The agents at Susan Kaspar’s office are top notch. After a wreck in April, they immediately took care of us. The estimate was done within hours and the payment was processed in 3 days from the totaled vehicle. My family has been with them for over 30 years and have been very grateful for them since then.
Susan has always helped with all our families insurance plans. Recently had help with life insurance for my husband and I, from Doris, she was very patient with all the questions we had. All the girls there are very nice and have great customer service. Let’s not forget the free pens and candy!!
This insurance is so fake, that to cover your home expenses they want to see your house on the ground. I would not recommend this insurance company at all.
I have had insurance with state farm for over 20 years.The employees are always respectful and helpful. I have been with them for so long its like taking to family everytime i call.
Very nice staff, has been a great insurance agency, very beautiful office
If you are looking for a change, I recommend giving Susan a call. She is an experienced agent with a reliable company. Her staff is knowledgeable, caring and ready to assist with any insurance needs you may have!
Susan has been my wife for 41 years and handles insurance for our Radio Stations Shine 99, WILO AM/FM for vehicles and life insurance. Susan has a rare combination of compassion, empathy AND attention to detail. She was born in Kenya as her mother and father served there for 12 years as missionaries. She has a good team ready to serve. State Farm has designated her office as a Chrystal Excellence Agency. Few agents have this designation.
Me and my girlfriend came in looking for some advice on a total loss that was caused by another driver. The other drivers insurance gave us a bit of a run around but when we came in for advice Susan went above and Beyond, by assisting us with the claim with the other insurance. 10/10 would recommend.
They are always there for you when you have a need. All the representatives are very helpful and knowledgeable .
Amazing group of ladies and an awesome place to work. So happy to have the opportunity to serve the community and be a part of a great team!
Great people!
I love the staff. They are helpful,friendly,just alot of fun.
Highly recommended, great customer service. Susan is a very helpful and nice agent.
Very professional service
Helpful. Take time with you
Customer service is great.
Susan and her team go above and beyond to help their customers with their insurance needs!
Great customer service!!
Friendly staff.
Friendly
Good service always help me when I need it
Excellent service.