mayhem, just fast, efficient, personal service. I saved money and my coverage is provided by a well-known, national company. I would recommend Johnston and Associates, and especially Michael, to anyone shopping or comparing insurance.

Highly recommend! We have been working with John and he is quick to reply and help us with what we need. Very satisfied with the service.

John provides such great service! He helped our family find great rates for our home and for auto!

I highly recommend Johnston & Associates Insurance. Melanie was able to shop out my policy, so I knew which company would best meet my needs and have the best rate. I love that they represent 20 different carriers and can do the shopping for me! Who has time to call 20 different agencies? Definitely give them a call!

Michael Wright gave me excellent service helping with both auto and homeowners insurance. I had the same auto insurance provider for more than five years and Michael showed me in the simplest terms why I should cancel with my previous insurance and go with him, His professionalism and good attitude left me confident I was dealing with a real pro. Its stressful enough purchasing a home but Michael made this a easy and comfortable experience. I hope to have a long lasting business relationship with Michael for all my insurance needs. Great Job Michael it was truly my pleasure. I would and will recommend your services to friends and family.Thankfully Jim Crenshaw.

Been with J&A for almost 6 years and I’ve always had great interactions with every associate. I recently turned to them again when buying a new house and John made everything seamless. On another instance, I recommended J&A to a friend who had issues with getting coverage for her home because she was “high risk” (to no fault of her own, things just happen...sometimes even twice) but J&A was able to find her coverage when it seemed like everyone was turning her down. I have never been so proud of a recommendation!

Johnston & Associates have been great to work with for my homeowners insurance needs. They have always been available when Ive needed them; they are organized, efficient, and got me exactly the policy I needed. I would recommend them to any/all of my friends with insurance needs!

Scott is so caring and attentive to detail.

I was able to work with Michael Wright, and he was fantastic. He found a great offer through Erie Insurance and was able to explain the benefits of the house and auto policies in comparison to my current insurance. He is very thorough in his explanations, very patient in answering questions, and is extremely prompt in answering emails and guiding you through the process. Since they are an independent agency they work primarily for the customer (thats you!) and will always be honest in getting you the best deal and giving you the best advice!

I have been a client for a good time. I’ve also referred J and A to others and they have been well taken care of.

John and team were very helpful when I was in the process of puchasing.my home. Then went above and beyond to assist me in obtaining better bundled coverage at time of my renewal.

We couldnt be happier with the service and results from Scott Johnston. We believe we got the best quote on the planet for our business insurance and we can breathe easier knowing were fully covered. We would highly recommend Johnston & Associates for all your insurance needs. You wont be disappointed!

Scott works with several different companies to get you the best rate. He is very responsive and easy to work with. Glad I went with him.

Easiest experience Ive ever had with insurance!!! Michael Wright facilitated a seemless transition for my wife and I to add home owners insurance to our current policy! We literally spent a couple minutes discussing what we wanted, he took care of everything else, and even handled everything with our mortgage company so that we didnt have to worry about anything while closing on the home!!! Definitely recommend using them, and specifically requesting Michael Wright to handle your account/situation!!!

Scott always does a great job helping me and my family. He works hard finding us a great deal and saved us a lot money.

Ive been a client for several years, as are my mother-in law and my sister and her husband.Why? Because of stellar customer service, advice and great people. Scott and John, and everyone else Ive dealt with through the years do what they say, when they say, and back it up with great communication. Never an issue after many years, a lot of modifications to the policies, and with several carriers, all well represented by Johnston and Associates.Thanks for many years of great service!

As a landlord, cash flow is paramount on my properties so when my current insurance carrier raised my rates on my 3 investment properties, I reached out to Scott for a quote. Not only did he save me on those properties, but also on my home and autos, and set me up with an appropriate umbrella policy. I now have sufficient coverage to protect me and my family, and have an annual savings of almost $2000 across the board. Scott did a great job and was very responsive and knowledgeable about his industry. You dont need the name to be in good hands or have a good neighbor, you just need a knowledgeable, professional insurance agent and Scott fits the bill!

John Hatcher and Scott are easy to work with. They helped us a lot and got things done very smoothly.

John has been great to work with every time I’ve reached out!

Ive worked with Johnston & Associates to shop around auto insurance policies and we found a great policy at a great price with their help. More recently I worked with Michael Wright on home owners insurance and again we got a great policy at a great price. I highly recommend Johnston & Associates.

Michael was AWESOME!! He gave me different options to choose from and explained each very well. This was the easiest process and Im very thankful for that. He was able to save me $112 monthly! I am definitely spreading the word!

Scott has provided me with excellent service on several occasions and I could not ask for a better agent. I recently purchased home and auto insurance through Erie and I can always turn to Scott with any questions I may have. It is always very easy to get through to Scott and I highly recommend Johnston and Associates to anyone looking for great insurance and great customer service.

John, Barbara and Scott have always been very helpful whether it is for business or for personal. Love being able to email and get a rapid response for whatever I need. Thanks. Sheree B.

Really enjoyed working with Johnston & Associates. Great people and a great company.

Scott Johnston is awesome. He replies quickly to my questions, has a myriad of outstanding products, and comes through with a great price. I cant say it enough- in a marketplace that is FLOODED with pretenders, Johnston & Associates are the real deal. Dont waste your time anywhere else.

So I had the worst experience with my homeowners insurance after the Tornado and decided to switch providers and John was the “Man” not only did he find me a better homeowners insurance provider but he got me a cheaper rate then he got me a better car insurance rate with a teenage driver so to say I’m a happy customer is an understatement. Johnston and Associates are the “Real Deal” when it comes to saving clients money!!

Johnston and Associates is a top rated insurance company. Weve been pleased with their overall professionalism and attention to our needs. We have all of our auto insurance with them as well as our homeowners policy. If youre looking for someone with local knowledge while maintaining national credibility, you should consider talking to Scott and his team. Excellent.

Great people and good insurance rates!

Ive enjoyed working with Johnston and Associates insurance over the past 4 years. Theyre easy to communicate with, responsive to email, and search for the best prices so you dont have to.

I have owned my home for almost 18 years. Johnston and Associates is THE insurance company to use for ALL your insurance needs.John Hatcher that helped me with my renewals this year went above and beyond in getting me what I needed and saving me money to boot!I hope to never have a claim but if I do I feel sure Johnston and Associates will go to bat for me in taking care of it as well as they do for my insurance needs.Seriously. These ARE your go to people for insurance! I tell everyone about them.

John Hatcher is great. Excellent customer service and very knowledgeable. A+++ highly recommended

Michael Wright was great to work with! He was very patient with all my questions (I had a lot) and very responsive to my emails and phone calls. Excellent experience!

Scott and team did a stellar job for me with a fast turn-around on new CGL and Commercial auto policy for my business. Everything was professional and responsive. My wife & I also have our home, RV and other automobiles with Erie Insurance through Johnston & Associates. Good job!!! Steve B.

The staff is easy to talk to, worked hard to find me the best quotes, and continue to check up on me and my family!

Great customer service! They ran a bunch of quotes for me and had my best interest in mind. I definitely recommend Johnston & Associates.

Ive never experienced a more responsive service in insurance. I can email a question or a need and I can always count on Scott Johnston to reply with a resolution quickly and professionally.

Scott Johnston has been my insurance agent since 2010 in which we have carried our car & renters insurance with Erie. Just recently (last friday) we closed on our first home and Johnston & Associates were amazing to work with in getting our renters insurance switched to a homeowners policy. They are always very prompt, knowledgeable, professional and thorough when weve asked for a change or when weve purchased new vehicles. I recommend them to all of our friends and family members who need insurance. Thank you Scott and Johnston Associates for everything.

Scott offers great service and easy to work with on insurance options. He xoes both commercial and personal insurance and could not be happier.Brian

Very helpful and saved us money!

I was able to switch over my insurance policy painlessly and in a matter of a few hours thanks to Scott. Not to me mention he saved our family a lot of money in annual premiums!

Ive only done business with Johnston & Associates for a short time, but they have been very professional and have done a great job meeting my insurance needs.

Johnston and associates has been very good to work with.

Scott and his team provide excellent service while working hard to ensure that I get the best overall policies and protection.i find the firm easy to communicate with and always professional handling any requests, I highly recommend Johnston and Associates!!!

I had the pleasure of speaking with Scott earlier in the week. Very professional, polite, and prompt.

Michael was very helpful and understanding to my needs and wants. He made my whole experience very easy.

Very nice individual, knows his stuff and is always willing to go the extra mile for clients!

Johnston & Associates and Michael Wright have been absolutely great for my family and I. Excellent communication and service and the savings weve seen have been huge. Fully recommend.

Scott was amazing, he answered all of my questions and explained alot that i didnt know. I am a small buisness owner and this was much easier experience then anticipated, I got general liability insurance and commercial vehicle policy for half of what other companys had qouted. Just give him a call!

These guys have helped me with 3 cars and rental insurance! great to deal with and quick response times!

I let them humor me with a quote after being with Progressive for years and I was shocked how much they saved me a month on my car insurance so I signed up for rental and business insurance too. Im glad to be with Erie Insurance when Ive had to use them for claims, it was a good experience.

Johnston & Associates is a great insurance company. They are very prompt when you need something and have excellent insurance rates.

Michael Wright has been such a help! I cant imagine a better insurance experience. Thank you thank you thank you!

Grate insurance agent, they dont just sell you insurance but show you what your options are and save you money.

You will get no better service than Johnston & Associates!

Awesome and proactive.